TROY UNIVERSITY MASTER SYLLABUS SORRELL COLLEGE OF BUSINESS MGT 4479 Management Seminar Prerequisites Students should have completed the Pre-Business Core, MGT 3300, QM 3345, MGT 3375, MGT 4440, and MGT 4472 prior to taking this class and should be near the end of their program. Description This course is a study of current management issues which examines the application of traditional management theory in the context of current management problems. This is the capstone course for the management majors. Student Learning Outcomes On completion of the course, the student should be able to: 1) Identify management philosophies of early and current theorists including Taylor, Fayol, Follett, Weber, Drucker, Deming, Mintzberg, Jim Collins. 2) Discuss early and current management philosophies of Taylor, Fayol, Follett, Weber, Drucker, Deming, Mintzberg, Jim Collins. 3) Explain why historical aspects of management theories are relevant to current management practice. 4) Explain how planning, organizing, leading, and controlling differ through the practice of international management. 5) Compare and contrast human resource functions including recruiting, selection, training, and performance management between the United States and other countries. Master Syllabi are developed by the senior faculty in each business discipline. This Master Syllabus must be used as the basis for developing the instructor syllabus for this course, which must also comply with the content specifications outlined in the Troy University Faculty Handbook. The objectives included on this Master Syllabus must be included among the objectives on the instructor’s syllabus, which may expand upon the same as the instructor sees fit. The statement of purpose seeks to position the course properly within the curriculum and should be consulted by faculty as a source of advisement guidance. Specific choice of text and other details are further subject to Program Coordinator guidance. 1 August 2005 Master Syllabus: MGT 4479 2 6) Analyze past ethical dilemmas in management. 7) Evaluate the effectiveness of management actions to resolve ethical dilemmas. 8) Integrate operations management concepts with leadership and management practices. 9) Explain how management leadership styles will need to adapt to a culturally and demographically diverse workforce. 10) Analyze current topics in management. Purpose To facilitate the integration of all management major courses. BS/BA Management major requirement. Subsumes defunct MGT 3379 (used prior to Fall 2005). All written assignments for this course must be formatted according to APA style and must be graded using the appended rubric. SLO Bloom’s Taxonomy Course 1) Identify MGT 3300 management philosophies of early and current theorists including Taylor, Fayol, Follett, Weber, Drucker, Deming, Mintzberg, Jim Collins. 2) Discuss early and MGT 3300 current management philosophies of Taylor, Fayol, Follett, Weber, Knowledge Our SCOB Mission Knowledge Comprehension Knowledge Assessment Measure Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies) Master Syllabus: MGT 4479 Drucker, Deming, Mintzberg, Jim Collins. 3) Explain why historical aspects of management theories are relevant to current management practice. 4) Explain how planning, organizing, leading, and controlling differ through the practice of international management. 5) Compare and contrast human resource functions including recruiting, selection, training, and performance management between the United States and other countries. 6) Analyze past ethical dilemmas in management 7) Evaluate the 3 MGT 3300, MGT 4472 Application Skills MGT 3300, MGT 4472, MGT 4478 Comprehension, Analysis, Synthesis Competency MGT 3375 Knowledge, Application Skill MGT 3300, MGT 3375, MGT 4472 MGT 3300, Analysis Ability Evaluation Competency Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies) Master Syllabus: MGT 4479 effectiveness of management actions to resolve ethical dilemmas. 8) Integrate operations management concepts with leadership and management practices 9) Explain how management leadership styles will need to adapt to a culturally and demographically diverse workforce. 10) Analyze current topics in management 4 MGT 3375, MGT 4472 MGT 3300, QM 3345, MGT 3375, MGT 4472, MGT 4478 Knowledge, Analysis, Comprehension, Application, Synthesis Competencies MGT 3300, QM 3345, MGT 3375, MGT 4472, MGT 4478 Knowledge, Leadership Analysis, Comprehension, Application, Synthesis, Evaluation MGT 3300, QM 3345, MGT 3375, MGT 4472, MGT 4478 Analysis Ability Recommendations to instructors: 1) Post the rubric for students at the beginning of the course. 2) Additional readings are at the instructor’s discretion. 3) SLOs 2, 3, and 4 are appropriate for discussion board. Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies) Master Syllabus: MGT 4479 5 4) The SLOs can be delivered one per week or can be overlapped according to the instructor’s teaching. 5) These are minimum requirements. The instructor can add to but cannot take away from these SLOs, assignments and activities. 6) A research paper can be used to fulfill any of the SLOs. Any paper must be graded using the appended rubric. 7) Current topics are necessary in this course, not only to address current issues but to compare situations and dilemmas with past management practices and events to provide in-depth understanding in specific and general fields of management. 