Level 2 Diploma in Team Leading (combined qualification) Qualification Title Level 2 Diploma in Team Leading (QCF) Credit Value 40 Level 2 Structure Reference S/016/614 Minimum GLH 201 Maximum GLH 259 Qualification Structure To achieve a Level 2 Diploma in Team Leading, learners must complete a minimum of 40 credits: 1. 22 credits from GROUP A MANDATORY UNITS 2. a minimum of 12 credits from GROUP B OPTIONAL UNITS 3. a maximum of 6 credits from GROUP C OPTIONAL UNITS. A minimum of 40 credits must be achieved through the completion of units at Level 2 or above. Mandatory Group A OCR unit no. Ofqual Ref. 1 L/506/1788 2 3 4 5 T/506/1798 H/506/1800 R/506/2294 R/506/2957 Title Manage personal performance and development Communicate work-related information Lead and manage a team Principles of team leading Understand business Credit Level GLH 4 2 18 4 5 5 4 2 2 2 2 23 25 37 32 Credit Level GLH 3 2 19 3 2 7 2 2 10 3 3 15 4 4 3 4 5 5 3 3 3 3 3 3 21 20 10 14 25 35 Optional Group B OCR unit no. 6 Ofqual Ref. Title R/506/1789 Develop working relationships with colleagues Contribute to meetings in a business environment Principles of equality and diversity in the workplace Promote equality, diversity and inclusion in the workplace Manage team performance Manage individuals’ performance Chair and lead meetings Encourage innovation Manage conflict within a team Procure products and/or services 7 Y/506/2958 8 J/506/1806 9 T/506/1820 10 11 12 13 14 15 A/506/1821 J/506/1921 Y/506/1924 J/506/2292 K/506/1927 M/506/1928 © OCR 2014 Page 1 16 17 M/506/1931 F/506/1934 Collaborate with other departments Participate in a project 3 3 3 3 14 19 Credit Level GLH 2 4 3 2 5 2 5 4 3 3 4 2 2 2 2 2 2 2 3 3 3 3 16 19 15 16 27 17 22 18 11 17 22 Optional Group C OCR unit no. 18 19 20 21 22 23 24 25 26 27 28 Ofqual Ref. Title T/505/4673 R/506/1811 D/506/1813 L/506/1905 A/506/2130 F/506/2131 A/506/2158 H/506/1912 K/506/1913 M/506/1914 R/506/2151 Health and safety procedures in the workplace Store and retrieve information Handle mail Employee rights and responsibilities Deliver customer service Understand customers Resolve customer service problems Negotiate in a business environment Develop a presentation Deliver a presentation Resolve customers’ complaints Barred units This unit Contribute to meetings in a business environment (Y/506/2958) OCR unit: 7 Principles of equality and diversity in the workplace (J/506/1806) OCR unit no: 8 © OCR 2014 Is barred against this unit Chair and lead meetings (Y/506/1924) OCR unit no: 12 Promote equality, diversity and inclusion in the workplace (T/506/1820) OCR unit no: 9 Page 2