ITC Meeting 9.17.2015
Attendees: Angela Neria, Barbara Herbert, Randy Roberts, Dan Workman, Tracy Mussa, Gregor Kalan
(standing in for Chris Kelly), Josh McElhaney (conferenced in), Becky Qualls, Liz Mascher, Bruce Dallman,
Mary Wehrman, , Erin Sullivan, Khamis Siam, Melinda Roelfs, Sara Peak, Dai Li, Joe Ensch, Lee Young,
Brenda Frieden, Hilary Unruh
Guests: Amanda Williams, Tim Pearson, David Nance
Introductions: Each person introduced themselves and stated their position title.
Angela started Prezi
Agenda:
1. Reviewing Supporting Information to help us create a New Campus-Wide IT Strategic Plan
2. Campus IT Updates
Our Goal This Year: Develop a new campus wide strategic IT Plan based on the University’s new
Strategic Plan.
Josh M. asked what responsibility each person would have in creating the strategic IT Plan.
 Angela stated that everyone in ITC will play a role.
Randy Roberts asked if the University Strategic Plan will have approval when KBOR is on campus in
October and if there is a time line.
 Angela stated the University Strategic Plan is not finalized, she believed that the draft was
submitted yesterday and will go before the Board for final approval in Oct.
 Randy stated that he understood that the University Strategic Plan won’t go into effect until
January.
The history of the former IT Strategic Plan was shared. How it came to be and how important the
former University Strategic Plan was in developing the IT plan. Angela sent out links to the plans for
detailed information before them meeting asking the members to review it prior to the meeting. She
then summarized the key areas:
Former University Goals
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Discovery and Research
Sustainability
Emerging Technologies
Learner Success
Engagement with External Stakeholders
Sound Fiscal Management
Former IT Goals – (6) Goals with (22) Objectives:
1. Enhance and develop faculty and staff technology training.
2. Support instruction and operations utilizing innovative and reliable technology tools.
3. Communicate information technology tools, initiatives and resources to the PSU community.
4. Support the addition and expansion of University research resources.
5. Provide and promote a secure IT environment for the PSU community.
6. Utilize technology resources to support campus sustainability efforts.
Current University Goals:
1. Academic Excellence
2. Student Success
3. Partnership’s
4. Responsive and Innovative Campus Culture
Angela stated that the former IT plan was very specific with SMART objectives and that the new one
should be similar allowing for relevant and realistic outcomes.
Angela then explained that understanding campus IT resources and what campus IT professionals do
would assist ITC in developing a wholistic plan. She then introduced Campus Wide IT Resources and
asked them to share what they do with ITC:
Mary Wehrman – Instructional Support Consultant for KTC. Reports to Dean of KTC.
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support and troubleshooting for faculty
faculty information imports
changes with learning management systems
changes with Canvas
hosting corporate businesses
updating Teleprompters for upcoming events
keeping webpages updated for departments and student organizations
training student organization officers
Khamis – props to Mary!
Dan Workman – Technical Support Consultant for KTC. Reports to Dean of KTC.
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computer repair
introduced cloning to re-image labs in KTC – Install software one by one OR make a master
image to deploy master image
PXE rebooting
auto CAD software package
upgrade camera system at KTC – went from 16 to 80 cameras
working with new automotive project –
added 120 Ipad’s this summer
added 50 Chromebooks this summer
augmented reality sandbox
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Dan is also teaching class this semester – Intro to Web Development
David Nance – Library Systems Manager for Axe Library. Reports to Dean of Library Services.
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handle and manage integrated library system
gone live on Sierra this year – Integrated Library System
circulation functions, records, web access to records
Encore online catalog
Summon integration tool – Searching tool for searching library resources
Axe digital – server to present digitized works from special collections
Proxy process allows access to licensed materials whether from home or office
Future projects –
o Institutional repository, physical changes as well.
Dr. Siam asked if there is a cost for interlibrary loans –
 Randy stated there are internal cost that the library absorbs
 There can be external costs based on source – this is an optional only
Gregor Kalan spoke on behalf of Chris Kelly - University Marketing and Communication. Reports to
Assoc VP of Marketing and Communications.
