UNIVERSUM STUDENT SURVEY 2013 University Report | Middle East Edition American University of Beirut | All students WWW.UNIVERSUMGLOBAL.COM 2013 | Middle East | Students | All students 2 About Universum With over 25 years of experience researching the field of employer branding, Universum is a recognised world leader with tried and tested frameworks. Universum annually conducts quantitative and qualitative research with over 400.000 talented individuals to gather insights into their career preferences, communication habits and their perception of potential employers. Universum’s unique global reach ensures the comparability of research results across markets. We partner with more than 1.700 of the top academic institutions in the world. Universum is the thought leader in employer branding, with local experts in research, consulting and communication solutions, offering high-quality insights. For our clients around the world, Universum is a trusted partner providing solutions and services to develop, improve and implement tailored employer branding strategies. Universum employs smart, friendly and professional experts and consultants, who work with our clients in long-term partnerships. 2013 | Middle East | Students | All students 3 Our clients and media partners Some of the world’s most attractive employers Some of the world’s most trusted publishers 2013 | Middle East | Students | All students 4 What we cover in the report 6. APPENDIX 1. KEY BACKGROUND DATA Additional data on topics covered in previous sections. An overview of the groups covered in this report and presents key background information about the samples. 2. CAREER PREFERENCES 5. SUMMARY A summary of the core findings of the report. These slides can be shared with key stakeholders within the university as well as with external partners to provide a quick, visual overview of the career profile of your students. Find out the career preferences of your students in comparison to the total group. You will also see some trends that have developed over time. This information illustrates what separates your students from those at other universities and in which aspects their educational background from American University of Beirut has made them unique. 4. UNIVERSITY PERCEPTION 3. EMPLOYER PREFERENCES Get feedback from your students on their satisfaction with various aspects of their studies, benchmarking the results against the total group. The data illustrates what students find unique about their current university. Understand the employer preferences of your students in comparison to the total group. The data suggests which employers your students would like to meet on campus, or alternatively which employers have been most successful in becoming attractive towards your students over the years. 2013 | Middle East | Students | All students 5 Table of contents APPENDIX SUMMARY UNIVERSITY PERCEPTION KEY BACKGROUND DATA CAREER PREFERENCES EMPLOYER PREFERENCES KEY BACKGROUND DATA An overview of the groups covered in this report and presents key background information about the samples. 2013 | Middle East | Students | All students 6 Groups in this report Field period: April to August 2013 Global Middle East Your university 400 000+ 4 085 869 Students participate annually in Universum’s global career research. Participating students from 12 educational institutions in Middle East. Throughout the report, this group is referred to as “All universities”. Participating students from your university. Throughout the report, this group is referred to as ”American University of Beirut”. The comparisons in this report are based on: All students University reports can be based on the total number of respondents from all main fields of study, or may be specific to a main field of study. This particular report is specific to: All students. 2013 | Middle East | Students | All students 7 About the Universum Student Survey and the target group METHODOLOGY THIS REPORT THE QUESTIONNAIRE Created based on 25 years of experience, extensive research within HR, focus groups and communication with both our clients and students. Global perspective - local insight. 12 Educational institutions DATA COLLECTION Conducted via an exclusive survey, distributed via university contacts, the Universum Panel and local partners. STATISTICAL ANALYSIS In order to provide our clients with reliable data we set targets per main field of study and educational institution to reflect the actual distribution of students. Weighting is used to compensate for discrepancies from the targets. 36% 64% 4 085 all students in the survey FIELD PERIOD April to August 2013 Total number of respondents in the survey 4 085 2013 | Middle East | Students | All students 8 Degree 78% Bachelor's 88% 17% Master's (non-MBA) 8% 1% PhD 1% 3% Other 3% American University of Beirut All universities • What is the highest academic degree you are currently pursuing? 