2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 Using a Claim for Interference with Contractual Relations as a Means of Retaining Customers: How Effective is it and What are the Risks? Lisa Goldacre, School of Business Law, Curtin University of Technology, Western Australia* ABSTRACT In a competitive market, traders may seek to enforce their legal rights in an attempt to retain customers and ultimately market share. One vigorous approach is to threaten a competitor with a claim in tort for interference with contractual relations should the competitor be successful in its attempts to persuade a customer to switch patronage. This paper considers the law as it applies in Australia in situations where customers are bound by a current ‘all requirements’ contract for supply of goods for a fixed term with no provision for early termination. This paper outlines the elements required to successfully make out a claim for interference with contractual relations as developed since Lumley v Gye (1853) 2 El & Bl 216; 118 ER 749 and explains the available remedies. Consideration is given to the commercial usefulness of pursuing such a claim in circumstances where the claim in the first instance usually lies against the customer for breach of contract. Finally, the use of this cause of action as a means of retaining customers and the interaction with competition and consumer protection legislation, in Australia the Trade Practices Act 1974 (Cth), is examined. Aspects of this paper will have resonance in other common law countries, particularly those with similar legislation. Introduction Increasingly, the tort of intentional interference with contractual relations is making an appearance as part of commercial strategy to retain, perhaps even increase, market share. The use of such a claim has emerged in a range of commercial situations that sit outside the traditional Lumley v Gye1 scenario of inducing a breach of contract that is for personal services. This paper considers the law as it applies in Australia in situations where customers are bound by a current “all requirements” contract for the supply of goods or services for a fixed term with no provision for early termination. Typically, a customer, in breach of its all requirements fixed term contract, switches patronage to a competitor. The competitor is then met with a claim for intentional interference with contractual relations by the original supplier/contracting business. The desired outcome is that the competitor, when faced with the threat of litigation will no longer wish to do business with the customer or is injuncted June 24-26, 2007 Oxford University, UK 1 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 from doing the same. Claims in these circumstances have been made in industries as varied as the provision of maintenance services to the owners of lifts, the manufacture and supply of nailplates in the roof truss industry, the promotion of subscriptions for debentures, disputes regarding the provision of products such as petrol and gas and the provision of auditing services regarding the distribution of films.2 This paper considers what must be established to successfully claim that a competitor has interfered with contractual relations with customers in a manner that establishes liability for any loss suffered as a result of the subsequent breach of contract. Distinctions are often made between direct and indirect interferences with contractual relations.3 This paper does not consider liability in circumstances where there is an indirect interference with a contract in the sense of a secondary boycott that is typical in industrial or employment disputes.4 Only acts of interference resulting in a procurement of a breach of contract causing loss in circumstances where the acts of interference are direct are considered. This is where the procurer deals with the customer-contract-breaker first hand, rather than influencing a third party in an attempt to procure the breach of contract. The paper is so confined because this conduct of the competitor, if proven, is then unlawful. An act amounting to an indirect interference giving rise to a claim for this tort must of itself be unlawful.5 Interference with potential contractual arrangements, including renewals are also not considered. This would encompass a situation where the competitor has persuaded a customer not to renew or take up a first offer. In this scenario, the customer is contractually free to make arrangements with a competitor. 6 Thus, the focal point is a claim for direct interference with contractual relations. It is submitted that in the normal hurly burly of competition many market players, either June 24-26, 2007 Oxford University, UK 2 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 newcomers or more ambitious or aggressive players, may not see their solicitation methods or ‘marketing techniques’ as potentially unlawful acts, for which they may be liable for any loss suffered by a competitor as a result. As will be discussed, in determining the elements of this tort, the courts seek to achieve a balance between the effective operation of competition in the market, which includes a rejection of the notion that a business somehow ‘owns’ customers and acts that interfere with another’s legal rights so as to amount to unlawful conduct. There are significant difficulties with the provision of evidence in this regard. This paper outlines the elements required to successfully make out a claim for interference with contractual relations as developed since Lumley v Gye (1853) 2 El & Bl 216; 118 ER 749 and explains the available remedies. Consideration is given to the commercial usefulness of pursuing such a claim in circumstances where the claim in the first instance usually lies against the customer for breach of contract. Finally, the use of this cause of action as a means of retaining customers and the interaction with competition and consumer protection legislation, in Australia the Trade Practices Act 1974 (Cth), is examined. Aspects of this paper will have resonance in other common law countries, particularly those with similar legislation. Elements of the action in the tort of interference with contractual relations The elements of the tort of interference with contractual relations are well known and remain substantially unchanged from those set out in Lumley v Gye in 1853, notwithstanding the significant changes in commercial practice since that time. Halsbury’s Laws of Australia defines the tort of interference with contractual relations as occurring where: June 24-26, 2007 Oxford University, UK 3 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 …a person knowingly and intentionally interferes with contractual relations or the contractual rights of the complainant, thereby causing damage to that person, where there is no sufficient justification for that interference.7 Therefore there must be: 1. A valid existing contract; 2. Intention (of which knowledge is a part); 3. An act of inducement which causes the loss complained of; 4. The absence of any legal justification. The difficulties encountered in establishing the elements in relation to this tort are discussed in turn below. Consideration is then given to the risks a business is exposed to by pursuing a competitor for interference with contractual relations in an attempt to retain market share. 1. A valid existing contract Exclusive or all requirements contracts usually arise because the supply of the good or service requires a substantial investment of capital by the provider of the good or service to enable the supply, for example cylinders that allow for the delivery of LPG to a site. The equipment is generally provided at minimal cost to secure the business. In order to make such arrangements profitable, the supply of the good or service is “locked in” for a period, requiring the customer to take all of its requirements of that particular product/service from that business.8 Therefore, the non-performance of this type of contract by a customer has the potential consequence of not just lost profits, but also out of pocket expenses because of the investment made with the customer in relation to the expenditure of capital for the installation of equipment or use of the company’s intellectual property and/or personnel. June 24-26, 2007 Oxford University, UK 4 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 The contract must be a valid binding contract, not simply an expectation or hope of such an agreement. In the case of Film Financial Consultants Ltd v Becker Group Ltd 9(“Film Financial”) Film Financial was engaged as an independent film distribution auditor for films to be distributed in Australia. In general, motion pictures are distributed pursuant to a Head Distribution Licence entered into between producers of the motion picture and a worldwide distributor in Australia (“the principal distributors”). Becker Group was a sub-distributor of films. It was a requirement of being appointed sub-distributor that the sub-distributor undergo an audit regarding the distribution of the films. Film Financial claimed it was appointed under the terms of a contract with the principal distributors to audit various movies to be distributed by Becker Group. A dispute arose between Becker Group and Film Financial. Becker Group eventually refused access to their premises and records to Film Financial as auditor and told the principal distributors that they would not accept Film Financial, in particular its principal consultant, as auditor on any future films. Film Financial claimed damages for, amongst other things interference by Becker Group with the auditing contract between the principal distributors and Film Financial so as to cause a breach. Part of the difficulty faced by the court was that there was significant doubt as to whether there was a valid existing contract for Film Financial to audit Becker Group in relation to the various movies. It was accepted by the Court that the evidence showed in relation to all but one film the arrangements were tentative only and could have been varied by the principal distributor at any time. 10 In relation to these films, as there was no binding arrangement there was no actionable interference. June 24-26, 2007 Oxford