CARE Network
Supporting the UR community
one “piece” at a time.
Office of the Dean of Students
Office of the
Dean of Students
Wilson
Commons
Student
Activities
Rochester
Center for
Community
Leadership
Center for
Student Conflict
Management
M. K. Ghandi
Institute
Parent and
Family
Relations
Intercultural Center
Fraternity and
Sorority Affairs
Purpose
 To identify students in distress before they reach
the point of “crisis”.
 To better understand the challenges a student may
be facing in more than one aspect of his/her life.
 To triage this student to the appropriate resource
and make sure the student is connected to
someone who can help.
 To increase communication between offices and
better understand the student’s needs.
Number of CARE Reports Submitted
by Academic Year
144%
increase
CARE Reports by UR Affiliation
Ideal CARE Workflow
 Student of concern identified.
 Someone (UR faculty, staff, students, parent) submits a CARE
report.
 Erin or Heidi review the report
 Determine level of severity (birds eye view).
 Reaches out to individuals who may know more about this
particular student.
 Keeps a running record of the student of concern.
 Individuals report information back to Erin or Heidi so they
can continue to assess the student’s level of severity and enact
support as necessary.
 Attempts to reach the student continues or case closes.
Premajor advisers
 Students care about their academics and course registration
so they typically want to stay in touch with you.
 Usually students have a relationship with their premajor
adviser.
 You may be one of the first to know when a student is
struggling academically, socially, financially, etc.
 The student may talk to you about something that seems
suitable for CARE (both personally or for a friend).
 You may be asked to reach out to the student to check in.
 Students may already know about the CARE system, but may
not know what other resources are available to them.
CARE resources
 www.rochester.edu/CARE
 Where you submit a report.
 Review the CARE report process.
 Areas faculty/instructors should consider when
identifying a student of concern.
 CARE-related resources:
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1:1 consultations
Case conferences
Department presentations
Text for syllabus/email correspondence
“Working with distressed students” document
Know the Signs brochure
CARE resources cont.
• Search for concerns, select a
category associated with your
concern, or view an alphabetical
list of concerns.
• Determine which office best
handles your concern and see
other offices that can be of
assistance.
• GPS coordinates help you get to
the appropriate office on campus
via Google maps.
• Available on at
www.rochester.edu/care and as
part of UR Mobile.
Questions?
Erin M. Halligan
Associate Director, Student
Support Services
585-273-2568
erin.halligan@rochester.edu
Heidi Saller
CARE Network Coordinator
585-276-6894
hsaller@admin.rochester.edu