2013 | Middle East | Students | All students 9 Target group | Students’ characteristics American University of Beirut All universities Average age (years): Average age (years): 20,1 21,4 Average academic performance: Average academic performance: 7,9 44% 56% out of 10 36% 64% out of 10 Year of graduation: 35% Year of graduation: 32% 27% 18% 11% 2013 7,6 2014 2015 2016 4% 1% 2017 2018 or later 2013 29% 2014 23% 2015 13% 2016 7% 2% 2017 2018 or later 2013 | Middle East | Students | All students 10 Table of contents APPENDIX SUMMARY UNIVERSITY PERCEPTION KEY BACKGROUND DATA CAREER PREFERENCES EMPLOYER PREFERENCES CAREER PREFERENCES Find out the career preferences of your students in comparison to the total group. You will also see some trends that have developed over time. This information illustrates what separates your students from those at other universities and in which aspects their educational background from American University of Beirut has made them unique. 2013 | Middle East | Students | All students 11 Expected monthly salary American University of Beirut 1 526 EUR Total • What is your expected salary before taxes (excluding commission and bonus) at your first employment after graduation? All universities 1 719 EUR 2013 | Middle East | Students | All students 12 Expected monthly salary American University of Beirut 1 300 EUR Female 1 834 EUR Male • What is your expected salary before taxes (excluding commission and bonus) at your first employment after graduation? • What is your gender? 2013 | Middle East | Students | All students 13 Expected monthly salary All universities 1 477 EUR Female 2 126 EUR Male • What is your expected salary before taxes (excluding commission and bonus) at your first employment after graduation? • What is your gender? 2013 | Middle East | Students | All students 14 Career goals 47% To have work/life balance 42% 39% 40% To have an international career 36% To be dedicated to a cause or to feel that I am serving a greater good 31% 35% 37% To be entrepreneurial or creative/innovative 33% 32% To be a leader or manager of people 32% 30% To be secure or stable in my job 32% 29% To be competitively or intellectually challenged 20% 17% To be autonomous or independent To be a technical or functional expert American University of Beirut 13% 19% • Below is a list of nine possible career goals. Which are most important to you? Please select a maximum of three alternatives. All universities 2013 | Middle East | Students | All students 15 The Universum Drivers of Employer Attractiveness EMPLOYER REPUTATION & IMAGE The attributes of the employer as an organisation • Attractive/exciting products and services • Corporate Social Responsibility • Environmental sustainability • Ethical standards • Fast-growing/entrepreneurial • Financial strength • Innovation • Inspiring management • Market success • Prestige PEOPLE & CULTURE The social environment and attributes of the workplace • A creative and dynamic work environment • A friendly work environment • Acceptance towards minorities • Enabling me to integrate personal interests in my schedule • Interaction with international clients and colleagues • Leaders who will support my development • Recognising performance (meritocracy) • Recruiting only the best talent • Respect for its people • Support for gender equality JOB CHARACTERISTICS The contents and demands of the job, including the learning opportunities provided by the job • Challenging work • Client interaction • Control over my number of working hours • Flexible working conditions • High level of responsibility • Opportunities for international travel/relocation • Professional training and development • Secure employment • Team-oriented work • Variety of assignments REMUNERATION & ADVANCEMENT OPPORTUNITIES The monetary compensation and other benefits, now and in the future • Clear path for advancement • Competitive base salary • Competitive benefits • Good reference for future career • High future earnings • Leadership opportunities • Overtime pay/compensation • Performance-related bonus • Rapid promotion • Sponsorship of future education • This framework has been developed by Universum and is based on specific research within HR, as well as focus groups and general communication with both our clients and students. 2013 | Middle East | Students | All students 16 Students’ top 10 preferences American University of Beirut All universities 1. development Professional training and development 1. A creative and dynamic work environment training and A creative and dynamic work environment 2. Leadership opportunities 2. development Professional training and development rship opportunities Professional training and 3. High future earnings Respect for its people h future earnings Respect for its 3. people 4. Opportunities for international travel/relocation 4. A friendly work environment international travel/relocation A friendly work environment 5. A creative and dynamic work environment 5. Opportunities for international travel/relocation dynamic work environment Opportunities for international travel/relocation who will support my development 6. Good reference for future career will support 6. myLeaders development Good reference