Set Assignments Issued July 2012 (updated January 2013) OCR Level 2 Award in Understanding Business Enterprise Scheme Code 10316 OCR QUALIFICATION CODE: 600/5582/0 Please note: Updated information is displayed in blue text We recommend these OCR assignments are used to provide evidence for the qualification above. The assignments contained within this booklet allow for completion of all of the required assessment criteria for the qualification. It is the centre’s responsibility to ensure that assignments are complete before the candidate work is dispatched to the OCR-appointed examiner-moderator. Unit Title Credit value Unit 9 Understand the personal qualities and abilities for business 1 Unit 10 Understand the opportunities and risks in running a business 1 Unit 11 Understand how to market a business 2 Unit 12 Understand how to negotiate in business 1 Unit 13 Understand business planning 1 Unit 14 Understand business resource and legal issues 1 Unit 15 Understand how to get help and support in business 1 Unit 16 Understand how to manage money in a business 1 Unit 17 Understand enterprise and enterprising skills 2 In order to achieve the OCR Level 2 Award in Understanding Business Enterprise candidates must achieve units totalling a minimum of four credits. Candidates must achieve a minimum of three credits from the Level 2 units contained within this booklet. Candidates may achieve the final credit from the Level 2 units contained within the booklet, or from the Level 1 or 3 units which can be found in the relevant corresponding assignment booklets. These OCR assignments remain live for the life of this qualification and must not be used as candidate practice material. ALL THESE MATERIALS MAY BE PHOTOCOPIED. Any photocopying must be done under the terms of the Copyright Designs and Patents Act 1988 solely for the purpose of these assessments. Candidates may complete these assignments electronically. QCA accreditation number: 600/5582/0 © OCR 2013 1 OCR Level 2 Award in Understanding Business Enterprise Contents Page Number(s) TUTOR INFORMATION Guidance for tutors This section provides general guidance and support to centre staff. It is not intended for use by candidates. Notes for tutors This section provides guidance on specific areas of the assignment that may need further clarification. It is not intended for use by candidates. CANDIDATE INFORMATION (This section must be photocopied for each candidate) General information for candidates This section provides candidates with general information on completion of the assignment in a question and answer format. Tasks This section contains all the tasks candidates must complete before submission for assessment. Unit 9 Understand the personal qualities and abilities for business 3–6 6 – 12 13 – 14 15 – 76 15 – 21 Unit 10 Understand the opportunities and risks in running a business 22 – 26 Unit 11 Understand how to market a business 27 – 35 Unit 12 Understand how to negotiate in business 36 – 40 Unit 13 Understand business planning 41 – 46 Unit 14 Understand business resource and legal issues 47 – 53 Unit 15 Understand how to get help and support in business 54 – 61 Unit 16 Understand how to manage money in a business 62 – 66 Unit 17 Understand enterprise and enterprising skills 67 – 76 2 OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise Set Assignments: Tutor Information OCR Level 2 Award in Understanding Business Enterprise OCR Assignments – Issued January 2013 3 OCR Level 2 Award in Understanding Business Enterprise Guidance For Tutors 1 2 3 4 General 1.1 OCR assignments are available to download from the OCR website. 1.2 OCR recommends that centres use these OCR assignments for formal assessment of their candidates. OCR assignments must NOT be used as practice material. 1.3 The assignments in this booklet form the assessment for the relevant unit. Units, including suggested teaching content, are available for download from the OCR website. Centres must ensure that the knowledge and understanding for each criterion is fully covered before candidates attempt the assessment. 1.4 Tutor guidance is provided later in this document and provides guidance on specific areas of the assignment that may need further clarification. 1.5 Where Centres choose not to use the OCR assignments, it is the responsibility of the Centre to ensure that all assessment criteria are sufficiently covered and referenced. 1.6 These assignments have been designed to meet the full assessment requirements of this qualification. Candidates will need to take part in a planned learning programme that covers the underpinning knowledge and understanding of the unit. Before carrying out the assignments 2.1 Candidates should be provided with a copy of the Candidate Information section of this booklet which now includes the ‘Glossary of terms’. 2.2 Candidates may carry out preparations prior to undertaking the tasks; there is no time limit for this. 2.3 Many of the tasks could initially be discussed either as a full group, if the numbers are small enough to allow everyone to actively participate, or in small groups with feedback to the whole group. This could generate a wide range of ideas, stimulating further group discussion and individual thought. This will prepare candidates for individual assessment which must be their own work. 2.4 Candidates may benefit from talking to business people, including Small Business Advisers and specialists, to find out how other businesses have performed. This could be done by visits to businesses or by having business people come in to the centre. Ideally, candidates would have the opportunity to talk to someone who has started their own business. Information could also be obtained from the internet. When completing the assignments 3.1 Candidates should be allowed sufficient time to complete all of the tasks. The recommended guided learning hours (glh) for each unit are provided in the Centre Handbook. However, this may vary depending on the nature of the tasks and the ability of individual candidates. It is suggested that evidence is produced in several sessions. 3.2 Each candidate must produce individual and authentic evidence for each task within the unit assignments. 3.3 Centre staff may give support and guidance to candidates. This support and guidance should focus on checking that candidates understand what is expected of them. It is not acceptable for tutors to provide model answers or to work through answers in detail. OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise 3.4 Candidates may use information from any relevant source to help them with producing evidence for the tasks. 3.5 The assignments have been provided in Word format so that candidates can complete them electronically. Where this is the case, centres should provide each candidate with an electronic copy of the assignments. This can be on disk, CD or on a secure networked system. OCR requires only the hard copy prints of the work as evidence. Candidates/centres must not alter the wording of the tasks in any way. 3.6 Each assessment criteria detailed within the unit has a corresponding task for completion. Suitable teaching content and examples are also provided within the unit. Tutors must teach to the unit and not to the assignment. 3.7 Unless the Assessment Criteria specifically states the method by which a task must be completed (eg in writing), candidates may provide evidence by another suitable method eg a presentation. Where this is the case, the candidate is required to provide suitable evidence for the moderator eg presenter notes/slides etc, accompanied by a witness statement 3.8 A tolerance of +/-20% will be accepted on all tasks specifying approximate word counts 3.9 The requirements of the tasks must be met by candidates. Where a task specifies ‘explain’ it is not sufficient for a candidate to merely ‘identify’ and work of this standard would be rejected at moderation. A ‘Glossary of terms’ has been added to the ‘Candidate Information’ to assist in ensuring candidates and centres understand the requirements. 3.10 Some of the units are frequently answered with a specific business in mind. In order to reliably assess these responses, context is required. Therefore candidates are now requested to give brief details if they are considering a particular business idea when completing tasks on certain units. 4 5 After completing the tasks 4.1 Candidates’ evidence is assessed by the centre’s assessor against the qualification specification contained in the units and tutor notes. For further information about assessment please refer to the section on Assessment and Moderation in the Centre Handbook. 