Accessible Technology Initiative Instructional Materials Accessibility Plan (IMAP) DRAFT June 14, 2007 SSU Accessible Technology Initiative, Steering Committee Carol Blackshire-Belay, Vice Provost for Academic Affairs (Co-Chair & Executive Sponsor) Sam Scalise, Chief Information Officer (Co-Chair) Brett Christie, Director of Faculty Development (ATI Coordinator) Emiliano Ayala, Associate Professor, Special Education (Priority 2) Brent Boyer, Disabled Student Services (Priority 2) Bruce Carpe, Assistant Director of IT (Priority 2) Dan Condron, Vice President, University Affairs (Priority 1) Kathryn Crabbe, Vice President, Student Affairs (Priority 2) Larry Furukawa-Schlereth, Vice President, Administration and Finance (Priority 3) Paula Hammett, University Library (Priority 2) Christine Hayes, Library Webmaster (Priority 1) Aidong Hu, Assistant Professor, Business Administration (Priority 2) Phil Huang, University Library (Priority 2) Neil Markley, Director of Administrative Services (Priority 2) Elaine McDonald, Chair of the Faculty (Priority 1) Ruth McDonnell, Financial Services (Priority 3) Barbara Moore, Director, Web Services (Priorities 1 & 2) Jeffrey Reader, Associate Professor, Modern Languages (Priority 2) Anna Reynolds-Smith, Administrative Project Manager (Priority 2) Beez Schell, Chair, Professional Development Subcommittee (Priority 2) Bonnie Sugiyama, Interim Director, Center for Culture, Gender and Sexuality (Priority 2) Carol Tremmel, Program Manager, Extended Education (Priority 2) Jason Wenrick, Finance Project Director (Priority 3) Nic Werner, IT Network Analyst (Priority 3) SSU Accessibility Website http://www.sonoma.edu/accessibility DRAFT June 14, 2007 DRAFT June 14, 2007 Message from Sonoma State University, President, Ruben Armiñana March 26, 2007 TO: SSU Campus Community RE: Ensuring Access to Electronic and Information Technology to Persons with Disabilities Introduction: Sonoma State University is committed to providing a fully inclusive environment responsive to the needs of all students. As such, information technology resources, services and programs will be made accessible to persons with disabilities. This effort represents a shared responsibility of all members of the campus and will require ongoing, overall institutional attention and commitment for its success. Electronic and Information Technology refers to all programs and services provided to faculty, staff and students through computer or electronic media. This includes computer and network access and services, computer-delivered or enhanced instruction, library electronic information resources, library online catalogs and homepages, campus informational websites, computer-delivered or assisted administrative services, and voice and video programs and services. Related Historical Context: The Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 require that qualified individuals with disabilities be provided equal access to programs, services, or activities. California Government Code 11135 applies Section 508 of the 1973 Rehabilitation Act, as amended in 1998, to State entities and to the CSU. Section 508 was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities, and to encourage development of technologies that will help achieve these goals. The CSU policy statement on accessibility was articulated in Executive Order 926. The statements of the SSU policy reflect implementation steps for EO 926. DRAFT June 14, 2007 1. A process for timely adoption of textbooks by faculty. 1A. Overview Main focus in this area was to establish deadlines that worked with the class schedule, registration periods, and bookstore procedures. Emphasis was placed on accommodating Disabled Student Services in terms of timeline that would enable them to convert any instructional materials to alternative formats, should the need arise. In addition, the committee worked with the University Scheduler, who was able to make minor adjustments to respective course scheduling deadlines for departments. We found that the new textbook adoption deadlines do not differ by more than one week from the present deadlines. However, the issue to date has been compliance, whereas only 17% of faculty submitted their textbook orders on this deadline during Spring 2007 (for Fall 2007). 1B. Procedures/Practices Deliverables The establishment of a deadline to adopt print-based instructional materials (and associated business procedures) The passage of academic policies or resolutions of support for the timely adoption of print-based instructional materials The development of incentives to encourage faculty and staff to adopt print-based instructional materials in a timely manner Status (Y, N, IP) Y Initiation Date 02/07 Completion Date (exp) 05/07 IP 02/07 09/07 IP 02/07 09/07 Discussion Committee worked with University Scheduler, Disabled Student Services, and Bookstore to establish deadlines that will afford any necessary accommodations. Interim policy has been approved by Academic Senate Subcommittees. To be discussed at first meeting of Senate in September, 2007. Compliance measures in policy; no incentives yet. Bookstore has offered incentives in the past and we will continue this pattern in hopes that resources will afford more in the future. 1C. Resources What technical and financial resources will be utilized to implement these business procedures and academic practices? The ATI Steering Committee is working with SSU IT to develop an online textbook adoption system. SSU currently uses TextAid but found it sorely inadequate. Therefore, a new system will need to be developed, with the hopes of having it ready in October 2007 for Spring 2008 textbook orders. Developing this system will involve extensive discussion, planning, technical specs drafting, development, user testing, and articulation across multiple units. Specific resource commitments at this time are unclear, due to the project being in the early discussion and planning stages. More will be determined in terms of project scope and resources during Summer 2007. DRAFT June 14, 2007 1D. Milestones/Measures of Success Milestone The implementation of a deadline (and associated procedures) supporting timely adoption of print-based