University, UK 5 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 It is also clear that there must be a breach of the contract. That is, after all, the loss caused by the interference.11 It is accepted that it is not a tortious act to induce a person to lawfully terminate a contract.12 Similarly, if the contract is void there can be no claim for intentional interference, as a breach of such a contract is not possible13. If a party seeks to rely on the fact that there is no liability for interference with contractual relations on this ground they need to be able to show that this was an honest belief reasonably held. For example, that they received legal advice to that effect.14 This is also relevant when determining a defendants’ intention, as discussed further below. The other issue that arises in a practical sense is that the claimant must be certain its business has not waived its right to sue the customer for a breach of contract. It can be potentially fatal to a claim for interference with contractual relations if it can be shown that there is an express or implied acceptance of the customer’s repudiation of the contract. This could occur quite easily in larger organisations. For example, a customer may write, email or telephone someone within the organisation who, without proper understanding of the nature of the contract indicates their disappointment the customer is leaving the organisation but does not specify the company will enforce its rights in relation to any non-performance of the contract. Another possible scenario is where the customer is in credit on their account in relation to the supply of the goods or services and the credit department, upon notification from the customer that they have ceased to take supply of the goods or services issues a refund. It is arguable in both these circumstances that the claimant business has accepted the repudiation, or conducted itself in a manner to indicate its acceptance of the customer's repudiation. Given the requirement that there must be a valid existing contract it follows that no tort can be committed if there is no longer in existence a binding contract due the acceptance of the June 24-26, 2007 Oxford University, UK 6 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 customer’s repudiation. The customer is then contractually free to make arrangements with a competitor. 2. Intention (of which knowledge is a part) A review of the authorities disclose significant discussion in relation to the concept of what is meant by a defendant having the requisite intention to interfere with the contract. The older cases often treat the concepts of determining a defendant’s intention to interfere and knowledge of the contract as two separate elements to be proven by the plaintiff.15 However, it is clear, in Australia at least, that to speak of a defendant's intention to interfere with contractual relations necessarily involves the defendant having knowledge of the contract.16 What remains contentious is the extent of constructive knowledge sufficient to sustain an allegation the defendant had knowledge of the contract so as to intend interference with the same. In an oft-quoted passage from Allstate Life Insurance Co v Australia and New Zealand Banking Group Ltd l17 Lindgren J states: Linguistic confusion can arise in respect of the alleged tortfeasor’s state of mind with respect to breach of the contract. Both “intention” and “knowledge” have been used in this context. But a person’s “knowledge” that what he is inducing will constitute a breach of contract and his “intention” to induce the breach of contract by what he is doing refer to one and the same thing.18 Justice Lindgren reviewed the Australian authorities on this issue and went on to say: … the gravamen of the tort is intention. Although the requirement of knowledge of the contract is sometimes discussed as if it were a separate ingredient of the tort, it is in June 24-26, 2007 Oxford University, UK 7 2007 Oxford Business & Economics Conference fact an aspect of intention. ISBN : 978-0-9742114-7-3 The requirement that the alleged tortfeasor have “sufficient knowledge of contract” is a requirement he have sufficient knowledge to ground an intention to interfere with contractual rights … although an alleged tortfeasor must have “a fairly good idea” that the contract benefits another in the relevant respect, knowledge of the contract may be sufficient for the purpose of grounding the necessary intention to interfere with contractual rights although the precise term breached is not known.(Emphasis supplied).19 Therefore, there can be no intention to interfere with the contract without knowledge of the contract.20 The defendant’s knowledge is assessed at the time it acts to procure a breach, not knowledge that is acquired with the benefit of hindsight.21 As noted above, if it can be shown that the alleged procurer honestly and reasonably believed that the contract in question is invalid, there can be no intention to interfere.22 The question then arises as to whether the defendant must have been aware of the precise terms of the contract. It would appear that knowledge of the precise terms is not a requirement.23 In Fight Vision Pty Ltd v Onisforou24 the New South Wales Court of Appeal stated the position thus: The plaintiff must prove that the defendant intentionally procured the breach. The requirement that the defendant had sufficient knowledge of the contract is a requirement that he had sufficient knowledge to ground an intention to interfere with the contractual rights. Ignorance of the existence of the contract of its terms born of the inadvertence or negligence is not enough. On the other hand, reckless indifference or wilful blindness to the truth may lead to a finding of the necessary intention.25 June 24-26, 2007 Oxford University, UK 8 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 Whilst the defendant’s actual or subjective knowledge of the contract is relevant, clearly constructive knowledge will be sufficient to ground an intention to interfere with contractual rights in some circumstances. The question is therefore what constitutes such knowledge. Even without industrial espionage or recruitment of former employees, most successful players in competitive markets are very aware of typical, or even particular arrangements that may be in place within their industry. Ironically, this ‘common knowledge’, which makes a business competitive in a tight market, may in turn increase the risk of being liable for the tort of intentional interference with contractual relations. The following cases are illustrative in this regard. The degree of knowledge required was considered by Pincus J in Schindler Lifts Australia Pty Ltd & The Debelak & Others26 (‘Schindler”). After a review of the authorities and commentators on this point, Pincus J restated that knowledge of the actual terms of the contract was not a requirement. He referred to the case of D C Thompson & Co Limited v. Deakin [1952] Ch 646 at 687 as “the high water mark (for the) line of authority… that common knowledge about the way business is conducted” might be enough to establish knowledge”.27 In the Schindler case, the applicant was the Swiss based lift group Schindler. Schindler had purchased a family company Precision, which installed and maintained lifts. The respondents were previous directors of Precision. After some time they set up a business, Liftronic in competition with Schindler. Key managers and employees left Schindler and went to work for Liftronic. Schindler complained that Liftronic were soliciting their customers in a manner June 24-26, 2007 Oxford University, UK 9 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 that amounted to an intentional interference with contractual relations such that they should be liable for any loss caused as a result of that interference. In considering whether the defendant had the requisite intention, Pincus J specifically considered whether knowledge that is ether well known in the industry, or obvious by circumstance, was sufficient to establish this tort. Pincus J noted that negligence was insufficient and also rejected the proposition that the simple fact a business is in receipt of goods or services on a regular basis of itself demonstrates the existence (and therefore knowledge) of a contract.28 Pincus J was of the view that this type of market behaviour does not indicate with any certainty the existence of a continuing or fixed term all requirements contract. The arrangements could simply be on an ad hoc basis.29 The decision in this case attempts to address some of the practical difficulties encountered with the application of the principles laid down in Lumley v Gye to commercial contracts. Businesses compete to get custom. Any notion that there is a proprietary right in customers was expressly rejected. The issue to be proven is whether knowing or believing that contracts were in existence, the defendant procured a breach.30 This is an important line to be drawn for the commonsense operation of commerce, as pointed out by his Honour Pincus J at p295: It seems to me that a problem which is undistinguishable in principle would arise if a new lift maintenance company simply sent out letters soliciting the business of all the lift proprietors in a city. It would be known to a new company that many – perhaps most – would have existing maintenance contracts. If the attractiveness of the contract offered were great enough, obviously some would be likely to cancel their existing contracts or attempt to do so, and sign up with the new company. June 24-26, 2007 Oxford University, UK 10 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 In my opinion, although some of the more recent English authorities might suggest that such a general solicitation would be unlawful, the better view is that it would not be. Surely a new maintenance company, attempting to break in, is not obliged when seeking business to warn each prospective customer that it may be unlawful to rescind an existing maintenance contract.31 His Honour was also of the view that the facts here (targeting existing customers) differed little from a general solicitation scenario on the basis that “any lift owner is likely to have some sort of existing