4.2 Assessors’ decisions should be quality assured across the centre through internal moderation. For further information about internal moderation please refer to the Centre Handbook. Presentation of work The candidates’ completed tasks should be submitted to the named OCR-appointed examiner-moderator with the relevant unit or full Submission Cover Sheet (downloadable from the OCR website). Further information regarding submission of work can be found in the Centre Handbook and the Administrative Guide to Vocational Qualifications (A850). 6 Reworking the assignment 6.1 If candidates do not meet the minimum PASS requirements for the assessment objectives, further work will be required before the work can be submitted. Tutors should not submit work that they have not assessed as PASS standard. 6.2 Tutors may give feedback to candidates to support and guide them in producing evidence to the required standard. OCR Assignments – Issued January 2013 5 OCR Level 2 Award in Understanding Business Enterprise 6.3 6 OCR does not return copies of candidate work. As such, it is recommended that centres keep copies of all work until results are received. OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise Notes For Tutors Unit 9 – Understand the personal qualities and abilities for business This unit will develop a candidate’s understanding of whether they would like to run their own business, the knowledge and skills required and how these could be developed. Task 3 Evaluate own strengths and weaknesses in undertaking the activities needed in setting up and running a business Assessment criterion 1.3 is assessed in this task. Candidates must identify and evaluate. Their responses and assessment should relate specifically to the running of a business. Task 5 Analyse own key skills and knowledge needed for setting up and running a business and explain the ways in which these could be developed Assessment criteria 2.2 and 3.1 are assessed in this task. The last part of this task requires candidates to EXPLAIN how they could improve their own skills and knowledge. The responses need to explain or demonstrate how they could improve them. ‘By going to college’ is not a sufficient answer on its own. Candidates should be learning about different ways in which they could develop their skills and should be able to provide a variation in responses to the explanations. Task 7 Explain how to develop a plan for improving own knowledge and skills needed to set up and run a business Assessment criterion 3.3 is assessed in this task. Candidates should understand that everything cannot be developed at the same time. They need to take into account factors such as the order of priority and the timescale. Their explanation should make use of your answers in the previous tasks but they are not required to develop a plan for formal assessment. Unit 10 – Understand the opportunities and risks in running a business This unit aims to develop a candidate’s understanding of identifying opportunities and the benefits of innovation. The candidate will also consider the risks that may be faced by a business and how these could be managed. Task 2 Explain the steps in identifying opportunities for new products or services when running a business Assessment criterion 1.2 is assessed in this task. Candidates are required to explain the steps briefly. Just identifying the steps is insufficient for this task. OCR Assignments – Issued January 2013 7 OCR Level 2 Award in Understanding Business Enterprise Task 4 Explain what is meant by innovation in running a business Assessment criterion 2.1 is assessed in this task. To complete this task, candidates should understand what is meant by innovation and how this differs from an invention. Unit 11 – Understand how to market a business This unit aims to develop a candidate’s understanding of the market for a business by reviewing the potential customers and what they might want from the business. Candidates will then consider different methods by which to reach the customer and how businesses satisfy their customers. Task 1 Explain the factors that would make a business appealing to its customers Assessment criterion 1.1 is assessed in this task. Centres are specifically reminded that the requirement of this task is for candidates to identify the factors and then explain each. A full explanation is required for each factor. Task 2 Assess potential customers for a business Assessment criterion 1.2 is assessed in this task. In order to complete this task you must understand that it is important to know the types of customers, not named people, who you are trying to attract. In identifying potential customers, you must be specific and not general e.g. ‘people living in Plumpton Village’ is too general, whereas ‘walkers who park their cars near my shop’ is more specific. To complete this task you must: IDENTIFY at least FOUR potential types of customer for a business EXPLAIN key characteristics of each of these types of customers Task 4 Describe the different methods which could be used to promote a product or service to customers and assess the advantages and disadvantages of different methods which can be used by a business to reach customers Assessment criteria 2.1 and 2.2 are assessed in this task. Candidates must understand that there are many different ways in which a business could promote a product or service, but that not all of them would necessarily be suitable for a particular business. Candidates need to understand that effective promotion often focuses on the idea of adding value. Candidates also need to demonstrate some variation in the advantages and disadvantages given for this task. 8 OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise Task 6 Explain ways of measuring the level of customer satisfaction with the products or services of a business Assessment criterion 3.1 is assessed in this task. In order to complete this task candidates must understand that a business needs to retain its present customers and the subtle differences between some of the ways of measuring consumer satisfaction. Candidates must identify four different ways. Task 8 Explain the different ways in which businesses deal with customer complaints Assessment criterion 3.3 is assessed in this task. Candidates should understand different methods of dealing with customer complaints and the effect it may have on the business. Giving a full refund may seem like a good solution but other methods can provide a benefit to the business eg an exchange. Unit 12 – Understand how to negotiate in business This unit aims to develop the candidate’s understanding of successfully negotiating deals for a business. This includes the recognised steps within the negotiation process and how they can approach business negotiations in a professional manner. Task 4 Explain the stages in the process of negotiating successful deals when running a business Assessment criterion 2.2 is assessed in this task. To complete this task, candidates must understand what is meant by the negotiation process in general, not a specific negotiation. This task is regarding the stages in the process. Candidates need to realise that negotiation is about: all sides stating their position; exploring differences; seeking solutions; coming to an agreement; and ratifying it. This is an outline and candidates are expected to be able to expand on these. They may find it helpful to try role playing negotiations, perhaps using something that has/could come up in a business environment. Unit 13 – Understand Business Planning This unit aims to develop the candidate’s understanding of the specific goals that various business may have and how this will affect how the business operates. They will consider the value of planning in business and how progress towards the goals can be tracked. Task 4 Describe the ways of checking if the business has achieved its goals Assessment criterion 2.1 is assessed in this task. To complete this task, candidates need to be aware of how to check whether a goal has been achieved. Candidates will identify suitable goals in task one and their responses to this task should relate to the answers provided for in task 1. OCR Assignments – Issued January 2013 9 OCR Level 2 Award in Understanding Business Enterprise Unit 14 – Understand Business Resource and Legal Issues This unit aims to develop the candidate’s understanding of the resources required to set up the business and how the work can be structured for efficiency. Candidates will also review the legal issues that will impact on them when starting and running a business and the various legal statuses they can consider for the business. Task 2 Explain how organising work in different ways can help make best use of time and resources Assessment criterion 1.3 is assessed in this task. In order to complete this task, candidates