Nebraska Use of Information Technology Nebraska Use of Information Technology Empower rural communities to take advantage of new technology and opportunities conNEcting Goals and Objectives Cutting edge technology education to rural communities Maintain/sustain current programming Community planning conNEcting Nebraska Technology conNEcting Nebraska Technology conNEcting Nebraska Technology Community Planning Build community capacity by establishing forums Learn the benefits of enhanced telecommunications infrastructure Use telecommunications to move communities forward Business Survey Partnered with the Nebraska Information Technology Commission, the AIM Institute and UNL CARI Mail survey sent to 900 businesses in rural Nebraska Response rate = 45% (382 returns) About the Businesses 22% were in retail trade, 18% in professional and related services 96% of respondents owned, operated or managed the business Average length of time was 15 years 54% had owned or operated the business for at least 10 years 72% of businesses were located in a retail office space or manufacturing site About the Businesses 45% of the businesses were located in towns with populations of 20,000 or more The businesses employed, on average, 13 people including the owner operator 80% employed 10 or fewer employees 35% had gross annual sales in 1999 of $500,000 or more. 29% had gross sales less than $100,000 Current and Future Computer Use 50% 45% 44% 40% 35% 30% 31% 29% 26% 25% Present Usage 28% 22% 21% Future Usage - Somewhat Important 20% 15% 13% 9% 10% 11% 7% 3% 5% 0% Database management Process and management Develop presentations Online banking Future Usage - Very Important Those Considering the Use of Information Technology to Expand and/or Restructure Business 65 80 70 60 50 40 18 30 20 10 0 Percent saying "yes" Non-users Proficient users Current and Future Internet Use 45% 38% 40% 35% 40% 34% 28% 30% 26% 25% 25% 20% 19% 17% 15% 14% 15% 9% 10% 5% 3% 3% 1% 7% 2% 4% 2% 0% Link to vendors & suppliers Present Usage Post catalogs/ prices/ services on web Complete sales/purchase with online payments Use Internet for inventory control & mgt Future Usage - Somewhat Important Use Internet for customer info & support Use Internet to take/provide educational services Future Usage - Very Important Availability of Specialized Skills 41% Making electronic payments Developing Security Services for online transactions 9% 1% 11% 44% 2% Programming Web-based applications 1% Developing a basic Web site 48% 12% 1% Developing graphics for the Internet 40% 47% 17% 34% 50% 16% 33% 3% 19% 3% 18% 51% 27% 46% Conceptualizing Web site attributes 0% I have skill 35% 44% Graphic animation Not Available 15% 33% 10% 20% Someone in Business 30% 40% 50% 60% Someone in Community Technology Infrastructure Resources Available 14% Infrastructure support personnel 28% 10% 49% 23% Hardware/software suppliers 35% 11% 31% 15% 12% Educational opportunities about IT 34% 39% 23% Electronic banking availability Internet access providers 29% 6% 42% 31% 32% 30% 7% 15% Web development professionals Bandwidth/Internet access speed 42% 10% 12% 26% 52% 12% Technology infrastructure 0% Don't Know 31% 12% 25% 7% 10% Not at all Adequate 56% 20% 30% Somewhat Adequate 40% 50% Very Adequate 60% Perceptions of the Importance of Computer/Internet Applications by Industry 18% Promote business 15% 24% 28% 42% 26% 42% 33% 36% Information & Research 31% E-mail 40% 37% 47% 43% 58% 46% 40% 35% 45% 47% Internet Access 64% 63%67% Record Keeping 77% 84% 44% 52% 50% 36% 58% General Communications 0% 10% Agriculture, Forestry, & Fisheries Retail & Wholesale Trade Other 20% 30% 40% 50% 60% 70% 80% 90% 100% Constuction, Manufacturing, Transportation Services Specialized Skills Access By Community Size 29% 36% Making electronic payments Developing Security services for online transactions Graphic animation 44% 59% 33% 37% 26% Developing graphics for the Internet 52% 28% 51% 29% 21% Programming Web-based applications 24% Developing a basic Web site 18% 49% 40% 27% 27% Conceptualizing Web site attributes 0% Less than 5,000 45% 34% 10% 20% 5,000 - 19,999 30% 40% 20,000 or more 46% 50% 60% 70% Adequate Technology Resources By Community Size Percent saying “very adequate” 20% Infrastructure support personnel 9% 7% 30% Hardware/software suppliers 15% Educational opportunities about IT 7% 20% 21% 14% 28% Electronic banking availability 23% 15% Internet access providers Web development professionals 20% 19% 17% 9% Bandwidth/Internet access speed 7% Technology infrastructure 9% 0% 5% Less than 5,000 10% 37% 34% 12% 12% 14% 13% 15% 20% 5,000 - 19,999 25% 30% 35% 20,000 or more 40% Technology Use By Firm Size 79% Computer 82% 52% 54% 98% 76% Internet Access 63% 37% 31% 47% Web site for business 11% 29% 41% Will use IT to expand or restructure 0% Less than $100,000 35% 20% 40% $100,000 - $500,000 38% 56% 60% $500,000 or more 80% All firms 100% Use of IT Applications By Firm Size General Communications 15% 17% 78% Record Keeping Internet Access E-mail Information & Research Promote business 0% 39% 14% 10% 25% 26% 55% 29% 10% 15% 17% 7% 14% 3%8% 1% 10% 20% 30% 40% 50% 60% 70% 80% 90% Less than $100,000 $100,000 - $500,000 Over $500,000 Perceived Future Importance of IT Applications by Firm Size 68% General Communications 28% 87% Record Keeping 56% 22% Information & Research Promote business 0% Less than $100,000 69% 37% Internet Access E-mail 39% 22% 34% 56% 34% 48% 24% 36% 35% 22% 12% 20% 40% $100,000 - $500,000 60% 80% Over $500,000 100% Nebraska Use of Information Technology For a complete copy of the Survey Results contact the University of NE Center for Rural Innovation at 1-800-328-2851 or go to http://cari.unl.edu/ (Survey Research) or Connie Hancock, chancock1@unl.edu University of NE Extension Educator 308-254-4455.