maintenance arrangement, whether under a continuing contract or otherwise.”32 On the evidence presented, the Court concluded that the respondents had done no more that put forward an offer that was tempting. Some of the ‘temptee’s’ would in fact have been able to terminate their contracts lawfully, others would have risked repudiating their contracts. The Court found that this situation could not be distinguished from a general solicitation. This was in essence because no evidence could be led in relation to an intentional act of inducement – they did not want Schindler’s customers to cancel their contracts – they wanted their business.33 In Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd34(“Multinail”) the Supreme Court of Queensland considered the issue of intention to interfere with contractual relations in relation to an all requirements contract. The plaintiff, Multinail, manufactured and sold nailplate to roof truss fabricators. Nailplate holds the roof trusses together. This market is apparently lucrative and highly competitive. There were three competitors for the production and supply of nailplate in the Australian market. The market therefore had a small number of players. June 24-26, 2007 Oxford University, UK 11 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 The production of roof trusses has substantial set up costs. A typical arrangement in this market is for nailplate manufacturers to supply computer equipment, software and personnel to assist with the fabrication and design process. Given the set up costs, the specificity of programmes and equipment, fabricators typically remain with the same nailplate manufacturer. Further, as there is significant investment expenditure by the nailplate manufacturer, it is usual that there is an all requirements supply contract for a fixed term with no provision for early termination. In the early 1990’s Campbells Timber and Hardware (“Campbells”) entered into a number of agreements with Multinail for the supply of nail plate to Campbells which were due to expire at the end of 1995. The agreements were exclusive all requirements contracts, with no provision for early termination. At some time in 1993 it became apparent that Campbells required an upgrade of their equipment. Campbells approached suppliers in relation to costings for new equipment only. The senior management of Pryda had in place a strategy to acquire the totality of Campbells’ business and saw this as the perfect opportunity to implement the same. The supply of new equipment was not inconsistent with Multinail’s contractual relations with Campbells, as long as Multinail continued to supply the nailplate to Campbells. Obviously there would be no commercial incentive for Pryda to provide the equipment at a low cost without securing an exclusive arrangement for the supply of nail plate for an extended period of time. There was significant evidence before the Court in relation to the manner in which proposals regarding the price of equipment were exchanged during the tender process. Extraordinary June 24-26, 2007 Oxford University, UK 12 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 evidence was provided to the court by way of a document entitled “a budget narrative”. In this document the managing director of Pryda made it quite clear that Multinail’s market share was increasing and there was a need to convert one of its larger fabricators. This fabricator was Campbells. Pryda’s knowledge of the contract was an essential element of establishing that Pryda had intentionally procured a breach of the Campbell’s contract. The Court considered whether Pryda’s knowledge of the contractual arrangements as inferred from knowledge common to the industry was sufficient to ground intention. It is interesting to note that the Court refers several times to the grape vine being in good working order and the gossip-ridden nature of the (trade) …, which all participants encouraged.35 The court found that the officers and employees of the defendant undertook a deliberate strategy to secure the business of Campbells such that it amounted to the tort of interference with contractual relations.36 In the end, the court found on the evidence that the defendant had actual knowledge of the agreement (because a copy had been sent by the plaintiff’s solicitors). However, it was clear the Court was of the view that the arrangements between parties (exclusive arrangements for a fixed period with no provision for early termination) were so well known within the industry that there was no possibility that Pryda would have been unaware of the nature of the contract between Multinail and Campbells and that this would have been sufficient knowledge to ground intention.37 This seems in stark contrast to the reasoning of Pincus J in Schindlers case, where his broader, some would say pragmatic view, would allow for the ‘conversion of a customer’ in those circumstances – Pryda simply wanted Campbells business and took advantage of the June 24-26, 2007 Oxford University, UK 13 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 opportunity presented by Campbell’s request for costings for equipment. The difference in outcome can be attributed to the strength of the evidence led in relation to the directors and officers knowledge of the contract and the actual act of inducement (as discussed below). The evidence indicated that the directors were aware of the existence of a continuing or fixed term all requirements contract. It wasn’t a case of Pryda simply wanting Campbells business – they wanted Campbells to cancel its contract with Multinail. It is clear that knowledge of competitors’ arrangements with their customers that is common to an industry would be sufficient to ground a necessary intention to interfere with contractual rights. It is clear a business cannot be excused on the grounds they did not know the actual arrangements, or prevaricate about the extent of their understanding if evidence can be lead to show information sharing in that marketplace. Even with the requisite knowledge, the act of inducement that caused the breach must also be proven. 3. Acts of inducement A plaintiff must establish that the third party competitor’s inducement in fact causes the customer to break its contract with the plaintiff. In the case of Short v The Citibank (1912) 12 SR (MSW) 186 Street J at page 202 said: I think that a person complaining of a breach of contractual relations brought about by these means must show that the person whose actions are complained of did something in the nature of effectually dissuading or prevailing upon the other party to the contract to violate his obligations under it. The persuasion may take the form of advice or friendly solicitation, or it may take the form of intimidation or molestation, but in every case I think it must be shown the defendant deliberately intervened between the contracting parties either with the express desire of depriving the plaintiff of the benefit June 24-26, 2007 Oxford University, UK 14 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 of his contract, or under such circumstances that he must have known that the effect of his intervention would be to deprive the plaintiff of that benefit.38 It matters not whether the customer is irresolute in its commitment to the contract or predisposed to breaking it.39 Whether there has been an act amounting to inducement is a question of causation. However, on a commonsense approach to causation, a defendant may be able to show that “inducing the breach of contract was not the cause of the loss because the loss would have been suffered in any event”.40 The focus is therefore on the causal nature of the facts before the court rather than a semantic dissection of the difference between the words persuasion, procurement and advice.41 It appears from the above that the act of inducement need not be the sole reason why the customer breached the contract. In accordance with the accepted rules regarding liability for damages, the act of the defendant must cause the loss and the loss flowing from those acts, here the breach of the contract, not be too remote. Absent the discovery of incriminating internal memos, as in the Multinail case above, or evidence of a competitors disgruntled former employees, gathering probative evidence to demonstrate not just intention, but that the competitors conduct caused the customer to breach the contract will be difficult. Even Erle J in Lumley v Guy was cognisant of this reality and noted that this cause of action was not “easy of proof”. 42 In making a claim against a competitor it should also be pointed out that it is unlikely an ex customer would be cooperative and assist with the delivery of evidence of the interference, unless they had relied on a misrepresentation by the competitor. As noted above in relation to Schindlers case it is not enough to simply solicit customers, as this is how business is won on a daily basis. The June 24-26, 2007 Oxford University, UK 15 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 evidence must disclose that the defendant intended the customer to cancel the contract and acted in a manner that procured the cancellation. There is also an obvious tension in the cases between, as a matter of policy and regard to other tenets of the law, the desire to ensure that those within the market can compete freely (subject of course to relevant competition legislation) and acts of interference with existing contractual rights that give rise to an actionable claim. Indeed a businessperson might ask the question “Why can't I make an offer to persuade someone to bring their business to me?” “Why can’t I offer sufficiently good rates that the customer makes a commercial decision that it is worth paying the damages that flow from the breach of the first contract?” We have already seen that courts have rejected the notion of ownership of customers as a general proposition. In Independent Oil Industries Limited v The Shell Company of Australia43 Jordan CJ was of the view that the defendant oil companies in that matter were perfectly entitled to sell or not sell their goods to the retailers as they chose. His Honour saw the question as whether the conduct allegedly amounting to interference with contractual relations afforded a temptation to break their contracts or was it an endeavour to procure a breach. 