for future career 7. Challenging work who will support my development hallenging work Leaders who will support 7. myLeaders development 8. Innovation 8. Leadership opportunities Innovation Leadership opportunities Respect for its people 9. High future earnings pect for its 9. people High future earnings Good reference for future career 10. Innovation rence for 10. future career Innovation Employer Reputation & Image Job Characteristics People & Culture Remuneration & Advancement Opportunities • How would you rate the relative importance of these aspects when choosing your Ideal Employer? Please divide 100 points between the alternatives in accordance with importance. • Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives. • This table shows the most attractive of the 40 attributes, taking into account the overall importance of the driver categories to the students. This analysis gives a summarised 360 degree view of what influences employer attractiveness. 2013 | Middle East | Students | All students 17 Geographical mobility | Students planning to study abroad American University of Beirut All universities Currently studying in your home country Currently studying in your home country Yes Yes No 25% 18% 82% 75% 72% 76% of the students studying in their home country plan to go abroad to continue studying of the students studying in their home country plan to go abroad to continue studying • Are you currently studying in your home country? • Do you plan to go abroad to continue studying? No 2013 | Middle East | Students | All students 18 Table of contents APPENDIX SUMMARY UNIVERSITY PERCEPTION KEY BACKGROUND DATA CAREER PREFERENCES EMPLOYER PREFERENCES EMPLOYER PREFERENCES Understand the employer preferences of your students in comparison to the total group. The data suggests which employers your students would like to meet on campus, or alternatively which employers have been most successful in becoming attractive towards your students over the years. 2013 | Middle East | Students | All students 19 Most preferred industries 21% Management and Strategy Consulting 16% 19% Health Care Services 14% 17% Engineering and Manufacturing Non-Governmental Organisations (NGOs)/Non-Profit Organisations (NPOs) 14% 17% 8% 15% 17% Educational and Scientific Institutions 13% Energy 11% 12% 11% Media and Advertising Technology Hardware & Equipment Pharmaceuticals and Biotechnology Software and Computer Services 10% 7% 10% 7% 10% 11% American University of Beirut All universities • In which industry would you ideally want to work when choosing your first employment after graduation? Please select a maximum of three alternatives. 2013 | Middle East | Students | All students 20 Ideal Employer Ranking | Top 20 American University of Beirut | Business/Commerce Employer Google Ernst & Young Booz & Company Nestlé Procter & Gamble Deloitte McKinsey & Company The Boston Consulting Group Johnson & Johnson PwC Rank Percent Employer 1 2 3 4 5 6 7 8 9 9 31,21% 26,75% 23,57% 21,66% 20,38% 19,75% 18,47% 14,65% 14,01% 14,01% The Coca-Cola Company J.P. Morgan HSBC L'Oréal Unilever Azadea Group Microsoft PepsiCo Bain & Company BLOM Bank • Please select five employers from the list below for which you would most like to work - your five Ideal Employers Rank Percent 11 12 13 13 15 16 17 17 19 19 13,38% 12,10% 11,46% 11,46% 8,28% 7,64% 7,01% 7,01% 5,73% 5,73% 2013 | Middle East | Students | All students 21 Potential Applicants’ Ranking | Top 10 American University of Beirut | Business/Commerce Employer Ernst & Young Deloitte Booz & Company Google Nestlé Procter & Gamble McKinsey & Company The Boston Consulting Group L'Oréal HSBC Rank Percent 1 2 3 4 4 4 7 8 9 10 7,42% 7,14% 5,49% 5,22% 5,22% 5,22% 4,40% 4,12% 3,85% 3,57% • Please select five employers from the list below for which you would most like to work - your five Ideal Employers • Have you or will you apply to these employers? 2013 | Middle East | Students | All students 22 Ideal Employer Ranking | Top 20 American University of Beirut | Engineering/IT Employer Google Microsoft Dar Al-Handasah Intel Booz & Company Petrofac McKinsey & Company Sony General Motors Schlumberger Rank Percent Employer 1 2 3 4 5 5 7 7 9 10 28,34% 20,38% 17,52% 14,97% 13,69% 13,69% 10,51% 10,51% 9,87% 9,55% IBM The Boston Consulting Group General Electric Schneider Electric Solidere Nestlé Daimler/Mercedes-Benz Qatar Petroleum Procter & Gamble Cisco Systems • Please select five employers from the list below for which you would most like to work - your five Ideal Employers Rank Percent 11 11 13 14 14 16 17 18 19 20 8,60% 8,60% 7,32% 7,01% 7,01% 6,37% 6,05% 5,73% 5,41% 5,10% 2013 | Middle East | Students | All students 23 Potential Applicants’ Ranking | Top 10 American University of Beirut | Engineering/IT Employer Google Dar Al-Handasah Booz & Company Microsoft Petrofac McKinsey & Company Schlumberger General Electric Intel General Motors Rank Percent 1 2 3 4 5 6 7 8 8 10 7,03% 6,43% 5,22% 5,02% 4,82% 3,82% 3,61% 3,21% 3,21% 2,61% • Please select five employers from the list below for which you would most like to work - your five Ideal Employers • Have you or will you apply to these employers? 