JOYCE THOMPSON HEAMES
Curriculum Vita
I. Education:
Ph.D.
University of Mississippi, Oxford, MS (2006)
Major – Human Resource Management
Minor – Interdisciplinary
Dissertation - Workplace Bullying: Bystander Intervention Capabilities
M.B.A. Samford University, Birmingham, AL (1988)
B.S.
Samford University, Birmingham, AL (1984)
Major – Management
II. Academic Appointments & Career Experience:
2006 - Date
2003 - 2006
1992 – 2003
1994 - 2002
1991 - 1994
1990 - Date
1984 - 1991
1981 - 1982
1976 - 1981
Assistant Professor of Management,
College of Business & Economics
West Virginia University, Morgantown, WV
Instructor & Ph.D. Student, School of Business Administration,
University of Mississippi, Oxford, MS
Instructor, Samford Community Banking School, Birmingham, AL
Director Undergraduate Programs, School of Business,
Samford University, Birmingham, AL
Director Administration & Undergraduate Programs, School of
Business, Samford University, Birmingham, AL
Business Owner, Executive Directions, Birmingham, AL
Director of Education & Instructor, National Education Center,
Birmingham,
Office Manager, Pelham United Methodist Church, Birmingham, AL
Savings & Loan Teller, AmSouth Bank, Birmingham, AL
III. Awards & Honors:
2003
2003
2002
2002
2001
2001
1999
1999
McGraw-Hill/Irwin Distinguished Paper Award, MBAA
Annual Meeting, Inscape Publishing, Award Winning Distributor
Community Service Award - Network Birmingham, Inc.
Annual Meeting, Inscape Publishing, Award Winning Distributor
Outstanding Woman of the Year - Network Birmingham, Inc.
Member of Leadership Birmingham Class
Top Ten Business Women in Birmingham -The Birmingham Business Journal
Community Service Award - Network Birmingham, Inc.
J.T. Heames
CV – Pg 2
IV. Publications – Refereed Journals:
Harvey, M., Buckley, M., Heames, J.T., Ferris, G., & Zinko, R. (Forthcoming) A
bully as an archetypal destructive leader. Journal of Leadership and Organizational
Studies.
Heames, J.T. & Harvey, M. (Forthcoming). Workplace bullying: A cross level
assessment. Management Decision.
Heames, J.T. & Harvey, M. (Forthcoming). The Evolution of the Concept of the
‘Executive’ of the 20th Century to Today’s Global ‘Leader’ of the 21st Century.
Journal of Leadership and Organizational Studies.
Harvey, M., Treadway, D., & Heames, J.T. (Forthcoming). Bullying and the potential
for social/emotional contagion to occur in global organizations. Journal of Applied
Social Psychology.
Harvey, M., Treadway, D., & Heames, J.T. (2006). A reference point perspective on
bullying in global organizations. Journal of World Business, 41, 190-202.
Heames, J.T. (2006). Training and development. In J.H. Greenhaus & G. A. Callahan,
Encyclopedia of Career Development, Thousand Oaks, CA: SAGE Publications.
Harvey, M., Heames, J.T., Richey, G, & Leonard, N. (2006). Bullying your way into
the boardroom. Journal of Leadership and Organizational Studies, 12, 1-11.
Heames, J.T., Harvey, M., & Treadway, D. (2006). Status inconsistency: An
antecedent to bullying in groups. International Journal of Human Resource
Management, 17, 348-361.
Service, R.W., Doug, S., & Heames, J.T. (2006). Management of information systems
and related information technology. Journal of Business and Information Technology,
5, 1-14.
Harvey, M, Fung, H. Novicevic, M., & Heames, J.T. (2004). Identification of
potential entrepreneurs and intrapreneurs: A Cognitive Framework. Review of
Business Research, 2, 78-86.
Heames, J.T. & Service, R.W. (2004). Dichotomies in teachings: Applications &
ethics, Journal of Business Education, 79, 118-122.
Heames, J.T. (2000). When a customer who goes too far. Annual Advances in
Business Cases, 329-339.
J.T. Heames
CV – Pg 3
V. Articles under Review:
Harvey, M., Treadway, D., & Heames, J.T. Bullying in the 21st Century global
organization: A growing concern. Human Resource Management Review.
Kiessling, T., Harvey, M., & Heames, J.T. The Inherent Conflict between
organizational Control and the Top Management Team of an Acquired Firm.
Journal of Business Strategies.
Harvey, M., Treadway, D., Heames, J.T., & Duke, A. Bullying in the 21st Century
Global Organization: An Ethical Perspective. Journal of Business Ethics.
