Department of Communities Evidence Based Practice for

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Department of Communities

safe, valued and empowered communities

Evidence Based Practice for Community Services in Queensland

5 September 2006

Department of Communities safe, valued and empowered communities

Presentation Overview

• • • •

Department of Communities evidence based practice framework (Rick Williams) Demonstration of COMSIS tools Use of COMSIS within framework Key implications (Rick Williams) (Greg Pole) (Rick Williams)

Department of Communities safe, valued and empowered communities

Evidence Based Practice Framework

Provide the department with key concepts and building blocks to ensure allocation of all departmental resources (funded and direct service) to priority need

Able to be progressively implemented:

Phase 1 = growth and one-off funding e.g. PEI growth funding and SAAP V funding

– –

Phase 2 = all other program areas e.g. system reform Phase 3 = all of the department’s resources and services including direct service delivery

INDICATIVE NEED - defined by analysis of objective indicators incl. SEIFA maps, surveys of clients, comparison with state measures and benchmark data (if avail) GAP ANALYSIS: Is there a service or set of services to meet this potential need?

SERVICE SUPPLY defined by analysis of quantitative and qualitative data NEEDS BASED APPROACH TO PLANNING ANALYSES MEASURES OF NEED AND EXISTING SERVICE SUPPLY IN LIGHT OF KEY PRIORITIES (local, regional, departmental and State Government) IN ORDER TO MAKE DECISIONS ABOUT WHAT IS PRIORITY NEED AND WHAT CHANGES TO A SERVICE SYSTEM ARE REQUIRED TO MEET THAT NEED No service development required SERVICE SYSTEM DEVELOPMENT CONTINUUM Quality improvement Scope expansion Realignment Increased access through integration of services Reform New service COMMUNITY CAPACITY to provide a service or set of services

Department of Communities safe, valued and empowered communities

EVIDENCE BASE

Evidence for policy and service development is both quantitative and qualitative data including:

– Demographic and socio-economic data (ABS Census, Labour Force, etc); – surveys of clients’ perspectives (need as well as regarding the performance of the Department’s services); – other service related data (inputs, outputs and outcomes); – research and evaluation data; – other key stakeholder views; and – departmental staff’s analysis of services and service systems.

Department of Communities safe, valued and empowered communities

KEY STEPS

Six key steps in the needs based planning and resource allocation process: 1. Develop Regional and State Profiles 2. Needs identification (quantitative and qualitative) 3. Service prioritisation against needs 4. Mapping need and services 5. Notional regional allocation of funding 6. Finalisation of service investment plans .

Department of Communities safe, valued and empowered communities

COMSIS

• •

Communities Statistical Information System - purpose built and maintained by OESR for the department A key tool and platform to progress, across the state, a core set of common standards and information for identifying disadvantage, need and risk

Department of Communities safe, valued and empowered communities • •

OUTPUT USING COMSIS V1.0

Sentinel indicators (greatest prognostic/predictive power)

– – – –

At-a-glance combined information at program level on location, comparative disadvantage, relative need and risk (proxy - proportion of target population)

Department of Communities safe, valued and empowered communities

Statistical local area Locality A - Central Locality A - Other Locality B Locality C Locality D Locality E Locality F Locality G Locality H Locality I Locality J Locality K Locality L

881.2

931.8

893.8

979.6

934.1

947.1

966.6

935.0

972.1

1,024.2

949.9

972.6

1,037.4

SEIFA Index value Overall quintile position

1 1 1 3 1 1 2 1 2 4 1 2 4

Housing Stress Score Substantiat ed Notice Child Protection (Rate)

21.84

18.88

20.18

22.68

23.46

27.47

26.99

20.51

24.92

25.55

17.56

20.22

22.28

2.94

3.14

2.16

0.99

1.13

1.26

1.34

0.8

0.43

0.88

0.86

0.83

0.39

Number of people aged 0-9 years (target group) Population All Persons (Number) % of SLA population in target group

2747 2,226 3104 2012 1608 1554 1431 2997 2718 1241 467 1775 4668 16615 15,823 17044 7073 6343 8044 10849 17236 9279 9411 3312 13045 17253 16.53% 14.07% 18.21% 28.45% 25.35% 19.32% 13.19% 17.39% 29.29% 13.19% 14.10% 13.61% 27.06%

DNR score SEIFA x SNCP x Target Pop

428.33

411.59

351.58

275.87

267.58

230.54

170.84

130.07

122.44

118.85

115.19

109.84

109.47

Rank (Based on Combin ed Score) 9 10 11 12 13 4 5 6 7 8 1 2 3

Output Statewide

Department of Communities safe, valued and empowered communities

Department of Communities safe, valued and empowered communities

Assessing Service Levels

The number of child protection staff in Cairns Region is twice the number of child protection staff in Townsville Region.

Why is it so?

Department of Communities safe, valued and empowered communities

REALITY CHECK

• • •

Statistical data REGIONAL FOCUS GROUPS

Output highlighted

potential

areas of need for enhanced prevention and early intervention services (PEI). Identification of existing funded ‘PEI’ services in these areas Identification of total regional investment in PEI • •

Sharing information and value-adding through regional knowledge

Regional Focus Group held in all 10 regions Purpose – to verify & contextualise data, &

to identify priority needs and discuss the best ways that these needs may be met.

Department of Communities safe, valued and empowered communities • • • •

REGIONAL FOCUS GROUPS

Focus groups lasted 3 – 4 hours. Discussion audio-recorded, and summary provided to region – – – – Focussed on prompt questions Detailed identification of areas of need, Best practice response, Capacity and effectiveness of current services, Priority areas for improved service capacity/effectiveness Focus Group review of the output data supported and extended the initial identification and ranking of high need-high risk populations locations for priority service development.

Identified the need for inclusion of service data

Department of Communities safe, valued and empowered communities • •

OUTPUT USING COMSIS V2.0

Sentinel Indicators

– –

+

– –

At-a-glance combined information at program level on location, comparative disadvantage, relative need and risk (proxy - proportion of target population) services (locality, type, activity)

Department of Communities safe, valued and empowered communities

COMSIS V2.0

Matches Population, Location, Need and Service Information

Department of Communities safe, valued and empowered communities

Matching Need and Service

Preschool Catchments

Department of Communities safe, valued and empowered communities

Matching Need and Service

Community Profiles

Department of Communities safe, valued and empowered communities • • •

KEY IMPLICATIONS

Allows us to identify and rank high need-high risk populations-locations across the State using standard information Provides common basis for policy, planning, budget and service development Initial results are quantitative confirmation of qualitative research results.

Department of Communities safe, valued and empowered communities • • • •

What’s Next?

Incorporate all service data - COMSIS V2.0

Incorporate protective factors (e.g. social capital, volunteering) - COMSIS V3.0

Incorporate forecasting and modelling tools COMSIS V3.0

Incorporate outcomes focus into evidence platform (match budget-expenditure-activity-outputs outcomes) – EBM V2.0

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