TROY UNIVERSITY MASTER SYLLABUS SORRELL COLLEGE OF BUSINESS MKT 4469 Marketing Management Prerequisites MKT 3300 and 15 SH in marketing courses beyond MKT 3300. Description This is the capstone course for marketing major students. Focus is on marketing management problem solving by applying marketing concepts, procedures and practices learned. Vehicles to deepen this decision-making approach will include text, cases and simulations. This is the capstone course for the Marketing major. Objectives On completion of the course, the student should be able to: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Discuss customer satisfaction and value. Gather marketing information. Describe the marketing environment. Analyze business markets, customer markets, and buyer behavior. Craft a marketing segmentation and target marketing plan. Apply market positioning concepts to a marketing scenario. Explain the product life-cycle and new-product development. Make product line and brand management decisions in a marketing scenario. Craft a pricing strategy and pricing program in a marketing scenario. Demonstrate how to manage marketing channels and marketing communications, including direct and online marketing. Master Syllabi are developed by the senior faculty in each business discipline. This Master Syllabus must be used as the basis for developing the instructor syllabus for this course, which must also comply with the content specifications outlined in the Troy University Faculty Handbook. The objectives included on this Master Syllabus must be included among the objectives on the instructor’s syllabus, which may expand upon the same as the instructor sees fit. The statement of purpose seeks to position the course properly within the curriculum and should be consulted by faculty as a source of advisement guidance. Specific choice of text and other details are further subject to Program Coordinator guidance. 1 August 2005 Master Syllabus: MKT 4469 2 Purpose To provide the marketing-oriented tools necessary for the practical application of marketing decision-making in both a conceptual and an operational framework. Marketing concentration requirement. Approved Texts Kotler, P. (2012 or current). A framework for marketing management (5th ed.). Upper Saddle River, NJ: Prentice Hall. Marshall, G. and Johnston, M. (2011 or current). Essentials of Marketing Management (1st ed.). New York: McGraw-Hill Irwin. Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies)