Record of Achievement
for
Personal Learning and Thinking Skills
Warehousing and Storage Level 2
Candidate Name: _________________
September 2010 Version 2
Introduction
All apprenticeship frameworks must specify the outcomes which an apprentice is to achieve in the
six Personal Learning and Thinking Skills (PLTS) listed below and how they are evidenced.
Achievement of PLTS must be based on evidence that is subject to quality assurance. This Record
of Achievement is based on quality assured evidence within the Warehousing and Storage
qualification. The six PLTS and their outcomes include:






Independent enquiry
Creative thinking
Reflective learning
Team working
Self management
Effective participation
PLTS must be formally assessed. However, Skills for Logistics considers assessment of units
within the Warehousing and Storage qualification provides relevant evidence for the achievement
of PLTS. To this end, examples of where and how this evidence occurs and can be assessed, is
provided within this document. However, assessors may decide to use alternative evidence, which
is perfectly acceptable and should be recorded within this Record of Achievement. Skills for
Logistics does not require PLTS to be accredited.
Although PLTS are referenced and mapped to QCF units within the Warehousing and Storage,
assessors should be flexible in their interpretation to avoid discrimination against those with a
learning difficulty. For example care should be taken to ensure that interpretation of references to
‘speaking and listening’ are inclusive, as far as possible, of those with speech and hearing
difficulties.
PLTS should be assessed alongside the candidate’s assessment for the Warehousing and Storage
qualification and once achieve should be recorded on the following record sheets. There is a
signoff sheet at the back of this document which should then be submitted to Skills for Logistics
when a claim is made for the Apprenticeship Certificate.
1
Warehousing and Storage Level 2
Record of Achievement for PLTS – Independent Enquirers
PLTS Criteria
Suggested source of evidence
within Qualification
IE 1 To identify questions to answer and
problems to resolve
K/502/1072 Health, Safety and
Security at work
1.9 Identify who the nominated first
aiders are
IE 2 Plan and carry out research,
appreciating the consequence of
decisions
K/502/1072 Health, Safety and
Security at work
2.5 Explain what the most likely
accidents and emergencies in the
workplace are and how to deal with
them
IE 3 Explore issues, event or problems
from different perspectives
K/502/1072 Health, Safety and
Security at work
2.2 Identify hazards posed by
machinery that is used in the
workplace and demonstrate
methods of making safe or reducing
their danger in the event of an
accident
IE 4 Analyse and evaluate information,
judging its relevance and value
K/502/1072 Health, Safety and
Security at work
1.2 Identify where alarms,
emergency exits, escape routes,
emergency equipment and assembly
points are located
Assessor devised
alternative source of
evidence
2
Warehousing and Storage Level 2
Unit within
qualification where
alternative evidence
occurred
Method
of
assessment
Date
achieved
PLTS Criteria
Suggested source of evidence
within Qualification
IE 5 Consider the influence of
circumstances, beliefs and feelings on
decisions and events
K/502/1072 Health, Safety and
Security at work
1.1 Take appropriate action in the
event of fire, emergencies or
accidents
IE 6 Support conclusions, using reasoned
arguments and evidence
K/502/1072 Health, Safety and
Security at work
1.1 Take appropriate action in the
event of fire, emergencies or
accidents
Assessor devised
alternative source of
evidence
Unit within
qualification where
alternative evidence
occurred
I confirm that this candidate has achieved the PLTS for Independent Enquirers.
Assessor name _________________ Assessor signature ____________________ Date ________________________
3
Warehousing and Storage Level 2
Method
of
assessment
Date
achieved
Record of Achievement for PLTS – Creative thinkers
PLTS Criteria
Suggested source
within Qualification
of evidence
CT 1 Generate ideas and explore
possibilities
Y/601/7920 – Contribute to the
provision of customer services in
Logistics Operations
1.3 Describe the importance of
• promoting the organisation’s image
positively
• effective communication
• good customer service
CT 2 Ask questions to extend their
thinking
Y/601/7920 – Contribute to the
provision of customer services in
Logistics Operations
Assessor devised
alternative source of
evidence
2.6 Identify customer needs
2.7 Deal effectively with customer
enquiries
4
Warehousing and Storage Level 2
Unit within
qualification where
alternative evidence
occurred
Method
of
assessment
Date
achieved
CT 3 Connect their own and others’ ideas
and experiences in innovative ways
R/601/7933 – Sort goods or
materials for recycling or disposal in
Logistics Operations
1.2 Explain the types of goods and
materials that are suitable for
recycling and those that are not
2.1 Undertake initial checks to
determine the suitability of the goods
and materials for recycling or
disposal
CT 4 Question their own and others’
assumptions
R/601/7933 – Sort goods or
materials for recycling or disposal in
Logistics Operations
2.2 Sort the goods and materials
correctly
CT 5 Try out alternatives or new solutions
and follow ideas through
R/601/7933 – Sort goods or
materials for recycling or disposal in
Logistics Operations
2.3 Remove any parts of the goods
and materials that are not suitable for
recycling and dispose of them
correctly
CT 6 Adapt ideas as circumstances
change
R/601/7933 – Sort goods or
materials for recycling or disposal in
Logistics Operations
2.6 Prepare the goods or materials
for further processing according to
5
Warehousing and Storage Level 2
the organisation’s specifications for
recycling or disposal
I confirm that this candidate has achieved the PLTS for Creative thinking.
