School of Education: Tutoring Statement The following statement demonstrates how each of the specific outcomes of the University’s principles of tutoring is delivered in the School of Education. Where programmes offer additional arrangements to those mentioned below, these are outlined under their own heading. Outcome Achieved through 1. The student should feel acknowledged, recognised and accepted within their school/department as an individual with distinct academic needs and preferences. A detailed induction programme incorporating course-specific teaching and learning support sessions. A named Course Leader for each degree where academic guidance and support can be obtained. Module registration days where advice can be sought on individual module content. A Personal Tutor is allocated to each student in Week One with an explanation given of how the tutorial system operates. Their role is to constitute a link between the student and the School, acting as first point of contact and acting as an advocate on the student’s behalf if either administrative or academic problems arise. Presessional This programme provides courses in English for Academic Purposes (EAP) for international students who need to improve their academic English language competence before beginning a degree. At the onset of each stage a Personal Tutor is allocated. Insessional This programme provides courses in English for Academic Purposes (EAP) for international students who feel that they need to develop their academic literacy, either with language skills or through a better understanding of accepted academic conventions in British higher education. These courses are voluntary and as such have no tutorial component attached to them. UG Foundation Certificates A Personal Tutor is assigned who, through discussion, will help them reflect on academic strengths and weaknesses in both language and study skills and to develop strategies for improvement. It is a foundation year objective to encourage students to take responsibility for their own learning and to familiarise them with the personal tutor system. Action points are formally agreed at three points in the year and followed up in each meeting. BA Courses All applicants are interviewed, providing contact with Course Leaders prior to joining the programme. School of Education Tutoring Statement December 2012 Page 1 Where possible there is continuity of Personal Tutor groups through a student’s programme of study. Students can seek advice and guidance from their Personal Tutor about their individual module choices each year. PGT Students have regular, individual communication with the Course Leader, Module Convenors and Personal Tutors via Skype, email and the Discussion forum, and the roles and responsibilities of these different tutors in relation to the individual are made clear to students. Prompt Email response to questions/queries. Tutoring for students on online MA courses is achieved via regular communication through Skype, e-mail, and Moodle Discussion Board. ITE All students on the secondary ITE courses are assigned a Personal Tutor at the start of the course. Courses include a structured professional development tutorial programme. In addition all students are entitled to four tutor visits during school-based elements of the programme. On the Primary PGCE (National SCITT) programme personal tutors work with both groups and individuals both at the two Nottingham Study Schools and through the year via email, Skype (where appropriate) and visits to regions. PGR Doctoral students normally have two personal supervisors, who work closely with the individual student throughout their period of registration. They are also offered a wide range of opportunities to have their needs met through taught modules, seminars, internships, and Graduate School courses. There is also a Postgraduate Student Advisor, who they can consult if they have additional needs. From the first interview as part of the EdD (Professional Doctorate) recruitment process, students’ individual needs are considered. This includes discussion of how the course will meet their personal and professional goals, how they can manage the practical challenges of the programme, and how they might develop their ideas about their particular research interests. 2. The student should feel part of the school/department community, experiencing frequent contact with academic staff on an individual or small group basis and building relations with particular members of staff over an extended period.* Formal meetings with Personal Tutor with additional sessions available if necessary. Learning Community Forum arranged termly so that issues can be raised which affect teaching and learning. One-to-one supervision in final year for projects, dissertation or thesis. Presessional Students are allocated a maximum of 7 x 30-minute tutorials with their Language Advisor during their 10-week Presessional course, and students on shorter courses have a weekly 20-minute tutorial. They are also free to meet with their Course Leader and course tutors about academic matters beyond the remit of the Language Advisor. Students are encouraged to build strong links with other students on the course through our student-centred and task based approach to EAP. They are encouraged to work collaboratively and engage with other students in CELE and the School in a wide range of course-based and social activities. One of the key themes of the curriculum is ‘communities of practice’ and how students are assisted into becoming members of their future academic communities. Adhering to a maximum of 16 students in a class ensures that all students are recognised and treated as individuals. School of Education Tutoring Statement December 2012 Page 2 UG Formal meetings with a Personal Tutor occur at the start of each academic year and at regular intervals thereafter, with a standard pattern of three per year for