Validating The Effectiveness Of The Training In Practice

advertisement
2007 Oxford Business & Economics Conference
ISBN : 978-0-9742114-7-3
Oxford Business & Economics Conference
June 24-26, 2007,Oxford University, UK
Validating the effectiveness of the training in practice
Authors:
Anna Czarczynska, PhD
Affiliations: Leon Koźmiński Academy of Entrepreneurship and Management, Poland
Witold Rychlowski
Affiliations: SBS Exp Sp. z o.o., Poland
ABSTRACT
Nowadays, in the Information Age, Knowledge Capital is not only one of the crucial assets of
the organization but also an important field of investment. The Knowledge Capital is being
continuously increased by both modern e-learning and traditional training. Although e-learning
seemed to be a sort of panaceum to the modern education model problems still the real efficiency of
traditional training due to its’ results characteristics proves to be highly valuable.
It is widely believed that this sort of investment brings huge returns. There is even at least a
couple of known methods on calculating the prospect return on investment in Knowledge Capital.
However, the possibility is there, the methodology of estimating possible return on investment
(ROI) in case of professional trainings with the positive outcome of such a calculation do not create an
important factor while deciding upon taking a specified training.
Our research proves that although the ROI calculating process is well known its’
implementation seems to be very limited.
Basing our research on current business and academic trainings we will deliver the detailed
score of the ROI in Human Capital key factors.
Having obtained the aim of our research we will deliver the hard evidence of the ROI
methodology and Intellectual Capital Efficiency index (ICE) application in decision making process in
regard of continuous investment in Knowledge Capital.
We believe that this research result will encourage HC Managers to use this model in planning
future investments in trainings.
Key words: ROI, training, ICE, Intellectual Capital,
Literature
Barrett, A. and O'Connell, P.J. (April 2001). Does Training Generally Work? The Returns to In-Company
Training. Industrial and Labor Relations Review, 54(3). pp. 647-662.
Bartel, A.P. (July 2000). Measuring the Employer's Return on Investments in Training: Evidence from the
Literature. Industrial Relations, 39(3). pp. 502-524.
Bassi, L.J. and Van Buren, M.E. (1999). Valuing investments in intellectual capital. International Journal of
Technology Management, 18(5/6/7/8). pp. 414-432.
Bassi, L.J.; Gallagher, A.L. and Schroer, E. (1996). The ASTD Training Data Book. American Society for
Training and Development. Alexandria, VA.
Edvinsson, L. and Malone, M.S. (1997). Intellectual Capital: Realizing Your Company's True Value by Finding
its Hidden Brainpower. Harper Business. New York, NY.
Fitz-enz, J (2000), The ROI of Human Capital, Amacom, New York, NY., .
June 24-26, 2007
Oxford University, UK
1
Download