Minutes
University Technology Committee
February 10, 2014
Members Present:
Lance Taylor (Chair), Scott Bennett, Catherine Christie,
Sherif Elfayoumy, Lakshmi Goel, Bruce Kavan, Julie Milich,
Deb Miller, Donna Mohr, Jim Owen, Len Roberson (Vice Chair),
Karthikeyan Umapathy
Others Present:
Michael Biagini, Dmitriy, Alison Cruess, Jeff Durfee,
James George, Kathy Hughes, Melissa Hyman, Scott Peden,
Gordon Rakita

Minutes
- With no corrections noted, the September 9th minutes were approved.

Announcements
- ITS is in the process of interviewing for an Academic Technology Director. If
you have the opportunity to attend one of the interviews, your feedback is
appreciated.
- The Project Management Process is currently being revised to better define a
project vs. an ITSR. ITS is working with Enrollment Services on site
revisions. A dashboard showing the status of many IT projects has been
added. Sorting by division will be added and the form has been simplified.
Any questions should be directed to the Help Desk or the Project Management
Office.

Project Updates
o Student Success Collaborative - Jim Owen
 This project is fully launched and being used by all of the advising
units. It will be presented to the Council of Deans on February 25th.
 This project will be removed from the agenda.
o Academic Partnerships - Len Roberson and Mike Biagini
 Len Roberson reported that the four programs will be implemented.
The agreed upon launch date for the website is February 18th. The RN
to BSN and Special Ed programs will begin on May 14, with the other
2 programs beginning in August.
 There is a weekly call with Academic Partnerships and Len meets with
the program chairs every Monday.
o Non-Academic Course Registration System - Dmitriy Bond
 CampusCE has been implemented and integrated with Blackboard.
IPTM went live with it on January 22nd. They will move into the
maintenance mode at this time.
 This will be removed from the agenda.
o Document Imaging System Replacement - Dmitriy Bond
 The ITN to replace the Enterprise System software went through last
year and Hyland OnBase was chosen. There will be over 1000 total
work hours involved. The software will be installed, starting in
Housing tomorrow and the project should be completed by fall of
2014.
 There is currently no subscription with Gartner at this time.
o Service Desk Software Replacement - James George
 Team Dynamix will be on campus February 18th to determine a
timeline. This will be a hosted service, replacing Remedy, and the
goal is for it to be in place during intercession. The new service should
provide a friendlier view with ticket tracking. CIRT and Enrollment
Services will be added into the platform for entering tickets.
 Mike Biagini noted that the service will be able to be integrated with
PMO and ITSR requests.
o Contract Management System - Melissa Hyman
 Melissa Hyman is currently working with Student Affairs and the
vendor to create a solution to configuration issues.
 Cathy Christie shared the Brooks College of Health desire to be
included in the system as soon as possible to assist them with their
1400+ affiliation agreements.
 iContracts is not hosted locally. It is hosted in the cloud. Currently, 810 services on campus are hosted in the cloud.
o Virtual Lab - James George
 Due to concerns regarding virtual lab response time and performance,
Jeff Durfee reported that ITS will send a survey out this week to
determine personal experiences. All faculty members are encouraged
to remind students to submit the survey.
 A pool of resources dedicated to improving graphics processing will
be added.
 Expanding the FAQs on the site was suggested, with an emphasis on
application based questions and placing files into the virtual lab. SAS,
SPSS and Photo Shop were noted as some of the programs with issues
at this time.
o FDLE Forensics Lab - Jeff Durfee
 This is a partnered agreement with a virtualized forensics platform
intended to ease workload, streamline officers’ workflow and allow
multiple officers in the software at the same time. It is functional at
this time.

Committee Reports
o Distance Learning Committee - Len Roberson
 The LMS review will be deferred until next year due to the recent
Blackboard agreement.

 The DLC is working on the development of a proposal for E-Rate, a
distance learning tuition rate.
 Quality Matters, a national model for reviewing distance learning
programming, will be rolled out to the university.
 The results of the DLC survey, which was modeled after the UCF
survey, will be shared this Thursday.
 Intellectual Property Right and DL Scheduling continue to be of
interest to the DLC.
 Faculty Recognition is also being discussed. Awards that will
recognize faculty work in distance learning are in progress.
 The next DLC meeting is scheduled for February 13th at 12:15 pm.
o Campus Technology Committee - Donna Mohr
 Deb Miller shared the progress of the committee’s work on the
selection of vendors. The committee decided that, at this time, the
university needs to stay with a traditional system that doesn’t rely on
WIFI or cellular. A subcommittee was developed to review Turning
Technologies and their solution of iClickers. Demos will be scheduled
campus wide in late February/early March. The software can run off a
USB drive so many support issues can be eliminated.
 Donna Mohr reported on classroom issues. Faculty need to report
issues as they see them. Smartboard technology was discussed. The
committee passed a resolution that they endorse increased utilization
of the newest Smartboard technology on campus. They have
suggested identifying space in CCEC to place one of the boards.
 The CTC has recommended identifying someone who can assist in
designing learning space in regards to technology needed, physical
items, size, etc. It was decided that, although several entities on
campus assist with these planning needs. Deb Miller noted that
Educause has learning space standards that could help in designing
learning spaces.
o Internet Presence Committee - Lance Taylor
 The IPC has recommended and will proceed with a home page refresh.
Items that will be refreshed will be mobile enhancements. The design
and the site will now be able to stretch depending on monitors.
o IT Security Action Team - Jeff Durfee
 Phishing has become a big issue on campus. Everyone should make
the effort to remind their staff/faculty to not give out credentials to
sites they may not know.
Other Reports
o Report: Blackboard - Deb Miller
 Moving grade reporting from Blackboard to myWings will now be
rolled out in the spring. The faculty communication plan is currently
being developed.
 The Student On-line Orientation (SOLO) has been piloted again. The
underlying infrastructure is being developed and it should roll out for
the summer. The communication is in progress. This is a 5 hour
mandatory orientation for on-line students. The credential will be good
for at least 4 years.
 The committee has been working on some of the changes required for
the Academic Partnerships integration into Blackboard. This has
required an adjustment to some of the maintenance windows. There
will be a maintenance window this spring but after that, there should
be fewer and shorter maintenance windows. During the spring
maintenance window, only a cumulative patch will be performed. At
that time, upgrades to Collaborate and ShareStream Building Blocks
will improve functionality and new features.