instructional materials Status (Y, N, IP) Y # of weeks before term 15 Effective Term Winter or Spring 2008 Discussion Baseline Measures Textbooks The number of print-based instructional materials adopted in the last year 890* Course Readers 55* The percentage of print-based instructional materials adopted in a timely manner in the last year 20-30%* Unknown** Discussion Actual implementation date will depend greatly on the development of a new textbook adoption interface and database. Resources toward this effort will significantly impact rate of progress. *These are distinct titles, not total copies of texts. Off-campus vendor amount unknown, as some faculty direct students independently to other sources (e.g., online). This will need to be tracked more closely in the near future, with new instructional materials adoption database beging developed. **Total number unclear, as large number of faculty process these through local copy establishments. This will need to be tracked more closely in the near future, with new instructional materials adoption database beging developed. *This percentage is for the first deadline, historically a “loose” deadline. **Majority of readers process off campus and no data available. New tracking procedures being added as new database is being built. 1E. Exemptions/Equally-Effective Access If a student who requires print-based instructional materials in an alternate format enrolls in a course for which materials were adopted after the deadline, how will the campus provide equally-effective access to this material? If a faculty member does not order a textbook by the deadline, there will be a one-week period in which the faculty member must submit an order or their department chair (or designee) is to make the order. Therefore, orders will made at or near the deadline established, with more than enough time to make an alternate format accommodations. In addition, the campus bookstore will be ordering at least one copy of each text at the deadline, regardless of whether that instructor has placed their order through the campus bookstore or an independent off-campus bookstore. This will ensure that we have at least one copy in a timely manner, should another bookstore have issues with ordering, process, and receiving text orders in a timely manner. DRAFT June 14, 2007 (2) A process for identification of textbooks for late-hire faculty. 2A. Overview This was an issue that came up for discussion several times during our ATI meetings, as well as presentations to committees and faculty groups. In addition to late-hires, there is a fair amount of adjunct/part-time faculty whose assignments are not solidified until relatively late in the process. However, the process and deadlines do not differ, in that if a faculty member has not been specifically designated for a course by the time of the textbook adoption deadline, then it is the responsibility of the department chair (or designee) to order the text for the course. In the case of late hires, this should just be a one-time scenario. 2B. Procedures/Practices Deliverables The establishment of specific procedures to identify print-based instructional materials for late-hire faculty The development of a mechanism for Academic Affairs to monitor this procedure Status (Y, N, IP) IP Initiation Date 02/07 Completion Date (exp) 09/07 Discussion IP 02/07 09/07 Awaiting final discussion at Academic Senate (approved at all preceding levels to date). New database will provide reports to Academic Affairs for compliance monitoring. Awaiting final discussion at Academic Senate (has been approved at all preceding levels to date). 2C. Resources What technical and financial resources will be utilized to implement these business procedures and academic practices? For the most part, this policy will involve improved communication and greater accountability for those ordering textbooks to actually meet the deadlines. The ordering system and database being developed will require resources for development and maintenance and will support IMAP items 1-3. DRAFT June 14, 2007 2D. Milestones/Measures of Success Milestone Status (Y, N, IP) IP # of weeks before term 12-15 Baseline Measures The number of departments with procedures for ordering print-based instructional materials for late-hire faculty Response No formal policy. The percentage of departments that have these procedures 0 Discussion Departments have reported varied methods for late-hire orders. Most typical has been that the late-hire gets the order in under the wire. In some very-late-hire scenarios, the department chair has made the order to ensure that the book arrives by first week of class. No policies found but rather a case-by-case scenario depending on who is the department chair, how late the hire is, and for which course. The implementation of a deadline to identify print-based instructional materials for latehire faculty Effective Discussion Term Winter/Spring Awaiting final discussion at Academic Senate (has 2008 been approved at all preceding levels to date). 2E. Exemptions/Equally-Effective Access If a student who requires alternate format print-based instructional materials enrolls in a section for which print-based instructional materials were not selected on behalf of late-hire faculty, how will the campus provide equally-effective access to this material? Unfortunately, this is a situation in which Disabled Student Services and University Bookstore have worked together in the past. Therefore, there is at least a fall-back pattern if needed. As students register with DSS, they submit their schedules. DSS then contacts the Bookstore to acquire the list of texts for those courses and instructors. If no text has been ordered/received, DSS contact program Chair re book assignment. If this does not happen in a timely manner, DSS works with Chair and student toward enrollment in a course section for which a text has been ordered/received. Conversion to alternate format begins as soon as possible. If there is not enough time before start of class, DSS accommodates accordingly (e.g., human reader). DRAFT June 14, 2007 (3) A process for early identification of students with disabilities (SWD) who require instructional materials to be provided in an alternate format. 