2013 | Middle East | Students | All students 24 Ideal Employer Ranking | Top 20 American University of Beirut | Natural Siences/Health/Medicine Employer Nestlé Sidra Medical Research Centre Google L'Oréal Unilever GlaxoSmithKline Kraft Foods/Mondelez International Microsoft PepsiCo Procter & Gamble Rank Percent Employer 1 2 3 4 5 6 7 8 8 8 28,47% 20,14% 19,44% 16,67% 9,72% 9,03% 7,64% 6,94% 6,94% 6,94% Saudi Aramco Johnson & Johnson Novartis Pfizer The Coca-Cola Company Mars Qatar Petroleum Ernst & Young Shell TOTAL • Please select five employers from the list below for which you would most like to work - your five Ideal Employers Rank Percent 8 12 13 13 13 16 16 18 18 18 6,94% 6,25% 5,56% 5,56% 5,56% 4,86% 4,86% 4,17% 4,17% 4,17% 2013 | Middle East | Students | All students 25 Potential Applicants’ Ranking | Top 10 American University of Beirut | Natural Siences/Health/Medicine Employer Nestlé GlaxoSmithKline Sidra Medical Research Centre L'Oréal Saudi Aramco Booz & Company Ernst & Young Kraft Foods/Mondelez International LVMH Novartis Rank Percent 1 2 2 4 5 6 6 6 6 6 13,83% 7,45% 7,45% 6,38% 4,26% 3,19% 3,19% 3,19% 3,19% 3,19% • Please select five employers from the list below for which you would most like to work - your five Ideal Employers • Have you or will you apply to these employers? 2013 | Middle East | Students | All students 26 Ideal Employer Ranking | Top 20 American University of Beirut | Humanities/Liberal Arts/Education/Law Employer Google L'Oréal Nestlé IKEA adidas Solidere Ernst & Young Microsoft Procter & Gamble Qatar Airways Rank Percent Employer 1 2 3 4 5 5 7 7 7 7 39,34% 21,31% 16,39% 11,48% 9,84% 9,84% 8,20% 8,20% 8,20% 8,20% Azadea Group BLOM Bank The Coca-Cola Company Booz & Company Johnson & Johnson LVMH PwC Shell Sony The Boston Consulting Group • Please select five employers from the list below for which you would most like to work - your five Ideal Employers Rank Percent 11 11 11 14 14 14 14 14 14 14 6,56% 6,56% 6,56% 4,92% 4,92% 4,92% 4,92% 4,92% 4,92% 4,92% 2013 | Middle East | Students | All students 27 Potential Applicants’ Ranking | Top 10 American University of Beirut | Humanities/Liberal Arts/Education/Law Employer Google L'Oréal Nestlé Ernst & Young Booz & Company Johnson & Johnson Procter & Gamble PwC Qatar Airways Shell Rank Percent 1 2 3 4 5 5 5 5 5 5 13,46% 9,62% 7,69% 5,77% 3,85% 3,85% 3,85% 3,85% 3,85% 3,85% • Please select five employers from the list below for which you would most like to work - your five Ideal Employers • Have you or will you apply to these employers? 2013 | Middle East | Students | All students 28 Actual communication channels | Top 10 43% Career fairs 34% 35% Social networks/communities 40% 33% 34% Employer websites 24% 23% Employer presentations on campus 23% Professional networks/communities 28% 22% University press & student organisation publications 30% 20% TV advertisements Lectures/case studies as part of curriculum Career guides/books Career guidance websites 26% 17% 23% 17% 23% American University of Beirut 16% 23% • Through which channels have you learnt about these employers? Please select as many alternatives as applicable. All universities 2013 | Middle East | Students | All students 29 Table of contents APPENDIX SUMMARY UNIVERSITY PERCEPTION KEY BACKGROUND DATA CAREER PREFERENCES EMPLOYER PREFERENCES UNIVERSITY PERCEPTION Get feedback from your students on their satisfaction with various aspects of their studies, benchmarking the results against the total group. The data illustrates what students find unique about their current university. 2013 | Middle East | Students | All students 30 Career Services | Usage American University of Beirut All universities 50% 51% 49% 50% Yes No • Have you used the career services office at your college or university? Yes No 2013 | Middle East | Students | All students 31 Career Services | Feedback Average satisfaction: 25% 23% 17% American University of Beirut 7,2 18% 16% 13% 8% 13% All universities 12% 10% 9% 9% 6,7 6% 5% 5% 3% 2% 2% 3% American University of Beirut 1% 1 2 3 4 5 6 POOR • How would you rate the career services offered at your college or university? 7 8 9 10 EXCELLENT All universities 2013 | Middle East | Students | All students 32 Career Services | Importance American University of Beirut Career / job / internship fairs 59% Company database with job and internship postings 46% General help with job/internship search and CV/interview preparation 42% Personality or skills testing to better understand my career direction 36% Help with my career exploration and goals 27% Workshops (eg. resume writing, interviewing) 26% Employer presentations 22% Virtual career fairs/meet-ups with employers 16% Online career advising 16% • Which of these career services are most important to you? Online On campus events Personal counselling 2013 | Middle East | Students | All students 33 Career Services | Importance All universities Career / job / internship fairs 55% Personality or skills testing