IPC Notes on OneJax Removal from CMS September 4,2012 Original Request submitted to IPC From: Serwatka, Tom Sent: Saturday, September 01, 2012 8:48 AM To: Tatiana Salvadore; wilkinsons@bellsouth.net; <Brenda@ezellfirmpa.com>; Richard Salkin; Krueger, Celeste Cc: Delaney, John; Shuman, Shari Subject: OneJax webpage Recognizing and wanting to respect the passion the board members expressed, John has decided that OneJax can maintain its offsite webpage. During our discussions, we were able to determine that every feature that OneJax wanted could be activated in CMS. But it would take additional staff time to do so. (See note below.) The discussions also yielded some cautions to which you’ll need to pay close attention. As pointed out below, without requiring logins you’ll be opening the site up for several technical problems. As troubling as these technical intrusions are, even more demanding on staff time is the need to set up a monitoring program for the blog and other incoming media. As evidenced by the TU postings and UNF’s own Facebook postings, you are highly likely to get some pretty nasty and inflammatory postings that will need to be pulled down quickly and regularly. Our own experience tells us that if the site catches on, which of course you want it to, someone will need to monitor it at least a couple of times a day. I am not sure who is going to get that assignment but it should be recognized as a seven-day-a-week, 52 week a year effort. If you have any questions, let me know. CMS Web Team response concerning CMS Functionality Ektron CMS has the foundational components for all the features mentioned in the document, including Blogs, social media integration (twitter, Facebook), and visitor engagement features (commenting, forums, uploading, etc). However, those features are not currently implemented at UNF and are not part of the current support model. To properly implement the features would require the following 1) Establish protocols and methods to moderate content generated by “communities”, visitors , and individual blogs. (2-4 hrs/governance) 2) Enable and program the social media and community features in CMS for the UNF template(s): (80+ hours, depending on spec. and scope) 3) Establish a support model for the new features: documentation, training, recommendations, etc: (20+ hours of implementation, plus ongoing support for the new service) Note: Some of the mentioned features are risky, such as allowing anyone to comment on the webpage, or upload documents, video, etc. Such content can conflict with the brand and also has security, virus, and hacking implications, especially if participating users are not logged in and properly identified in the UNF enterprise. Content moderation, antivirus and backend site protection are strongly recommended, regardless where the site is hosted. IPC Action on issue From: Ashton, Sharon Sent: Tuesday, September 04, 2012 8:33 AM To: Bennett, Scott; Jaffee, Marianne; Croft, Lucy Cc: Spruell, Jamie; Watters, Marian; Bond, Dmitriy; Mobley, Linda; Serwatka, Tom Subject: FW: OneJax webpage IPC, Members of the OneJax board met with President Delaney last week, pushing hard to get permission to have their web site OFF the CMS. As you know, our bylaws say decisions of the IPC can be appealed to the President, and they did just that, and got an exemption. Tom: Can you please let Jamie Spruell know when you want the OneJax pages in CMS removed? She will do so as soon as she gets word from you. From: Serwatka, Tom Sent: Tuesday, September 04, 2012 9:11 AM To: Ashton, Sharon; Bennett, Scott; Jaffee, Marianne; Croft, Lucy Cc: Spruell, Jamie; Watters, Marian; Bond, Dmitriy; Mobley, Linda Subject: RE: OneJax webpage I will take care of letting her know. From: Bond, Dmitriy Sent: Tuesday, September 04, 2012 10:53 AM To: Ashton, Sharon; Bennett, Scott; Jaffee, Marianne; Croft, Lucy Cc: Spruell, Jamie; Watters, Marian; Mobley, Linda; Serwatka, Tom Subject: RE: OneJax webpage Onejax.org URL also needs to be changed back to their original web destination, instead of CMS. Does this need to be done on a particular day in the future, or is this to be coordinated asap? From: Serwatka, Tom Sent: Tuesday, September 04, 2012 10:54 AM To: Bond, Dmitriy; Ashton, Sharon; Bennett, Scott; Jaffee, Marianne; Croft, Lucy Cc: Spruell, Jamie; Watters, Marian; Mobley, Linda Subject: RE: OneJax webpage Dmitriy, Let me check into that. Action Items: Tom to contact Jamie to let her know that OneJax content in CMS can be deleted Redirect needs to be set on OneJax’ s virtual server to point to old site (this needs to be done by OneJax not ITS)