3A. Overview DSS has had a procedure for several years, in terms of identifying SWD. However, there has been no process for systematically beginning this at registration, with tracking and articulation from there. The ATI Committee is currently working to implement changes, as well as better leveraging CMS to identify and track SWD. This will enable better tracking of course sections for which SWD have enrolled and comparing those data to textbook adoption and conversion status. 3B. Procedures/Practices Deliverables Status (Y, N, IP) Y Initiation Date Pre-ATI Completion Date (exp) N/A The establishment of procedures to provide alternate media-eligible students with eligibility for early registration The development of a plan to encourage alternate-media eligible students to utilize early registration and to submit alternate media requests in a timely manner Y Pre-ATI N/A Y Pre-ATI N/A The establishment of procedures to provide data to alternate media producers which associates course enrollment with instructional materials listings Y Pre-ATI N/A The development of a system to track the enrollment of students with disabilities who require alternate format Discussion Working toward better articulation between online registration, PeopleSoft, and textbook ordering database. This will be referred to as the “tracking system” for the rest of this IMAP Item. SSU SWD are assigned Priority registration dates. ATI committee reviewed this process and found that it is compatible with the textbook adoption timelines. Students will receive earlier notifications regarding alternate-media process, procedures, and deadlines. These notifications will be more efficiently generated via tracking system. The tracking system will be able to generate reminders for those students who do not respond accordingly. Currently, SWD physically submit their schedule to DSS. DSS checks text adoption list and begins alternate media production steps. Tracking system should streamline the process so that DSS can do a query on a given date and see a SWD’s course schedule and status of text adoption and alternatemedia status, if applicable. 3C. Resources What technical and financial resources will be utilized to implement these business procedures and academic practices? Will require significant discussion, planning, and development on behalf of ATI leadership, Bookstore, DSS, and IT to develop a tracking system for textbook adoption, as well as articulation with PeopleSoft and Registration. Hardware needs include mainly a server, while human resources toward planning and development will be significant. It is unclear whether additional resources will be made available or whether the effort will be absorbed within existing resources (bumping other efforts/priorities). DRAFT June 14, 2007 3D. Milestones/Measures of Success Milestones Effective Term Spring 2008 Discussion Spring 2008 Integrated tracking system will provide on-demand, real-time reports of SWD and their course enrollments, as well as status of instructional materials for the respective course and sections. Baseline Measure The number of students who were eligible for alternate format instructional materials in the last year Response 32 Discussion Baseline Measure The number of eligible students who requested alternate format instructional materials in the last year The percentage of eligible students who requested alternate format instructional materials in the last year eText 18 Audio 1 Braille 1 Large-Print 2 56 3 3 5 The implementation of procedures to provide alternate media-eligible students with eligibility for early registration The implementation of procedures to provide data to alternate media producers which associates course enrollment with instructional materials listings Though a process is in place, it is hoped that SWD will be able to use a more streamlined process of communication, registration and support. Other (specify) 3E. Exemptions/Equally-Effective Access If the campus elects not to provide early registration for students who require alternate format print-based instructional materials, how will the campus provide equally-effective access to these materials? Students registered with Disabled Student Services are accommodated with early/priority registration. DRAFT June 14, 2007 4. A strategy to increase use of the campus LMS for delivering technology-enabled courses, and for posting syllabi and instructional materials online for traditional face-to-face and hybrid and blended courses. 4A. Overview Notes: This provision emphasizes providing students who require alternate format instructional materials with access to their materials through an accessible, electronic infrastructure. This reduces the time necessary to convert instructional materials into an accessible format and provides alternate media personnel with a central location to obtain these materials. Given that WebCT is of reasonable accessibility, SSU has been engaged in encouraging all faculty to use the LMS as a way to more effectively communicate with and engage students. The next step is to train faculty to make sure that the materials they post within the LMS are accessible. In Spring 2007, SSU upgraded to WebCT CE6. As such, there has been a significant amount of training and demonstrations provided as of November 2006. 4B. Procedures/Practices Deliverables The establishment of procedures to provide faculty with access to an LMS course site (or accessible website) into which they can post instructional materials The development of procedures to encourage faculty to post their instructional materials in an electronic format The establishment of procedures to provide alternate media producers with access to these print-based instructional materials Status (Y, N, IP) Y Initiation Date Pre-ATI Completion Date (exp) N/A Discussion Y Pre-ATI N/A IP 05/07 12/07 IT has offered training sessions and drop-in help for numerous years. In addition, IT and the Center for Teaching and Professional Development now host a Faculty Showcase, featuring effective ways in which faculty across disciplines use WebCT. Alternate media producers will be granted student access to the instructor’s course in WebCT, acquiring any materials with need to be processed. Discussions are still taking place as to whether the faculty member would instead have the option of sending the materials via email or CD, should they not be comfortable with the producer entering their WebCT course. Since 2005, all courses are automatically given a course shell in WebCT. 