full-time and two per year for part-time students, with additional meetings as necessary. All students are part of a distinct cohort through their programme, allowing them to build strong links with their student community. Small group teaching in all modules ensures that all students are recognised as individuals. Representatives are selected by the students to attend the Learning Community Forum, three times per year; the selection of one rep for each level of each degree ensures that students feel part of their subject area at every stage. PGT Students make arrangements to see their Personal Tutor when advice is needed. They may also sign up for tutorial time with module tutors. Social opportunities for all PGT students and other informal socials. Regular invitations to attend relevant seminars. For online MA courses, video-conferencing facilities can be used for group tutorials where these are available in students’ home countries. Students at a distance are also encouraged by tutors to make use of central online study skills resources such as the Studying Effectively website at http://www.nottingham.ac.uk/studyingeffectively. ITE Formal meetings (or for the National SCITT students a mix of face to face and electronic communication) with a Personal Tutor occur at regular intervals throughout the course both in the School of Education and on school-based phases of the course. The taught elements of courses comprise whole course lectures and smaller group sessions lead by a dedicated tutor or course team. The National SCITT on-line materials are supported by tutors who will respond to particular enquiries on both the study tasks and the assignments. PGR All PGR students have regular meetings with their personal supervisors, as well as a variety of opportunities to engage with other PGR students both in the School of Education and across the University. There is regular monitoring of their progress and individual needs. The relationship with personal supervisors is normally extended and intensive and wherever possible extends throughout the period of registration. The EdD (Professional Doctorate) is designed on a cohort model. The group are taught together and also have small group and individual tutorials as part of the study weekends. The cohort is also supported through an e-portfolio community space. The whole cohort works with a small team of tutors who get to know all of the students and can therefore offer a broader range of support. 3. The personal development of the student should be promoted; leading to improved communication skills and greater Communication skills developed through use of innovative assessment types, eg individual and group presentations. Practical application of skills taught, ie Fine Art studio work, Counselling sessions, field trips. Final year dissertation/project/thesis involves application of skills acquired. School of Education Tutoring Statement December 2012 Page 3 confidence in presentation and dealing with the unfamiliar. Presessional A key part of the course is the development of students’ communicative competence, including pragmatic competence, through a range of group and individual activities that replicate academic life. Students participate in seminars, workshops, presentations, vivas and group projects to enhance their oral communicative competence, and portfolio work, extended research projects and shorter writing tasks to enhance their written communicative competence. UG Foundation Certificates A core purpose is to introduce students to the norms and expectations of academic study and life in the UK. BA Courses Each degree provides students with opportunities to develop their communication skills through group discussion, eg group crits (Fine Art), group presentations, small group projects. Practical application of skills taught include studio work (Fine Art), creative writing portfolios (C&PW*), counselling sessions (HCP**), research field work (Humanities). Final year projects include Degree Show (Fine Art) and extensive folders of writing (C&PW), in addition to dissertations in Humanities and HCP. (* Creative & Professional Writing; ** Humanistic Counselling Practice) PGT Communication skills encouraged through frequent group discussion, participatory teaching methods and one assessment via a presentation. Students often influence assignment/dissertation topics on the basis of their own interests/priorities. For online students, the development of communications skills is achieved through contributions to online discussion boards and writing of papers. ITE Secondary ITE courses are professional courses which lead to a teaching qualification and an academic qualification. Different elements of the course give students opportunities to present to peers and academic staff as well as teaching lessons in schools. The National SCITT Primary programme includes two formal presentations which are carried out to school staff and for which the feedback is sent to the university tutor as well as opportunities to work in groups at the Easter Study School. PGR The EdD (Professional Doctorate) is centrally concerned with the professional development of the students and there is a strong focus on developing research skills that can complement their educational practice expertise. 