must understand that there are many ways of organising work and that different ways may be appropriate in different situations or for different people. The aim is to make best use of time and resources. The teaching content within the OCR unit (available on the qualification pages of the OCR website) contains further information that may be useful for tutors. Task 3 Explain the main legal requirements with which a business has to comply when starting up Assessment criterion 2.1 is assessed in this task. Candidates must understand that any new business has many legal requirements that they must fulfil before starting to trade. They should understand the difference between legal requirements and regulations and should choose laws that would be particularly appropriate for their business. The candidate responses should clearly state the Act. The list below is not is not a comprehensive list. health and safety trade descriptions sale of goods consumer protection employment law contract law data protection equality Task 4 Explain the main regulatory requirements with which a business has to comply when starting up Assessment criterion 2.2 is assessed in this task. Candidates must understand that any new business has many regulatory requirements that they must fulfil before starting to trade. They should understand the difference between legal requirements, compliance with the law as enshrined in an Act of Parliament, and regulation, rules designed to interpret applications of the law. The candidate responses should clearly state the Regulation. 10 OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise Unit 15 – Understand How to Get Help and Support in Business This unit aims to develop the candidate’s understanding of the help and support available to businesses. The unit reviews formal and informal sources and the merits of each and how businesses can use the support available. Task 3 Explain how to find out where help and support for a business can be obtained Assessment criterion 2.1 is assessed in this task. Candidates are required to explain various ways, with details of actual internet links or company names of who may be able to support them. Help and support should extend beyond the standard sources such as a bank and business advisers. Task 4 Explain how to build business contacts and networks to help own business achieve its goals Assessment criterion 2.2 is assessed in this task. In order to complete this task you need to understand the idea of business network. It may be beneficial for you to talk to business people, including a representative from the local Chamber of Commerce, while doing this task so as to find out about developing business networks and contacts. Your tutor/assessor may provide you with more information regarding such discussions. Candidates must address the word ‘build’ i.e. how would they go about building business networks and contacts e.g. joining your local Chamber of Commerce. An answer which describes business networks is not acceptable. Unit 16 – Understand How to Manage Money in a Business This unit aims to develop the candidate’s understanding of the principles of money management and the importance of financial planning. Candidates will also review the importance of keeping accurate financial records and the various methods of achieving this. Task 1 Explain the meaning of profit, turnover and cash flow in a business context Assessment criterion 1.1 is assessed in this task. The terms profit, turnover and cash flow have precise meanings. It is these which the candidates are required to explain. Task 4 Describe the financial records that a business should keep Assessment criterion 2.1 is assessed in this task. Candidates need to understand there are records that the business chooses to keep and records that they are required to keep by law. Responses do not have to all be of records that must be kept, although this area should have been sufficiently covered in the course material. OCR Assignments – Issued January 2013 11 OCR Level 2 Award in Understanding Business Enterprise Unit 17 – Understand Enterprise and Enterprising Skills This unit aims to develop the candidate’s understanding of the different ways of defining an enterprise and the various characteristics. They will analyse their own skills to those required in an enterprising environment and understand how these can be useful if different settings. Task 2 Identify the types of organisation that demonstrate what is meant by enterprise Assessment criterion 1.3 is assessed in this task. Candidate responses should focus on the types of business which illustrate the idea of enterprise. Listing company names that they consider suitable is not sufficient to meet the assessment criteria. Although these could be used as illustrations of the types. Task 4 Evaluate the skills associated with being enterprising Assessment criterion 2.1 is assessed in this task. To complete this task, candidates need to understand what enterprising skills are how they are different from enterprising behaviours. They should understand that these skills could apply to anyone whether or not they are involved in an enterprise. Task 5 Evaluate the behaviours associated with being enterprising Assessment criterion 2.2 is assessed in this task. To complete this task, candidates need to understand what enterprising behaviours are how they are different from enterprising skills. They should understand that these skills could apply to anyone whether or not they are involved in an enterprise. Evaluate requires candidates to explain the behaviour and then to decide how important it is and why. Task 8 Explain how enterprising skills can be used in self-employment, employment, education and volunteering. Assessment criterion 3.1 is assessed in this task. Candidates may write more on one, or more, of the settings e.g. self-employment, and more briefly on others, as long as all four are covered. Task 9 Analyse the advantages of enterprising skills in running an ownermanaged business Assessment criterion 3.2 is assessed in this task. An owner-managed business refers to one in which the owner is also the manager. It is more likely, therefore, to refer to a sole trader or a partnership. Relevant enterprising skills could include: risk-taking; networking; marketing; organisation; etc. Candidates should be able to use experience from Tasks 4, 5 and 8 to help them complete this task. 12 OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise Task 10 Explain different ways in which developing own enterprising skills will assist in setting up and running a business Assessment criterion 3.3 is assessed in this task. Candidates need to identify different ways of developing their skills which could include education courses of different types, working as a volunteer, forms of work experience, job shadowing or taking part in activities such as captaining a sports team or the Duke of Edinburgh’s Award. The emphasis needs to be on ‘different’ and ‘developing’. OCR Assignments – Issued January 2013 13 OCR Level 2 Award in Understanding Business Enterprise OCR Assignments: Candidate Information OCR Level 2 Award in Understanding Business Enterprise 14 OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise General Information for Candidates Q Do I have to pass these assignments? A Yes. You must pass these assignments to achieve the relevant units or full qualification. Q What help will I get? A Your tutor will help you when completing the OCR set assignments and will make sure that you know what resources/facilities you need and are allowed to use. Q What if I don’t understand something? A It is your responsibility to read the tasks carefully and make sure you understand what you need to do and what you should hand in. If you are not sure, check with your tutor. Q Can I copy other people’s work? A No. The work that you produce must be your own work and you may be asked to sign a declaration to say that the work is your own. You should never copy the work of other candidates or allow others to copy your work. Q Can I work in a group? A Yes. However, if you work in a group at any stage you must still produce work that shows your individual contribution and answers appropriate to your own business. Q How should I present my work? A You should present your work on the task sheets provided. If you are unsure, check with your tutor. Q When I have finished, what do I need to hand in? A You need to hand in the work that you have completed for each task. Do not include any draft work or handouts unless these are asked for. When you hand in your work make sure that it is titled and in the correct order for assessing. Q How will my work be assessed? A Your work will be marked by an assessor in your centre. The