4C. Resources What technical and financial resources will be utilized to implement these business procedures and academic practices? SSU will continue to utilize WebCT Campus Edition 6 for the immediate future. Any changes would be based on CSU contract with BlackBoard and continual assessment of campus needs. This item is already part of the IT budget. Training will continue and will increase as faculty interest dictates. As of November 2006, IT has hired an additional staff person, with a primary responsibility of supporting increased training and use of WebCT. DRAFT June 14, 2007 4D. Milestones/Measures of Success Milestones Effective Term Pre-ATI Discussion Spring 2008 If faculty member approves, will grant alt-media producer access to the class. Otherwise, faculty member will need to provide to alt-media producer via other electronic means. Baseline Measure The number of courses that used non-LMS campus-hosted websites in the last year (note: the number of LMS course sites will be pulled from Measures of Success) Response Approx 160 The percentage of courses that used individual websites in the last year Unknown Discussion This number is difficult to determine, as faculty may place their web course in different directories. Also, it is not known which of these 160 is for a single section or multiple sections. In addition, there is no way to tell which of these course web pages is currently being utilized or how many others are being utilized yet not on the list. Source of this information is the “SSU Class Web Pages.” Usage statistics are kept for the /users directory, yet some faculty post class web sites in other web folders (e.g., department directory). Unable to determine, for reasons described above. The implementation of procedures to provide faculty with access to an LMS course site (or accessible website) into which they can post instructional materials The implementation of procedures to provide alternate media producers with access to these print-based instructional materials Since 2005, all courses are automatically created in WebCT for faculty to begin posting at least one month prior to the start of the academic term. 4E. Exemptions/Equally-Effective Access If a student who requires alternate format print-based instructional materials enrolls in a section or course for which the instructional materials have not been posted in an electronic format, how will the campus provide that student with equally-effective access to this material? If a faculty member does not post their course and instructional materials in WebCT, they will need to make available their materials upon request by a SWD who has registered with DSS. The request is authorized by DSS and goes to the faculty member. The faculty member will then need to have the material available in an electronic via email or CD, so that it can be produced accordingly. DRAFT June 14, 2007 5. A process to incorporate accessibility requirements in the purchase of digital or multimedia instructional materials (captions on videos, for example). 5A. Overview Note: This provision focuses on both developing 508-compliant procurement procedures for instructional materials and on codifying what campus procedures will be used to handle the transformation of inaccessible instructional materials. The ATI Priority 2 Committee is in the early stages of developing this policy, due to the quick timeline and related attention required of the Textbook Adoption Policy and campus discussions/approvals. More focus will be placed here, as related to increased faculty training and awareness related to the accessibility of their non-text instructional materials. Two open forums and two workshops took place in Spring 2007. However, awareness is still on the risse and increased training and attendance is expected as of Fall 2007. 5B. Procedures/Practices Deliverables Status (Y, N, IP) IP The development of procedures that address accessibility during procurement of digital or multimedia instructional materials The establishment of an infrastructure to IP allow the conversion of digital or multimedia instructional materials into accessible formats Initiation Date 02/07 Completion Date (exp) 12/07 Pre-ATI 07/08 Discussion Several discussions, resulting only in policy recommendations at this stage. Further guidance and policy input sought from CO. Further discussion and assessment necessary. 5C. Resources What technical and financial resources will be utilized to implement these business procedures and academic practices? Administration and Finance plans to hire an additional employee whose primary task will be facilitating and screening procurement requests. The ATI Committee is also working closely with the Library, as they acquire and host a substantial portion of instructional materials for the campus. DRAFT June 14, 2007 5D. Milestones/Measures of Success Milestone The implementation of formal procedures to address accessible procurement of digital or multimedia instructional materials Baseline Measures The number of academic units that have established procedures for incorporating accessibility into the procurement process for multimedia instructional materials The percentage of academic units represented by this number Status (Y, N, IP) IP Initiation Date 05/07 Completion Date (exp) 05/08 Discussion Response 0 Discussion No officially adapted procedures. Awareness is rising but actual efforts vary greatly and tend to be more independent than formalized by unit. Currently, there are only procurement policies in development as related to larger purchases (>$2500) 100 5E. Exemptions/Equally-Effective Access If a student who requires digital or multimedia instructional materials in an alternate format enrolls in a section or course that has been granted an exemption from accessible procurement procedures, how will the campus provide this student with