Temple University
Role Inventory Form
Position Specifications
Job Class:
Role Inventory Title: Captain
Family:
SP
Level:
SP4
Department Title:
Salary Grade:
School/College/Department:
BU:
Sub Department:
FLSA:
Reports To:
Prepared By:
Reviewed By:
Date: July 1, 2016
Family Definition
Protective Services Definition: The members of the Protective Services have the specific training and knowledge necessary to uphold/maintain
security and safety at the University. Specifically, members of this role draw upon their:
Knowledge of: The law crimes code, motor vehicle code and rules of criminal procedure, criminal justice system, specialized knowledge of
forensic investigations/forensic software analysis, University disciplinary system (code of conduct), external and Temple-specific police
operations, including trends and best practices; emergency services; investigations; regulatory requirements; budget maintenance and projections,
effective management and distribution of resources (people, time and equipment); risk management and reduction; education/service program
development and delivery; and chain of command rules (including being under orders, definition of insubordination, and affirmative duty
obligation to protect).
Skills and abilities related to: Law enforcement; police officers certification (PA) including annual training and recertification (first aid, CPR,
firearms); security and safety, human relations and interpersonal influence; crisis management; supervision, resource management and utilization;
and scheduling and deployment of personnel.
In order to:
Enforce the law, acting as first level of government
Maintain and enhance cost efficiency while maintaining or increasing safety
Provide personal protective services for VIPs, in conjunction with major events and at times of civil disobedience, and personal escort
services as needed and requested
Maintain and keep in working order essential equipment, including firearms, emergency equipment, bicycles, uniforms, defibrillators
Keep fully up to date on the proper usage of the latest equipment
Coordinate building security resources, using both university and contract personnel
Make recommendations to enhance crime prevention through environmental design, education programs, crime mapping, proactive
patrol, and community service/rapport building
Make first responder decisions, including first contact and next stage decision-making
Conduct student outreach/prevention programs
Provide/Ensure physical security (protection of physical plant and inanimate objects)
Responsible for risk management and risk reduction
Serve as community ambassador and information resource, including providing referral/counseling/social services
Develop and deliver educational and orientation programs on safety and security (including personal defense), including University, local
school and community
Maintain records on crime statistics
Manage crime scene effectively, both behaviorally and in regard to physical evidence
Handle intake of presenting problem; may restrain and/or commit individual to appropriate facility (whether for own safety or for
purposes of prosecution)
Serve as liaison, maintain positive rapport, and coordinate resources with local municipal law enforcement
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Temple University
Role Inventory Form
Profile Elements of Position
Functional Contribution and Research
Performance of Duties/
Project Responsibilities
Manages either patrol, investigations or special services command for all shifts responsible for cost effective and
efficient scheduling/deployment of all personnel and services
Reviews and approves the goals of individual Shifts or special services and makes strategic decisions concerning
his/her command.
Broad and in-depth knowledge of command, can translate needs of university and consumers into command
objectives and guide others in addressing and resolving those needs.
Interprets departmental policy for command and creates procedures for efficient and effective deployment.
Responsible for seeing the implementation of departmental mission, goals and objectives within command.
Evaluates productivity of command and recommends policies and procedures for the department.
Procedures, processes,
and standards
Evaluates day-to day productivity of Command; will implement measures to resolve shortfalls or make changes to
Command protocols.
Strategy
Makes strategic decisions for Command with regard for implications for the Department.
Relationships, Service & Community
Internal
Responsible for maximizing the effectiveness of internal relationships for Command.
Has extensive understanding of broad-based customer needs; acts accordingly and ensures that all persons under
his/her Command do so as well.
Makes presentations internally and externally.
Receives reports of problems and issues from subordinates and advises or orders corrective measures.
Directs shift supervisors on the management of work teams and work issues.
Acts as liaison between senior management and Command encouraging and supporting the implementation of
department policy and practice.
External
Responds to and initiates outside contacts concerning Command.
Gathers from and provides information to university personnel and other law enforcement agencies.
Establishes and maintains working relationships with other criminal justice agencies.