assessor will mark the work using the assessment criteria in the qualification specification. OCR Assignments – Issued January 2013 15 OCR Level 2 Award in Understanding Business Enterprise Glossary of terms Analyse Use business terms, concepts and ideas to fully explain the idea, factor, etc. Assess To make a judgement about the importance or relevance of a particular aspect. Compare To set against each other two aspects or the advantages and disadvantages of an idea or situation. Complete Usually in terms of complete the table i.e. fill in the necessary figures. Describe To give a straightforward account or statement of the idea or situation. Draw up To produce a table, and complete it, or design. Evaluate To make a judgement about the importance or relevance of a particular aspect and to come to a supported conclusion. Explain To make (something) comprehensible by giving a clear and detailed account. Explain has more detail than describe, but does not have to have the business ideas etc of analyse. To briefly give the main points, ideas, features or facts without any detail. Identify Indicate Show in terms of order, priority, importance etc usually in a table or list. State To provide a list of points or to briefly describe or define a term, concept or idea. 16 OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise Unit 9 – Understand the Personal Qualities and Abilities for Business Requested information Frequently the responses provided for this unit will depend on a particular business the candidate is thinking of. If you are thinking of a particular business when completing this unit, please provide brief details below in order that your responses are given context. Eg local builder, work on houses, extensions etc ........................................................................................................................................................ ........................................................................................................................................................ Task 1 Explain own reasons for setting up and running a business Assessment criterion 1.1 is assessed in this task. In order to complete this task you must understand that being able to explain why you might want to run your own business is an important step in deciding whether setting up and running your own business is appropriate for you. To complete this task you must: EXPLAIN in approximately 50 words why you would want to start and run a business. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ OCR Assignments – Issued January 2013 17 OCR Level 2 Award in Understanding Business Enterprise Task 2 Explain the key activities in setting up and running a business Assessment criterion 1.2 is assessed in this task. To complete this task you must: IDENTIFY at least FIVE key activities in setting up and running a business. EXPLAIN these key activities Complete the table below IDENTIFY KEY ACTIVITIES IN SETTING UP AND RUNNING A BUSINESS EXPLANATION OF THESE ACTIVITIES 1 2 3 4 5 18 OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise Task 3 Evaluate own strengths and weaknesses in undertaking the activities needed in setting up and running a business Assessment criterion 1.3 is assessed in this task. In order to complete this task you need to be aware of your strengths and weaknesses in terms of running a business. To complete this task you must: Identify your own strengths and weaknesses concerning the key activities needed to start and run a business Evaluate these strengths and weaknesses in order to understand whether starting and running a business would at present be appropriate for you Complete the tables below IDENTIFY STRENGTHS EVALUATE STRENGTHS IDENTIFY WEAKNESSES EVALUATE WEAKNESSES OCR Assignments – Issued January 2013 19 OCR Level 2 Award in Understanding Business Enterprise Task 4 Explain in what ways knowledge and skills assist in setting up and running a business Assessment criterion 2.1 is assessed in this task. In order to complete this task you must understand the difference between a skill and knowledge. To complete this task you must: EXPLAIN in approximately 50 words how knowledge and skills help in starting and running a business. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ Task 5 Analyse own key skills and knowledge needed for setting up and running a business and explain the ways in which these could be developed Assessment criteria 2.2 and 3.1 are assessed in this task. To complete this task you must: IDENTIFY at least FIVE of your own relevant skills and knowledge, including experiences, interests and achievements ANALYSE how they would be helpful in starting and running a business. EXPLAIN how you could improve your own skills and knowledge in order to start and run a business Complete the table overleaf 20 OCR Assignments – Issued January 2013 OCR Level 2 Award in Understanding Business Enterprise Complete the table IDENTIFY RELEVANT SKILLS AND KNOWLEDGE ANALYSIS OF HOW SKILLS AND KNOWLEDGE CAN BE HELPFUL IN STARTING AND RUNNING A BUSINESS EXPLANATION OF HOW THESE SKILLS AND KNOWLEDGE COULD BE DEVELOPED 1 2 3 4 5 OCR Assignments – Issued January 2013 21 OCR Level 2 Award in Understanding Business Enterprise Task 6 Explain who can assist in developing the knowledge and skills needed to set up and to run a business Assessment criterion 3.2 is assessed in this task. In order to complete this task you must recognise that, even if you have relevant skills and knowledge, you may still require help to develop them in order to prepare yourself for business. To complete this task you must: IDENTIFY people and organisations that could help you to develop your relevant skills and knowledge EXPLAIN how they could help. Complete the table below PEOPLE AND ORGANISATIONS THAT COULD HELP DEVELOP YOUR SKILLS AND KNOWLEDGE 22 EXPLANATION OF HOW THEY COULD HELP OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 7 Explain how to develop a plan for improving own knowledge and skills needed to set up and run a business Assessment criterion 3.3 is assessed in this task. In order to complete this task you must understand that you are very unlikely to be able to develop everything at the same time. You must, therefore, take into account factors such as the order of priority and the timescale. Your explanation should make use of your answers in the previous tasks. To complete this task you must: EXPLAIN in approximately 75 words how you could improve your own skills and knowledge. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ OCR Assignments – Issued January 2013 23 OCR Level 2 Award in Understanding Business Enterprise Unit 10 – Understand the Opportunities and Risks in Running a Business Task 1 Describe what constitutes a business opportunity Assessment criterion 1.1 is assessed in this task. In order to complete this task you must understand what is meant by a business opportunity. To complete this task you must: DESCRIBE in approximately 25 words what is meant by a business opportunity. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ Task 2 Explain the steps in identifying opportunities for new products or services when running a business Assessment criterion 1.2 is assessed in this task. To complete this task you must: EXPLAIN in approximately 75 words the steps you would take when identifying opportunities for new products or services when running a business ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ 24 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 3 Explain the abilities required to identify opportunities when running a business Assessment criterion 1.3 is assessed in this task. To complete this task you must: STATE at least TWO abilities which may be required to identify opportunities. EXPLAIN how these abilities could help you identify opportunities. Complete the table below ABILITIES NEEDED TO IDENTIFY OPPORTUNITIES EXPLANATION OF HOW THESE ABILITIES WOULD HELP IDENTIFY OPPORTUNTIES 1 2 Task 4 Explain what is meant by innovation in running a business Assessment criterion 2.1 is assessed in this task. To complete this task you should understand what is meant by innovation and how this differs from an invention. To complete this task you must: EXPLAIN in approximately 25 words what is meant by innovation when running a business. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ OCR Assignments – Issued January 2013 25 OCR Level 2 Award in Understanding Business Enterprise Task 5 Assess the benefits associated with different types of innovation that could be developed within a business and understand for own business the benefits associated with different types of innovation Assessment criteria 2.2 and 2.3 are assessed in this task. To complete this task you should understand that different types of innovation will bring varying benefits for businesses. To complete this task you must: IDENTIFY at least TWO different types of innovation that could be developed when running a business EXPLAIN the benefits that your business could gain from the different types of innovation. ASSESS the benefits that could be derived from innovations when running a business Complete the table for Task 5. Task 6 Explain the risks a business might face in its development and analyse actions that could be taken to minimise potential risks in running a business Assessment criteria 3.1 and 3.2 are assessed in this task. To complete this task you must understand what is meant by a risk in business and that even established businesses will face risks. Part of running a business is to know how to minimise these so as to maximise the chances of continuing success. To complete this task you must: IDENTIFY at least THREE risks that a business could meet whilst it is growing EXPLAIN what these risks could involve ANALYSE how these potential risks could be dealt with. Complete the table for Task 6. 26 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Complete the table below for Task 5 IDENTIFY DIFFERENT TYPES OF INNOVATION EXPLAIN THE BENEFITS FOR YOUR BUSINESS ASSESS THE BENEFITS 1 2 OCR Assignments – Issued November 2012 27 OCR Level 2 Award in Understanding Business Enterprise Complete the table below for Task 6 IDENTIFY RISKS A BUSINESS COULD MEET WHILE IT IS GROWING EXPLANATION OF THESE RISKS ANALYSIS OF HOW THEY COULD BE DEALT WITH 1 2 3 28 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Unit 11 – Understand How to Market a Business Requested information Frequently the responses provided for this unit will depend on a particular business the candidate is thinking of. If you are thinking of a particular business when completing this unit, please provide brief details below in order that your responses are given context. Eg local builder, work on houses, extensions etc ........................................................................................................................................................ ........................................................................................................................................................ Task 1 Explain the factors that would make a business appealing to its customers Assessment criterion 1.1 is assessed in this task. In order to complete this task you must understand that it not just supplying what the customer wants that will attract them to a business. In a competitive world many businesses may be supplying these products or services – you need to think about what might make your business appealing to customers and thus enable you to both gain and, also, retain customers. To complete this task you must: IDENTIFY at least FOUR factors that would attract customers and/or keep existing customers EXPLAIN why each of these would make a business attractive to customers Complete the table below FACTOR EXPLANATION 1 2 3 4 OCR Assignments – Issued November 2012 29 OCR Level 2 Award in Understanding Business Enterprise Task 2 Assess potential customers for a business Assessment criterion 1.2 is assessed in this task. In order to complete this task you must understand that it is important to know the types of customers, not named people, who you are trying to attract. In identifying potential customers, you must be specific and not general e.g. ‘people living in Plumpton Village’ is too general, whereas ‘walkers who park their cars near my shop’ is more specific. To complete this task you must: IDENTIFY at least FOUR potential types of customer for a business EXPLAIN key characteristics of each of these types of customers Complete the table below TYPE OF CUSTOMER KEY CHARACTERISTICS 1 2 3 4 30 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 3 Assess what customers want from a business Assessment criterion 1.3 is assessed in this task. In order to complete this task you must not only assess what customers want, but also which are the most important and be able to explain why. To complete this task you must: IDENTIFY what customers want from a business IDENTIFY the THREE most important ones EXPLAIN in approximately 50 words why you consider these three to be the most important IDENTIFY what customers want from your business and the THREE most important ones Complete the table below WHAT THE CUSTOMER WANTS OCR Assignments – Issued November 2012 IDENTIFY THE 3 MOST IMPORTANT () 31 OCR Level 2 Award in Understanding Business Enterprise EXPLAIN in approximately 50 words why you consider these three to be the most important ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ Task 4 Describe the different methods which could be used to promote a product or service to customers and assess the advantages and disadvantages of different methods which can be used by a business to reach customers Assessment criteria 2.1 and 2.2 are assessed in this task. In order to complete this task you must understand that there are many different ways in which a business could promote a product or service, but that not all of them would necessarily be suitable for a particular business. To complete this task you must: IDENTIFY and DESCRIBE at least FIVE different ways of promoting a product or service COMPARE the advantages and disadvantages of the different methods Complete the table overleaf 32 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Complete the table METHOD OF PROMOTION DESCRIPTION ADVANTAGES DISADVANTAGES 1 2 3 4 5 OCR Assignments – Issued November 2012 33 OCR Level 2 Award in Understanding Business Enterprise Task 5 Explain how to review if a business is reaching its customers Assessment criterion 2.3 is assessed in this task. In order to complete this task you must understand that it is important to check if method(s) of promotion is/are successful (i.e. it is reaching the intended market). To complete this task you must: EXPLAIN in approximately 30 words for each, TWO ways in which you could decide whether or not methods of promotion are effective. 1 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 2 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 34 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 6 Explain ways of measuring the level of customer satisfaction with the products or services of a business Assessment criterion 3.1 is assessed in this task. In order to complete this task you must understand that a business needs to retain its present customers. To complete this task you must: IDENTIFY at least FOUR ways of measuring consumer satisfaction. EXPLAIN each of these ways Complete the table below WAY OF MEASURING CONSUMER SATISFACTION EXPLANATION 1 2 3 4 OCR Assignments – Issued November 2012 35 OCR Level 2 Award in Understanding Business Enterprise Task 7 Explain why it is important to continue to improve a business’ product or service Assessment criterion 3.2 is assessed in this task. To complete this task, you must understand the importance of continually trying to improve a product or service. To complete this task you must: EXPLAIN in approximately 75 words why it is important that businesses continually try to improve their product or service. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ 36 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 8 Explain the different ways in which businesses deal with customer complaints Assessment criterion 3.3 is assessed in this task. To complete this task, you must understand that providing customers with a good service, including dealing efficiently with complaints, should lead not only to high levels of customer satisfaction, but, also, to new custom. To complete this task you must: IDENTIFY at least FOUR ways in which a business could deal with complaints from customers EXPLAIN when and why each of these methods would be used Complete the table below WAY TO DEAL WITH COMPLAINTS EXPLANATION OF WHEN AND WHY IT WOULD BE USED 1 2 3 4 OCR Assignments – Issued November 2012 37 OCR Level 2 Award in Understanding Business Enterprise Unit 12 – Understand How to Negotiate in Business Task 1 Explain the benefits to a business of negotiation Assessment criterion 1.1 is assessed in this task. In order to complete this task you must understand what is meant by the idea of negotiation. To complete this task you must: STATE what is meant by negotiation IDENTIFY and EXPLAIN at least FOUR benefits to a business of negotiation STATE what is meant by negotiation ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ IDENTIFY and EXPLAIN at least FOUR benefits to a business of negotiation Complete the table below BENEFITS TO A BUSINESS OF NEGOTIATION EXPLANATION 1 2 3 4 38 