equally-effective access to this material? Faculty members are encouraged to implement accessible digital and multimedia instructional materials (e.g., closed-captioned video). However, SSU does not currently have a supported means to effectively caption multimedia information. A faculty member requesting an exemption on a particular multimedia resource must describe how they will provide equally-effective access toward the same learning outcomes (i.e., not a filler activity). DRAFT June 14, 2007 6. A method to incorporate accessibility (where required) in the educational policy addressing course development and delivery 6A. Overview Note: This item addresses policies and procedures that exist, need to exist, or need to be modified in order to integrate equally effective access to instructional materials into the general body of educational policy, procedure and practice. In November 2006, the Coded Memorandum was presented to the Academic Senate. In addition, since February, subsequent policy related discussions have taken place at Senate Subcommittees: Educational Policies Committee (EPC); Academic Planning Committee (APC); Faculty Standards and Affairs Committee (FSAC); Professional Development Subcommittee (PDS). Specific examples provided below. 6B. Procedures/Practices Procedures & Practices The identification of all relevant curricular and course policies (e.g. syllabus policies, GE Approval or Renewal, Course Adoption, Early Registration Policy, Policy Relating to Equity and Diversity, Distance Learning, etc.) for which accessibility language should be incorporated Status (Y, N, IP) Y IP Initiation Date 02/07 Completion Date (exp) 05/07 through 05/08 Discussion Course Outline policy modified to address accessibility (via FSAC and Senate). New course/Course Revision process modified to include statement from originator that the course will be accessible from Fall 2008 forward. Timely Adoption of Textbooks policy approved through Senate committees, with discussion at Senate to take place Fall 2007. Priority registration for SWD already in place. 6C. Resources What processes (e.g. formation of committees, time allocations at leadership meetings, formal retreats) and resources will be utilized to develop and implement these business procedures and academic practices? SSU has formed ATI Steering Committee and 3 Priority committees. The Steering Committee is comprised of representatives from most/all university-level committees. Executive Sponsor and ATI Coordinator work with committees and faculty leadership. Resources to date have included assigned-time to the ATI Coordinator to work within existing committee structures and meeting times. Academic Affairs has sponsored two open forums related to ATI, as offered by the ATI Steering Committee. DRAFT June 14, 2007 6D. Milestones/Measures of Success Milestone Status (Y, N, IP) The incorporation of accessibility language in IP all relevant curricular and course policies which supports the goal of equally effective access to instructional materials Listing of specific curricular and course N policies impacted: Initiation Date 02/07 Completion Date (exp) 10/07 Discussion 09/07 05/08 Need to review how this may become part of Program Review that is to take place by all programs at least once every 5 years. Has been approved by Senate subcommittees and slated for discussion at Senate, September 2007. 6E. Exemptions/Equally-Effective Access Note: It is recognized that some types of instructional materials may not be readily made accessible or would require a fundamental alteration to the manner in which they are taught. If this occurs, how will the campus provide this student with equally-effective access to this material? For now, DSS will assist with conversion. In addition, several faculty members are going through in Universal Design for Learning training and can model best practice methods toward equally-effective access. DRAFT June 14, 2007 7. A plan to support faculty in the creation of accessible course content. 7A. Overview Training and support will of all faculty will be a primary goal and should (granted resources) increase significantly as of AY 07-08. SSU is fortunate to be the lead campus in a federal project to support secondary students with disabilities, called Ensuring Access through Collaboration and Technology (EnACT; enact.sonoma.edu). This project began in Fall 2006 and will continue through at least September 2008. The main focus of EnACT is on faculty development toward Universal Design for Learning (UDL) and development of Accessible instructional Materials (AIM). Key partners in EnACT are faculty developers, DSS, Academic Technology, and faculty leadership. As such, EnACT is able to offer quality training and resources in UDL and general accessibility training. To date, SSU EnACT leaders have offered multipled workshops open to the campus, as well as a semester-long Faculty Learning Community related to UDL. This Faculty Learning Community offers an in-depth and supportive interdisciplinary cohort that is led through fundamental changes in course design and resource development. The primary outcome is to better support the learning of SWD, as well as all students, since UDL is about creating course content and experiences in ways that reach all learners to their maximum potential. EnACT has developed extensive training materials for face-to-face training, as well as online materials that will introduce faculty to the concept of Universal Design for Learning. To date, data gathered by the EnACT project show that faculty trained in Universal Design for Learning (includes making content accessible) have had a significant impact on the Grade Point Average of SWD. In 2006, baseline data gathered on all SWD at SSU showed a GPA of 3.00. Data collected in Spring 2007 showed that SWD who were in courses taught by faculty who received training in Universal Design for Learning had a GPA of 3.22, a significant increase from the campus mean for all SWD. In comparison, across campus, students without disabilities (SWOD) showed a mean GPA decrease from 3.40 to 3.26. In addition, the SSU Center for Teaching and Professional Development offers weekly workshops related to Teaching and