MIRACOSTA COLLEGE CLASS TITLE: DEVELOPMENT SERVICES ANALYST/ EVENTS SPECIALIST BASIC FUNCTION: Under the direction of the Executive Director of Development and College Foundation perform a wide variety of highly confidential, responsible, and complex administrative support coordination, develop systems solutions in the areas of database and prospect management, prospect research and special events coordination. Manage annual fund and employee solicitations, develop effective solicitation strategies that integrate and enhance the development office’s major gifts functions. REPRESENTATIVE DUTIES: 1. Using the Contributor Relations module of PeopleSoft and using industry best-practices, implement a prospect management system in support of the department’s major gifts program, and test system updates as needed. The system must enhance the work of major gifts fundraisers, track prospect status, rotate prospects in and out of the system, and ensure proper and timely follow through with current and prospective donors. (E) 2. Coordinate all aspects of the Contributor Relations module of PeopleSoft in support of the development function, ensuring database integrity and maximizing automatic processes to reduce manual data entry, and increasing communication with our constituents. (E) 3. Proactively identify new prospective donors by using prospect research tools and analyzing pertinent information to assess a prospective donor’s interests and giving capacity. Identify from our existing database prospects with the greatest likelihood of making a major gift, considered to be $10,000+. Conduct highly confidential research on prospective donors and prepare that information for use by fundraisers and the college president. (E) 4. Coordinate logistics of donor events, including providing work direction to other support staff. Liaison with vendors, event hosts and event sponsors. Negotiate prices and serve as lead event coordinator both in preparation and during the event. Creatively troubleshoot on-site, proactively resolving issues. (E) 5. Develop, compose and implement annual solicitations to increase giving among employees and to elicit new and repeat donors among our alumni and friends giving at the $25 to $1,000 levels. 6. Working with administrative support staff, ensure the implementation of best practices in gift recording, processing, and acknowledgement in conformance with IRS rules and regulations, CASE guidelines, and all other governing organizations and authorities. 7. Schedule and evaluate the work of student workers hired for data-entry, and other administrative support tasks. 8. Assemble requested data and prepare reports related to the college development’s fundraising performance, participating in state-wide and national benchmarking surveys. MIRACOSTA COMMUNITY COLLEGE DISTRICT (E) = Essential job function 9/10/14 Development Services Analyst/Events Specialist 9. Supervise and lead the ongoing training of clerical support. (E) 10. Perform other related duties as assigned. 2 KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: District organization, operations, policies and objectives. Pertinent federal, state, and local codes, laws, and regulations including federal and state regulations. Modern office practices, procedures and equipment. Interpersonal and multicultural leadership skills using tact, patience and courtesy. Methods and practices of recordkeeping and report preparation. Computer applications. Principles and techniques of fundraising, marketing, advertising and public relations. Oral and written communication skills including correct English usage, grammar, spelling, punctuation and vocabulary. ABILITY TO: Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a variety of office equipment including a computer terminal. Maintain records and prepare reports. Establish and maintain cooperative and effective working relationships with others. Communicate effectively both orally and in writing. Work independently with little direction and with frequent interruptions. Work confidentially with discretion. Monitor budget and expenditures in accordance with federal regulations. Train student workers. Understand and follow oral and written directions. Prepare and deliver presentations. Analyze situations accurately and adopt an effective course of action. Motivate, encourage and persuade others. Plan and organize work. Work as a member of a team. Meet schedules and timelines. Operate a vehicle, observing legal and defensive driving practices. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues. EDUCATION AND EXPERIENCE: Education and experience equivalent to a Associates degree and two years of closely related work experience. LICENSES AND OTHER REQUIREMENTS: Valid California driver license. MIRACOSTA COMMUNITY COLLEGE DISTRICT (E) = Essential job function 9/10/14 Development Services Analyst/Events Specialist 3 WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES: Supervise student workers, lead development staff in the preparation and execution of special events CONTACTS: College donors, foundation board members, administrators, departmental coworkers, district staff, students, faculty, community partners, parents, and the general public. PHYSICAL EFFORT: Primarily sedentary with intermittent standing, walking, bending and/or stooping; occasional light lifting and carrying of objects weighing 25 pounds or less; light to moderate repetitive use of computer keyboard, mouse or other control; ability to travel to a variety of locations on and off campus as-needed to conduct district business. EMOTIONAL EFFORT: Ability to develop and maintain effective working relationships involving appropriate interactions and communications personally, by phone and in writing with a variety of individuals and/or groups of individuals from diverse backgrounds on a regular, on-going basis; ability to work effectively under pressure on multiple, various tasks concurrently while meeting established deadlines and changing priorities; ability to effectively negotiate, mediate and resolve conflicts with and among contacts. WORKING CONDITIONS: Fast-paced office environments; frequent deadlines, subject to frequent contacts with and interruptions by individuals in person or by phone; intermittent to frequent exposure to individuals acting in a disagreeable fashion; may be required to work at any district location during day and/or evening hours with occasional holidays and/or weekends on an as-needed basis. MIRACOSTA COMMUNITY COLLEGE DISTRICT (E) = Essential job function 9/10/14