Harvey, M., Leonard, N., & Heames, J.T. The role of reverse and reciprocal
mentoring in global organizations. Human Resource Management Review.
Service, R.W. & Heames, J.T. The fundamentals of human influence: Leveraging
leadership. Leadership and Organizational Development Journal.
VI. Articles under Development:
Heames, J.T. 100 years of management change: How has the training function
responded?
Heames, J.T. & Broom, K. Customers as partial employees: A role theory
perspective.
Heames, J.T & Service, R.W. Reversing destructive leadership: A theoretical
approach.
Heames, J.T. Intra-organizational survey response rates: An employee trust issue.
Heames, J.T. & Guidice, R.A. Organizational learning & employee turnover: A
curvilinear relationship.
VII. Conference Participation:
Heames, J.T. & Harvey, M. Workplace bullying: A cross level assessment.
International Business & Economic Research Conference, Las Vegas, NV,
October, 2006.
Heames, J.T. From Barnard’s executive to the 21st Century global executive: A
transition in the management environment. Proceedings, Southern Management
Association Annual Conference, Charleston, SC,
November, 2005.
J.T. Heames
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Heames, J.T. Intra-organizational survey response rates: An employee trust issue.
Proceedings, Southern Management Association Annual Conference, Charleston,
SC: November, 2005.
Heames, J.T. & Guidice, R. Organizational learning & employee turnover: A
curvilinear relationship. Proceedings, Academy of Management Annual
Conference, Hawaii,
August, 2005
Heames, J.T. Status inconsistency: An antecedent to bullying. Proceedings, Southern
Management Association Annual Conference, San Antonio, TX,
November, 2004.
Harvey, M, Fung, H. Novicevic, M., & Heames, J.T. Identification of potential
entrepreneurs and intrapreneurs: A Cognitive Framework. Proceedings,
International Academy of Business and Economics, Las Vegas, NV,
October 2004.
Heames, J.T. 100 Years of change: How has the training function responded?
Proceedings, Academy of Management Annual Conference, New Orleans, LA,
August, 2004.
Service, R.W. & Heames, J.T. Leveraging leadership: Top 10 principles for
application. Proceedings, UNL Gallup Leadership Institute Summit, Lincoln,
Nebraska,
June, 2004.
Service, R.W. & Heames, J.T. Putting management back in the managerial
information system course. Proceedings, International Academy of Business &
Public Administration Disciplines, New Orleans, LA,
January 2004.
Service, R.W. & Heames, J.T. Managerial applications and teaching dichotomies.
Proceedings, MBAA Annual Conference, Chicago, IL,
March 2003,
McGraw-Hill/Irwin Distinguished Paper Award.
J.T. Heames
CV – Pg 5
VIII. Conference Attendance/Service:
Southern Management Association, Clear Water Springs, FL: October 2006.
Session Chair, Reviewer, & Discussant
Annual Meeting of the Academy of Management, Atlanta, GA: August 2006.
Reviewer & Placement Volunteer
Southern Management Association, Charleston, SC: November, 2005.
Author, Discussant, & Reviewer
Annual Meeting of the Academy of Management, Honolulu, Hawaii: August, 2005.
Author & Reviewer
Southern Management Association, San Antonio, TX: November, 2004.
Author, Discussant, Presenter, & Reviewer
Doctoral Consortium
Annual Meeting of the Academy of Management, New Orleans, LA: August, 2004.
Author, Reviewer, & Presenter
UNL Gallup Leadership Institute Summit, Lincoln, Nebraska: June, 2004.
Author & Presenter
MBAA Annual Conference, Chicago, IL: March, 2003.
Author & Presenter
IX. Cases & Notes:
Heames, J.T. (2001). When a boss goes too far. Community Banking School,
Samford University. Case reviews the regulatory issues surrounding sexual
harassment issues between employees and supervisors.
Heames, J.T. (2000). When a customer who goes too far. Community Banking
School, Samford University. Case reviews the regulatory issues surrounding
sexual harassment issues from external offenders and the responsibility held by
the employer and managers.
Heames, J.T. (1995). Community bank alliances. Community Banking School,
Samford University. Note reviews the various alliances developed by community
banks to broaden bank services and expand customer base.
J.T. Heames
CV – Pg 6
Service, R. W. & Heames, J.T. (1995). Promotion practices at Davenport.
Community Banking School, Samford University. Case considers the human
resource management staffing and promotion practices at a small community
bank. Charges of discrimination have been raised through a complaint filed with
the Equal Employment Opportunity Commission.
Guess, K. & Heames, J.T. (1995). Fulton State Bank. Community Banking School,
Samford University. Case outlines the strategic options facing an Alabama-based
community bank, faced with significant competition from a branch of a large
regional bank.