Technology. These workshops all include at least a small component related to the technology, its resources, and creating accessible course content. DRAFT June 14, 2007 7B. Procedures/Practices Deliverables The establishment of a plan to provide training and technical support (e.g. help desk, hands-on, and online resources) to assist faculty with authoring accessible instructional materials The establishment of a plan to support faculty in selecting accessible off-campus instructional materials Status (Y, N, IP) IP Initiation Date Pre-ATI Completion Date (exp) 09/08 IP 02/07 09/08 Discussion Training and resources primarily developed through EnACT project. Looking to develop more support through IT personnel as well. Opening a Learning and Teaching Center in Fall 2007 and will be able to better integrate accessibility as a support function there. Hope to see systemwide resources become available (e.g., How-To’s, Toolkits). Raising awareness of how to filter off-site resources accordingly. How to have accessible equivalent alternatives when the desired resources are not compliant. 7C. Resources What technical and financial resources will be utilized to implement these business procedures and academic practices? Training faculty in how best to use common tools (e.g., MS Office; Dreamweaver; WebCT). Installation of and training on tools like LecShare to make existing PowerPoint presentations accessible. Need more high-speed scanners. Need a more fully equipped Assistive Technology Center. We have hired a new Assistive Technology specialist (position vacant over 6 months) and hope to better equip his operation through a combination of SSU and EnACT funds. This person was hired effective June 1, 2007 and should make significant contributions in this area. DRAFT June 14, 2007 7D. Milestones/Measures of Success Milestones The implementation of a plan to provide technical support (e.g. help desk, hands-on, and online resources) to assist faculty with authoring accessible instructional materials The implementation of a plan to support faculty in selecting accessible off-campus instructional materials Baseline Measures The number of faculty who have received training on authoring, evaluating, and remedying instructional materials The number of faculty who have received training on selecting accessible off-campus instructional materials Status (Y, N, IP) IP Initiation Date 10/05 Completion Date (exp) 09/08 IP 10/05 09/08 Response 50 Discussion Some of this has occurred through sessions offered by IT, some by a collaboration between EnACT and faculty development at SSU. One contributing factor to having approximately 50 people trained is that EnACT is able to offer incentives, monetary and otherwise, to those that complete training. 50 Discussion There is a plan and needs have been discussed. However, foreseen resources or significantly deficient to realize the level of support necessary. Activity to date has been greatly enabled by EnACT project resources and goals that compliment ATI. 7E. Exemptions/Equally-Effective Access If a student who requires instructional materials in an alternate format enrolls in a section or course that has been granted an exemption from accessible authoring procedures, how will the campus ensure that this student has equally-effective access to this material? If a faculty member does not post or provide accessible instructional materials, they will need to make available their materials upon request by a SWD who has registered with DSS. The request is authorized by DSS and goes to the faculty member. The faculty member will then need to have the material available in an electronic via email or CD, so that it can be produced accordingly. DRAFT June 14, 2007 8. A communication process and training plan to educate students, staff, and faculty about the campus Instructional Materials Accessibility Plan. 8A. Overview Notes: The eventual goal is that all members of the campus community who produce, assign, deliver or receive instructional materials shall be informed of their roles and responsibilities regarding equally effective access to course materials for persons with disabilities. Moreover, individuals with roles or responsibilities in this enterprise shall receive appropriate training so that they can fulfill their roles and responsibilities. SSU has had some communication and a modest amount of communication regarding since Fall 2005, when Ensuring Access through Collaboration and Technology (EnACT) was funded by the federal government. Since CSU ATI was in its development stages, SSU has been collaborating with EnACT to begin informing and training faculty. EnACT developed a website with information and training materials related to Universal Design for Learning as of Fall 2005. In addition, SSU developed an Accessibility website during Winter 2007. Accessibility information (e.g., training opportunities) is communicated on a regular basis through campus website, SSU ATI website, weekly newsletter, newsletter from the Center for Teaching and Professional Development, and related email communications. Those needing information can contact the SSU ATI Coordinator directly via phone, email, or instant messaging. 8B. Procedures/Practices Deliverable The development of a communication plan to inform students, faculty and staff of their roles/responsibilities regarding the provision of equally-effective access to instructional materials The identification of how often these communications will take place in the academic calendar DRAFT Status (Y, N, IP) IP Initiation Date 02/07 Completion Date (exp) 05/08 Discussion IP 02/07 05/08 Goal is monthly. Effective method of reaching campuswide audience is main barrier. Somewhat limited, as campus emails are only allowed through University Affairs representative. The hope is that information will be posted to enough locations that everyone will notice it. June 14, 2007 Note: Describe the specific training that the campus will provide for all stakeholders that are involved in providing accessible instructional materials. Description of Training Audience: Faculty Plans to Frequency Discussion (including modality e.g. in-person, online) (FAC), Staff (STF), or Provide (e.g. Student (STDT); (Y/N) quarterly) Specify dept/division Textbook adoption for assigned and FAC, STF and Y Quarterly All information will be available at SSU Accessibility unassigned course sections Chairs/Program website, as well as in actual textbook ordering interface. Advisors Creating accessible print-based FAC, STF Y Quarterly Will offer instructional materials accessibility sessions instructional materials approximately every two weeks, as well as by appointment or drop-in. Distributing accessible print-based FAC, STF Y Quarterly Also, as needed by appointment or drop-in. instructional materials via LMS & web Creating accessible multimedia FAC, STF Y Monthly Also, as needed by appointment or drop-in. instructional materials Procuring accessible multi-media FAC, STF Y Quarterly Also, as needed by appointment or drop-in. instructional materials Requesting instructional materials in STDT, FAC/STF with Y Quarterly Also, as needed by appointment or drop-in. alternate format disability Use of assistive hardware and STDT, FAC/STF with Y Biannual Also, as needed by appointment or drop-in. software necessary for access disability Other: How will those overseeing the implementation of these procedures be kept informed of campus progress toward meeting IMAP goals? SSU ATI Steering Committee has multiple members who are primarily responsible for oversight, by nature of job assignment. DRAFT June 14, 2007 8C. Resources What campus communications channels (e.g. publications, governance bodies, policy retreats, professional development events, etc.) will be used to coordinate and support the dissemination of information about the IMAP? (Note: campuses may adapt their responses to meet campus need) Communication Content Communication Channels Responsible Party Discussion (Frequency) (Admin Unit) Timely adoption of textbooks by Campus emails quarterly Academic Affairs Not to be responsibility of bookstore, faculty since it is Barnes & Noble operated. Identification of textbooks for lateQuarterly emails Academic Affairs AA > Schools > Department Chairs hire faculty Identification of students with Orientation Student Services/ Hope to retrieve efficiently from disabilities who need materials in Online Registration DSS PeopleSoft alternate format Academic Advising Instructional materials accessibility Post note to instructors WebCT login IT Still to be discussed as an option. page Accessibility requirements when Email Academic Affairs purchasing of digital or multimedia Deans Council > Council of Chairs instructional materials Resources available to support Center for Teaching and Prof Dev Academic Affairs faculty in creation of accessible Information Technology course materials EnACT project Which individuals and offices have responsibility for staff development, faculty development, and non-academic student training? Who among this group will have responsibility for training for the Instructional Materials Accessibility Plan? Faculty development comes through Academic Affairs, via Center for Teaching and Professional Development. Staff training (including student assistants) comes primarily from Human Resources. Academic Affairs will have primary responsibility for IMAP training. 8D. Milestones/Measures of Success All faculty, staff and students involved in production, assignment or delivery of instructional materials shall be informed as to their roles and responsibilities regarding equally effective access to instructional materials. This process should be completed by 2010-2011 along with an ongoing communications mechanism for new members of the campus community. Training programs shall exist for all faculty members, staff and students involved in production, assignment or delivery of instructional materials that prepare them to satisfy their roles and responsibilities regarding equally effective access to instructional materials. This process should be completed by academic year 2011-2012 along with an ongoing training mechanism for new members of the campus community. How will the campus monitor and evaluate the success of its training and communications actions for the Instructional Materials Accessibility Plan? Monitoring and evaluation specifications to be developed during Fall 2007 and implemented in 2008. DRAFT June 14, 2007 9. An evaluation of the overall effectiveness of the campus IMAP. 9A. Overview Each campus should develop a campus-level mechanism for evaluating compliance levels regarding equally effective access to instructional materials for every student regardless of disability. The structure and process for the evaluation should be consistent with campus culture. It should be performed by a highly respected campus body that has the expertise to perform such an analysis and the campus-wide trust necessary to ensure its internal credibility. During the life of the Accessibility Technology Initiative (2007-2012), this accountability reporting process should be performed annually and an annual report should be submitted to the President. Once the initiative has completed, the campus should have developed a regular periodic review process for auditing campus compliance regarding equally effective access to instructional materials. This permanent periodic review process need not be annual, but it must be frequent enough and complete enough to provide accurate and credible evidence of campus compliance. These evaluation reports will be the primary mechanism for collecting and analyzing evidence of campus compliance with equally effective access to instructional materials. If the campus is ever subject to a compliance investigation, these evaluation reports should serve as the primary roadmap for demonstrating campus commitments to equally effective access for all students. Each campus will also need to identify a campus agent who will be responsible for performing this evaluation. The campus agent, which may be an office (e.g. internal auditor) or a special committee, should be selected base upon competence in performing the task and campus trust of the agent. 