8) Instructors need to fill in the final column to indicate how and where they are assessing each SLO, and more than one assessment may be appropriate. For example, SLO 1 may include a discussion board, reading the text, coverage in a term paper and inclusion on an exam. Approved Texts Pierce and Newstorm. Manager’s Bookshelf (9th edition). Pearson. Wren, Daniel A. and Bedeian, Arthur G. (2009). The evolution of management thought (6th or current edition). New Jersey: John Wiley & Sons, Inc. Required readings for this course: Collins, Jim (July/August, 2005). Level 5 Leadership: The triumph of humility and fierce resolve. Harvard Business Review, 83(7/8), 136-146. Collins, Jim (May 5, 2008). The secret of enduring greatness. Fortune. New York: 157(9), 72. Grant, Michael M. (2006). Six Sigma for people? The heart of performance management. HR. Human Resource Planning, 29(1), 10-11. Gould, Jay W. (1999). Ethics: a pencil case. Journal of Management History, 5(8), 506-512. McCauley, Cindy and Wakefield, Michael (Winter 2006). Talent management in the 21st Century: Help your company find, develop and keep its strongest workers. The Journal for Quality and Participation, 29(4), 4-7; 39. Murphy, Jerome T. (March, 2006). An interview with Henry Mintzberg. Phi Delta Kappan, Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies) Master Syllabus: MGT 4479 6 87(7), 527-528. Schwab, Bernhard (June, 1996). A note on ethics and strategy: Do good ethics always make for good business? Strategic Management Journal, 17(6), 499-500. Tung, Rosalie L. (Fall, 1984). Human resource planning in Japanese multinationals: A model for US firms? Journal of International Business Studies, 15(000002), 139-149. NOTE: The instructor needs to select additional articles related to current topics to address SLO #10. Additional articles (current topics) are also intended to be applied in SLOs 2-3 & 6-9 as appropriate. Additional articles regarding current topics in international management would be appropriate for SLOs 4 and 5. Supplements Hira, Nadira A. (May 28, 2007). You raised them, now manage them. Fortune, New York: 155 (10), 38. Maidment, Fred (2009). Annual Editions: Management, 15th ed. Mcgraw-hill Higher Education Olivero, Mary Ellen (May, 1989). The implementation of a code of ethics: the early efforts of one entrepreneur. Journal of Business Ethics, (62), 183-189. (Ethics) Pierce, J. L., & Newstrom, J. W. (2005 or current). The manager’s bookshelf: A mosaic of contemporary views. Upper Saddle River, NJ: Prentice Hall. Sacks, Danielle (Jan/Feb 2006). Scenes from the culture clash. Fast Company. Boston 102, 72-77. Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies) Master Syllabus: MGT 4479 7 Grading Rubric Writing Assessment and Evaluation MGT 4479 --- Written Work Grading Standards Student's Name:_____________________________________ Abbreviated Title:____________________________________Date:________ (1) Responds fully to what the assignment asks; (2) Presents a manifest topic statement containing the issue to be analyzed and the position to be taken; (3) Exercises critical thinking that is clear, logical (coherent & relevant), deep, broad, and discriminating; (4) Expresses its purpose clearly and persuasively; (5) Invokes and uses disciplinary facts correctly; (6) Provides adequate supporting A-level work arguments with reasons, evidence, and examples; (7) Is focused, well organized, EXCELLENT and unified; (8) Uses direct language that is appropriate for the audience; (9) Invokes discerning sources when appropriate; (10) Correctly documents and cites sources; (11) Is free of errors in grammar, punctuation, word choice, spelling, and format; and (12) Displays originality and creativity in realizing items (1) through (9) above. B-level work Realizes high quality in (1) through (11) fully and completely --- but does not GOOD reveal originality or creativity. Realizes adequacy in (1) through (11) and demonstrates overall competence --C-level work but contains a few relatively minor errors or flaws. A "C" paper may show great NOT QUITE creativity and originality, but those qualities don't compensate for poor or careless ADEQUATE writing. A "C" paper is adequate in all regards but could use polish and usually looks and reads like a next-to-final draft. Fails to realize some elements of (1) through (11) adequately and contains several D-level work relatively serious errors or flaws or many minor ones. A "D" paper is less than WEAK adequate for public presentation and often looks and reads like a first or second Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies) Master Syllabus: MGT 4479 8 draft. Fails to realize several elements of (1) through (11) adequately andcontains many F-level work serious errors or flaws as well as many minor ones. An "F" paper usually contains POOR fatal errors of thought or execution and usually looks and reads like private writing. (1) Responds fully to the assignment EXCELLENT GOOD NOT QUITE ADEQUATE (2) Presents a manifest topic statement identifying the issue and the position EXCELLENT GOOD (3) Exercises good critical thinking EXCELLENT GOOD NOT QUITE ADEQUATE WEAK POOR (4) Expresses its purpose clearly and EXCELLENT GOOD persuasively throughout NOT QUITE ADEQUATE WEAK POOR (5) Invokes and uses disciplinary facts correctly NOT QUITE ADEQUATE WEAK POOR EXCELLENT GOOD NOT QUITE ADEQUATE WEAK POOR NOT QUITE ADEQUATE WEAK POOR (6) Provides adequate supporting arguments with reasons, evidence, and examples EXCELLENT GOOD (7) Is focused, well organized, and unified EXCELLENT GOOD NOT QUITE ADEQUATE WEAK POOR (8) Uses direct language that is appropriate for the audience EXCELLENT GOOD NOT QUITE ADEQUATE WEAK POOR (9) Invokes discerning sources when appropriate EXCELLENT GOOD NOT QUITE ADEQUATE WEAK POOR WEAK POOR Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies) Master Syllabus: MGT 4479 9 (10) Correctly documents and cites sources EXCELLENT GOOD NOT QUITE ADEQUATE WEAK POOR (11) Is free of errors in grammar, punctuation, word choice, spelling, and format NOT QUITE ADEQUATE EXCELLENT GOOD (12) Displays originality and creativity EXCELLENT GOOD NOT QUITE ADEQUATE WEAK POOR Overall Evaluation EXCELLENT GOOD NOT QUITE ADEQUATE WEAK POOR WEAK POOR Adapted from (http://www.siue.edu/~deder/grrub.html, Retrieved Aug, 21, 2006.) ADDITIONAL COMMENTS: While additional reading, exercises or activities may be added, no material, assignments or requirements may be removed from this Master Syllabus. This master syllabus includes the minimum requirements to meet the SLOs for this capstone class. Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies)