DEWR 2005 National Harvest Labour Service Study Questionnaire
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DEWR 2005 NATIONAL HARVEST LABOUR SERVICE STUDY
21 June 2005
A1
Good morning/afternoon. I am……….from the Wallis Consulting Group. We are
conducting a study on behalf of the Australian Government Department of Employment
and Workplace Relations
If random sample - Can I please speak to the most senior person concerned with
recruiting harvest labour for your organisation?
If internal sample – Can I please speak to (name on sample file)?
(REINTRODUCE AS NECESSARY)
The study is about awareness and the effectiveness of the Harvest Labour Services
program provided by the federal government.
If random sample - We got your phone number from selecting it at random from
electronic Yellow Pages
If internal sample – Records show that you have used the Australian Government’s
Harvest Labour Services in the last year
IF NECESSARY SAY:
If you have any queries or concerns about this survey, please call the Department of
Employment and Workplace Relations on 1800 810 165. This is a free call.
Your responses will remain completely confidential.
This interview will take approximately 5-10 minutes, depending on your answers. Firstly,
I'll ask you about your business to determine whether you are suitable for our study.
Then I’d like to talk with you about your awareness and possible usage of the Harvest
Labour Services program. The National Harvest Labour service is a valuable service
offered to the agriculture industry, and I hope you'll find the interview interesting and
worthwhile.
The survey has been approved by the Australian Government Statistical Clearing House.
The approval number is #####. You may phone the Statistical Clearing House on (02)
6252 5285 to verify the approval number.
The survey may be monitored for quality control purposes. If you do not wish this to
happen, please let me know
1. OK to Monitor
2. Don’t monitor
Final Questionnaire
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DEWR 2005 National Harvest Labour Service Study Questionnaire
A2
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To begin with, I just need to make sure that you will be able to complete the study.
Is your organisation involved in the seasonal harvesting of crops?
1. Yes
2. No
A2a
TERMINATE INTERVIEW
What crops do you harvest?
1.
2.
3.
4.
5.
6.
Stone fruits
Citrus fruits
Grapes
Other fruits
Vegetable crops
Other (PLEASE SPECIFY)
TERMINATE INTERVIEW
A2b
How many staff do you employ during the harvest season? (A guess will do)
(___________)
A2d
Do you find it difficult to find employees during the harvest season?
Yes
No
Don’t know / Can’t say
A3
Have you heard of the Harvest Labour Service provided by the Australian government?
1. Yes
2. No
A22
What is the name of your local Harvest Labour Service provider?
1.
2.
3.
3.
4.
A3a
GO TO PREQ A4
Mildura – MADEC
Berri - MADEC
Griffith – Forstaff / OzJobs
Goulburn Valley - Worktrainers
Don’t know / Can’t say
Are you aware that this service is free?
1. Yes
2. No
A19
How did you become aware of this service?
DO NOT READ – PROBE FULLY “anything else?” ACCEPT MULTIPLE ANSWERS
1. Was approached by harvest labour service providers
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DEWR 2005 National Harvest Labour Service Study Questionnaire
2.
3.
4.
5.
6.
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Word of mouth
TV Advertisement
Newspaper Advertisement
Other (PLEASE SPECIFY)
Don’t Know / Can’t Say
PREQ A4 The Harvest Labour Service Provider in your area is (A22)
A4
Has (A22 ) helped you to find labour to harvest your crops free of charge in the last 12
months?
1. Yes
2. No
A5
GO TO A11
Overall, how would you rate the experience of using the harvest labour service to fill
vacancies? Would you say it is … READ SCALE
1.
2.
3.
4.
5.
6.
Very Good
Good
Just Acceptable
Poor
Very Poor
Don’t Know / Can’t Say
A8
What are the main benefits of using the harvest labour service provided by (A22)?
(____________)
A9
Are there any problems with the harvest labour service provided by (A22)?
1. Yes
2. No
GO TO A20
A10
Why do you say that? (___________)
GO TO A20
A11
You said that you hadn’t used it in the past year, have you used the harvest labour
service before that?
Yes
No
A12
GO TO A2
Why do you no longer use this service?
DO NOT READ – PROBE FULLY “anything else?” ACCEPT MULTIPLES
1.
2.
3.
4.
5.
Prefer to use labour hire company
Don’t have any problems filling vacancies
Quality of applicant were too poor
Other (PLEASE SPECIFY)
Don’t Know
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DEWR 2005 National Harvest Labour Service Study Questionnaire
A20
Are you aware of the National Harvest Labour Information Service?
Yes
No
A21
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GO TO A16
Did you know that the National Harvest Labour Information Service can advertise
harvest job vacancies on its website free of charge?
Yes
No
Filter – ASK ALL WHO ANSWERED ‘NO’ TO Q A11. OTHERS TO ‘END.’
A16
As I said earlier, the Harvest Labour Service is a free government service designed to
help growers find the labour they need to harvest their crops.
Would you be interested in utilising these services?
1. Yes
2. No
A17
GO TO END
Why not?
DO NOT READ – PROBE FULLY “anything else?” AND for use of labour hire
companies. ACCEPT MULTIPLES
Don’t have any problems recruiting a sufficient number of employees
Rather use labour hire company
Other (PLEASE SPECIFY)
Don’t Know
Filter – If code 2 at A17
A18
Why would you rather use a labour hire company than the harvest labour service?
DO NOT READ – PROBE FULLY “anything else?” ACCEPT MULTIPLES
1.
2.
3.
4.
Offer higher quality of applicants
Offer wage subsidies
Other (PLEASE SPECIFY)
Don’t Know
END
Thankyou. That was my final question. On behalf of the Australian Government Department of
Employment and Workplace Relations and the Wallis Consulting Group, I would like to
thankyou for your assistance with this research. Once again, if you have any queries or
concerns about this survey, please feel free to call the Department on 1800 810 165.
Wallis Consulting Group will only keep your name and phone number together with the other
information you have provided until we have completed our analysis. After that, all contact
details will be removed and we won’t have any way of identifying your responses, ensuring they
will remain confidential. None of the information you have given to me will be passed to any
other organisation in identifiable form.
Your views count – thank you for sharing them with me.
Final Questionnaire
Wallis Consulting Group