4. Students should receive prompt, helpful and detailed feedback on their assessments, in a manner that enhances learning and improves future Detailed feedback given within 21 days providing individual notations on how assessment learning outcomes met. Opportunity to provide feedback on modules and teaching at the end of modules. Advice provided in Student Handbooks and Course Handbooks on assessment submission dates. Presessional Students are given weekly assignments and are given detailed School of Education Tutoring Statement December 2012 Page 4 assessment performance. feedback/feed-forward on their work by their tutors. The Language Advisor also works with the student on their personal study plan and portfolio work to encourage students to take greater control over their own learning, to set their own learning goals, to commit to action, and to develop the skills of reflexivity and self-evaluation. Part of the final assessment includes a reflexive task (either written or spoken) in which students are encouraged to reflect on significant episodes, events, processes, decisions, learning, dialogues, people, contexts and communities that have both shaped their thoughts and actions and will inform how they plan, prepare and study in the future. After final assessment, students have a final meeting with their Language Advisor to discuss their progress and future plans in more detail. UG Detailed written feedback is given to students within 21 days of submission of assignments. This will indicate the reason for the mark, strengths of the work and areas for future attention. Assessment takes place at the end of each module; where the module is larger than 30 credits a formative assessment is provided to ensure students receive the necessary support and guidance in a timely way. Assessment dates are provided in each subject handbook via Moodle. PGT Detailed developmental feedback is given within 21 days including notations on work and occasional audio screencasts of that work. Students are also given very detailed ‘feed forward’ comments in their earlier assignments which are aimed at helping them improve their work on future assignments. For online students, detailed written feedback is offered on both planning and submitted assignments. Detailed formative comment is given for first draft of the first assignment. Submitted assignments receive both written and oral feedback (the latter via Skype) as this seems to be the most helpful way forward with online students. ITE Detailed, formative feedback is given to students within 21 days of submission of written assignments. Tutor and peer feedback is provided informally assessed presentations. Students also receive detailed, written formative and summative feedback on practical teaching. PGR All PGR students are encouraged to develop their personal skills as well as their research skills. This is promoted by personal supervisors, Graduate School courses, research training modules and other opportunities such as our PGR Research Internship scheme. We are currently piloting a needs analysis portfolio, which we hope will support a coherent view of all of these separate elements of provision. EdD (Professional Doctorate) students submit draft copies of assignments for formative feedback and then full and detailed comments on final submissions. Individual tutorials focused on assignments take place throughout modules. Regular tutorials in the research phase also support students. 5. Students struggling with aspects of individual Guidance given in handbooks on whom to contact with particular issues, ie Course Leader, Module Tutor, Personal Tutor, Administrative staff Notice boards show locations of University Academic Support staff with drop-in session timings. School of Education Tutoring Statement December 2012 Page 5 modules, or more generally with their programme of studies, should have clearly signposted and ready access to a reasonable level of academic advice and support designed to remedy their difficulties. Presessional Students are given information about whom to contact in the Student Handbook. There are also regular notices posted on the notice board. Students are allocated a Language Advisor who will provide regular academic advice and support, and encourage them to become more independent, reflexive and critical language users. Students also have access to VSAC. Insessional For students that feel the need for one-to-one support, CELE provides a consultation system. Consultations are 30 minutes each and are available free to all Overseas and EU students in the University whose first language is not English; they are reserved using an online booking system. As these are popular, consultations are limited to five sessions per semester per student. These sessions should be used to talk about writing for assignments, reports etc. This is not a proofreading service nor should students expect to have their work done for them. Students are limited to providing 1000 words per session which must be sent to the tutor 48 hours before the consultation begins. Tutors do their best to develop students and enable them to fulfil their academic potential. UG Foundation Certificates The Personal Tutor, working with the Course Leader, will meet with the student to resolve any personal or family problems that are impacting on academic performance. BA Courses Students are encouraged to seek advice from their module tutor on issues pertaining to a particular module. More general concerns about their course of study may be raised with either Personal Tutors or Course Leaders, through email and face-toface tutorials. PGT Course Leader/Module Convenor is able to meet informally to discuss any issues. Personal Tutor is also available to discuss underlying issues. For online students, detailed links in Moodle, foregrounded through Induction, of full range of academic support services. ITE The allocation of a personal tutor and the Professional Development Tutorial programme ensures individual discussions take place at regular intervals; Guidance on additional support is given in handbooks and by tutors. PGR For PGR students this is provided through personal supervisors, module tutors, Graduate School course tutors, and our annual review procedures, which allow a check to be made on the progress of all students. Students on the EdD (Professional Doctorate) are encouraged to raise issues in and between study weekends with teaching staff and are advised that the PGR Student Advisor can also provide personal and academic support. 