Best Practice Networking Thursday 20th May 2010 Guest Presenter: Dr. Mark Lee Hunter, INSEAD Facilitator: Stephen Boyle, UCD School of Business Networking: Principles and Methods, Part One Dr. Mark Lee Hunter UCD Business Alumni ,May 20th 2010 What we’re doing tonight 1. Understand our attitudes toward networking 2. Understand how we can influence networks 3. Take a snapshot of our own network practices and how we can change them Network = “An interconnected system of things or people”; You are in one whether you: Like it or not… Use it or not… Typical comments on networking “I always saw networking as small talk in order to get something. I don’t like doing it, and I don’t like people calling me to get favors. Relationships should develop in a natural way.” “I refuse to play stupid political games…. You can only do what you think is the ethical and right thing from your perspective and if they're not going to react, there is not much more you can do.” Why are we so negative about networking? Confusion over personal/professional domains Can we be sincere while networking? Fair process concerns Why reward “politics” over competence? Fundamental ambiguity of networking It’s not always clear who is key! Can we try a different perspective on networks? Personal vs. professional You don’t have to be friends with everyone; help those you want to help Fair process concerns Exact a price for politics Fundamental ambiguity of networking Put how before why. Keep your own goals and values clear. Distinguishing network types Operational Personal Strategic Purpose Get things done Develop yourself Build the future, get support Space and Time Mostly internal; present Mostly external; present and future Links, adversaries, allies; future Who belongs? Key contacts prescribed by task and organization; very clear who is relevant Network attributes & key behaviors Depth: Building strong working relationships Key contacts Key contacts are are defined by the discretionary; context & not always clear environment; not who is relevant always clear who is relevant Breadth: Reaching out to contacts who can make referrals Leverage: Shaping network and links Is this how you build a network? Timothy, a principal in a mid-sized software firm, had a speech impediment. He mastered his handicap when he could prepare for meetings, but more casual encounters inside and outside the firm were painful. He began systematically accepting at least two invitations per week to social events. He asked to know who was invited, and did background research on other guests. Then he used this knowledge to open conversations. Use personal networks to: Explore your character (what you can give!) Test ideas Test new roles Gain perspective Personal networks = rehearsal space! What’s wrong with this picture? An accounting manager in a mid-sized private firm was promoted to financial director and a place on the board. With the accord of the company founder, he plunged into a reorganization of the accounting department that would enable the books to withstand close scrutiny from potential investors for an IPO. Don’t confuse operations and strategy… please! Operational networking = find best practices, best people to work with, get big jobs done Strategic networking = find out who can enable or disable your goals… and get them on board or get around them! The network IS the strategy BP Alternative Energy: New unit launched in 2006. CEO Vivienne Cox built internal network to plan and train each other. Brought in peers to vet. Launched « water cooler » promotion campaign…. THEN went to group CEO for approval. The customer is in the network Reverend guitars: Company going bankrupt with innovative products. Owner started his own forum, launched new line. First customers and promoters were forum members. How do you get to the star? You’re at a conference where there’s a big star in your field. You’ve got a good reason to talk with her. But she’s surrounded. And you don’t know anyone else at the conference, either. Do I do this myself? Yes. Global Investigative Journalism Network: Cofounder in 2001. Operational use: Stay current on best practice. Strategic use: Enable teaching and research, including manual on investigation for UNESCO. Key personal lessons: It takes time (8 years to manual!) Give before you get (especially listening!) Thanks for listening To contact me: Markleehunter@gmail.com To see my work: http://markleehunter.free.fr Questions and Answers Upcoming Alumni Events We have a number of upcoming events, which will allow you to meet fellow alumni and increase your knowledge base. “Executive Insights” with Hugo MacNeill, MD, Goldman Sachs and Prof. Ray Kinsella, UCD at 6pm – 8pm on Thursday 27th May in UCD Smurfit School. “Navigating the Markets” a panel discussion with industry experts including Declan Bourke, MBA ‘07, CMC Markets, Robbie Kelleher, Davy and Brian Weber, Quilter (part of Morgan Stanley) on investment strategies for 2010 and beyond at 6pm – 8pm on Thursday 10th June in UCD Smurfit School. Golf Outing on Sunday 11th July in Druids Glen. Purchase your ticket online at www.ucd.ie/businessalumni or telephone Caroline on 01 7168050 for more information.