Heames, J. T. (1994). Is the cost of service too high? Community Banking School,
Samford University. Note examines the benefits and costs of services provided by
a community bank in relation to the needs of its changing customer base.
Heames, J.T. (1994). First National Bank of Jordan. Community Banking School,
Samford University. Case considers potential changes in product and customer
service policies at a small community bank in light of immediate and aggressive
competition.
Heames, J. T. (1993). Dixie Bank of the South. Community Banking School, School
of Business, Samford University. Case compares the management philosophies,
leadership styles, and corporate culture of two community banks and how these
are reflected in the strategies followed by the two banks.
Heames, J.T. (1992). Then came Debbie. Annual Pre-Licensure Course for Health
Care Administrators. Case considers the chain of command and other relevant
human resource management issues revolving around the management of a
troublesome employee.
X. Non-Academic Articles:
Heames, J.T. (2001). Generational diversity. Jefferson County Investor’s Relations
Newsletter, June, III (4): 8-10.
Heames, J.T. (2001). Alabama needs a centralized business certification process.
Jefferson County Investor’s Relations Newsletter, III(x): x-x.
Heames, J.T. (2000). Diversity in Jefferson County. Jefferson County Investor’s
Relations Newsletter, December, II (2): 7-8.
Reprinted: (2002) Asset Management – QC News, May, x(x): x-x.
Heames, J.T. (2000). Women entrepreneurs: Facts, figures & the future. Jefferson
County Investor’s Relations Newsletter, September, II (5): 10-12.
J.T. Heames
CV – Pg 7
XI. Academic Service:
University of Mississippi
2004-2005, Deans Search Committee, School of Business Administration
Samford University, The following list represents just a few of the numerous
committees or task force memberships during 12-year tenure in the School of
Business.
 Business School Accreditation Committee
 Task Force on Adult Education
 Search Committee – University Registrar
 Lead the Development of a Transfer Guide for Alabama Community Colleges
 Honors Court
XII. Academic Courses Taught:
ILR 508
Mgmt 475
Mgmt 476
Mgmt 478
Mgmt 371
Mgmt 383
Hozi 101
Busa 100
Staffing & Selection
Leadership: Paradigms & Roles
Negotiation & Conflict Management
Small Business Management
Principles of Management
Human Resource Management
Horizons (Designed for incoming freshmen)
Introduction to Business (World of Business)
XIII. Corporate & Academic Certifications:
2005
2003
2001
2001
2001
2000
2000
1996
1995
1994
CARMA Virginia Commonwealth University, Qualitative & Mixed Methods
Institute
Certified Instructor Dale Carnegie & Associates, Inc.: Leadership Training for
Managers
Certified Instructor – Who Moved My Cheese®: Change Program by Spencer
Johnson
Dale Carnegie Course ®
Dale Carnegie – Leadership Training for Managers®
Instructor Certification - Protocol School of Washington: Business Etiquette
& International Protocol
Instructor Certification - NxLevel®: Entrepreneurial Programs
Distributor and Instructor Certification - Inscape Publishing: Disc, CARE,
Time Management, Leadership, Listening, Diversity
Personnel Law Update Seminar
Facilitator Certification - Myers-Briggs Personality Profiles
J.T. Heames
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XIV. Corporate Training Programs Using Instrumented Learning Profiles:
Business Etiquette: The Extra Competitive Advantage
Valuing Diversity by Meeting on Common Ground
Building Innovative and Problem Solving Teams
Time is Money – 101 Ways to Master Yours
Conflict Resolution: Personalities - Good, Bad, and Just Plain Different
Self-Discovery of Leadership Potential
Who Moved My Cheese – It is all About Handling Change
XV. Professional & Civic Organizations:
Current Memberships:
Academy of Management
Southern Management Association
International Association for Conflict Management
Society for Human Resource Management
Past Memberships & Associations:
Network Birmingham, Inc.
Board President, 2001
Board Treasurer, 2002
Samford MBA Alumni Association
Sigma Beta Delta – National Honor Society in Business, Mgmt, & Admin
PATH – Partnership & Assistance for the Homeless
Board Vice President, June 2000-July 2
Board President, July 2001-December 2002
Merger Steering Committee Lead, 2001-2002
National Association of Women Business Owners
XVI. Family:
Husband:
Children:
Jon Timothy Heames (Tim)
Heather Thompson Acton (Heather)
William Wiggs Thompson, IV (Wiggs)
XVII. Contact Information:
West Virginia University
College of Business & Economics
Department of Management & Industrial Relations
Office 104
Morgantown, WV 26506
O: 304-293-7936
C: 205.482.8558
E: joyce.heames@mail.wvu.edu