Assessor name _________________ Assessor signature ____________________ Date ________________________
6
Warehousing and Storage Level 2
Record of Achievement for PLTS – Reflective learners
PLTS Criteria
Suggested source
qualification
of
evidence
within
the
RL 1 Assess themselves
and others, identifying
opportunities and
achievements.
The learner is given the opportunity to assess their
progress towards the achievement of the apprenticeship.
They should be encouraged to identify opportunities to
develop their skills and knowledge in Warehousing and
Storage and discuss with their supervisor/assessor when
they feel they have made progress in this area. They
may also be invited to assess how their peers are
progressing towards certain tasks.
RL 2 Set goals with
success criteria for their
development and work
This will be covered by the development of the individual
learning plan.
RL 3 Review progress,
acting on outcomes
This will be covered by the quarterly reviews.
RL 4 Invite feedback
and deal positively with
praise, setbacks and
criticism
During a progress review, a learner should be
encouraged to invite feedback on their performance and
achievement towards goals set. Part of the process will
inevitably include receiving praise, discussing setbacks
and dealing with criticism.
RL 5 Evaluate
experiences and
learning to inform future
progress
As part of the review process, the learner must evaluate
the learning experience and discuss with their
supervisor/assessor. This will enable them both to plan
future goals.
RL 6 Communicate their
learning in relevant ways
for different audiences
The learner will need to communicate progress (or lack
of) to their employer/supervisor and assessor.
7
Warehousing and Storage Level 2
Assessor devised
alternative source of
evidence
Unit within
qualification where
alternative
evidence occurred
Method
of
assessment
Date
achieved
I confirm that this candidate has achieved the PLTS for Reflective learners.
Assessor name _________________
Assessor signature ____________________
8
Warehousing and Storage Level 2
Date ______________________
Record of Achievement for PLTS – Team workers
PLTS Criteria
Suggested source of evidence
within the qualification
TW 1 Collaborate with other to work
towards common goals
H/601/7919 Develop effective
working relationships with
colleagues in logistics operations
Assessor devised
alternative source of
evidence
1.2 Describe own roles and
responsibilities and those of
colleague
TW 2 Reach agreements, managing
discussion to achieve results
H/601/7919 Develop effective
working relationships with
colleagues in logistics operations
2.3 Respond to requests from
colleagues that fall within your
responsibility
TW 3 Adapt behaviour to suit different
roles and situations, including leadership
roles
H/601/7919 Develop effective
working relationships with
colleagues in logistics operations
2.4 Report any circumstances that
prevent the achievement of quality
standards
9
Warehousing and Storage Level 2
Unit within
qualification where
alternative evidence
occurred
Method
of
assessment
Date
achieved
TW 4 Show fairness and consideration to
others
H/601/7919 Develop effective
working relationships with
colleagues in logistics operations
2.1 Communicate with colleagues
effectively
2.5 Obtain information and
assistance from colleagues
TW 5 Take responsibility, showing
confidence in themselves and their
contribution
H/601/7919 Develop effective
working relationships with
colleagues in logistics operations
2.1 Communicate with colleagues
effectively
2.2 Confirm tasks, priorities and
responsibilities clearly and accurately
with colleagues
TW 6 Provide constructive support and
feedback
H/601/7919 Develop effective
working relationships with
colleagues in logistics operations
1.4 Explain the importance of
feedback
to
improve
work
performance
1.5 Explain how to identify learning
needs and the opportunities for
learning that are available
10
Warehousing and Storage Level 2
I confirm that this candidate has achieved the PLTS for Team workers.
Assessor name _________________
Assessor signature ____________________
11
Warehousing and Storage Level 2
Date ______________________
Record of Achievement for PLTS – Self managers
PLTS Criteria
Suggested source
of
within the qualification
evidence
SM 1 Seek out challenges or new
responsibilities and show flexibility
when priorities change
Y/601/7917 – Wrap and Pack goods in
Logistics Operations
Assessor devised
alternative source of
evidence
1.6 Explain appropriate action when
dealing with identified problems
2.9 Dispose of waste materials
correctly and promptly
SM 2 Work towards goals, showing
initiative, commitment and
perseverance.