44 In the Multinail case the Court found the inducer had crossed the line and procured the breach because of an offer “too good to refuse”.45 In the Multi nail case there were three acts that procured the breach of contract. The three factors were: i) Extraordinarily generous terms of the offer.46 ii) An agreement to subsidise any damages the customer may be liable for as a result of the breach of contract. 47 June 24-26, 2007 Oxford University, UK 16 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 iii) Misrepresentations made by the defendant during the course of negotiations with the customer in order to procure the breach.48 The evidence in this case demonstrated a deliberate strategy by the defendant to acquire the customer from the plaintiff and that this strategy had been implemented over a number of years. It is interesting to note in determining that there had been no interference with contractual relations in Independent Oil, Jordan CJ was of the view that the defendant’s act was not part of a deliberate strategy to procure, without legal justification, a breach of subsisting contracts49. It is not easy to reconcile the two cases other than to suggest that it is a matter of degree to be assessed in all the circumstances. The overwhelming theme consistent to all decisions as to whether or not the defendant has committed the requisite act of inducement is a question of fact to be considered and scrutinised by the court by which different minds may come to different conclusions.50 Any deliberateness or implementation of a strategy targeted at a particular customer is likely to come under scrutiny by the court. 4. Are there any circumstances in which interfering with another's contractual relations can be justified? The defence of justification is available where the inducer acts to protect a superior right. Superior rights capable of protection are those rights that are propriety in nature or arise under legislation51. Interestingly, in the Film Financial case mentioned earlier, the court made comments obiter (the tort of interference with contractual relations was not made out June 24-26, 2007 Oxford University, UK 17 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 for other grounds) that the defence of justification would have been available in these circumstances because the defendant had interfered with the contractual relations between the plaintiff and the principal distributor to protect a superior right. The superior right in question was the reputation of the business, which the court equated to goodwill. In refusing the auditor permission to come onto the premises to inspect records the defendant Becker was also protecting property rights, which were superior to mere contractual rights. Remedies In the event of non-performance of a contract, a commercial decision needs to be made whether the claim in the first instance should be against the customer. Even though the claim for damages for breach of contract lies in the first instance with the customer, pursuing the customer for a breach of contract may not be seen as commercially viable or attractive, not only because of damage to market share (in the sense that customer is lost) but also to reputation in the market place. This is not a commercial decision that sustains a positive reputation in market place. Potential customers may be wary of a company who sues its customers and if the market is very competitive, customers may switch back and forth between suppliers with regularity. Second in terms of damages, it may be that not all losses following from the breach of the contract (i.e. installation/capital costs) can be recovered from smaller customers. Therefore commencing an action against a competitor for this tort appears more preferable than suing the customer (contractor breaker) for obvious commercial reasons. Are the remedies that flow from a finding of interference with contractual relations commercially useful and easily available? It is usual to seek an injunction to prevent the June 24-26, 2007 Oxford University, UK 18 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 competitor from dealing with the customer in the future. It is therefore extremely important that any application for an injunction in relation to a claim for continuing interference with contractual relations be made in a timely and expeditious manner. In the case of HC Sleigh v Blight52 the plaintiff company applied for an injunction to prevent the completion of the sale of a petrol site. The plaintiff moved quickly but not quickly enough. Notification of the inconsistent terms of the contract to all defendant parties and the application for injunction occurred within a 3-month period, after the signing of the contract, but before completion. The contract was also voidable because of misrepresentations made by the customer-vendor during negotiations that there was no existing all requirement contract for supply. In these circumstances it would appear that the defendants were treated in a manner akin to bona fide purchases for value without notice. They did not have notice of the inconsistent agreement before the signing of the agreement on 17 March 1969, which was when the contractual rights were acquired. They only had notice of the prior inconsistent contract after signing the contract, before the transfer was settled. What the plaintiff was requesting was an injunction to prevent the completion of these contractual rights. The court did not require the defendants to rescind the contract upon receiving notice of the inconsistent terms, even though they could have done so because of the customer’s misrepresentation. Therefore, even though the plaintiff appeared to act on an urgent basis and there was no inordinate delay, the injunction was unsuccessful. The commercial imperative for the grant of an injunction is to stop the poaching of clients and to retain clients in terms of agreements currently on foot. However, the court may be of June 24-26, 2007 Oxford University, UK 19 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 the view that damages are an adequate remedy, especially if the time for an injunction has passed. A true and accurate assessment of damages may be difficult to compile, particularly when one includes the nebulous cost of staff and directors time and resources being diverted from core business once involved in drawn out litigation. If an injunction is not available then damages are at large.53 Damages can be recovered either against the contract breaker customer (provided there are no difficulties with vitiating factors or acts of repudiation as noted above). Any difference in damages can be recovered from the tortfeasor (that is the procurer of the breach). This loss can obviously only be recovered once.54 The measure of damages is the diversion of trade from the plaintiff at least for the extent of the period of the contract and other losses flowing that are not too remote.55 Damages can include an assessment of: loss of profit from sales during the remainder of the contract; the loss of chance to renew the contract and future profits; where there is an all requirements contracts and equipment has been supplied to the contract-breaker-customer, the cost of the investment in the provision of capital or even the cost of additional working capital to compensate for lost income.56 An award of exemplary damages in matters involving commercial contracts is only available where the action lies outside a claim based on the contract. Even so, awards of exemplary damages in commercial situation are rare. However, in the Multinail case discussed earlier, the court was of the view that the defendant had treated the plaintiff’s contractual rights with such contempt and disdain that its behaviour called for an award of exemplary damages. The June 24-26, 2007 Oxford University, UK 20 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 court considered the highly competitive nature of the marketplace and the substantial profits to be made on the conversion of a customer. 57 The court had regard to the strong evidence of a deliberate strategy vigorously implemented by a competitor to increase its market share through the procurement of a breach of contract. The plaintiff was a fierce contender for available business and had been identified by the defendants as a likely impediment to their own plans for expansion. They coolly drew up a plan to disrupt and damage their competitor’s business. They implemented the plan knowing that if successful they would deprive the plaintiff of profits from its contract. That was their stated objective. Their plan was executed in the full realisation that Campbells was the plaintiff’s largest customer and that the loss of its business would have a very substantial detrimental impact on the plaintiff’s profitability and, perhaps viability.58 Although this paper considers the effectiveness and risks involved in the use of this tort as a sword against competitors who seek to interfere with the contractual relations of their customers, traders should review very carefully any deliberate strategy that targets existing customers of their competitors. Importantly staff at all levels of the organisation need to be aware of the impact their conduct may have. It is also relevant to note here that in certain circumstances company officers can of course be personally liable if they were involved in the commissioning of a tort by the company that they direct.59 There are also significant difficulties for customers if they have already signed a contract with the third party defendant/competitor. Often the contract-breaker may be in breach of the new contract for non-performance, unless of course the competitor has been injuncted from performance. In this situation, the customers only choice may be to return to the original June 24-26, 2007 Oxford University, UK 21 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 contract.60 It may not be readily obvious to the contract-breaker that the competitor is in fact engaging in an unlawful act that may eventuate in embroiling them in expensive litigation.61 The contract breaker may of course have recourse against the