TROY UNIVERSITY MASTER SYLLABUS SORRELL COLLEGE OF BUSINESS MGT 6615 Ethical Leadership and Management in a Global Economy Prerequisites Graduate standing for the MSHRM program; For the MBA program, all foundation courses and acceptance into the MBA program. For the MSM program, BUS 6600 must be taken in the first term. Description Equips students with the critical leadership skills and solid understanding of today’s ethical theory they need to become effective business leaders in today’s turbulent times. The class explores the latest thinking in leadership theory and contemporary practices at work within organizations throughout the world. Closely connects theory to recent world events, such as the Wall Street meltdown, ethical scandals, and political turmoil. Students examine emerging topics, leadership vision and courage, leading virtual teams and actual leadership decisions. Student Learning Outcomes On completion of the course, the student should be able to: 1. Identify ethical dilemmas within a multicultural setting. 2. Propose workable solutions to ethical dilemmas that are mutually beneficial to all parties. 3. Identify implementation steps. Purpose This course is uniquely positioned across three degree programs (MSM, MSHRM, MBA) in an effort to place uniform emphasis on content and theories that ultimately promote active learning leading to practices that reinforce the importance of leadership, ethical business practices, and corporate social responsibility (with emphasis on long-term sustainability). Student Engagement: Instructors in this course will add videos, movies, site visits, guest speakers, service learning projects, or other activities designed to engage students in experiential and active learning activities designed to improve skills and the application of knowledge within the business community. Master Syllabi are developed by the senior faculty in each business discipline. This Master Syllabus must be used as the basis for developing the instructor syllabus for this course, which must also comply with the content specifications outlined in the Troy University Faculty Handbook. The objectives included on this Master Syllabus must be included among the objectives on the instructor’s syllabus, which may expand upon the same as the instructor sees fit. The statement of purpose seeks to position the course properly within the curriculum and should be consulted by faculty as a source of advisement guidance. Specific choice of text and other details are further subject to Program Coordinator guidance. 1 September 2015 Master Syllabus: MGT 6615 2 Recommended Texts* Dubrin, A. J. (2012 or most recent). Leadership: Research, Findings, Practice, Skills (7th Edition). Mason, OH; Cengage. Recommended Supplements Lawler, E. E., III., & Worley, C. G. (2011). Management reset: Organizing for sustainable effectiveness. San Francisco, CA: Wiley. ISBN: 978-0-470-63798-2 E-Book Preferred. *Most recent addition is required unless otherwise specified. Course coordinator: Dr. John Mankelwicz jmmank@troy.edu Proposed Assessment and Graduate Program SLO’s Covered in Course: I = Basic or Introductory Level (outcome is introduced) D = Developing Level (outcome is developed further, reinforced, or practiced) M = Mastery Level (outcome is mastered) A = Outcomes assessment evidence is collected. (Ideally both during the program and just before graduation) MSM Program SLO 1.2: (A) Students will analyze and develop ethical HR solutions to build sustainable organizational capacity MBA Progam SLO 2.1: (A) Students will apply ethical principles in decision making SLO 2.2: (A) Students will apply socially responsible principles in decision making SLO 3.2: (D) Students will use knowledge and tools from multiple disciplines to recommend solutions to global business problems MSHRM Program SLO 3.1: (A) Students will demonstrate an awareness of ethical issues as they affect HRM practices SLO 4.1: (A) Students will demonstrate awareness of cross-cultural issues on human resource management practices Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 8. Classroom 2. Course number + location section 9. Office location + 3. Term e-mail address 4. Instructor 10. Office telephone 5. Prerequisites 11. Course 6. Office hours description, 7. Class days, times objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, requirements dead day, final exam 18. ADA statement 23. Cheating policy 19. Electronic device 24. Specialization statement requirements 20. Additional (certification, services, licensure, teacher statements competencies) 21. Absence policy 22. Incomplete-work policy Master Syllabus: MGT 6615 2 Note: All assessment data must be completed and submitted when final grades are submitted. Assessment rubrics can be located under SCOB Curriculum Assessment and Development in Blackboard (Assessment/graduate/rubrics/MSM). MSM Assessment information link: http://business.troy.edu/Portal/msm-assessments.aspx Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 8. Classroom 2. Course number + location section 9. Office