Y/601/7917 – Wrap and Pack goods in
Logistics Operations
2.1 Check that the goods being packed
match the specifications provided in
the information
SM 3 Organise time and resources,
prioritising actions
Y/601/7917 – Wrap and Pack goods in
Logistics Operations
2.3 Schedule the packing of the goods
according to agreed work instructions
SM 4 Anticipate, take and manage
risks
Y/601/7917 – Wrap and Pack goods in
Logistics Operations
2.4 Protect goods from damage while
they are being packed
12
Warehousing and Storage Level 2
Unit within
qualification where
alternative evidence
occurred
Method
of
assessment
Date
achieved
SM 5 Deal with competing pressures,
including personal and work-related
demands
Y/601/7917 – Wrap and Pack goods in
Logistics Operations
2.2 Comply with all health, safety and
security issues relating to wrapping
and packing the goods
2.3 Schedule the packing of the goods
according to agreed work instructions
SM 6 Respond positively to change,
seeking advice and support when
needed
SM 7 Manage their emotions, and build
and maintain relationships
Y/601/7917 – Wrap and Pack goods in
Logistics Operations
1.5 Identify problems that can occur
when wrapping and packing the goods
1.6 Explain appropriate action when
dealing with identified problems
Y/601/7917 – Wrap and Pack goods in
Logistics Operations
1.1 Explain the relevant organisational
policies and procedures for packing the
goods in logistics operations that relate
to:
• health, safety and security
requirements
• environmental factors
• special requirements
• personal protective equipment
• waste minimisation and disposal
1.4
Describe
the
roles
and
responsibilities of colleagues in relation
to packing the goods
13
Warehousing and Storage Level 2
I confirm that this candidate has achieved the PLTS for Self Managers.
Assessor name _________________
Assessor signature ____________________
14
Warehousing and Storage Level 2
Date ______________________
Record of Achievement for PLTS – Effective participators
PLTS Criteria
Suggested source of evidence
within the qualification
EP 1 Discuss areas of concern, seeking
resolution where needed
F/601/7913 – Keep work areas clean
in Logistics Operations
Assessor devised
alternative source of
evidence
1.4 Identify problems that can occur
when maintaining the cleanliness of
work areas
1.5 Explain appropriate action when
dealing with the identified problems
EP 2
action
Present a persuasive case for
F/601/7913 – Keep work areas clean
in Logistics Operations
1.3 Explain the importance of
keeping the workplace clean and tidy
for health and safety purposes
EP 3 Propose practical ways forward,
breaking these down into manageable
steps
F/601/7913 – Keep work areas clean
in Logistics Operations
1.2 Describe different procedures to
maintain cleanliness in different work
areas
EP 4 Identify improvements that would
benefit others as well as themselves
F/601/7913 – Keep work areas clean
in Logistics Operations
2.3 Protect people in the work area
from cleaning hazards during the
cleaning process
15
Warehousing and Storage Level 2
Unit within
qualification where
alternative evidence
occurred
Method
of
assessment
Date
achieved
EP 5 Try to influence others, negotiating
and balancing diverse views to reach
workable solutions.
F/601/7913 – Keep work areas clean
in Logistics Operations
1.3 Explain the importance of
keeping the workplace clean and tidy
for health and safety purposes
2.5 Follow operational procedures to
ensure that other people are not
inconvenienced during the cleaning
process
EP 6 Act as an advocate for views and
beliefs that may differ from their own.
F/601/7913 – Keep work areas clean
in Logistics Operations
1.2 Describe different procedures to
maintain cleanliness in different work
areas
1.3 Explain the importance of
keeping the workplace clean and tidy
for health and safety purposes
I confirm that this candidate has achieved the PLTS for Effective Participators.
Assessor name _________________
Assessor signature ____________________
16
Warehousing and Storage Level 2
Date ______________________
Certificate of Compliance
Warehousing and Storage Level 2
Personal Learning and Thinking Skills
The candidate named below has satisfactorily met all the requirements for the following Personal Learning
and Thinking Skills






Independent enquiry
Creative thinking
Reflective learning
Team working
Self management
Effective participation
Date:
Candidate Name:
Candidate Signature:
Candidate Registration Number:
Work address:
Candidate Managers’ Name:
Candidate Managers’ Signature:
Assessor Name:
Assessor Signature:
Assessor Number:
IV Name:
IV Signature:
IV Number:
Note: A copy of this certificate must be sent alongside a framework claim, with a second
copy kept in the candidates’ personal file. The original is to be stored in the candidate
portfolio.
17
Warehousing and Storage Level 2