OCR Level 2
Cambridge Technicals
in IT
Unit 1:
Communicating in the
IT Industry
How can we
communicate using IT?
Not anymore…we
can now
talk
facewas
to
20 years
ago,
there
face in the same
or intoa carry
different
onlyroom,
one way
out a
building, or even
different
country
faceintoaface
conversation…
using…
…and that was
being in the same
room as the other
person
How can we
communicate using IT?
Social
networking
sites
Messenger
services and
chat rooms
Webcams
More than words
Even though we can talk face to face, a lot of
the time we are communicating is spent
conveying what we are thinking, through:
the way we
question
things
our use of
our use of
emotion
emotion
our use of sign
and body
language
Know your audience
How would you explain IT-related information
to other people?
How about
teaching your
Grandparents to
use your games
console?
Exchanging information
safely
But how?
Ensuring that data
protection regulations
are met
Checking that your data
When communicating
is secure
and exchanging
information using IT, you have a responsibility
By making sure that
to ensure you’re
doing so safely.
firewalls are in place
What impact can
IT have?
As we have seen, there are advantages in
using IT to communicate, but there can be
disadvantages too…
We don’t always know who is out
there trying to communicate with us,
and hoax emails,
phishing scams and
spam mail can encourage
us to give away sensitive
information.
What will you learn?
After completing this unit
you will:
Understand the impact of
IT on individuals,
communities and society
Be able to use IT
tools to communicate
and exchange
information
Be able to
communicate
information to suit
audience purpose
and content
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