6. Students should Study Skills Handbooks are provided. School of Education Tutoring Statement December 2012 Page 6 receive the level of support in developing their study skills necessary to perform satisfactorily on their programme of studies. Personal tutors provide necessary guidance. Module/Course Handbooks are provided (hard copy/PDF) detailing specific year requirements. Presessional Students are given information about whom to contact in the Student Handbook. There are also regular notices posted on the notice board. Students are allocated a Language Advisor who will provide regular academic advice and support, and encourage them to become more independent, reflexive and critical language users. Students also have access to VSAC. UG Study Skills Handbooks are provided for all students on the intranet and in hard copy where requested. Module information is available through the module catalogue and library resources. Study skills, both generic and subject specific, are developed and supported through core modules at level 1, and are reinforced at all levels through the inclusion of learning outcomes in all modules. PGT Students are given a calendar of work so that they are aware of upcoming deadlines and plan their work accordingly – with relevant support from module convenors. They are encouraged to access library training. Study Skills Handbooks are provided. Study skills support is provided online, but also face to face in summer school classes. All students, including those online, have access to the M-level Toolkit that gives them advice and support around a range of issues, including study skills and avoiding plagiarism. ITE Course Handbooks are provided detailing specific year requirements. The development of study skills is supported by personal tutors, course tutors, and through Graduate School modules. PGR The development of study skills is supported by personal tutors, course tutors and through Graduate School modules. The EdD (Professional Doctorate) programme includes taught sessions on using Endnote, Mahara, accessing and reading literatures as well as academic writing. The use of screencasts supports the development of technology-related skills for these part-time students working at distance. 7. Students with personal circumstances adversely affecting their studies should feel able to make these known to the school/department without difficulty and to be directed to the appropriate support Contact details for Personal Tutor, Course Leader, members of the Course Team and Administrative staff are provided from Week One; Notice boards show staff contacts. Student intranet show staff contacts. Locations and contact details for Student Services Centre and Counselling Service given and placed on notice boards. Extenuating circumstances procedure noted in Student Handbooks. Presessional A Language Advisor is allocated at the beginning of each stage. Students have a maximum of 7 x 30-minute sessions over a 10-week programme and students on shorter courses have a weekly 20-minute session to meet with their Language Advisor to discuss academic School of Education Tutoring Statement December 2012 Page 7 service. matters and anything that might be adversely affecting their studies. They will also be directed to an appropriate support service if necessary. Insessional The consultation system is not for pastoral care. Tutors will deal sympathetically in such cases but will encourage students to contact their personal tutor in their academic department or a more appropriate support provider, eg Counselling. UG Foundation Certificates The Personal Tutor, working with the Course Leader, will meet with the student to resolve any personal or family problems that are impacting on academic performance. BA Courses A Personal Tutor is allocated at the beginning of each academic year and all students are encouraged to meet with their tutor. Where they work regularly with one module tutor, students may choose to discuss problems with her/him in the first instance. Module tutors may then encourage the student to contact either the Personal Tutor or Course Leader for further assistance. Where appropriate, students are offered the opportunity to apply for extenuating circumstances through the formal process. Course Handbooks provide contact details for academic, administrative and support staff, in addition to the web addresses for further information. PGT Students are assigned a personal tutor and are given guidance as to where to seek help within the wider University for problems that the personal tutor cannot or should not deal with Support and guidance are offered when personal circumstances have an adverse effect on students’ studies. For online students, the module tutor or course leader is most likely to perform this role. ITE Course Handbooks outline procedures for communicating absences and personal issues. The intensive nature of the tutor support in place, together with mentor support during school placement, ensure students feel able to share issues with schools, tutors or course leaders. PGR Support for PGR students with adverse personal circumstances is offered by personal supervisors, staff in the School Research Office, as well as the PGR Student Advisor and PGR Director. Students on the EdD (Professional Doctorate) are encouraged to raise issues in and between study weekends. They are also advised that the PGR Student Advisor can provide personal support, as can the Research Office. 