Student Success Measures & Systems Audit Committee – October 17, 2007 John Asmussen, CPA, CIA, CISA, MBA Executive Director, Office of Internal Auditing Beth Buse, CPA, CISA, CIA, GSEC Deputy Director, Office of Internal Auditing Marita Hickman, CPA, MBA Regional Audit Coordinator The Minnesota State Colleges and Universities System is an Equal Opportunity employer and educator. Student Success Measures and Systems • Part I: System-wide Student Success Measures – How reliable are the student success measures that are reported to the Board of Trustees? – How accurate is the underlying student record data or other source data? • Part II: Student-level Success – Are the information technology support systems implemented as intended? » Degree Audit Reporting System (DARS) » Course Applicability System (CAS) Slide ‹#› Part 1: Student Success Measures Background • June 2003 – Board of Trustees approved system-wide accountability framework • September 2004 – initial version of measures designed to assess student success – Retained – Transfers – Graduates • Dashboard designed and published Slide ‹#› Example of Why MnSCU Student Success Measure is needed Metropolitan State University (US DOE data) Slide ‹#› Example of Why MnSCU Student Success Measure is needed Metropolitan State University (MnSCU v. US DOE data) Metropolitan State Comparative Success Rates Fall 2000 Cohort at 6 years Source % Students Included Graduation Rate Transfer-Out Rate Retained Rate Success Rate Slide ‹#› USDOE 3% 21% 14% n/a 35% MnSCU - MnSCU Full-time All 22% 100% 54% 30% 15% 18% 4% 7% 73% 55% Part 1: Student Success Measures – System Dashboard example Slide ‹#› Part 1: Student Success Measures – Overall Conclusions • Data supporting the system-wide student success measures is reliable, compiled consistently across institutions and conforms to a uniform definition – Preliminary Report presented in May 2007 – Certain Limitations • More credibility of measures needs to be built – Lack of awareness of measures – Linking system-wide measures to institutional operations – Colleges and universities • Certain underlying measurement limitations and national trends merit continued study to further enhance the validity of measures. Slide ‹#› Student Success Reliability Test Results • Underlying data is reliable, compiled consistently and conforms to a uniform definition. • Two short-term limitations – Race/Ethnicity of Students – Transfer v. Regular Student Classifications Slide ‹#› % Students with Unknown Race/Ethnicity Data Limitation on Race/Ethnicity 35% 30% 25% 20% 15% 10% 5% 0% 2000 2001 2002 2003 Fall Term of Entering Cohort Slide ‹#› 2004 2005 Ratio of Regular to Transfer Undergraduates Data Limitation on Transfers 5 4 3 2 1 0 2000 2001 2002 2003 2004 Fall Term of Entering Cohort Slide ‹#› 2005 Short-term Considerations • Disclose limitations • Build awareness • Work with institutions to facilitate use • Base public information on “Official” MnSCU measure Slide ‹#› Long-term Considerations • Limitations – Overall Institutional Success Rates – Non-degree Seeking Students – Students Earning Certificates – Transfer-out Success Definition – Excluding Spring Term Entrants • Monitor national accountability developments Slide ‹#› Success Rate Overall Success Rates Affected by Variability in Subcohorts 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Subcohort (See list in report) Retained Slide ‹#› Transfer Graduate Overall Success Rate example Slide ‹#› Student Success Measure Next Steps • Dashboard update released in Nov 2007 • More training • Explore solutions to legal constraints on data sharing • Approved ITS project for accountability database • Other continuous improvement efforts Slide ‹#› DARS and CAS - Introduction • DARS – Degree Audit Reporting System – Purchased software – Automated Report for Students - ‘Degree Audit’ • Academic Program requirements • Individual courses taken, including transfer • Tracks courses needed to complete academic award – Automated transfer process • Course equivalencies Slide ‹#› DARS and CAS – Moorhead DARS Brochure Slide ‹#› DARS and CAS – Introduction • Why DARS? – Complexity of Degree Requirements • Examples – Minnesota Transfer Curriculum – Inver Hills – Accounting Degree - St. Cloud State University – Increasing Mobility of Students – Number of Articulation Agreements – We are in calendar year 2007 – Future Potential Slide ‹#› DARS and CAS – Introduction • Benefits of DARS – Accurate and consistent information for advising – Increased efficiency and consistency in determining transfer course equivalencies – Reduction in manual errors in transfer evaluation and academic award verification – Degree Verification time reductions Slide ‹#› DARS and CAS - Introduction • CAS – Course Applicability System – Purchased web-based software – Multi-state participants – Transfer evaluation tool for students and advisors – Allows students capability to ‘degree shop’ – Dependent on DARS implementation • Academic program requirements • Course equivalencies – www.mncas.org Slide ‹#› DARS and CAS - Introduction Slide ‹#› DARS and CAS - Background • Legislature Funded DARS in 1999 – FY 2000 – $1.2 million – FY 2001 and thereafter - $500,000 • Office of the Chancellor allocated a total of $1.2 million in FY01 and 03 to institutions • DARS implementation expectation – December 31, 2002 • CAS implementation expectation – December 31, 2004 – Dependent on DARS implementation • Several presentations to Board on systems Slide ‹#› System-wide Summary of DARS and CAS Implementation – As of August 2007 Components of DARS/CAS Implementation System-wide Profile (n=37) Data Integrity Undergraduate program encoding complete and up-to-date. 28 Transfers entered into DARS. 31 Exceptions entered into DARS. 24 Course equivalencies established for common transfer courses. 5 4 2 4 23 4 9 10 4 Functionality Available to Students DARS reports available for monitoring academic progress toward degree. CAS reports available to assess course transfer options. 26 17 7 11 4 9 Functionality Used by Institution Used to evaluate transfer courses. 31 Used to determine whether graduation requirements are met. 26 Counselors and advisors use to work with students on academic progress. 28 Legend: Slide ‹#› - Substantially Implemented – Partially Implemented 1 4 5 7 4 5 - Not Implemented DARS and CAS - Results • DARS and CAS Implementation Roadblocks – Lack of appropriate staff – Complexity of DARS – No champion or resistance to change – Lack of faculty/advisor support Slide ‹#› DARS and CAS - Results • Lack of Information Technology Resources has resulted in delays on DARS and CAS improvements – DARS and CAS IT Maintenance – Outstanding IT Projects • Interactive Audits • e-Transcript • Course Equivalency Builder • CAS Request Import Interface Slide ‹#› DARS and CAS Long-term Considerations • University of Florida ‘Tracking’ system – 7% improvement in graduation rate • Potential Enhancements – – – – – – – Slide ‹#› Course Sequencing Graduate Planner Targeted Advising Course Seat Predictor Interactive Audits (degree shopping) Degree verification ISRS Edit Common Course Numbering DARS and CAS Next Steps • College and University – Yellow and Red status – plan to be fully implemented by December 31, 2007. – If unable to make date, put a detailed plan together for Linda Baer’s approval. – Maintain DARS and CAS. • Office of the Chancellor – Assist and train colleges and universities on implementing DARS and CAS – Support IT infrastructure and approved projects Slide ‹#› Office of Internal Auditing… … A catalyst for improvement www.internalauditing.mnscu.edu 651-296-3471 Slide ‹#›