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 2 Assess the contribution of different types of people involved in negotiations when in business and assess the outcomes from negotiating with different types of people when in business Assessment criteria 1.2 and 1.3 are assessed in this task. In order to complete this task you should understand that there are potentially many types of people involved in negotiations in business and that you can gain in varying ways by negotiating with these people. In order to fully understand this you should take part in a group discussion and try to compile a list of such people. To complete this task you must: IDENTIFY at least THREE different types of people involved in business negotiations ASSESS their likely contributions to negotiations ASSESS in approximately 100 words the likely results of negotiating in business with different types of people. Complete the table below IDENTIFY DIFFERENT TYPES OF PEOPLE INVOLVED IN BUSINESS NEGOTIATIONS ASSESS THEIR LIKELY CONTRIBUTIONS TO NEGOTIATIONS 1 2 3 OCR Assignments – Issued November 2012 39 OCR Level 2 Award in Understanding Business Enterprise ASSESS in approximately 100 words, the likely results of negotiating in business with different types of people ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ 40 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 3 Explain the skills needed when negotiating successful deals in business Assessment criterion 2.1 is assessed in this task. In order to complete this task you need to understand that negotiating successfully is something that requires a set of skills. To complete this task you must: IDENTIFY at least THREE skills needed to negotiate successful deals EXPLAIN each of these skills Complete the table below IDENTIFY SKILLS NEEDED FOR SUCCESSFUL NEGOTIATION EXPLANATION 1 2 3 OCR Assignments – Issued November 2012 41 OCR Level 2 Award in Understanding Business Enterprise Task 4 Explain the stages in the process of negotiating successful deals when running a business Assessment criterion 2.2 is assessed in this task. In order to complete this task you must understand that the parties involved in a negotiation often start from very different positions and that a successful outcome often only comes about after several rounds/stages of talks. This is a generic task and the stages identified should be applicable to all negotiations. To complete this task you must: Explain in approximately 150 words, the stages in the process of negotiating successful deals when running a business ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ 42 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Unit 13 – Understand Business Planning Task 1 Describe the different types of goals for the business Assessment criterion 1.1 is assessed in this task. In order to complete this task, you must understand that business goals are the aims and objectives of the business. Each business will have its own goals depending on factors such as the owner and what its product or service is. To complete this task you must: IDENTIFY and DESCRIBE at least FIVE different goals a business can have. Complete the table below. IDENTIFICATION OF GOALS DESCRIPTION OF THE GOALS 1 2 3 4 5 OCR Assignments – Issued November 2012 43 OCR Level 2 Award in Understanding Business Enterprise Task 2 does Explain how different business goals will affect what the business Assessment criterion 1.2 is assessed in this task. In order to complete this task, you must understand that the existence of goals may determine what the business does, e.g. the goal of being environmentally friendly will restrict the type of products produced or services provided. To complete this task you must: EXPLAIN in approximately 75 words how different goals will affect how the business operates. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ 44 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 3 Assess the measures which could be used to track progress towards achieving the goals of the business Assessment criterion 2.2 is assessed in this task. In order to complete this task, you need to be aware of the importance of not just checking that goals have been achieved, but also tracking the progress towards this achievement. To complete this task you must: Assess at least THREE measures which could be used to TRACK PROGRESS towards achieving the goals of the business 1 ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... 2 ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... 3 ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... OCR Assignments – Issued November 2012 45 OCR Level 2 Award in Understanding Business Enterprise Task 4 Describe the ways of checking if the business has achieved its goals Assessment criterion 2.1 is assessed in this task. In order to complete this task, you need to be aware of the importance of not just setting goals, but also checking to see if they have been achieved. To complete this task you must: DESCRIBE, using the goals from Task 1, how you could check to see whether a business has achieved its goals. Complete the table below. NUMBER OF THE GOAL DESCRIPTION OF HOW IT COULD BE CHECKED TO SEE IF IT HAS BEEN ACHIEVED 1 2 3 4 5 46 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 5 Describe why it is important to plan in a business in order to achieve the stated goals Assessment criterion 3.1 is assessed in this task. In order to complete this task, you need to understand that goals will not be achieved unless this is planned for. To complete this task you must: DESCRIBE in approximately 50 words why it is important to plan in order to achieve goals. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ Task 6 Explain how working to a business plan can help achieve goals for the business Assessment criterion 3.2 is assessed in this task. In order to complete this task, you need to understand that a formal business plan will help a business achieve its goals. To complete this task you must: EXPLAIN in approximately 50 words how using a formal business plan can help achieve business goals. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ OCR Assignments – Issued November 2012 47 OCR Level 2 Award in Understanding Business Enterprise Task 7 Assess the factors that can impact on the process of planning Assessment criterion 3.3 is assessed in this task. In order to complete this task, you must realise that there are a lot of factors, many of which may be beyond your control, which can have either a positive or a negative impact on your plans. To complete this task you must: ASSESS at least TWO internal and TWO external factors that can impact on the process of planning Internal 1 ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... 2 ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... External 1 ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... 2 ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... 48 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Unit 14 – Understand Business Resources and Legal Issues Requested information Frequently the responses provided for this unit will depend on a particular business the candidate is thinking of. If you are thinking of a particular business when completing this unit, please provide brief details below in order that your responses are given context. Eg local builder, work on houses, extensions etc ........................................................................................................................................................ ........................................................................................................................................................ Task 1 Describe the different resources needed in starting and running a business and explain how the different resources needed in starting and running a business can be sourced Assessment criteria 1.1 and 1.2 are assessed in this task. In order to complete this task, you must understand what is meant by the term ‘resources’ in a business. To complete this task you must: IDENTIFY and DESCRIBE the different resources required to start and run a business EXPLAIN how each of these resources can be sourced IDENTIFY and DESCRIBE the different resources required to start and run a business Complete the table overleaf. OCR Assignments – Issued November 2012 49 OCR Level 2 Award in Understanding Business Enterprise Complete the table RESOURCE 50 DESCRIPTION EXPLAIN HOW IT CAN BE SOURCED Set Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 2 Explain how organising work in different ways can help make best use of time and resources Assessment criterion 1.3 is assessed in this task. In order to complete this task, you must understand that there are many ways of organising work and that different ways may be appropriate in different situations or for different people. The aim is to make best use of time and resources. To complete this task you must: EXPLAIN, in approximately 150 words, how organising work in different ways can help make best use of time and resources. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ OCR Assignments – Issued November 2012 51 OCR Level 2 Award in Understanding Business Enterprise Task 3 Explain the main legal requirements with which a business has to comply when starting up Assessment criterion 2.1 is assessed in this task. In order to complete this task you must understand that any new business has many legal requirements that they must fulfil before starting to trade. You should understand the difference between legal requirements and regulations. To complete this task you must: STATE at least FIVE laws with which a new business must comply EXPLAIN the requirements of each of these laws. Complete the table below LAW EXPLANATION 1 2 3 4 5 52 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 4 Explain the main regulatory requirements with which a business has to comply when starting up Assessment criterion 2.2 is assessed in this task. In order to complete this task you must understand that any new business has many regulatory requirements that they must fulfil before starting to trade. You should understand the difference between legal requirements and regulations. To complete this task you must: STATE at least FIVE regulations with which a new business must comply EXPLAIN the requirements of each of these regulations Complete the table below REGULATIONS EXPLANATION 1 2 3 4 5 OCR Assignments – Issued November 2012 53 OCR Level 2 Award in Understanding Business Enterprise Task 5 Explain different types of business ownership commonly used by start up businesses Assessment criterion 3.1 is assessed in this task. In order to complete this task, you should understand that although there are several types of business ownership not all of them are normally appropriate for new businesses and that they have different legal status. To complete this task you must: IDENTIFY THREE types of business ownership commonly used by new businesses EXPLAIN the key characteristics of each type Complete the table below TYPE OF BUSINESS OWNERSHIP 54 EXPLANATION OF KEY CHARACTERISTICS OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 6 Analyse the advantages and disadvantages of the different legal statuses that can be used by a business Assessment criterion 3.2 is assessed in this task. In order to complete this task, you should understand that the different types of business ownership have different advantages and disadvantages. To complete this task you must: IDENTIFY and EXPLAIN the advantages and disadvantages of the different types of businesses from Task 5. TYPE OF BUSINESS ORGANISATION EXPLANATION OF THE ADVANTAGES OCR Assignments – Issued November 2012 EXPLANATION OF THE DISADVANTAGES 55 OCR Level 2 Award in Understanding Business Enterprise Unit 15 – Understand how to get help and support in Business Task 1 Analyse the informal sources of help and support available for a business and explain how they can benefit a business Assessment criteria 1.1 and 1.3 are assessed in this task. To complete this task you need to understand that there is a wide range of informal sources of information available to a business. To complete this task you must: STATE what is meant by informal sources of help for a business IDENTIFY at least SIX examples EXPLAIN the type of help and support they can supply EXPLAIN how these sources can help a business STATE what is meant by informal sources of help for a business ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ IDENTIFY at least SIX examples of informal sources of help, EXPLAIN the type of help and support provided and EXPLAIN how these can help a business Complete the table overleaf 56 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Complete the table below EXAMPLES OF INFORMAL HELP EXPLANATION OF THE TYPES OF HELP AND SUPPORT 1 2 3 4 5 6 OCR Assignments – Issued November 2012 57 EXPLANATION OF HOW THEY CAN HELP A BUSINESS OCR Level 2 Award in Understanding Business Enterprise Task 2 Analyse the formal sources of help and support available for a business and explain how formal and informal sources of help and support can benefit a business Assessment criteria 1.2 and 1.3 are assessed in this task. To complete this task you need to understand that there is a wide range of formal sources of information available to a business. To complete this task you must: STATE what is meant by formal sources of help for a business IDENTIFY at least SIX examples EXPLAIN the type of help and support they can supply EXPLAIN how these sources can help a business STATE what is meant by formal sources of help for a business ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ IDENTIFY at least SIX examples of formal sources of help, EXPLAIN the type of help and support provided and EXPLAIN how these can help a business Complete the table overleaf 58 Set Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Complete the table below EXAMPLES OF FORMAL HELP EXPLANATION OF THE TYPES OF HELP AND SUPPORT 1 2 3 4 5 6 OCR Assignments – Issued November 2012 59 EXPLAINATION OF HOW THEY CAN HELP A BUSINESS OCR Level 2 Award in Understanding Business Enterprise Task 3 Explain how to find out where help and support for a business can be obtained Assessment criterion 2.1 is assessed in this task. To complete this task you must: EXPLAIN in approximately 100 words ways of identifying sources of help and support for a business. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ 60 Set Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 4 Explain how to build business contacts and networks to help own business achieve its goals Assessment criterion 2.2 is assessed in this task. In order to complete this task you need to understand the idea of business network. It may be beneficial for you to talk to business people, including a representative from the local Chamber of Commerce, while doing this task so as to find out about developing business networks and contacts. Your tutor/assessor may provide you with more information regarding such discussions. You may also find information gathered for Tasks 1, 2 and 3 useful. To complete this task you must: EXPLAIN in approximately 30 words what is meant by a business network. EXPLAIN in approximately 120 words how to develop business networks and contacts so as to assist in the development of a business. EXPLAIN in approximately 30 words what is meant by a business network. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ EXPLAIN in approximately 120 words how to develop business networks and contacts so as to assist in the development of a business. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ OCR Assignments – Issued November 2012 61 OCR Level 2 Award in Understanding Business Enterprise Task 5 Assess the personal qualities that are important when networking with others Assessment criterion 2.3 is assessed in this task. In order to complete this task you should understand that to successfully build networks you must possess certain personal qualities. You may find it beneficial to work in small groups to discuss the personal qualities which could be useful before completing this task. To complete this task you must: IDENTIFY at least FOUR personal qualities important for networking EVALUATE the importance of these personal qualities. Complete the table overleaf 62 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Complete the table below PERSONAL QUALITY EVALUATION OF THE IMPORTANCE OF THESE PERSONAL QUALITIES 1 2 3 4 OCR Assignments – Issued November 2012 63 OCR Level 2 Award in Understanding Business Enterprise Unit 16 – Understand How to Manage Money in a Business Task 1 Explain the meaning of profit, turnover and cash flow in a business context Assessment criterion 1.1 is assessed in this task. In order to complete this task you must be absolutely clear what the concepts profit, turnover and cash flow mean in a business context. To complete this task you must: EXPLAIN fully what is meant by profit, turnover and cash flow. 1. Profit ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 2. Turnover ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 3. Cash flow ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 64 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 2 Explain why cash flow is important in a business Assessment criterion 1.2 is assessed in this task. In order to complete this task, you must realise that maintaining a close watch on the cash flow is essential if a business is to survive. To complete this task you must: Explain in approximately 50 words why cash flow is important for a business ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ OCR Assignments – Issued November 2012 65 OCR Level 2 Award in Understanding Business Enterprise Task 3 Analyse the importance of financial planning in running a business Assessment criterion 1.3 is assessed in this task. In order to complete this task you need to understand what is meant by financial planning. You should understand: capital loans, overdrafts and interest cash flow creditors, debtors and payments budgets To complete this task you must: STATE what is meant by financial planning EXPLAIN in approximately 50 words why financial planning is important for a business. STATE what is meant by financial planning ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ EXPLAIN in approximately 50 words why financial planning is important for a business. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ 66 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 4 Describe the financial records that a business should keep Assessment criterion 2.1 is assessed in this task. To complete this task, you need to understand the reasons why financial records are important in order to understand why they must be kept and what records are required. To complete this task you must: IDENTIFY and DESCRIBE at least THREE types of financial records kept by businesses Complete the table below TYPE OF FINANCIAL RECORD DESCRIPTION 1 2 3 OCR Assignments – Issued November 2012 67 OCR Level 2 Award in Understanding Business Enterprise Task 5 Explain the reasons for keeping financial records in running a business Assessment criterion 2.2 is assessed in this task. To complete this task you must: EXPLAIN in approximately 50 words why businesses keep financial records. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ Task 6 Assess the advantages and disadvantages of different methods of keeping financial records Assessment criterion 2.3 is assessed in this task. In order to complete this task you must understand that all methods of keeping records will have both advantages and disadvantages. To complete this task you must: ASSESS in approximately 75 words the advantages and disadvantages of the different methods of keeping financial records ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ 68 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Unit 17 – Understand Enterprise and Enterprising Skills Task 1 Describe the different ways of defining an enterprise Assessment criterion 1.1 is assessed in this task. In order to complete this task, you must understand what is meant by the term ‘enterprise’. To complete this task you must: DESCRIBE at least TWO ways of defining what is meant by an enterprise 1 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 2 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. Task 2 Identify the types of organisation that demonstrate what is meant by enterprise Assessment criterion 1.3 is assessed in this task. IDENTIFY at least THREE types of business which illustrate the idea of enterprise 1 ..................................................................................................................................................... 2 ..................................................................................................................................................... 3 ..................................................................................................................................................... OCR Assignments – Issued November 2012 69 OCR Level 2 Award in Understanding Business Enterprise Task 3 Explain the key characteristics of an owner-managed enterprise Assessment criterion 1.2 is assessed in this task. In order to complete this task, you must understand what is meant by owner-managed enterprise. To complete this task you must: IDENTIFY at least TWO types of owner-managed enterprises EXPLAIN their key characteristics Complete the table below IDENTIFY AT LEAST TWO TYPES OF OWNERMANAGED ENTERPRISES EXPLAIN THEIR KEY CHARACTERISTICS 1 2 70 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 4 Evaluate the skills associated with being enterprising Assessment criterion 2.1 is assessed in this task. To complete this task you must: EVALUATE at least THREE skills associated with being enterprising 1 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 2 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 3 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. OCR Assignments – Issued November 2012 71 OCR Level 2 Award in Understanding Business Enterprise Task 5 Evaluate the behaviours associated with being enterprising Assessment criterion 2.2 is assessed in this task. EVALUATE at least THREE behaviours associated with being enterprising 1 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 2 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 3 ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. ................................................................................................................................................. 72 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 6 Explain the personal qualities that might help the development of enterprising skills and behaviours Assessment criterion 2.1 is assessed in this task. In order to complete this task successfully, you should concentrate on the personal qualities that you possess. Some of these qualities might help the development of enterprising skills and behaviours, e.g. being a friendly person might help you to make sales. To complete this task you must: IDENTIFY and EXPLAIN at least FOUR personal qualities that might help the development of enterprising skills and behaviours PERSONAL QUALITIES EXPLANATION 1 2 3 4 OCR Assignments – Issued November 2012 73 OCR Level 2 Award in Understanding Business Enterprise Task 7 Analyse the extent to which own enterprising skills and behaviours can be developed Assessment criterion 2.4 is assessed in this task. To complete this task you need to understand that while some enterprising skills and behaviours may be fairly easily developed others are more difficult to do so. To complete this task you must: ANALYSE in approximately 75 words how far you can develop your own skills and behaviours. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ 74 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 8 Explain how enterprising skills can be used in self-employment, employment, education and volunteering. Assessment criterion 3.1 is assessed in this task. In order to complete this task you should understand that enterprising skills are not just useful when setting up and running a business, but have far wider applications. To complete this task you must: Explain, in approximately 150 words, how enterprising skills can be used in self-employment, employment, education and volunteering. ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ ........................................................................................................................................................ OCR Assignments – Issued November 2012 75 OCR Level 2 Award in Understanding Business Enterprise Task 9 Analyse the advantages of enterprising skills in running an ownermanaged business Assessment criterion 3.2 is assessed in this task. In order to complete this task, you must understand that different enterprise skills may be required in different situations. However, there are specific advantages for running an owner-managed business. To complete this task you must: IDENTIFY at least THREE advantages of enterprising skills in running an owner-managed business ANALYSE each of the advantages ADVANTAGE 1 ...................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ADVANTAGE 2 ...................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ADVANTAGE 3 ...................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... ............................................................................................................................................... 76 OCR Assignments – Issued November 2012 OCR Level 2 Award in Understanding Business Enterprise Task 10 Explain different ways in which developing own enterprising skills will assist in setting up and running a business Assessment criterion 3.3 is assessed in this task. In order to complete this task, you must understand that different enterprise skills may be developed in different ways. To complete this task you must: IDENTIFY and EXPLAIN at least THREE different ways of developing your own enterprising skills which would help you when setting up and running a business. WAYS EXPLANATION 1 2 3 OCR Assignments – Issued November 2012 77