third party competitor if the second contract can be avoided or set aside on various grounds, for example as a result of any misrepresentation. In a market where there are a number of players, the end result may well be that the customer will deal with neither party in the future and significant damage is inflicted on the corporate reputation of both businesses. Issues arising under the Trade Practices Act 1974 (Commonwealth) ("The TPA") Competition Law As already indicated this paper considers the law as it applies in Australia where customers are bound by current all requirements contracts for supply of goods or services for a fixed term with no provision for early termination. As noted above this is often particular to certain industries. As with all exclusive arrangements they must not substantially lessen competition in a market place.62 Often all requirements contracts are appropriate and not anticompetitive as they allow for investment in the marketplace for new products and for capital expenditure that a small business owner operator retailing the goods to the public may not otherwise be able to afford. Conversely, the investment by the supplier must be one that is worthwhile and allows the business to trade profitably.63 In pursuing a claim for interference with an exclusive contract, market players may inadvertently expose themselves to risk of a breach of the anti–competitive provisions of the TPA.64 This is particularly so if a strategy or pattern emerges that a business regularly turns to the enforcement of these rights as part of a deliberate strategy to increase market share. It is notable that in several cases judges have questioned the plaintiff’s motives in bringing such June 24-26, 2007 Oxford University, UK 22 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 claims. For example, in the Schindlers case Pincus J commented on the excessive amounts that the plaintiff spent on legal costs and the fact that the costs would substantially exceed the damages awarded. 65 He was of the view that the plaintiff had used its lawyers’ office as a fighting post in its commercial battle with the defendant.66 In the Independent Oil case noted above Jordan C.J. thought that the claim by the plaintiff was “an attempt on the part of the plaintiff to extend the arena for the manoeuvres of trade competition from the market place to the law court”.67 The use of a legal right to impede competition or exert pressure on consumers may breach some provisions of the TPA and if pleaded may find some sympathy with the courts given the tenor of the above comments. It is worth noting again that an indirect inducement to breach of contract is not dealt with in this paper. Therefore, an indirect interference with contractual relations that amounts to a secondary boycott (that is a contract arrangement or understanding between competitors that is in breach of section 45 of the TPA that contains an exclusionary provision) will not be discussed.68 Theoretically, there is a possibility that the umbrella provision of section 45 the TPA, which prohibits competitors entering into a contract, arrangement, or understanding that substantially lessens competition in a market, could be breached if the threat or commencement of actions for the tort of interference with contractual relations was prevalent between competitors in a market. A breach might arise if there was sufficient evidence to show that an understanding had been reached between competitors that the threat or commencement of the legal action was in itself a communication between competitors that these are “our customers” and a signal that competitors should “back off”. 69 The evidence would need to demonstrate that the claim or threat of the claim is a mechanism or process June 24-26, 2007 Oxford University, UK 23 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 that disguises a market sharing arrangement.70 Given the commercial considerations in commencing this type of litigation and the effect it has on customers’ levels of comfort and corporate reputations, this would seem commercially unlikely and indeed would be extremely difficult to prove. It is however entirely possible that a single decision to pursue a customer for a claim for an intentional interference with contractual relations could be evidence of a misuse of market power pursuant to section 46 of the TPA. It is clear that legal rights can be a source of market power.71 Consideration was given to this issue in the case of Queensland Wire Industries Pty Ltd v Broken Hill Pty Ltd72: …nor is it helpful to characterise conduct … by determining whether it is the exercise of some contractual or other right … The fact that action is taken pursuant to the terms of the contract has no necessary bearing whether it is the exercise market power in contravention of section 46.73 As noted by Miller, the exercise of contractual rights other than in good faith may open the possibility of a breach of section 46.74 Once it is established that a player in the market has market power, the issue arising will be whether the exercise of a legal right can be said to be ‘taking advantage’ of that market power. Specifically, is the firm pursuing the claim for an injunction or damages based on an intentional interference with contractual relations substantially because of the firms’ market power, rather than for commercial reasons.75 The difficulty here is that it is entirely possible, June 24-26, 2007 Oxford University, UK 24 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 perhaps even likely, that a firm with no substantial degree of market power could pursue such a claim as a matter of commercial judgement. It would seem that other factors would have to come into play, not merely the pursuit of a claim in these circumstances. For example, if the plaintiff was a long established market player, with a substantial market share in an industry with high capital start up costs, who then pursed such claims indiscriminately as part of a strategy to damage or eliminate competition, then these factors together might combine to demonstrate a proscribed use of market power. A misuse of market power cannot be authorised by the authorities.76 It also carries with it significant risks in terms of pecuniary penalties and personal liability for officers of the corporation directly involved in the breach.77 Consumer Protection Provisions There is potential for an exposure to a claim for unconscionable conduct under Part IVA of the TPA. The claim would be made by the customer contract-breaker against the original contracting business/supplier. Unconscionable conduct is specifically prohibited when dealing with small businesses.78 Section 51AC relevantly provides a corporation must not in trade or commerce, in the connection with the supply (or acquisition) or possible supply (or acquisition) of goods or services to a person (other than a listed public company) engage in conduct that is, in all the circumstances, unconscionable. Sub-section 3 lists the matters that the court may have regard to when determining whether the corporation has acted unconscionably in relation to the connections of supply or acquisition of goods and services for a business purpose. Matters that are considered include the relevant strengths of the bargaining positions of the supplier and business consumer. June 24-26, 2007 Oxford University, UK 25 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 When considering the position of parties to an all requirements contract and the exercise of a legal right to retain a customer, there may be an infringement that provision. It has been suggested by Webb79 that the most relevant sections in relation to the exercise of a legal right are sub-section (3)(b) and (k). In regards the former provision consideration will be given to whether, as a result of conduct engaged in by the supplier, the business consumer was required to comply with conditions that were not reasonably necessary for the protection of legitimate interests of the supplier that is, they remain with the original contract. Pursuant to sub-section (k) the extent to which the supplier and business consumer acted in good faith will be examined.80 It is possible that an all requirements or exclusive arrangements contract, which arrangements are potentially extended by the threat of suing a competitor for interference with contractual relations could amount to conduct that is unconscionable within the meeting of section 51AC. This is possible because the exercise of the legal right apropos the competitor might be a mechanism by which the original supplier or acquirer ties the customer to what might be exponentially disadvantageous terms. When faced with such a threat the customer-contractbreaker may have no option but to return to the original all requirements contract. This can be seen in the evidence presented in the Multinail case regarding the difficulties faced by the customer because of continuing with the second contract and being involved in the litigation between the two competitors.81 Conduct such as this may breach this provision prohibiting unconscionable conduct when dealing with small business. In relation to the competitor, it is always possible that a competitor could claim that the conduct of the party claiming damages as a result of intentional interference with contractual relations is behaving unconscionably within the meaning the common law pursuant to June 24-26, 2007 Oxford University, UK 26 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 section 51AA. This section codifies the common law into the TPA rather than extending the concept in any way, as with the other provisions in section 51AC/AB. A claim pursuant to Section 51AA was pleaded in the Film Financial case.82 It is difficult to prove unconscionable conduct, as the party claiming that the conduct is unconscionable must show that they labour under a special disability, of which the other party was aware and took advantages of that fact. It is not simply that a hard bargain was driven or conduct that might be viewed as unfair (and that might be expected in an aggressively competitive market) was engaged in.83 . It is possible to imagine a scenario where the conduct may be considered unconscionable if the procurer