location + 3. Term e-mail address 4. Instructor 10. Office telephone 5. Prerequisites 11. Course 6. Office hours description, 7. Class days, times objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, requirements dead day, final exam 18. ADA statement 23. Cheating policy 19. Electronic device 24. Specialization statement requirements 20. Additional (certification, services, licensure, teacher statements competencies) 21. Absence policy 22. Incomplete-work policy Master Syllabus: MGT 6615 2 PROPOSED ASSESSMENT REQUIREMENT FOR STUDENTS Making Ethical and Socially Responsible Leadership Decisions in the Context of Globalization* *(This is a hypothetical scenario using fictional companies in fictional locations) By Mike Schraeder Troy University Montgomery (Updated 2/25/14) Introduction: You recently graduated with an MBA from a reputable university and have been hired as a regional director (assigned to the southern region) for a relatively large corporation (Mega Food, Inc.). Mega Food manufactures a variety of food products that are currently distributed and sold only in the United States. The corporation employs over 5,000 individuals in 20 facilities located throughout the United States. Most of these facilities were privately owned by the founder or members of the founders’ families and managed locally prior to being acquired by Mega Food. Overall, Mega Food, which is a publicly traded company, has had a relatively stable track record of profitability that is 5% below the industry average (Total revenues for the last five years have averaged $250 million). In the last three (3) years, shareholders have intensified pressures for Mega Food to increase overall profitability to meet or exceed the industry average. As regional director for the southern region, you have direct responsibility for the overseeing the performance of five (5) facilities. One of the facilities in your region specializes in manufacturing a variety of chocolate candies that are shipped to numerous wholesalers throughout the United States. The facility is located in Orchard, Georgia, a small, rural community with a population of 5,000. The facility employs 125 individuals in a variety of positions and typically generates a modest profit of $100,000 annually for Mega Food. The Senior Vice President for your division has asked you to evaluate the Orchard facility and make a formal recommendation regarding whether or not the operations performed by this facility should remain in Orchard or if the Orchard facility should be closed and the operations transferred to the country of Frostburg. Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 8. Classroom 2. Course number + location section 9. Office location + 3. Term e-mail address 4. Instructor 10. Office telephone 5. Prerequisites 11. Course 6. Office hours description, 7. Class days, times objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, requirements dead day, final exam 18. ADA statement 23. Cheating policy 19. Electronic device 24. Specialization statement requirements 20. Additional (certification, services, licensure, teacher statements competencies) 21. Absence policy 22. Incomplete-work policy Master Syllabus: MGT 6615 2 Additional Details Regarding the Orchard Facility: A. The breakdown of employees, by category, who work for the Orchard facility are as follows: 100 Assembly line workers (Average wage $12.00 per hour) 10 Assembly line supervisors (Average wage of $20.00 per hour) 10 Sales associates who interact with wholesalers who purchase from the facility (Average wage of $25 per hour) 4 Quality control supervisors (Average wage $18.00 per hour) 1 Plant manager (Annual salary of $75,000) B. Average tenure with the company is over 10 years, but several of the employees have worked for the company over 20 years and are nearing retirement. C. The Orchard facility is the largest single employer within a 100 mile radius of the town of Orchard and the only large employer remaining in the area. D. In addition to employing 125 individuals in the Orchard facility, several of the raw products and materials (such as milk and flour) are purchased from local farmers operating within a 50 mile radius of the facility. Additional Details Regarding the Country of Frostburg: A. The country is still developing in terms of infrastructure , but has made considerable progress recently in attracting companies looking for access to cheaper labor and access to less expensive raw materials. B. Average labor costs for individuals with a skill set required to be an assembly line worker are approximately $2 per hour. C. Costs for physical facilities and equipment are lower in Frostburg than the US. D. Labor laws and regulations related to human resource management are not well developed in Frostburg. Consequently, employees in Frostburg have far fewer protections than US workers, including safeguards that are related to the safety and health of workers. E. Environmental laws are less formal in Frostburg. Consequently, products such as milk, flour and other ingredients that