8. Students should receive the necessary careers information, advice and Information on the Centre for Career Development’s (CCD) workshops and website are noted in Student Handbooks. CV workshops held in CCD. Individual guidance from Personal Tutor, Course Leader as appropriate. Seminar and lecture series held within School by leading individuals in various academic fields. School of Education Tutoring Statement December 2012 Page 8 guidance to equip them to make informed choices about their future, to understand the options open to them, and to take advantage of available opportunities. Presessional The main focus of the Presessional is on helping students prepare for their future academic study. Whilst transferable skills form part of the learning outcomes, careers information, advice and guidance do not form part of the syllabus. UG Foundation Certificates Students are each assigned a UCAS tutor. These tutors work under a UCAS co-ordinator to guide their tutees through the UCAS application process – research and choosing a course (five choices), completing the application form and writing the personal statement via a drafting and redrafting process. The UCAS tutor will also supply a reference and advise once replies come in. BA Courses Each programme includes modules / sessions on relevant professional practice and development. Visiting professionals provide tutorials and seminar lectures in relevant subjects. Individual guidance from Personal Tutor, Course Leader, on careers and further study. All students are advised to contact the CCD. PGT During the course, students will usually come into contact with the wider professional community and have opportunities to meet a range of experts within the field Tutors will also provide guidance about careers in the field and show students the range of opportunities available to them. In online courses, individual guidance is offered by the module tutor whenever appropriate. ITE Specific sessions on transition from the initial teacher education year to the induction year are held in the final week of the course. A personal tutorial is also scheduled in the final week of the course. For National SCITT students this is with the mentor in school. All students withdrawing from the course during the year meet with (or speak to) the Course Leader to discuss reasons for leaving. All students are advised to contact the careers service. PGR Careers advice is provided by personal supervisors. In addition, occasional events are held in support if students considering their future employment options. The PGR Internship Scheme is also designed to support career planning. As a professional doctorate, the EdD (Professional Doctorate) is concerned more with the professional development of the students in their current careers than with providing careers guidance. Information on appropriate opportunities, including internal short-term internship opportunities, are provided. 9. Students should be made aware of the importance of developing and articulating their Course staff provide guidance and information relevant to programme studied. Opportunities for individual research or development in specific careers provided by Course Teams. Personal tutors provide guidance. Opportunities with the NAA are stated in Student Handbooks and School of Education Tutoring Statement December 2012 Page 9 employability skills, including possible participation in the Nottingham Advantage Award (NAA). mentioned in Week One activities, where appropriate. Presessional This is not the main focus or purpose of the Presessional. UG Where opportunities occur for work experience, these are disseminated to the relevant subject group. Students are encouraged to consider participation in the NAA. Each subject area provides modules during the programme that support students growing awareness of the employability. PGT MA students are not eligible for the NAA 10. Students should receive appropriate advice and support when considering changing their programme of study or contemplating leaving the University. Course Leader, Module Tutor, Personal Tutor, members of the Course Team, Administrative staff can all provide suitable advice and support. Mechanisms for contacting Student Services Centre are noted in the Student Handbook and on the website. Presessional Students are directed towards the Presessional Admissions Tutor, Administrative staff or the International Office for advice as appropriate. UG Foundation Certificates The Personal Tutor, working with the Course Leader, can provide suitable advice and support. BA Courses Personal Tutor / Course Leader will have a tutorial with all students who consider leaving their programme of study. This may lead to the identification of problems that can be resolved and enable the student to continue with their studies. Students who are considering a change to their programme of study will be given advice by the Personal Tutor / Course Leader. ITE All students withdrawing from the course during the year meet with or speak to the Course Leader to discuss reasons for leaving. All students are advised to contact the careers service. PGR PGR students are supported in the development of employability skills through all of the approaches listed under section 9 above. 11. Students should be prepared for periods of study away from their home campus and appropriately supported during those periods. Advice can be given by Course Leader, Personal Tutor, Administrative staff as appropriate. International Office will provide details if overseas study/work experience is required. Presessional This programme aims to introduce students to the norms and expectations of study and life in the UK. UG Foundation Certificates These programmes aim to introduce students to the norms and expectations of study and life in the UK. School of Education Tutoring Statement December 2012 Page 10 BA Courses Full time students may be eligible to apply for study abroad and will be given advice by their Course Leader or Personal Tutor. 