of the breach was perhaps a new player to the market, was under resourced and the applicant was aware of commercial disabilities and proceeded to implement a determined strategy (such as the one in the Multinail case mentioned above) to harm or destroy the competitor.84 This will be difficult to demonstrate in a commercial context. Recourse under Section 52 of the TPA – Liability for Misleading or Deceptive Conduct Generally it is easy to imagine a scenario of the customer-contract-breaker mounting a claim against either business if there been any misleading or deceptive conduct in the course in negotiating contracts.85 What warrants examination is whether the competitor procuring the breach might also be liable under section 52 for misleading and deceptive conduct stemming from the tortious behaviour. In an interesting case between two very well known car rental companies in Australia re W.T.H Pty Ltd (trading as Avis Australia) v Budget Rent-a-car System Pty Ltd,86 a claim was bought buy Avis against Budget in relation to an advertising campaign. Avis alleged the advertisement was not only misleading and deceptive but it also induced its June 24-26, 2007 Oxford University, UK 27 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 customers to breach their contracts with Avis. 87 Avis sought an injunction to prevent further screenings of the offending television advertisement. The television advertisement was approximately 30 seconds in duration. A discount flat rate promotion was promoted and the Managing Director stated: …and by the way if you happen to have one of their (competitors) credit cards we will give you $10 and a new Budget card for it.88 At or about this point in the advertisement, the traveller arrives at the Budget desk and the Managing Director begins to serve him with what is described as a “trade in” that is, the customer trades in the Avis credit card and receives $10 cash and a Budget card. Avis claimed that the advertisement, which was by its nature a comparative advertisement, was misleading or deceptive because it contained incorrect descriptions of the Avis product and there were comparisons of the products that created false impressions as to quality of the service and the business. Avis also claimed that the conduct constituted the tort of inducing Avis credit card holders to break their contracts with Avis, based on the fact that that each Avis credit card remained the property of Avis and was not transferable. It had to be returned to Avis upon request and kept safe by the cardholder. 89 The court found that the advertisement was misleading and deceptive under section 52. The overall impression on viewers of the advertisement was that on surrendering their Avis credit card to the Budget desk they would receive $10 and a Budget credit card, not simply a Budget card (which was in fact customer loyalty card that offered a reward for discounted rates, not a credit facility). June 24-26, 2007 Oxford University, UK 28 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 In relation to the claim in tort for an inducement to breach their contract as a result of the same conduct (the television commercial) Lockhart J found that a prima facie case was established that the viewers of the television commercial who held Avis cards had been induced by the advertisement to breach their contract with Avis. The terms of the contract were clear and the conditions of those contracts were “inconsistent with the act of the card holder surrendering his card to Budget representatives in the circumstances encouraged by the television advertisement.” This seems to be at the “high water mark” end of the requirement for intention as noted above90. It is difficult to distinguish the medium of an advertisement from the general solicitation as referred to by Pincus J in the Schindler case. It is submitted that a television commercial would be more akin to a general solicitation “affording a temptation” to viewers of an advertisement rather than an act of inducement as illustrated earlier. This case is difficult to reconcile with the authorities dealing with the tort of interference with contractual relations and appears not to have been followed, at least with regard to the issue of whether a television advertisement can amount to an act of inducement sufficient to ground liability for the tort of interference with contractual relations. Conclusion It is well established that this tort can be used in a commercial context, beyond contracts for personal services such as the Lumley v Gye scenario. It is clear however that there are significant issues for a plaintiff when establishing all the requisite elements. The practical difficulties in gathering probative evidence have been noted. The difference between tempting a customer and inducing a breach is not always obvious. A claim against a competitor should only be pursued when there is strong evidence of a deliberate strategy June 24-26, 2007 Oxford University, UK 29 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 vigorously implemented by a competitor to increase its market share through the procurement of a breach of contract. Whether the customer contract breaker is also pursued for breach of contract is a commercial decision, and generally one that is unlikely to sustain a positive reputation in a competitive market place. Further, the indiscriminate exercise of this legal right exposes a business to risks in relation to potential claims under competition and consumer protection legislation, particularly if the corporation has substantial power in a market. It must be clear that the exercise of the legal right is in good faith and not exercised for any other purpose. It may be that in assessing the commercial risks and effectiveness of the pursuit of such a claim against a competitor, businesses should perhaps be mindful of the adage to “play the ball not the man” and consider instead why their competitor could in fact pilfer their customer. June 24-26, 2007 Oxford University, UK 30 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 * BA, LLB (UWA). I am extremely grateful for the assistance, encouragement and wise counsel of Dr Pauline Sadler in the preparation of this paper. 1 (1853) 2 El & Bl 216; 118 ER 749. Of course a claim for interference with contractual relations still continues to be used for claims of interference for a breach of a contract for personal services and remain useful in other commercial scenarios see for example Fight Vision Pty Ltd v Onisforou (1999) 47 NSWR 473 and Biscayne Partners Pty Ltd v Valance Corp Pty Ltd & Ors [2003] NSWSC 874 as examples. 2 Schindler Lifts Australia Pty Ltd & The Debelak & Others (1989) 89 ALR 275; Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, Chesterman J, 16 April 2002, BC2002201783): Independent Oil Industries Limited v The Shell Company of Australia Limited & another (1937) 37 SR (NSW) 394: New Zealand Industrial Gases Limited v Oxyman (1992) 24 IPR 161; H.C Sleigh ltd v Blight [1969] V.R. 931; Film Financial Consultants Limited v Becker Group Limited Anor [2006] NSWSC 319 (unreported, Rothman J, 21 April 2006 BC200602580); Allstate Life Insurance Company & Others v Australia & New Zealand Banking Group Limited & Others (1995) 58FCR 26 . 3 J G Flemming The Law of Torts, 9th ed, LBC Information Services, Sydney, 1998, pp758-761; D Baker, S Baly, l Corbin, A Gibson Torts law in principle, 3rd ed, LawBook Co. Sydney 2002 para 19-20 to 19-21; F McGlone and A Stickley Australian Torts Law LexisNexis Butterworths, Sydney 2005 pp419 to422; M Izzo “The limits of Lumley v Gye: Commercial disputes and the tort of interference with contractual relations” (2005) 13 Torts Law Journal 188 at 189. 4 For examples see J G Flemming The Law of Torts, 9th ed, LBC Information Services, Sydney, 1998, p756 and the authorities referred to therein; F McGlone and A Stickely Australian Torts Law LexisNexis Butterworths, Sydney 2005 at p420 5 For examples see Flemming, Op. cit., at pp759 – 761 and cases referred to therein 6 Whether a trader has any recourse in this circumstance is governed by emerging torts such as unlawful interference with trade or business/economic interest, or potentially competition or consumer protection legislation, in Australia, the Trade Practices Act 1974 (Cth) (“the TPA”). Whilst recent Australian decisions acknowledge the development of the law in England for the broader tort of unlawful interference with trade or business/economic interest and its possible application in Australia, it is clear that this tort is yet to be accepted in Australia. It is apparent however, that to establish this broader tort there must be an unlawful act For statements regarding for emergence of this tort see for example cases such as Lord Debenture Trust Corp plc v Ural Caspian Oil Corp Limited & Others [1995] 1 All ER 157. In Australia, the High Court considered the application of this tort in Australia in Sanders v Snell (1998) 196 CLR 329. See also Film Financial Consultants Limited v Becker Group Limited Anor [2006] NSWSC 319 (unreported, Rothman J, 21 April 2006 BC200602580) at para [73] to [81] for a discussion on recent cases where the tort of interference with economic interests was pleaded. In that case Rothman J of the Supreme Court of New South Wales accepted that there was a possibility that such a tort does exist and stated that the High Court had made it clear in Sanders v Snell (1998) 196 Commonwealth Law Reports 329 that the interference must be by an unlawful act. Further, he speculated at para[80] that “it depends not only upon the inevitable consequence of an intentional act but an act which has as its purpose the causing of harm or loss”; See also Flemming, op. cit., pp765 -771 Halsbury’s Laws of Australia, /415, Tort / (5) intentional interference with trade or business, available at<http//: www.lexisnexus.com.au/ accessed 13 February 2007. 