• Chapter Number 15
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15.0
Learning Objectives
After this presentation, you should be able to complete the following
Learning Outcomes
15.1
Staff duties and specific training needs for each duty
15.2
Ways of training specific to staff and their duties
15.3
How to maintain food safety training records
15.4
How to ensure all staff are trained upon and after being hired
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15.0
KEY TERMS
Training need: Gap between what staff are required to know to do their jobs and what they actually know. There are several ways to identify food safety training needs, including observing job performance, testing food safety knowledge, and surveying staff to identify areas of weakness.

15.1
Staff duties and specific needs for each duty
• To ensure staff can handle food correctly, first identify each training need within your operation.
• A training need is a gap between what staff should know to do their jobs and what they actually know.
• Identifying food safety training needs will require some effort. You can achieve this in several ways:
• Observe performance on the job.
• Test food safety knowledge.
• Identify areas of weakness.

15.1
Staff duties and specific training needs for each duty
• All staff should be trained in
• the following critical areas:

15.1
Staff duties and specific training needs for each day
• Staff must also be trained on the skills needed for their specific job.
• This can be achieved by multiple methods as determined by the needs of your specific operation.

15.2
Ways of training specific to staff and their duties
• On-the-Job Training (OJT)
Learners perform tasks while the trainers tell them how they are doing.
• Classroom Training
An activity-based approach where people learn by doing rather than by just being told what to do.
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Information Search
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Guided Discussion
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Role-Play
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Demonstrations
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Jigsaw Design
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Training Videos and DVDs

15.2
Ways of training specific to staff and their duties

15.2
Ways of training specific to staff and their duties
• Technology-based training lets you deliver training when and where your staff needs it.
• Most appropriate in the following situations:
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Staff work in different locations and/or need the same training at different times.
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When it is too costly to bring staff to the same place
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Staff need retraining.
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Staff have different levels of knowledge about a topic.
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Staff have different learning skills.
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Staff need to learn at their own pace.
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You want to collect specific information, such as test scores, time spent on different topics, and/or problem areas.

15.3
How to maintain food safety training records
• Keep records of all food safety training at your operation.
• For legal reasons, be sure to document this training when a staff member completes it.

15.4
How to ensure all staff are trained upon and after being hired
• Once staff have been trained, they must be monitored to ensure that they are adequately following procedures.
• Staff need to be periodically retrained in food safety.
• You can do this by:
– scheduling short training sessions
– planning meetings to update them on new procedures
– holding motivational sessions that reinforce food safety practices.