9B. Procedures/Practices Describe the business practices that will be used at each phase of the evaluation process (data selection, collection, analysis, documentation, dissemination, administrative review). Discussion should evolve more quickly and completely now that full draft of IMAP has been completed and will serve to inform discussion among ATI Steering Committee (includes Executive Sponsor and ATI Coordinator). 9C. Resources Describe the staff resources that will be used at each phase of the evaluation process (data selection, collection, analysis, documentation, dissemination, administrative review). Resources will need to be discussed further among the Vice Presidents at the Cabinet Level. Discussions will also need to take place between ATI Coordinator and Academic Planning Committee. Now that IMAP is complete, campus leadership should be able to begin addressing resource needs to meet IMAP objectives. DRAFT June 14, 2007 Describe the budgetary implications associated with conducting this evaluation. This includes accounting for the availability of personnel with the necessary expertise to complete this task and any costs associated with providing assigned time (where applicable). Too early to tell for sure, but safe to say, the need will significantly exceed the available resources. 9D. Measures of Success Deliverable The establishment of an evaluation process The implementation of a process for producing annual compliance reports The development of a process for conducting periodic annual compliance reports Status (Y, N, IP) IP N Initiation Date 06/07 Completion Date (exp) 08/09 Discussion Depends on the availability of resources to monitor, measure, and report. N 10. Identification of all campus personnel involved in implementing or overseeing the campus IMAP Name Carol Blackshire-Belay Brett Christie Title Vice Provost for Academic Affairs Director of Faculty Development Sam Scalise Kathryn Crabbe Chief Information Officer Vice President, Student Affairs & Enrollment Mgmt Barbara Moore Director of Web Services Emiliano Ayala Associate Professor and Director of EnACT Brent Boyer Scott Kupferman Disabled Student Services DSS/Assistive Technology Coordinator DRAFT Relationship to ATI Executive Sponsor. Oversees entire SSU ATI effort ATI Coordinator. Coordinates ATI efforts across campus. Works closely with Executive Sponsor in strategic planning. Co-Chair of ATI Steering Committee. Member of ATI Steering Committee. Oversight of enrollment, scheduling, DSS. Priority 2. Main web support and LMS support person on campus. Faculty training. Campus accessibility expert. On ATI Steering Committee and Priority 2. Provides training and resources related to Universal Design for Learning. ATI Steering Committee and Priority 2 ATI Steering Committee and Priority 2 June 14, 2007 11. Chronological listing of all IMAP deliverables (policies, timelines, milestones) Date Activity Relationship to ATI Prior to launch of Accessible Technology Initiative yet directly linked to capacity building and ongoing Instructional Materials Accessibility March 2005 Grant proposal submitted to US Department of Project, Ensuring Access through Collaboration and Technology (EnACT) Education, Postsecondary Students with involves 8 CSU campuses and works directly toward improving accessibility Disabilities program. of resources and teaching methods via Universal Design for Learning (UDL). This process initiated a strong commitment among these campuses, toward improved success of SWD. September 2005 Acceptance of EnACT project proposal and EnACT funded for $1.05m, 2005-2008. Sonoma as lead campus. funding notice February 2006 Universal Design for Learning workshop offered Attended by 25 faculty. to faculty May 2006 Faculty Learning Community on Universal Training and support for universally designing course and resources. Design for Learning formed. January 31, 2006 10 faculty and staff attend web conference on Web conf covered web accessibility and instructional materials accessibility accessibility offered by Academic Impressions July 2006 EnACT Summer Institute Training in UDL and creating Accessible Instructional Media (AIM) September 2006 SSU group attends CalWAC 2-day hands-on workshops related to instructional materials accessibility. March 2007 Federal accessibility project proposal submitted Project is to support training STEM faculty in UDL, supporting SWD in these to NSF disciplines. Funding notification, Sept 2007. August 2006 – January 2007 Faculty Learning Community process Cohort of 7 interdisciplinary faculty members take UDL training and work together to apply changes to their curriculum. Since launch of Accessible Technology Initiative yet directly linked to ongoing Instructional Materials Accessibility January, 2007 (ongoing) SSU Accessibility website launched Serves as informational outlet for campus efforts. All priorities posted with meetings, minutes, working documents. Resources sections continually developed toward supporting faculty and staff accessibility training. February 16, 2007 ATI Open Forum Presentations by ATI Priority Chairs. Open discussion with attendees; Q&A. February 16, 2007 Universal Design for Learning workshop All faculty invited to attend UDL workshop as related to UDL (Priority 2). March 26, 2007 SSU President’s Message to campus re ATI Raised awareness as to importance of and campus commitment to ATI. April 26, 2007 Course Outline policy approved by Faculty Policy was revised to include requirement that course outlines be available Standards and Affairs Committee in an accessible electronic format by start of course. May 11, 2007 ATI Open Forum Presentations/reports by ATI Priority Chairs. Open discussion with attendees; Q&A. May 15, 2007 Interim Policy for Timely Adoption of Textbooks Strong relation to IMAP items 1-3 passed by Educational Policies Committee. May 25, 2007 Transforming Course Design proposal funded Project meets Transforming Course Design initiative goals, while also training faculty to develop scaleable and reusable accessible instructional media. Funded by CO for $16,330. July 9-11, 2007 ATI/EnACT Summer Institute Training in Universal Design for Learning and creating Accessible Instructional Media (AIM). Twelve faculty and staff from SSU attending. In addition to attending training sessions, multiple presentations to be given by SSU contingent. DRAFT June 14, 2007 DRAFT June 14, 2007