8 See for example Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105(unreported, Chesterman J, 16 April 2002, BC2002201783). The supply of the product nail plate for use in the roof truss business was accompanied by the provision of equipment and computer software, technical support through engineers and other personnel at minimal cost. The profit was made through the supply of the product nail plate. This was common throughout the industry. This is a very common arrangement in the petroleum and LPG industry. Oil companies or gas companies supply equipment cylinders, pumps and the like on the provision that customers obtain all their requirements for a particular product from that one supplier e.g. see New Zealand Industrial Gases Limited v Oxyman (1992) 24 IPR 161. This is certainly common practice in the Australian LPG industry. 9 Film Financial Consultants Limited v Becker Group Limited Anor [2006] NSWSC 319 (unreported, Rothman J, 21 April 2006 BC200602580) Film Financial was appointed to audit various movies including the movie Waking Ned Divine pursuant to the terms of the Head Distribution Licence. Film Financial also claimed that contracts existed in relation to its audit of other films, including Kolya, The Body and D’Artagnan. A dispute arose between Becker Group and Film Financial in relation to a comment made by the principal of Film Financial that some figures had been ‘fudged’ by a subsidiary of Becker Group. The comment was made in relation to an audit that had been earlier conducted by Film Financials for the movie The Blair Witch Project and disseminated to the parties to the Head Distribution agreement. Becker Group took exception to the use of the word ‘fudged’. After some correspondence Becker Group eventually refused access to their premises and records to Film Financial as auditor of the movie Waking Ned Divine. It was accepted by the Court that the evidence showed in relation to the films other than Waking Ned Divine that the Head Licensee could at any time have decided not to audit or audit using different personnel and that therefore the arrangements were tentative and tentative only. 10 Ibid., paragraph [55] 11 Some cases and commentators suggest that hindering the performance is sufficient. See Izzo op.,cit at p189 12 Ibid., at [Para 63] citing Independent Oil Industries Limited v The Shell Company of Australia Limited & another (1937) 37 SR (NSW) 394; Sanders v Snell (1998) 196 CLR 329.. 13 News Ltd v Australian Rugby Football League Ltd (1996) 139 ALR 193; H.C Sleigh ltd v Blight [1969] V.R. 931 14 See ibid., and Scott Murray and Cait Dugan “ Interference with Contractual Relations: When companies compete too vigorously”(2003) 13 (3) Australian Corporate Lawyer10 at p12 15 See the cases referred to in the judgement of Lindgren J in Allstate Life Insurance Company & Others v Australia & New Zealand Banking Group Limited & Others (1995) 58FCR 26 at pp 37-43: Flemming op. cit., at p 761 16 Allstate Life Insurance Company & Others v Australia & New Zealand Banking Group Limited & Others (1995) 58 FCR 26 17 (1995) 58 FCR 26 18 Ibid., Lindgren J at page 37 19 Ibid., Lindgren J p 43 20 See further comments from Chesterman J in Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, 16 April 2002, BC2002201783)at paragraph [80] “knowledge and intention are not, of course synonymous, but there can have been no intention to induce the breach of contract if the alleged tortfeasor was ignorant of it.” 7 June 24-26, 2007 Oxford University, UK 31 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 21 The matter of H.C. Sleigh v Blight [1969] V.R. 931 dealt with the issue of the knowledge that only arose with hindsight, that is, a binding agreement had been entered into prior to the acquisition of knowledge of the contractual arrangements in place between the vendor/contractor breaker and the plaintiff oil company. The purchasers could have either rescinded their contract as it was voidable on the grounds of misrepresentation or not completed the purchase. The court was clear that subsequent knowledge of the contract before completion will not render a third party liable for the tort of interference, even if they affirm avoidable contract. See also the High Court of New Zealand decision in New Zealand Industrial Gases Limited v Oxyman(1992) 24 IPR 161. In that matter the applicant was a long established New Zealand business, which had supplied compressed gas for over some 80 years. New Zealand Industrial Gases (NZIG) had a substantial share of the market. The facts in this matter were that NZIG had an all requirements of contract with its customer. It also supplied cylinders in which gas was bailed. Fisher J was of the view that the filling of NZIG’s cylinders with the Oxyman’s gas resulted in the customer breaching the agreement with NZIG (because the NZIG could no longer fill that cylinder). The court put to one side the determination of requisite knowledge stating that even if Oxyman didn’t know at the time of filling NZIG’s cylinders it now did know of the contract and the likelihood of a breach if it continued to fill the cylinders with its own gas. This was in the context of whether an injunction was required to restrain future conduct. The Court’s point appeared to be that if the plaintiff continued to do it to interfere in the manner described (it now had knowledge and therefore any continued filling of the cylinder would be intentional) they would be liable for intentional interference with contractual relations. The court declined to award an interlocutory injunction when it was of the view that damages were a sufficient remedy in the event of continuing interference by the defendant. 22 See note 13 above. In Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, 16 April 2002, BC2002201783)Chesterman J said at para [108] “in an appropriate case where an alleged tortfeasor honestly and reasonably believed that the contract in question is invalid it would not be possible to prove an intention to induce a breach of the contract. “ He then continued “Browne-Wilkinson J in the matter of Swiss Bank Corp v Lloyds Bank Limited [1979] CH 548 at 580 said:“…it is not enough to show that there is room for honest doubt whether the defendants of the plaintiff’s rights of priority: if when such doubt exists a defendant chooses to adopt a course which to his knowledge would undoubtedly interfere with the plaintiff’s contract on view of the law, in my judgement he must at least show that he was advised and honestly believed that he is legally entitled to take that course.” :See also Fight Vision Pty Ltd v Onisforou (1999) 47 NSWR 473 at p522 23 Emerald Constructions Co Ltd v Lowthian & Ors [1996] 1 WLR 691. 24 Fight Vision Pty Ltd v Onisforou (1999) 47 NSWR 473 25 Ibid at page 512 26 (1989) 89 ALR 275 27 Ibid. at p 293. 28 Ibid. Pincus J also referred to the judgement of Winn LJ in Torquay Hotel Co Ltd v Cousins28 at page148: …once it is established that an individual or company which can only keep going by receiving, periodically, certain essential commodities, habitually receives them from a certain supplier, and this fact is well known, it is an unreal exercise to trouble to investigate how much any person knew about the precise contractual terms on which supplies were obtained. 29 Ibid. p293 -294 Pincus J noted, “…the mere fact that customers are apparently having their lifts maintained by a particular person supplies proof of the reckless intention, the applicants here a considerably advanced. But it is my opinion that it is not enough; an alternative supplier of maintenance service is not obliged to infer, from the mere fact that a potential customer is already having its lift service, that there is a continuing contract whose breach he must be careful not to induce.” 30 Ibid. pp 294 -295 where His Honour stated “It seems to me that a lift maintenance company is entitled to try to persuade people not to contract with other companies (whether or not the others install the lifts in question), and the idea that there is some sort of property in such customers appears to me to have no legal foundation” 31 Ibid at p295 32 Ibid 33 Ibid: Note also New Zealand Industrial Gases Limited v Oxyman(1992) 24 IPR 161. Interestingly Fisher J at page 168 states: “The defendant is a relative new comer which to some extent went into the business with its eyes open at the extent to which the defendant knew about the terms of the plaintiff’s contracts with its customer is an open question at this stage.” 34 [2002] QSC 105( unreported, Chesterman J,16 April 2002, BC2002201783). 35 Ibid at [35]. At paragraph [9 ] Chesterman J noted “there was said to be a well developed grape vine amongst fabricators and nail plate supplies to the extent that all participants in that market with a keen interest in each others business”. 36 Ibid at paragraph [103] “it was obvious that a contract made between Campbells and the first defendant by which Campbells were obliged to buy its nail plate from the first defendant prior to 1995 would breach the plaintiff’s contract. There can be no doubt that the first defendant desired that result and strove to bring it about. Its declared strategy since 1992 had been to capture one of the plaintiff’s major customers …The only purpose the first defendant had in making the sale of equipment conditional upon Campbells agreeing to buy its nail plate was to supplant the plaintiff as the supplier nail plate to Campbells. The first defendant clearly intended to make a contract with Campbells by which Campbells would purchase nailplate from it and, at the same time and by the same means, to end the supply of nailplate by the plaintiff.” 37 Ibid., at para [29] to[48] [80] to[102] 38 Short v The Citibank (1912) 12 SR (MSW) 186 Street J at page 202 as cited by Lingren J in Allstate Life Insurance Company & Others v Australia & New Zealand Banking Group Limited & Others (1995) 58FCR 26 at p 40. 39 As Chesterman J noted at para [106] in Multinail Australia Pty Ltd v Pryda (Aust) Pty Ltd [2002] QSC 105(unreported, 16 April 2002, BC2002201783): It is no defence that Campbells may have been irresolute in its commitment to the plaintiff. It does not matter whether it was predisposed to breaking its contract with the plaintiff or whether it required a determined effort to achieve that end. If in fact the first defendant induced or procured or solicited it to break its contract that is enough. 