Guide for Banner Security Officers in filling out Remedy Requests

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Guide for Banner Security Officers in Filling out Remedy
Request Tasks for ITS product Managers
Mary Ann Poitras
Provide the following information on the Task in the worklog for the request :
 username (i.e. --- mickeymouse)
 banner id number (i.e. --- 000123456)
 Instance where access is desired (i.e. eval/proc/mock ....)
 class to assign (i.e. -- slu_fa_level_abc)
 if requester is going to need to enter an entity then what kind of online matching
source (i.e. -- form_vendors)
1 - INB
2 - WebFOCUS
Renee Canavan
Procedure to Request WebFOCUS User Access
Note: WebFOCUS does not store or reset passwords. WebFOCUS authenticates users against
BANNER INB. A user MUST be a BANNER INB user prior to gaining WebFOCUS access.
Anytime the user changes his/her SLU Net password, they will need to login to BANNER INB to
sync it prior to accessing WebFOCUS. Sometimes the syncing process takes while.
Within the Task Level Work Log, please provide the following information:
1. Specific Domain Name(s)
2. Type of User
a. User
i. Typical type of user
ii. Runs reports created by others
b. Analytical User
i. Creates reports via the WebFOCUS Dashboard
ii. Requires special consideration & coordination with BI Team
c. Developer
i. Creates reports via Developer Studio
ii. Requires an additional license
iii. Requires special consideration & coordination with BI Team
d. ReportingObjectUser
i. Finance only
ii. Requires special consideration & coordination with BI Team
e. RC Batch Ids
3.
i. Generic Report Caster Id used to run scheduled jobs
ii. Must be created
iii. Requires special consideration & coordination with BI Team
User Name and ID - if not the same as the Requestor Information at the Task Level
3 - Xtender
Pat Shoff
Note: Xtender does not store or reset passwords. SLU requires users to synchronize their
passwords with BANNER INB (clik on XS icon in INB). A user MUST be a BANNER INB user
prior to gaining Xtender access. Anytime the user changes his/her INB password, they will need
to synchronize their password with BANNER INB.
Indicate the appropriate Group on the task in the worklog: - When adding a NEW user –
see additional information below.
Finance Groups
 Finance Lead (B-F-DOCS): Scan/Index Online, Batch Index, Modify Index,
Display, Print, Delete Documents, Delete Page, Add Page, Create Annotations,
Edit Annotations, Full Text Index, Full Text Query.
 Finance General (B-F-DOCS): Display, Print.
Student Groups
 B-S-Admin View (B-S-ADMIN): Enhance Pages, Display, Print, Add Page,
Create Annotations, Create Redactions. (SLU-RECRUITMENT +): Enhance
Pages, Display, Print, Add Page, Create Annotations.
 B-S-ADMIN Lead (B-S-ADMIN): Scan/Index Online, Enhance Pages, Batch
Scan, Batch Index, Modify Index, Display, Print, Delete Documents, Delete Page,
Add Page, Create Annotations, Edit Annotations, Create Redactions, Edit
Redactions. (SLU-RECRUITMENT +): Scan/Index Online, Enhance Pages,
Batch Scan, Batch Index, Modify Index, Display, Print, Delete Documents, Delete
Page, Add Page, Create Annotations, Edit Annotations.
 ADMISSIONS SCAN (SLU-RECRUITMENT +): Scan/Index Online, Batch
Scan, Batch Index, Modify Index, Display, Print, Delete Documents, Delete Page,
Add Page.
 ADMISSIONS VIEW (SLU-RECRUITMENT +): Display, Print.
 ADMISSIONS LEAD (SLU-RECRUITMENT +): Scan/Index Online, Enhance
Pages, Batch Scan, Batch Index, Modify Index, Display, Print, Delete Documents,
Delete Page, Add Page, Create Annotations, Edit Annotations, Create Redactions,
Edit Redactions, Global Annotations, Report View.
 ADMISSIONS TECHNICAL (SLU-RECRUITMENT +): Scan/Index Online,
Enhance Pages, Batch Scan, Batch Index, Modify Index, Display, Print, Delete
Documents, Delete Page, Add Page, Key Ref Maint, Key Ref Import,
Index/Image Import Report View.
Human Resource Groups
 B-H-ID PROVOST (B-H-ID): Display, Print.
Getting Started for NEW users:
Once NEW users (never accessed Xtender before for any application) are setup they will
need to install the IRCViewer.cab to enable them to view documents. Users with admin
rights to their workstation will be prompted to do this when they try to view a document
for the 1st time. For Non-admin users the current process for allowing users to do this is
as follows :
1. User is added to a package by the IT server team and remains in the package for 2
weeks. The package will allow admin access for the user to their workstation.
A) Security Office will need to add a task in Banner for this setup if the user is
not currently using remedy.
B) SO should add the task “ITS – Xtender Plug-ins” the information in the
worklog for the server team should indicate that they need to “Add user to
Package_Webxtender.slu”
2. User must login to Xtender within the 2 week window and view a document –
they will be prompted to do the install.
There are currently instructions for users on getting started with Xtender available at
http://www.slu.edu/x14731.xml (ITS A-Z under “D” for Document Imaging).
4 - Self Service
Rena Davenport
Provide the following information on the Task in the worklog for the request :
Format Needed: Employee Name – Banner User Id – Role(s) Needed
Alumni Roles
 -Advancement Data Tailor
 -Advancement Moves Manager
 -Development Officer
Finance Roles
 -eSeeBatch
 -eSeeDPV
 -eSeeRemit
 -eSeeUpload
 -eSeeIDO
 -UMG Budgeting Tools
Human Resource Roles :
 -EPAF Administrator
 -HR Manager (This is the Salary Planner role)
 -Master Salary Planner
 -eSeePCON
Maggie Waters
Request for access to Workflow roles or the Workflow development environment should
follow these steps:
5 - WorkFlow
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Employee requests access from their Functional Manager
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The Functional Manager passes an approved access request to the appropriate
Security Officer
The Security Officer reviews the request and approved
The Security Officer runs the Dashboard Report to query Workflow roles and
notes on the request ticket which roles should be assigned in Workflow
If the request is for development access the Security Officer should notify the
Functional Manager of the approval, so the Functional Manager can open a
separate ticket specifically for completing the Workflow Developer Self Guided
Training (ticket assigned to the Workflow Product Administrator)
The Workflow Product Administrator completes the Workflow User
configuration requested by the Security Officer
The Workflow Product Administrator completes the tasks assigned for the
training ticket
This will ensure that all access is approved by the Functional Manager and the Security
Officer before access to Banner data is made available via Workflow.
Maggie Waters
Request for access to Axiom processing roles should follow these steps:
6 - Axiom
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Employee requests access from their Functional Manager
The Functional Manager passes an approved access request to the appropriate
Security Officer (Student or Advancement)
The Security Officer reviews the request and approves
The Security Officer runs the Dashboard Report to query Axiom roles and notes
on the request ticket which roles should be assigned in Axiom
The Axiom Product Administrator completes the Axiom User configuration
requested by the Security Officer
The Axiom Product Administrator opens a task for the Axiom server System
Administrator to open remote access to Axiom.slu.edu
The Axiom Product Administrator opens a task for Desktop to configure the
remote desktop access to Axiom.slu.edu
The Workflow Product Administrator verifies the tasks are completed and notifies
the user, then closes the ticket.
This will ensure that all access is approved by the Functional Manager and the Security
Officer before access to Banner data is made available via Axiom.
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