2013 Annual Foster Parent Satisfaction Survey

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2013 Annual Foster Parent Satisfaction Survey
Referring to the last 12 months, please answer the following questions by putting the appropriate number in the blank
after each question. Use the scale as indicated below. Comments on each section would be greatly appreciated.
5 Completely Agree
2 Mostly Disagree
4 Mostly Agree
1 Completely Disagree
3 Neutral
NA Not applicable or Don’t know
I. Initial and Ongoing Training
If you initially licensed for foster care during the past 12 months:
The orientation training prepared me appropriately as I/we learned about foster parenting.
___
PRIDE Pre-Service Training provided adequate training for my role as a foster parent.
___
All foster parents experience during the past 12 months:
I feel the content of on-going training offered is exactly what I need.
___
I feel the number of hours required annually is appropriate.
___
Comments:_______________________________________________________________________________________
________________________________________________________________________________________________
II. Placement Arrangements
I feel that I/we received all of the information that was available on the child(ren) at the time of placement.
___
The initial communication with the case manager or county supervisor was appropriate and adequate.
___
I was satisfied with the overall with the way the agency helped prepare me for working with the child(ren).
___
Comments:_______________________________________________________________________________________
________________________________________________________________________________________________
III. Child and Family Team Process
I feel that value was placed my input both prior to and during the team meeting.
___
I believe the agency is sensitive and responsive to issues of race and culture with regard to the families
served and with my own family.
___
The timeliness of notification for meetings and upcoming appointments is adequate.
___
Comments:_______________________________________________________________________________________
________________________________________________________________________________________________
IV. Agency Communication
The agency’s reception desk staff members were courteous and helpful.
___
I have experienced good communication and support from the agency’s licensing worker.
___
The agency’s supervisor(s) were prompt to assist me when the case manager is unavailable.
___
Please answer the following questions regarding all case managers you have worked with during the past 12 months.
If you are not associated with PATH or have only worked with one case manager, put N/A in the blanks:
The first case manager seemed to fully understand and respond to the needs of the child(ren) as well as
my needs as the foster parent.
___
The second case manager seemed to fully understand and respond to the needs of the child(ren) as well as
my needs as the foster parent.
___
My PATH case manager seemed to fully understand and respond to the needs of the child(ren) as well as
my needs as the foster parent.
___
I have experienced good communication and support from the agency.
___
The agency was helpful to me in dealing with the schools, courts, birth families, and other people
outside of the agency.
___
Comments:______________________________________________________________________________________
_______________________________________________________________________________________________
V. Financial Considerations
I always receive monthly maintenance payments and other reimbursement payments on time.
___
The maintenance payment and other reimbursements adequately compensate me.
___
Child care reimbursement is available to meet the needs of the foster children in my care.
___
Comments:______________________________________________________________________________________
_______________________________________________________________________________________________
VI. Ongoing Support
I consistently receive the support and information I need to carry out my role as foster parent.
___
The newsletter is a good way to provide information to foster parents.
___
The Foster/Adoptive Parent support group is a great way to receive training and support.
___
Comments:_______________________________________________________________________________________
________________________________________________________________________________________________
VII. Summary
Overall, I am happy with my experience as a foster parent?
___
I would recommend foster parenting to a friend.
___
Please list ways the agency could improve the support given to you in your work as a foster parent.
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Name (Optional):
_______________________________
I would like to be contacted by phone: No____ Yes____
Phone #_________________________
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