40 In Fight Vision Pty Ltd v Onisforou (1999) 47 NSWR 473 the NSW Supreme Court was of the firm view that whether there had been an act amounting to inducement was a question of causation “In our view, any question is one of causation. A finding of inducing breach of contract carries with it a finding that the defendant’s actions caused the breach of contract and the loss which flowed. It does not matter that the contract breaker yields readily or before the inducement was willing to beak the contract” at pp534-535 41 Fleming op., cit at p 758. 42 (1853) 2 El & Bl 216; 118 ER 749: At page 755 His Honour stated “…. as the act itself (the procurement of the breach) is not likely to be a frequent occurrence nor easy of proof, therefore the action for this wrong, in respect of other contracts than those of hiring, are not numerous.” 43 Independent Oil Industries Limited v The Shell Company of Australia Limited & another (1937) 37 SR (NSW) 394 at p 419 44 Ibid. p 420; Comments made by Pincus J in the Shindler case to this effect are noted above at notes 26 to 32 45 Multinail Australia Pty Ltd v Pryda (Aust) Pty Ltd [2002] QSC 105(unreported, Chesterman J, 16 April 2002, BC2002201783)Para [113] June 24-26, 2007 Oxford University, UK 32 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 46 including the sale of new equipment at a price so far below cost that the defendants were sufficiently embarrassed to require destruction of all documents in the customers’ possession detailing the costs of the same to prevent those details becoming known to the other customers: Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, Chesterman J, 16 April 2002, BC2002201783) at para [113] 47 A litigation or defence fund was set up by the defendant company Pryda to assist Campbells in the costs they were facing in relation to the litigation with Multi-nail. Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, Chesterman J, 16 April 2002, BC2002201783) at para [113] 48 The defendants had misrepresented to the customer Campbells that Campbells could only have the equipment (the? and jigs from America) if the “deal” included Campbells purchasing the defendants nail-plate. The deal was not only extremely profitable in relation to the purchase of the equipment but Campbells were to save more than $100,000 a year on the supply of nail-plate alone. Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, Chesterman J, 16 April 2002, BC2002201783)at para [113]. 49 Independent Oil Industries Limited v The Shell Company of Australia Limited & another (1937) 37 SR (NSW) 394at 418 50 Ibid. at 419: See also M Izzo “The limits of Lumley v Gye: Commercial disputes and the tort of interference with contractual relations” (2005) 13 Torts Law Journal 188 at p192. 51 Zhu v Treasurer of NSW (2004) 211 ALR 159 52 [1969] V.R. 93: The facts were that the Plaintiff HC Sleigh had in place an agreement with its customer, the vendor of a petrol site, that the customer would purchase all of his requirements for petrol from the Plaintiff and would not transfer control or possession of the site without its permission . The vendor customer arranged to sell the site to the defendant purchasers (the Bishops). The defendant purchasers arranged for the supply of petrol to come in future from the defendant oil companies. The defendants’ case was at the time that the contract was negotiated and drawn up, they were unaware of the existence of the contract. In fact, the Bishops had specifically asked whether there was any contract of supply in place and the vendor-customer had misrepresented the situation. On 17 March 1969 the contract of sale was executed. On 19 March, the Plaintiff forwarded a copy of its contract with the vendor-customer to the defendant purchasers, the Bishops. However, the defendant oil companies (the fifth defendant) were not told of the existing contract between the plaintiff and the vendorcustomer until 3 June. On 6 June, details of the agreement were provided to the oil company by the plaintiff’s solicitor. On 12 June, the contract between the defendant-purchaser and customer-vendor (and presumably the fifth defendant oil company) was completed. On 19 June the Plaintiff attended at the roadhouse to tell the defendant-purchasers (the Bishops) about the agreement. It was not until 25 June that a writ for the injunction was issued. The purpose of the injunction was to prevent the completion of the sale including the registration of the title (to this end the registrar of titles was joined as a party to the injunction application). 53 See for examples F McGlone and A Stickley Australian Torts Law LexisNexis Butterworths, Sydney 2005 at p421 54 Fight Vision Pty Ltd v Onisforou (1999) 47 NSWR 473 at 534. See also commentators at note three above. 55 New Zealand Industrial Gases Limited v Oxyman(1992) 24 IPR 161. In Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, Chesterman J, 16 April 2002, BC2002201783) a claim was made for loss of chance for prospective customers because of the dispute with Campbells. A potential customer had provided reasons for his not taking up business with the plaintiff because he was in litigation with a customer. The court was of the view that this was too remote that it was the plaintiff’s decision to pursue his legal rights, not the defendants breach that caused this head of damage: at para 151 56 Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, Chesterman J, 16 April 2002, BC2002201783) at para 131and following. 57 Ibid at para 157 58 Ibid 59 Ibid. For a detailed discussion of liability of companies and their officers see M Izzo “The limits of Lumley v Gye: Commercial disputes and the tort of interference with contractual relations” (2005) 13 Torts Law Journal 188 at pp193 to 197. 60 Izzo, Op. cit., pp198-199. 61 See Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, Chesterman J, 16 April 2002, BC2002201783) 62 S47 Trade Practices Act 1974 (Cth) (“the TPA”) 63 May promote interbrand competition: Melway Publishing Pty v Ltd v Robert Hicks Pty Ltd 92001 205 CLR 1. Exclusive dealing may also be authorised or notified:ss88,90 and 93. 64 In the event that a business is not a Constitutional corporation for the purposes of the TPA, the various Australian states have adopted mirror anti-competitive laws under state competition codes pursuant to Competition Policy Reform Act 1995(Cth) 65 Schindler Lifts Australia Pty Ltd & The Debelak & Others (1989) 89 ALR 275 at p 279 66 Ibid. 67 Independent Oil Industries Limited v The Shell Company of Australia Limited & another (1937) 37 SR (NSW) 394at at p 193 68 For an example of this see SpotWire Pty Ltd v Visa International Service Association Inc & Anor [2003] FCA 762 (unreported, Bennett J, Federal Court NSW district Registry 23 July 2003, BC200303965) 69 Similar to the parallel conduct cases TPC v Email (1980) 43 FLR 383; ACCC v Mobil Oil Australia Ltd (1997) ATPR 41-568 70 ACCC v Amcor Printing Group Ltd [2000] FCA 17 ; TPC v Nicholas Enterprises Pty Ltd (no2) (1979)40 FLR 83: Re British Basic Slag Ltd Agreements [1963] 1 WLR 727. 71 See NT Power Generation Pty Ltd v Power and Water Authority (2004) ATPR 42-021. and the exercise of intellectual property rights as analogous (ie refusal to grant a licence – an exercise of a legal right). See A Monotti “Intellectual property Rights and Refusal to supply” (2005) Vol 15 (1) Australian Corporate Lawyer p12; 72 (1989) 167CLR177 73 as quoted in R V Miller, Miller’s Annotated Trade Practices Act, 27th ed, Thompson Lawbook Co Sydney 2006 at p 372 74 Ibid. at p373 para [1.46.43] and authorities therein. 75 Ibid. at p370: ACCC v Boral Besser Masonry Ltd [1999] FCA 1318 approved on appeal by the majority in the High Court Boral Besser Masonry Ltd v ACCC (2003) ATPR 41-915; See also S Crones “Exercising Contractual Rights and Imposing Restrictive Conditions – A Misuse of Market Power?” (1997) Australian Business Law Review Vol 25 296 76 Section 88 TPA 77 Pecuniary penalties pursuant to s76 of the TPA: Corporations up to $10mil per contravention: Individual up to $500,000 per contravention. Proposed under the Trade Practices Legislation Amendment Bill (No1) 2005 (Cth):$10 million or 10% turnover (includes related bodies corp.) Individual excluded from being director/manager and prohibition against indemnity by corporation, directly or indirectly. 78 A business consumer of for the purpose of this section is a transaction under $3 million dollars s51AC (9) and (10) 79 E Webb “Section 51AC and Retail Leasing – A False Start but Some Guidelines for the Future” (2000) 8 Australian Property Law Journal 135 at 141 80 Ibid pp 141 -142 June 24-26, 2007 Oxford University, UK 33 2007 Oxford Business & Economics Conference ISBN : 978-0-9742114-7-3 81 Multinail Australia Pty Ltd v. Pryda (Aust) Pty Ltd [2002] QSC 105( unreported, Chesterman J, 16 April 2002, BC2002201783) Film Financial Consultants Limited v Becker Group Limited Anor [2006] NSWSC 319 (unreported, Rothman J, 21 April 2006 BC200602580) at para[ 87] to [93] 83 Ibid. It is possible to imagine a scenario where the conduct may be considered unconscionable if the procurer of the breach was perhaps a new player to the market, was under resourced and the applicant was aware of commercial disabilities and proceeded to implement a determined strategy (such as the one in the Multinail case mentioned above) to harm or destroy the competitor. 84 Note the comments made about being a new player in the market in New Zealand Industrial Gases Limited v Oxyman (1992) 24 IPR 161. 85 Poseidon Ltd v Adelaide Petroleum NL (1991) 105 ALR 25: Miller, op. cit., at pp535-537. In particular any representations about what the exclusive arrangement or all requirements might mean, and misrepresentations about the quality of provision the service the competitor that is false (and of course the competitor would have a claim if the requisite deception could be proven). See Schindler at note 2 above at page 279. The question here would be whether these types of statements are ordinarily taken as puffery. 86 (1984) ATPR para 40-479 87 Ibid. It is interesting to note that the court referred to the increase in market share by Budget over the previous five years and the fact that the dispute arose out of an advertising campaign that was specifically designed to further increase market share at p45,502. Nothing was raised in relation to the anti- competition provisions of the TPA in this case. 88 Ibid. p 45,505 89 Ibid., at p 45,506 90 See note 26 above. 82 June 24-26, 2007 Oxford University, UK 34