Opportunity in the Designer Shoe Market Team #4: MIS 5403 DESIGN INQUIRY AND RESEARCH Tom Finnerty Sayanti Saha Alan Kibler Joann Kambaja Sean DeBoer Counterfeit Shoe Market • Primarily consists of shoes with low quality materials that are branded overseas with risk of seizure by U.S. Customs and local law enforcement • Opportunity to provide higher quality counterfeit shoes that are branded after being imported. This results in more profit per shoe, and no risk of seizure by U.S. Customs Research methodology Primary Research Primary research was largely made up of interviews (7 retail client & 3 retail vendors) and fieldwork from site visits (5 marketplaces). Key insights derived from the primary research were: 86% of retail clients mentioned price as the main driver for buying 71% mentioned fashion or status as a driver for purchasing Validation through secondary research The team validated the insights deducted from primary research through the use of online secondary research. Articles and academic journals validated information about the supply chain, and provided additional insights into the risks of being in the counterfeit shoe business. 87% of counterfeit goods are imported from China When asked, interviewees prefer price and comfort over quality 2 of 3 retail vendors provided insight into tiered quality levels of knock-offs 1 of 3 retail vendors identified direct order of inventory online from China as a competitive advantage 4 of 5 market places were near public transportation All prices were negotiable; average price point = $25 It is quite simple to order directly from China via online channels MSRP of seized footwear: FY13 = $54.9 million, FY14 = $49.5M U.S. Customs, Border Protection, local law enforcement agencies present the greatest risk to the business Continued Secondary Research Continued online research enabled the team to gather more insight into the counterfeit shoe market, and the magnitude of the risks associated with conducting business operations. Some of the major risks include: Seizure of material amounts of inventory Factories shut down by authorities At most, 10 years in jail for trafficking counterfeit goods/marks (brands) & a $2 million fine Minor crime for retailers Additionally we explored the various online sources to find information related to pricing at all levels of the supply chain. From this we were able to develop hypothetical financial statements and explore potential business opportunities to enter the counterfeit shoe market. Footwear market and forces $200B Global footwear market (genuine) $48B $152B United States Other Counterfeit Market Forces • Customers do not realize they are buying subpar materials that are often ill-fitting and can lead to injury • Putian, China houses a large counterfeit designer shoe industry that operates with impunity • Local counterfeit vendors can be bypassed by the factories in China selling directly to customers via online websites Authentic shoe market is highly competitive and fragmented, with few major players and an endless array of smaller players Profiles of buyers and sellers The Bargain Hunter (The Buyer) The Closer (The Vendor) The Connector (The Wholesaler) The Innovator (The Brander) “There’s no such thing as fake. Anything I can use is “real” Stacy 33 Philadelphia, PA, USA Divorced 1 Bachelor’s Degree $60,000 Buying a home Getting daughter into a good school “When I put out these shoes, girls snatch them up!” “Anything you want, I got. We’ll give you a good price too!” “If there currently isn’t a way, make your own” Rob 35 Philadelphia, PA, USA Single 3 High School Diploma $35,000 - $60,000 Having a legitimate business James 56 Hong Kong, China Married 2 Unknown $70,000 Creating a legacy for the family Janelle 28 Toms River, NJ Single 0 Bachelor’s Degree ??? Making a name for herself Needs Financial stability Financial stability Financial stability Financial stability Desires Current styles at a low price To be seen as a fashion icon Multiple bills Overlooked for a promotion Conflict of interest w/ exhusband regarding daughter To make more money and expand business Retire without stress Employees leaving company due to many wholesalers in business Getting older and son does not want business Validation from industry Frustrations Money, money, money Seen as successful provider by children Not receiving timely shipments Behind on monthly child support payments Does not see children often Name Age Location Marital Status Children Education Income Goals Lack of connections Lack of experience in industry Market systems and operation Intellectual property (designs, molds, and shoe blueprints) “obtained” by