to better understand my career direction 39% Company database with job and internship postings 38% General help with job/internship search and CV/interview preparation 36% Workshops (eg. resume writing, interviewing) 31% Help with my career exploration and goals 29% Online career advising 25% Employer presentations 18% Virtual career fairs/meet-ups with employers 18% • Which of these career services are most important to you? Online On campus events Personal counselling 2013 | Middle East | Students | All students 34 Factors affecting university choice Prospects for future employment Prestige/reputation 47% 68% 65% 59% Learning environment and educational facilities Opportunities for international travel and study abroad 40% Advice from family 35% 50% 44% 40% 37% Social environment and recreational activities 33% 29% Advice from current students and/or alumni 30% 27% Offered me a scholarship or financial aid 29% 35% Offered a specific program or field of study 27% 21% Proximity to home/family 13% Costs (e.g. tuition, living expenses, accommodation etc.) Other 77% 58% 3% 4% Which of the following were the most integral factors in choosing your college or university? 24% American University of Beirut All universities 2013 | Middle East | Students | All students 35 If students could begin their studies again | Preferred universities American University of Beirut University Foreign college or university Lebanese American University Rank Percent 1 2 37% 2% 60% of your students would choose American University of Beirut if they made the choice again. 40% would choose another university. The most preferred are presented in the table. • If you could begin your studies again at any college or university, which would you choose? 2013 | Middle East | Students | All students If students could begin their studies again | Current college or university American University of Beirut 60% King Fahd University of Petroleum & Minerals 53% German University in Cairo 53% Lebanese American University 50% American University of Cairo 47% College of the North Atlantic, Qatar 47% American University of Kuwait 44% Arab Open University Kuwait 39% King Saud University Other • If you could begin your studies again at any college or university, which would you choose? 36% 20% The table presents universities with the highest percentage of their students selecting “Current college or university” in this question 36 2013 | Middle East | Students | All students 37 Most attractive university attributes High employment among graduates 39% Good reputation among employers 42% Provides the skills and knowledge for which employers are looking 28% 28% 27% 29% Inspiring professors/lecturers 21% 25% Interesting courses 19% 18% Good contacts with the employers in my field Top quality of service facilities (e.g. libraries, dorms, fitness facilities) 14% 16% 11% 14% Practical curriculum Appropriate ratio of students per professor/lecturer • Which attributes do you perceive as the most attractive? 53% 41% 36% Opportunities for international study/experience Organises a variety of social activities for students 55% 9% 12% 7% American University of Beirut 11% All universities 2013 | Middle East | Students | All students 38 Associated attributes with American University of Beirut 90% 89% Good reputation among employers 74% High employment among graduates Provides the skills and knowledge for which employers are looking 73% 77% 72% 75% Opportunities for international study/experience Top quality of service facilities (e.g. libraries, dorms, fitness facilities) 64% 70% 59% 66% Organises a variety of social activities for students 59% 64% Interesting courses 58% Good contacts with the employers in my field Inspiring professors/lecturers 53% Appropriate ratio of students per professor/lecturer 46% 52% Practical curriculum • If you could begin your studies again at any college or university, which would you choose • Which of the following attributes do you associate with each college or university? 93% 46% 73% 64% Current students 68% Interested students 2013 | Middle East | Students | All students 39 Top of mind association American University of Beirut • Please write the first word that comes to mind when thinking of your college or university. 2013 | Middle East | Students | All students 40 University recommendations 32% 26% 25% 21% 20% Average score: American University of Beirut 8,5 21% All universities 7,8 12% 11% 7% 7% 4% 3% 1% 1% 1% 1% 1 VERY UNLIKELY 2 American University of Beirut 3% 2% 1% 0% 3 4 5 6 7 8 9 10 VERY LIKELY • Based on your experiences, how likely would you be to recommend your college or university to a friend or family member? All universities 2013 | Middle East | Students | All students 41 Table of contents APPENDIX SUMMARY UNIVERSITY PERCEPTION KEY BACKGROUND DATA CAREER PREFERENCES EMPLOYER PREFERENCES SUMMARY A summary of the core findings of the report. These slides can be shared with key stakeholders within the university as well as with external partners to provide a quick, visual overview of the career profile of your students. 