Benchmark Role Profile for Sports Centre Assistant
Version 2.0
Last amended: March 2015
THE UNIVERSITY OF NOTTINGHAM
RECRUITMENT ROLE PROFILE FORM
Job Title:
Sports Centre Assistant
School/Department:
Salary:
Job Family and Level:
Contract Status:
Hours of Work:
Location:
Reporting to:
The Purpose of the Role:
The purpose of the role is to ensure and sustain the provision of a range of sports facilities to
Sports Centre users.
Main Responsibilities:
1.
2.
3.
4.
To provide an effective service in the day-to-day running of the Sports
Centre being contactable at all points during the day via walkie-talkies.
Duties include:  The setting up of equipment,
 Scheduled cleaning of the sports facilities and preparation of
events e.g. facility set-up, specialist events. These duties
include the operation of Genie Lift, fork-lift and floor cleaning
machinery,
 Cash handling and lost property logging,
 Daily health and safety checks
 Daily building maintenance and fault reporting.
The security and safe use of the sports centre and surroundings,
including internal security of staff, customers, lock-up and alarming of
the building at night. During the day ensuring that users comply with
rules e.g. dress code, behaviour and use of facilities and remaining
Responsible for administering first aid to staff, students, customers
and contractors.
Covering other duties as and when required e.g. during periods of
annual leave or sickness at any sports site at The University of
Nottingham. Solely responsible for reception on a Sunday with cash
handling of up to £500.
% of
time
per
year
60%
10%
10%
20%
Benchmark Role Profile for Sports Centre Assistant
Version 2.0
Last amended: March 2015
Knowledge, Skills, Qualifications and Experience:
Essential
Desirable
Qualifications/
Good numeracy and literacy
NPLQ (National Pool Lifeguard
Education
skills
Qualification) or equivalent
nationally recognised sports
qualification.
Knowledge/Skills Good knowledge of
Manual handling certificate;
/Training
maintenance e.g. tool use and
repair techniques;
Good oral and written
communication Skills.
First aid at work certificate or
willingness to be trained in
first aid.
Experience
Other
Some previous experience in a
leisure facility or a nationally
recognised sports related
qualification.
Ability to maintain good
working relationships, good
customer relations skills.
Decision Making:
Please provide examples of the nature of the role and the sorts of day-to-day decisions that
will be:
i) Taken independently by the role holder:
 Prioritising of sports hall daily cleaning and sports equipment set-up
 Health and safety issues
ii) In collaboration with others:
 Prioritisation of maintenance work with regard to time management, availability,
schedules and events
iii) referred to the appropriate line manager (please name) by the role holder:
 Advance bookings (to management staff)
 Non-routine membership enquiries (to management staff)
 Health and safety issues arising from daily checks (to Supervisor)
iv) Other:
Please provide details of any occasional decision making that the role holder may have to take,
including the frequency.
Occasionally, in the absence of Sports Centre supervisors/management the decision to
call out support staff e.g. plumbers, electricians, etc in the event of an emergency.
Scope of the Role:
Essential to the day to day running of the centre and operation of the facility for setting
up sports and other events. The assistant reports to the supervisor.
Benchmark Role Profile for Sports Centre Assistant
Version 2.0
Last amended: March 2015
Additional Information:
The assistant is also required to cover reception during the receptionist’s breaks. This
involves answering the telephone and dealing with customers face to face, directing users
answering membership queries etc. They therefore need to be able to converse clearly
and have a good telephone manner and good customer relations skills.
The University of Nottingham strongly endorses Athena SWAN principles,
with commitment from all levels of the organisation in furthering women’s
careers. It is our mission to ensure equal opportunity, best working
practices and fair policies for all.