counterfeit manufacturers US import locations Counterfeit shoe manufacturers Genuine shoe manufacturers Seized branded counterfeit shoes Customers bypass steps late in distribution chain by ordering directly online Direct Online Orders Distributors supply counterfeit shoes to vendors Branded counterfeits stored in warehouse Laborers attach brand logo to unbranded shoes Branded designer counterfeit shoes Unbranded shoes based on genuine designs Wholesalers purchase inventory Customers purchase shoes from vendors and small shops Vendors display shoes for sale Green arrows denotes the business opportunity Financial data Price Buildup vs Competition Profit Margin Research was performed to build the most accurate representation of our $100 replica designer shoe: Competition Manufacture & Ship Importing Costs Freight Insurance Taxes (10%) Arrival Cost Building & Laborer Fabric for Brand Mark Shipping "Tax" Risk 25% markup Profit 2% Seizure capture/cost Dist. Markup Whole Sale Price Retail Markup Sale Price Our Shoes Branded $/shoe % of Rev Unbranded $/shoe % of Rev 25 0.7 0.4 2.5 29 50% 1% 1% 5% 57% 50 0.7 0.4 5.0 56 40% 1% 0% 4% 45% 0.4 1% 1.0 1% 0.0 0.8 0.5 7.2 4.3 0% 2% 1% 14% 9% 0.3 0.8 0.5 14.0 24.9 0% 1% 2% 11% 20% 0.9 13.9 42.6 7.4 50.0 2% 28% 85% 15% 2.0 43.4 99.5 25.5 125 2% 35% 80% 20% The buildup in pricing on a per shoe basis yields $40.9 in profit versus the already branded Middle Man Markup of $10.6. This increase in profit margins clearly makes up for the greater investment in higher quality shoes 24.9 2.0 40.9 33% Price Structure 100% 100% 15% 20% 28% Capture 2% seizures percentage through sending unbranded through customs 35% 57% 45% 10.6 Branded 14.0 Risk 21% Profit 2% Unbranded PreSeizure MM Branded Markup Markup Retail Unbranded Distributor Arrival Even with our higher price, retailers are incentivized to sell our post-customs branded shoes as the margins gained are 5% higher than the already branded imports Financial data (continued)- Shipping & Insurance costs Shipping Costs Containers Specifications 20' Dry Cargo Container SPECIFICATIONS 8'6" STANDARD Asia to California (ship) California to New York (truck) Inside Cubic Capacity 32.8cu.m (1,158 cu.ft) Cargo Capacity 21,640 kg (47,716 Ibs.) Tare weight 2,360 kg (5,204 Ibs.) OUTSIDE: INSIDE: Length 6.05m (19.88 ft) 5.90m (19.35 ft) Width 2.44m (8.00 ft) 2.35m (7.71 ft) Height 2.59m (8.50 ft) 2.38m (7.80 ft) 2.28m (7.48 ft) Width 2.33m (7.64 ft) Total Costs Total Days $864 $2,000 $1,289 $4,153 40 $0 $4715.60 $0 $4715.60 5 Insurance Rates Cost per item Basic Coverage Insurance Rates - For Example: a policy for basic coverage for a domestic shipment of Computers worth $5000 shipping by Land, would cost $62.50 ($5000 divided by 100 = 50 x $1.25 rate = $62.50), see column highlighted yellow in the domestic rates table below. Rates are per $100 value of insurance coverage For Total Loss Coverage Deduct $0.25 cents from the Basic coverage rates below. Boxes boxes of shoes per container Import Costs for INTERNATIONAL Shipments (Outside US & Canada) Height Pallets per container Transit Costs Domestic transit costs are calculated from LA California to New York New York an estimated distance of 2807 miles. The American Transportation Research Institute estimated an average cost per mile for freight trucking of $1.68 in 2013. See their report for more information. According to Section 395 of the Federal Motor Carrier Administration safety regulations, a driver may drive up to 11 hours during any 24-hour period. Estimating an operating speed of 40 miles per hour, an estimate of 5 days transit time is derived. DOOR SIZE: Boxes of shoes = Export Costs For ALL Risk Coverage Add $0.80 cents to the Basic coverage rates below. 360 17 6120 per pallet pallets per 20 ft container per 20 ft container COMMODITY CATEGORY OCEAN AIR General Merchandise 0.87 0.81 New or Used Machinery 0.87 0.81 Household Goods 2.59 2.49 Fragile Goods 4.55 3.22 Computers/Electronics 1.92 1.67 Fine Arts 2.59 2.49 Rate per item # of shoes Cost per pair Cost of Shoes Insurance rate Divide by 100 Insurance per shoe 6,120 $50 6,120 $25 $306,000 87% 100 2,662.2 0.435 $153,000 81% 100 1,239.3 0.2025 Conclusion and recommendations Provide higher quality counterfeit shoes Better materials, better shoes More profit per shoe Differentiate from majority of vendors both online and local vendors offering low quality shoes Affix brand logo after import no risk of seizure by U.S. Customs Establish a U.S. warehouse, tap into supply of highquality knockoffs and hire laborers to begin affixing brand Sources Brown, Paul. 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