2013 | Middle East | Students | All students 42 Quick facts about student’s career preferences American University of Beirut Top 3 most used communication channels: Average age (years): • Career fairs 20,1 • Social networks/communities • Employer websites Top 3 career profiles: Top 3 industries: • Leader • Management and Strategy Consulting • Entrepreneur • Health Care Services • Idealist 44% 56% • Engineering and Manufacturing Top 5 most attractive attributes: Average expected monthly salary: 1 526 EUR Top 3 career goals: • To have work/life balance • To have an international career • To be dedicated to a cause or to feel that I am serving a greater good • Professional training and development (Job Characteristics) • Leadership opportunities (Remuneration & Advancement Opportunities) • High future earnings (Remuneration & Advancement Opportunities) • Opportunities for international travel/relocation (Job Characteristics) • A creative and dynamic work environment (People & Culture) This is an extract from a University Report based on the results of Universum Student Survey 2013. Please visit www.universumglobal.com for more information about Universum and our global research. 2013 | Middle East | Students | All students 43 Quick facts about student’s career preferences All universities Top 3 most used communication channels: Average age (years): • Social networks/communities 21,4 • Career fairs • Employer websites Top 3 career profiles: Top 3 industries: • Leader • Banks • Entrepreneur • Educational and Scientific Institutions • Idealist 36% 64% • Management and Strategy Consulting Top 5 most attractive attributes: Average expected monthly salary: 1 719 EUR • A creative and dynamic work environment (People & Culture) • Professional training and development (Job Characteristics) • Respect for its people (People & Culture) Top 3 career goals: • A friendly work environment (People & Culture) • To have work/life balance • Opportunities for international travel/relocation (Job Characteristics) • To have an international career • To be entrepreneurial or creative/innovative This is an extract from a University Report based on the results of Universum Student Survey 2013. Please visit www.universumglobal.com for more information about Universum and our global research. 2013 | Middle East | Students | All students 44 Table of contents APPENDIX SUMMARY UNIVERSITY PERCEPTION APPENDIX Additional data on topics covered in previous sections. KEY BACKGROUND DATA CAREER PREFERENCES EMPLOYER PREFERENCES 45 2013 | Middle East | Students | All students APPENDIX RESEARCH BACKGROUND QUESTIONS DRIVERS OF EMPLOYER ATTRACTIVENESS PREFERRED EMPLOYERS CAREER PROFILES 2013 | Middle East | Students | All students 46 Areas of study | Business Area of study Finance Business Administration Marketing Accounting/Auditing/Taxation Economics Management Human Resources Management Entrepreneurship Information Management • What is your major(s)/main area(s) of study? American University of Beirut 39% 27% 20% 18% 16% 15% 10% 9% 4% All universities 25% 26% 18% 23% 19% 20% 16% 5% 8% 2013 | Middle East | Students | All students 47 Areas of study | Engineering Area of study Electrical/Electronic Engineering Computer engineering Machine/Mechanical Engineering Civil Engineering Chemical engineering Architecture Environmental Science/Environmental Technology Agriculture/Food Engineering Construction • What is your major(s)/main area(s) of study? American University of Beirut 27% 23% 22% 17% 8% 7% 5% 4% 4% All universities 22% 16% 26% 9% 8% 9% 1% 1% 3% 2013 | Middle East | Students | All students 48 Areas of study | IT Area of study Computer Science Software Engineering Information Systems Artificial Intelligence Business Systems Analysis and Design Information Management Business Computing Systems e-Business Systems Electronic Publishing Other IT • What is your major(s)/main area(s) of study? American University of Beirut 97% 18% 6% 3% 3% 3% 0% 0% 0% 3% All universities 45% 35% 27% 11% 11% 20% 7% 5% 4% 33% 2013 | Middle East | Students | All students 49 Areas of study | Natural Sciences Area of study Biological Science Chemistry Physics Geology/Earth Sciences Mathematical Sciences Human Sciences Physical Science Statistics Other Natural Sciences • What is your major(s)/main area(s) of study? American University of Beirut 36% 20% 15% 8% 6% 2% 0% 0% 15% All universities 33% 21% 11% 5% 10% 2% 8% 4% 25% 2013 | Middle East | Students | All students 50 Areas of study | Humanities/Liberal Arts/Education Area of study Psychology Teaching/Education Political Science Communication Social Sciences English/Literature Design Creative Arts History/Philosophy International Relations Linguistics/Foreign Languages Other Humanities • What is your major(s)/main area(s) of study? American University of Beirut 27% 18% 16% 13% 13% 12% 7% 6% 6% 5% 2% 18% All universities 11% 15% 6% 8% 10% 31% 10% 7% 4% 8% 22% 14% 2013 | Middle East | Students | All students 51 Areas of study | Law Area of study International Law Commercial Law Criminal Litigation