Design Services (Diane & Paulina)
- admission brochures
- postcards
- invitations
- posters
- magazine
- booklets
Video Services (Jacob Anselmi)
- Commercial filming
- creative video
- news features
- great engagement
- live streaming
- you tube channel 1547 subscribers
Photography (Malcolm Turner)
Editorial (Ron)
- news releases, media, magazine or the web
Public Relations
Media Relations
Event Planning
- marketing
- logistics
- management
- writing speeches
Social Media (Brett Dalton)
- Facebook
- Twitter
- Instagram
- Snapchat
Web Design
Web Development
Web Management
- pittstate.edu
- pittstateathleticfund.com
- bicknellcenter.com
- Kansas Center for career and technical education
- office of institutional effectiveness
- development / giving website
- pittstate.tv – includes live streaming
Web Marketing (Gregor)
- SEM
- SEO
- Consulting
- e-commerce
- social media marketing
- email marketing
- conversion marketing
- display advertising
- video marketing
Internal Communication
- Mr. Bulke
- announcements & communication
- newsletter
Emergency Communication
Advertising
Branding, Visual Identity, Logos, Merchandise
- brand manual & standards
- making sure our branding efforts are consistent, regardless of who is creating material
Signage
Merchandise & Licensing
- vendor list
- partner with agency to help up with licensing (SMA)
Gregor then shared social media statistics:
Lee Young – props to Marketing for Tilford Conference!
Dr. Brenda Frieden – Center for Teaching, Learning and Technology. Reports Provost and VP of
Academic Affairs.
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Projectors in classrooms across campus
media control panels
videoing
live streaming
Angela spoke on behalf of Becky Qualls – Office of Information Services. Reports to Chief Information
Officer.
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Gorilla Geeks
IT training for students and staff, (150) on the books for this year
manages campus applications
(3) on hand computer techs
Installations
Pittstate ID card
Angela spoke on behalf of Jeff Burns – Office of Information Services. Reports to Chief Information
Officer.
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maintain homegrown systems
develop in house applications and implement third party systems
professional development trainings
student disbursement project
GUS portal and single sign on
Pittstate app
ERP
Have just hired two new developers
Tim Pearson, - Infrastructure and Security. Reports to Chief Information Officer.
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IT security
phone systems across campus
wired and wireless infrastructure
works with Kansas Research
new firewall
new routers (first line of defense for viruses, malware)
virtualization project
footprint in the data center is down - half the data center is in Kelce and half is in Axe Library
KANren – new fiber
Amanda Williams – Security. Reports to Asst. Dir of Infrastructure and Security.
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Data Classification policy approved
communication to drive people to the IT website
Cyber Security Awareness Month (poster, photography, video contest)
protective mechanism in Zimbra for phishing attacks and spam
handles compromised accounts,
Tim – props to Amanda for educating clients about phishing attacks!
Barbara Herbert – IT Project and Process Manager. Reports to Chief Information Officer.
IT PROJECT MANAGEMENT AT PITT STATE
OIS is divided into several areas:
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Gorilla Geeks Help Desk (student and staff)
Development (programming staff)
Systems (network/security staff)
Project Management (management of change)
Project Management staff:
Barbara – Assistant Director for Project and Process Management
Luecrita Haraughty – Project Coordinator
Team Coordinator – central point of contact – coordinates tickets, involved in projects
Typically two standard types of requests come into our department:
 Support – usually a ticket
 Requests for major modifications or something new – usually a project
Key considerations to determine project:
 How much will it cost?
 Who will be impacted?
 How much planning is needed?
 Reach of request, time, reach, length of time to complete, and coordination requirements.
Angela – props to Barbara!
Angela closed with presenting the new portal and asked everyone to test and give feedback Gus.pittstate.edu
Next meeting is Oct. 15th in Kelce Room 121
9:00 – 10:30am
*Angela noted that she will ask for feedback to see if meeting later in the day may work in the future as
2 members have class in the morning.