Functional Team
Members
Provides direction and guidance to Command.Establish and maintain culture of and relationships within
Command.Mentors/set examples/inspires/models/motivates.
Defines interaction between team members.Settles disputes.
Problem Solving & Innovation
Scope of Issues
Provides guidance and direction to the initial response to problem situations as necessary to all shifts within
Command.
Manages the overall response to serious and/or sensitive problems impacting Command operations and/or outcomes
across the University.
Complex problem solving within established policies typically affecting department.
Provides input to department level decisions.
Receives, analyzes, and recommends solutions to community and Command problems.Searches out the best practice
and makes directives. Researches and evaluates options and acts accordingly under little supervision.Knows what
problems to solve and what problems to refer up.Identifies and may use departmental resources necessary to solve
problems.Allocates personnel and equipment resources within Command.Provides recommendations and information
on external resources.Receives, analyzes, and recommends solutions to community and Command problems.Searches
out the best practice and makes directives. Researches and evaluates options and acts accordingly under little
supervision.Knows what problems to solve and what problems to refer up.Identifies and may use departmental
resources necessary to solve problems.Allocates personnel and equipment resources within Command.Provides
recommendations and information on external resources.Decisions may have significant impact on department.
Problem Resolution/
Resources Available
Receives, analyzes, and recommends solutions to community and Command problems.
Searches out the best practice and makes directives.
Researches and evaluates options and acts accordingly under little supervision.
Knows what problems to solve and what problems to refer up.
Identifies and may use departmental resources necessary to solve problems.A
llocates personnel and equipment resources within Command.
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Role Inventory Form
Profile Elements of Position
Provides recommendations and information on external resources.
Creativity and Innovation
Regularly applies creative, intuitive, and innovative solutions to resolve complex problems within general policy
framework.
Has the ability to implement solutions within Command under general policies and past practices.
May establish practices or protocols for Command.
Decision Making Impact
Context of Decisions
Makes complex decisions within established policies.
Decisions have impact on Command and department and internal and external relationships.
Reviews, evaluates and responds to subordinate supervisor’s suggestions for procedural changes.
Responsible for interpretation and application of policies within Command.
Will establish protocol and procedures for Command.
Financial
Will provide analysis and input into budget development and management.Has responsibility to operate within
budget parameters.
People
TBD
Leadership and Training
Professional Development Will implement training initiatives.
and Training
Will monitor, assess, and implement corrective action on competency, productivity issues.
Will set or amend performance standards for the Command.
Technical Leadership
Inspires, promotes, evaluates and coordinates technical leadership within the Command.
Team Morale/
Role Model
Models and promotes departmental culture and accepted organizational values as it applies to Command.
Teaches, reinforces, and rewards pursuit of organizational goals and objectives and promotes organizational values
by precept and example.
Key Departmental Functions
(capsule statement and basic task list from dept and prior version descriptions)
Profiling Related Dimensions
A. Supervision:
Supervises Campus Police Officers and Security Officers under his/her command. Carries out
supervisory responsibility in accordance with the organization’s policies and applicable laws.
B. Operating Budget range,
if Applicable:
C. Typical Education &
Experience:
Bachelor’s degree and four or more years experience as Police Officer. Completion of Municipal Police
Officers Training course.
D. Typical Equipment Used:
Ability to work in a wet or humid environment.
E. Environmental
Conditions:
Ability to work with explosives.
Ability to drive in hazardous climatic conditions.
F. Expected Physical
Requirements:
Ability to distinguish colors.
Ability to speak clearly.
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Temple University
Role Inventory Form
Profiling Related Dimensions
Ability to see clearly with corrective lens.
Ability to use hands to fingers, handle, or feel.
Ability to reach with hands and arms.
Ability to work nights/weekends/early mornings.
Ability to work overtime.
Ability to climb or balance.
Ability to drive an automobile/light vehicle.
Ability to handle sensitive equipment.
G. Other Pertinent
Dimensions:
Note: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically
mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of this position.
University Compensation (JobClass Title Family Level)
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