International Commercial Law Law and Property Valuation Media Law Other Law • What is your major(s)/main area(s) of study? American University of Beirut 100% 0% 0% 0% 0% 0% 100% All universities 43% 35% 26% 15% 25% 9% 38% 2013 | Middle East | Students | All students 52 All universities (1/1) University King Saud University King Fahd University of Petroleum & Minerals German University in Cairo Lebanese American University American University of Beirut Arab Open University Kuwait American University of Cairo • Which educational institution do you attend? Total 38,32% 10,12% 8,85% 8,20% 7,59% 7,08% 7,03% University Total College of the North Atlantic, Qatar American University of Kuwait University of Qatar King Abdulaziz University Arab Open University Saudi Arabia Other 3,04% 2,12% 2,06% 1,74% 1,52% 2,33% The group “All universities” is represented by the sample of students from these universities with the respective number of respondents in percentages covered in this report . These respondent percentages are weighted according to the actual population of students at these universities. 53 2013 | Middle East | Students | All students APPENDIX RESEARCH BACKGROUND QUESTIONS PREFERRED EMPLOYERS CAREER PROFILES 2013 | Middle East | Students | All students 54 Ideal Employer Ranking | Top 10 American University of Beirut | Business/Commerce All universities | Business/Commerce 1. Google (31,21%) 1. Google (32,01%) 2. Ernst & Young (26,75%) 2. Saudi Aramco (22,81%) 3. Booz & Company (23,57%) 3. SABIC (13,85%) 4. Nestlé (21,66%) 4. Microsoft (11,61%) 5. Procter & Gamble (20,38%) 5. Procter & Gamble (11,56%) 6. Deloitte (19,75%) 6. Zain (9,20%) 7. McKinsey & Company (18,47%) 7. Ernst & Young (8,98%) 8. The Boston Consulting Group (14,65%) 8. KPMG (8,64%) 9. Johnson & Johnson (14,01%) 9. HSBC (7,68%) 9. PwC (14,01%) 10. Nestlé (7,61%) • Please select five employers from the list below for which you would most like to work - your five Ideal Employers 2013 | Middle East | Students | All students 55 Ideal Employer Ranking | Top 10 American University of Beirut | Engineering/IT All universities | Engineering/IT 1. Google (28,34%) 1. Google (26,90%) 2. Microsoft (20,38%) 2. Saudi Aramco (25,58%) 3. Dar Al-Handasah (17,52%) 3. Schlumberger (21,45%) 4. Intel (14,97%) 4. Microsoft (21,16%) 5. Booz & Company (13,69%) 5. SABIC (14,61%) 5. Petrofac (13,69%) 6. IBM (10,95%) 7. McKinsey & Company (10,51%) 7. Qatar Petroleum (10,41%) 7. Sony (10,51%) 8. General Electric (9,80%) 9. General Motors (9,87%) 9. Intel (9,46%) 10. Schlumberger (9,55%) 10. Oracle (8,14%) • Please select five employers from the list below for which you would most like to work - your five Ideal Employers 2013 | Middle East | Students | All students 56 Ideal Employer Ranking | Top 10 American University of Beirut | Natural Siences/Health/Medicine All universities | Natural Siences/Health/Medicine 1. Nestlé (28,47%) 1. Saudi Aramco (35,78%) 2. Sidra Medical Research Centre (20,14%) 2. Sidra Medical Research Centre (16,82%) 3. Google (19,44%) 3. Nestlé (14,20%) 4. L'Oréal (16,67%) 4. Google (14,03%) 5. Unilever (9,72%) 5. Pfizer (10,91%) 6. GlaxoSmithKline (9,03%) 6. Johnson & Johnson (10,60%) 7. Kraft Foods/Mondelez International (7,64%) 7. L'Oréal (10,39%) 8. Microsoft (6,94%) 9. Unilever (7,52%) 8. PepsiCo (6,94%) 10. Qatar Petroleum (7,39%) 8. GlaxoSmithKline (8,24%) 8. Procter & Gamble (6,94%) • Please select five employers from the list below for which you would most like to work - your five Ideal Employers 2013 | Middle East | Students | All students 57 Ideal Employer Ranking | Top 10 American University of Beirut | Humanities/Liberal Arts/Education/Law All universities | Humanities/Liberal Arts/Education/Law 1. Google (39,34%) 1. Saudi Aramco (39,62%) 2. L'Oréal (21,31%) 2. Google (29,04%) 3. Nestlé (16,39%) 3. Al Rajhi Bank (15,36%) 4. IKEA (11,48%) 4. Microsoft (12,94%) 5. adidas (9,84%) 5. SABIC (12,57%) 5. Solidere (9,84%) 6. Zain (10,15%) 7. Ernst & Young (8,20%) 7. Riyad Bank (9,83%) 7. Microsoft (8,20%) 8. Kingdom Holding Company (9,47%) 7. Procter & Gamble (8,20%) 9. SABB (9,14%) 7. Qatar Airways (8,20%) 10. Samba financial group (8,75%) • Please select five employers from the list below for which you would most like to work - your five Ideal Employers 58 2013 | Middle East | Students | All students APPENDIX RESEARCH BACKGROUND QUESTIONS DRIVERS OF EMPLOYER ATTRACTIVENESS PREFERRED EMPLOYERS CAREER PROFILES 2013 | Middle East | Students | All students 59 Universum Career Profiles CAREERIST: A student who continuously wants to develop. This type of student wants to follow a promising career path within a prestigious and meritocratic environment. IDEALIST: A student who pursues ethical and sustainable principles and values. This student is strongly attracted to employers whose mission and vision are in line with his/her own principles and standards. ENTREPRENEUR: A student who appreciates working in an evolving environment, in which he/she can solve changing and challenging problems. INTERNATIONALIST: A student who is open-minded and prefers international surroundings. This type of student enjoys meeting new people, travelling and working abroad. HARMONISER: A student who prefers a stable work environment that is characterised by a respectful and balanced management philosophy. LEADER: A student who has an inspiring attitude and searches for jobs where he/she can apply and further develop his/her leadership skills. This student is not afraid of making decisions and taking responsibility. HUNTER: A student who focuses on monetary aspects. This student chases financially lucrative and competitive jobs. • The Universum Career Profiles are based on the attributes that students select as most important. 2013 | Middle East | Students | All students 60 Universum Career Profiles American University of Beirut All universities • Which attributes do you perceive as the most attractive? Please select a maximum of three alternatives. • The Universum Career Profiles are based on the attributes that students selected as attractive for their first employer. See more details in Appendix. 2013 | Middle East | Students | All students 61 Universum Career Profiles 1/2 The Universum Career Profiles are based on the Universum Drivers of Employer Attractiveness. Different attribute selections produce different Career Profiles. To match a certain profile, a minimum amount of points must be reached. CAREERIST • Prestige (3) • Recruiting only the best talent (3) • Clear path for advancement (3) • Market success (1) • Professional training and development (1) • • • • Sponsorship of future education (2) Rapid promotion (3) Recognizing performance (meritocracy) (2) Good reference for future career (3) 12 out of 21 points ENTREPRENEUR • Fast-growing/entrepreneurial (3) • A creative and dynamic work environment (3) • Challenging work (1) • Variety of assignments (1) • Innovation (2) • Attractive/exciting products and services (1) 6 out of 11 points HARMONISER • Respect for its people (2) • Enabling me to integrate personal interests in my schedule (3) • Team-oriented work (1) • • • • 7 out of 15 points Secure employment (2) Control over my number of working hours (3) Flexible working conditions (3) Overtime pay/compensation (1) 2013 | Middle East | Students | All students 62 Universum Career Profiles 2/2 HUNTER • Competitive base salary (3) • High future earnings (3) • Performance-related bonus (2) • Competitive benefits (1) • Client interaction (1) • Financial strength (1) 6 out of 11 points IDEALIST • A friendly work environment (1) • Ethical standards (3) • Corporate Social Responsibility (3) • Environmental sustainability (3) • Support for gender equality (2) • Acceptance towards minorities (2) 6 out of 14 points INTERNATIONALIST • Opportunities for international travel/relocation (3) • Interaction with international clients and colleagues (3) 6 out of 6 points LEADER • Leadership opportunities (3) • Leaders who will support my development (3) • High level of responsibility (2) • Inspiring management (2) 5 out of 10 points Introduction and background OUR APPROACH TO STRATEGIC BRANDING OF HIGHER EDUCATION INSTITUTIONS Are your activities effectively building a strong brand? Are you satisfied with how you are perceived internally and externally? How can you improve your university website and other marketing material (ads, brochures, posters, etc)? Is your intended message being communicated effectively? How should you communicate the university/college offering to different target groups? What channels and which approaches are most effective for each group? What is important and relevant to your target groups? What makes a college/university attractive? How are you currently perceived by different target groups? What impressions do current students, employees and/or employer partners have? What are the perceived strengths and weaknesses? What should you emphasize in the communication to maximize its effectiveness? What do you need to reposition to create a desired image of your college/university? Introduction and background INFLUENCE YOUR BRAND IN THE RIGHT DIRECTION ALL HIGHER EDUCATION INSTITUTIONS HAVE A BRAND. Even if higher education institutions don’t actively control the brand, it exists and influences the opinions, actions and decisions of different groups. THE CORE OF THE BRAND IS THE UVP. UVP To influence the brand, universities/colleges need a Unified Value Proposition (UVP) that is attractive, true, credible, distinct and sustainable. THE BRAND HAS AN INTERNAL AND EXTERNAL PERSPECTIVE. AN EFFECTIVE STRATEGY NEEDS A SOLID FOUNDATION. Not only does a strong brand help attract future students, employees and/or partners, it also creates an internal identity, which increases loyalty, engagement as well as cultivates brand ambassadors. It is important that the UVP is developed using in-depth research about the relevant target groups, in order to create a compelling, sustainable and effective brand. TACK SÅ MYCKET ! Julie Giraud-Avril, EMEA Senior University Relations Manager Julie.giraud-avril@universum.se +33 1 82 00 97 46 WWW.UNIVERSUMGLOBAL.COM