12. The procedures for submitting extenuating circumstances regarding assessments should be straightforward and well publicised. Noted in student handbooks and on student intranet. Advice from Course Leader, Personal Tutor, Course Team and Administrative staff available. Advice from Student Support noted in Student Handbooks, on student intranet and on website. Presessional Students are given information about this in the Student Handbook and all tutors can provide personal and academic support. UG Foundation Certificates The Personal Tutor provides advice. BA Courses Information about the process for requesting extenuating circumstances is given in Course Handbooks and on the intranet; attention is drawn to this at induction. Module tutors, Personal Tutors, Course Leaders and Admin staff will advise students of the correct procedure. PGR PGR students regularly spend time away from the Nottingham campus and steps are taken to maintain support for them during such periods. Where appropriate, risk assessments are undertaken prior to students undertaking fieldwork in unfamiliar or challenging locations. 13. Students with disabilities should be clear as to the support they will receive and where it is available, and the support should be in line with University policies. Student handbook provides information about support mechanisms within the School and with the Disability Support section of Student Services. Students are encouraged to disclose a disability in order to be able to receive the necessary support and to enable reasonable adjustments to be implemented. All students who disclose a disability are encouraged to contact. Academic Support for advice and guidance in relation to their studies. The School’s Disability Liaison Officer (DLO) will provide information on how to contact them if support needed. Tutors are trained on how to best support students with disabilities. Presessional Students are given some information in the Student Handbook including information about alternative examination arrangements required relating to a disability. All tutors can provide support as appropriate. UG Foundation Certificates The Personal Tutor can provide advice on any alternative examination arrangements required relating to a disability. BA Courses Where students disclose a disability at application stage, their form is passed to Academic Support for consideration – a decision will be made as to the attendance of a member of Support staff to be present at the interview. School of Education Tutoring Statement December 2012 Page 11 ITE There are established procedures for interviewing students with disability and for securing placements in appropriate partner schools. 14. The procedures for submitting academic appeals and complaints should be well publicised and staff should be aware of their responsibilities within these procedures. Process noted in Student Handbooks. Students informed in Week One of the procedure and where to find the appropriate forms and information via the Academic Services website. Information is clearly posted and where relevant a student will be advised of the procedures by their Personal Tutor or Course Leader. Course Leaders, Personal Tutors, Module Tutors, members of the Course Team and Administrative staff can all advise and provide guidance and support as appropriate. Presessional Information provided in the Student Handbook and the Language Advisor and other tutors can provide personal and academic support. PGR The needs of PGR students with disabilities are handled on an individual basis by their personal supervisors in consultation with specialist student support services, where appropriate. 15. Students being subjected to the academic offences procedure should receive clear information and advice. Student Handbooks provide details about the University procedures for academic offences and where to find further information. A definition of plagiarism is clearly given to all students. Module tutors and Course Leaders give advice on how to avoid plagiarism. The Deputy Head of School and International and Academic Business Manager are involved in academic offences liaising with appropriate academic staff. Presessional A key part of the course is to help students understand exactly what constitutes plagiarism and how to avoid it in their academic writing. UG All students complete an online tutorial to address plagiarism awareness. Information on how to avoid plagiarism is embedded in subject specific modules on all the degree programmes. PGT Pre-course Moodle tutorial provided to all students. Module tutors and Course Leaders give advice on how to avoid plagiarism. PGR PGR students are given clear briefing about academic offences, such as plagiarism, and are given personal support by their supervisors in situations where they are investigated for possible offences. 16. Students should receive relevant health and safety guidance, especially in laboratory or workshop-based subjects. Information is noted in Student Handbooks. Information is provided in Week One induction sessions. Details on notice boards of First Aiders within the School. Notices in teaching rooms show exits if room evacuation is needed. Presessional Information is provided in induction sessions and in the Student Handbook. School of Education Tutoring Statement December 2012 Page 12 UG Information is provided in induction sessions and at the start of all workshop-based modules. Students must attend workshop inductions before being able to use specific resources (Fine Art). ITE All students are asked to identify any health and safety issues in school placements on termly evaluation forms. 17. Students should be directed in a timely and appropriate manner to University support services for assistance with all of the above matters as necessary. Course Leader, Personal Tutor, members of the Course Team, Administrative staff can all offer suitable advice. Student Services Centre can offer appropriate support to other central University support units. Presessional All tutors and administrative staff offer appropriate advice to students. PGR Health and Safety issues for PGR students are dealt with as one part of their Induction Programme. Personal supervisors also have responsibilities to monitor such matters on a longer term basis. School of Education Tutoring Statement December 2012 Page 13