Staff Survey Results -

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2015 Staff Survey – Summary of Results
Jean Lindsay
December 2015
2015 Staff Survey
Employee Engagement
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2015 Staff Survey
It’s all about:
... getting employees to “give it their all” – commitment
… employees as advocates – ambassadors for the
employer
… becoming an employer of choice
… improving productivity and quality of services
…morale
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2015 Staff Survey
Employee Engagement Index
Forestry Commission overall 2015
71%
Forestry Commission overall 2013
Benchmark score (CSPS 2015)
75%
58%
Scottish Government 2015
DEFRA 2015
Forestry Commission England
62%
50%
69%
Forestry Commision Scotland
Forest Enterprise England
Forest Enterprise Scotland
Forest Research
Corporate & Forestry Support
Shared Services
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82%
75%
69%
67%
73%
65%
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2015 Staff Survey
Response Rates
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2015 Staff Survey
Percentage Response Rates
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2015 Staff Survey
Most improved since 2013
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2015 Staff Survey
The main areas where we are performing better than in 2013*
*Scores shown where differences are greater than or equal to 5%.
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2015 Staff Survey
Most deteriorated since 2013
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2015 Staff Survey
The main areas where performance has deteriorated when compared to 2013*
Deteriorations
I have a clear understanding of my Cost
Centre/Unit’s purpose
My Cost Centre/Unit is good at sharing ideas
between teams.
My Cost Centre/Unit provides a good quality
service.
My Cost Centre/Unit is good at sharing best practise
between teams.
I feel a strong sense of belonging to my Cost
Centre/Unit
I have the resources e.g. tools, equipment and
people to enable me to do my job well.
There is good co‐operation between teams within
my Cost Centre/Unit
Working here makes me want to do the best work I
can
I have seen some positive changes in the last 12
months
My pay adequately reflects my performance
2015
2013 Difference
70%
86%
-16%
48%
58%
-10%
76%
85%
-9%
50%
58%
-8%
62%
70%
-8%
57%
64%
-7%
58%
63%
-5%
71%
76%
-5%
32%
37%
-5%
27%
32%
-5%
*Scores shown where differences are greater than or equal to 5%.
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2015 Staff Survey
Areas of strength
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2015 Staff Survey
Key areas of strength by theme:
● Engagement - an increased response rate and better than benchmark organisations
(CSPS – 58%; Scot Govt – 62%; DEFRA 50%).
● My work – employees responded positively to the statements about their work,
making this one of the highest ranked sections
● Safety, Health & Wellbeing – this continues to be a very positive area (our second
highest score) with little movement since the FC 2013 score.
● Inclusion and Fair Treatment - excellent scores on inclusion and fair treatment
compared to benchmark organisation (CSPS – 74%; Scot Govt – 80%; DEFRA – 75%).
● Learning & Development - scores are good and are notably better than benchmark
organisations (CSPS – 49%; Scot Govt – 54%; DEFRA – 47%).
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2015 Staff Survey
Areas for improvement
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2015 Staff Survey
Key areas for improvement by theme:
● Managing Change - whilst improved, there is still a need for further improvement.
Communication needs to focus on change as having a positive outcome, with clearly
demonstrated benefits.
● Cost Centre – from the 10 areas that have most deteriorated since 2013, 6 of them
related to issues at a cost centre level.
● Leadership - demonstrating actions as a result of the survey will continue to improve
leadership scores, as well as continuing to improve how change is managed
● Job Plans & Careers – ensuring all staff have a Forward Job Plan is likely to impact on
most scores in a positive way.
● Pay & Benefits – this continues to be a low scoring theme, with only 31% satisfaction (a
deterioration of 1% since 2013).
2015 Staff Survey
Workplace Stress
The higher the score the lower the levels of concern about
factors that could cause work related stress
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2015 Staff Survey
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2015 Staff Survey
Workplace Stress Benchmarks
● FC : 74% (2015)
● CSPS median: 75% (2015)
● Scottish Government: 78%
(2015)
● DEFRA: 74% (2015)
2015 Staff Survey
Themes ranked from
highest
score
Theme
FC 2015
FC 2013
Inclusion and fair
treatment
83%
86%
Safety, health & wellbeing
77%
78%
My work
73%
74%
My line manager
70%
72%
Engagement
69%
74%
Learning and Development
69%
69%
Communication
61%
57%
Job plans and careers
61%
69%
Working in my Cost
Centre/unit
59%
60%
Leadership
52%
57%
Managing Change
47%
34%
Pay and benefits
31%
32%
(not the same as the employee
engagement index)
2015 Staff Survey
Questions?
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