are used to manufacture the chocolate do not undergo regular Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 8. Classroom 2. Course number + location section 9. Office location + 3. Term e-mail address 4. Instructor 10. Office telephone 5. Prerequisites 11. Course 6. Office hours description, 7. Class days, times objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, requirements dead day, final exam 18. ADA statement 23. Cheating policy 19. Electronic device 24. Specialization statement requirements 20. Additional (certification, services, licensure, teacher statements competencies) 21. Absence policy 22. Incomplete-work policy Master Syllabus: MGT 6615 2 inspections. Further, the types of chemicals and pesticides used on food products grown in Frostburg are not readily apparent. Summary of Your Analysis: After careful analysis, you have determined that Mega Food could conservatively generate an additional profit of $250,000 annually (within 3 to 5 years) by relocating the operations of the Orchard facility to Frostburg. Further, you have determined that there is the potential to increase this level of profitability significantly within a period of 5 to 10 years after relocating to Frostburg. These additional gains would result from improved skill levels of workers related to ongoing training, improved infrastructure, and process improvements. WRITING ASSIGNMENT The Following Questions are Required for MSM/MSHRM/MBA Program Assessment 1. Identify and specifically describe 3 to 5 major ethical issues you would encounter in the process of formulating your recommendation. In your response, please justify or support why you feel that each of the issues have ethical implications. 2. Identify and specifically describe 3 to 5 issues related to social responsibility (with implications related to sustainability) that you would encounter in the process of formulating your recommendation. In your response, please justify or support why you feel that each of the issues have implications related to social responsibility. 3. Identify and specifically describe 3 to 5 major global trends that are specifically influencing Mega Food to consider relocating operations of the Orchard facility to the country of Frostburg. In your response, please be specific in stating why Program SLO’s Assessed/Targeted MSM-SLO 1.2 MBA-SLO 2.1 MSHRM-SLO 3.1 Program SLO’s Assessed/Targeted MSM-SLO 1.2 MBA-SLO 2.2 MSHRM- Program SLO’s Assessed/Targeted MSMMBAMSHRM-SLO 4.1 Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 8. Classroom 2. Course number + location section 9. Office location + 3. Term e-mail address 4. Instructor 10. Office telephone 5. Prerequisites 11. Course 6. Office hours description, 7. Class days, times objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, requirements dead day, final exam 18. ADA statement 23. Cheating policy 19. Electronic device 24. Specialization statement requirements 20. Additional (certification, services, licensure, teacher statements competencies) 21. Absence policy 22. Incomplete-work policy Master Syllabus: MGT 6615 2 or how each of the global trends is directly impacting Mega Food. 4. Summarize 3 to 5 major challenges that Mega Food would encounter if they chose to relocate the operations of the Orchard facility to the country of Frostburg. 5. What would be your official recommendation to Mega Food? Please support your answer by providing rationale that incorporates appropriate concepts covered in your business courses. 6. This question has two parts. For this question, assume that you are a consultant that has been hired by Mega Food to make a recommendation regarding this scenario (instead of an internal employee). A. List and describe three major ethical issues you would encounter in analyzing this situation and making your recommendation. Please justify/support your response. B. As a consultant, would you make the same recommendation that you listed in response to Question #5 (above)? Why or why not? Program SLO’s Assessed/Targeted MSM-SLO 1.2 MBA- SLO 2.1/SLO 2.2 MSHRM- SLO 3.1 Program SLO’s Assessed/Targeted MSMMBAMSHRM**THIS QUESTION SYNTHESIZES ALL SLO’S DEPENDING ON THE NATURE OF THE STUDENTS’ RESPONSES Program SLO’s Assessed/Targeted MSMMBAMSHRM- Important Note to Faculty: Faculty may also include additional questions to expand or further enhance the assignment. However, to better facilitate the assessment process, please leave the first six questions in the current order and intact. Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 8. Classroom 2. Course number + location section 9. Office location + 3. Term e-mail address 4. Instructor 10. Office telephone 5. Prerequisites 11. Course 6. Office hours description, 7. Class days, times objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, requirements dead day, final exam 18. ADA statement 23. Cheating policy 19. Electronic device 24. Specialization statement requirements 20. Additional (certification, services, licensure, teacher statements competencies) 21. Absence policy 22. Incomplete-work policy