PROPOSAL BACHELOR OF APPLIED SCIENCE with a major in Supervision and Management Submitted to: The Florida Department of Education by MIAMI DADE COLLEGE School of Business September 1, 2008 Table of Contents A. EXECUTIVE SUMMARY ........................................................................................................... 6 B. Planning Process .................................................................................................................... 6 Workforce Needs/Demands ................................................................................................... 7 Academic Content and Curriculum ....................................................................................... 8 Assessment of Current and Anticipated Resources to Deliver the Program ......................... 8 DESCRIPTION OF PLANNING PROCESS AND TIME LINE FOR IMPLEMENTATION .................... 9 C. Implementation Timeline ..................................................................................................... 11 ANALYSIS OF WORKFORCE NEEDS/DEMANDS FOR THE BACCALAUREATE PROGRAM ....... 14 D. Workforce Data .................................................................................................................... 15 Employer Needs ................................................................................................................... 17 Student & Alumni Data ....................................................................................................... 23 Student Data.................................................................................................................24 Alumni Data .................................................................................................................25 Potential Enrollments ........................................................................................................... 29 Communication with Region 23 Colleges and Universities: ............................................... 29 ALIGNMENT WITH K-20 GOALS AND STRATEGIC IMPERATIVES .......................................... 29 E. Florida Department of Education (FLDOE) K-20 Goals............................................30 Florida Department of Education (FLDOE) K-20 Imperatives ..................................33 ACADEMIC CONTENT AND CURRICULUM ............................................................................ 34 F. Program Description ............................................................................................................ 34 Learning Outcomes & Upper Division Course Work.......................................................... 35 Program Review................................................................................................................... 40 Admission, Prerequisites & Graduation .............................................................................. 41 ASSESSMENT OF CURRENT AND ANTICIPATED RESOURCES TO DELIVER THE PROGRAM ................. 43 G. PROPOSED ENROLLMENT, PERFORMANCE, AND BUDGET PLANS ........................................ 45 H. ACCREDITATION PLAN ......................................................................................................... 48 I. PLAN OF ACTION IN CASE OF PROGRAM TERMINATION ...................................................... 48 Proposal Implementation ..................................................................................................... 49 Terms and Conditions of Program Continuation ................................................................. 49 Reference List ............................................................................................................................... 50 List of Tables Table 1: Current Students Who Would Enroll in BAS-SM ............................................................ 9 Table 2: Alumni Who Would Enroll in BAS-SM ........................................................................ 10 Table 3: Employers with Positions Appropriate for BAS-SM Graduates .................................... 10 Table 4: Timeline for MDC BAS-SM Implementation ................................................................ 11 Table 5: High Skill, High Wage Jobs in Region 23 ...................................................................... 16 Table 6: Employers Degree Preference When Hiring .................................................................. 18 Table 7: List of Support Letters from Region 23 Employers: ...................................................... 23 Table 8: Students Planning to Pursue Baccalaureates .................................................................. 24 Table 9: Students who would enroll in BAS-SM at MDC ........................................................... 24 Table 10: Student Reasons Why MDC Excels Over Others......................................................... 24 Table 11: Students Preferred School for BAS-SM studies ........................................................... 25 Table 12: Percentage of Potential Alumni Enrollment ................................................................. 25 Table 13: Alumni Reasons Why MDC Excels Over Others ........................................................ 26 Table 14: Differences in Earnings: Gender & Education ............................................................. 26 Table 15: Associate Degrees Awarded Nationally to Hispanics (2006-2007) ............................. 27 Table 16: Associate Degrees Awarded Nationally to African-Americans (2006-2007) .............. 27 Table 17: Business Undergraduate Enrollment ............................................................................ 28 Table 18: Comparison of Tuition Costs at South Florida Colleges & Universities 2007-2008 ... 29 Table 19: Projected 3-year Enrollment for the BAS-SM.............................................................. 29 Table 20: Low Income Student Population .................................................................................. 31 Table 21: Degrees Awarded 2006-2007 ....................................................................................... 32 Table 22: Student On-Campus Scheduling Preference ................................................................. 32 Table 23: Alumni On-Campus Scheduling Preference ................................................................. 32 Table 24: Student Preference for Online Classes ......................................................................... 32 Table 25: Alumni Preference for Online Classes ......................................................................... 33 Table 26: BAS-SM Curriculum Guide ......................................................................................... 35 Table 27: Program Outcomes ....................................................................................................... 38 Table 28: Learning Outcomes mapped to Upper Division BAS-SM courses .............................. 39 Table 29: Graduation Requirements ............................................................................................. 42 Table 30: Anticipated Resources .................................................................................................. 45 Table 31: Proposed Enrollment for BAS-SM ............................................................................... 46 Table 32: Operating Expenses and Capital Outlay ....................................................................... 47 Table 33: Proposed Accreditation Timeline ................................................................................. 48 MDC School of Business BAS Supervision and Management, 4 Table of Appendices Appendix A: Appendix B: Appendix C: Appendix D: Appendix E: Appendix F: Appendix G: Appendix H: Appendix I: Appendix J: Appendix K: Appendix L: Appendix M: Appendix N: Appendix O: Appendix P: Appendix Q: Appendix R: Appendix S: Appendix T: Appendix U: Appendix V: Appendix W: BAS Committee List ...............................................................................51 BAS Committee Minutes ........................................................................53 Informal Focus Group Summary ............................................................58 Student Survey Results ...........................................................................60 Student Survey ........................................................................................64 Industry Survey .......................................................................................66 Alumni Surveys…………………………………………………………………….67 Alumni Survey Results ...........................................................................69 Advisory Board Members .......................................................................73 Notes from Meetings with Small Businesses..........................................74 Employer Survey Results ........................................................................77 Minutes of School of Business Advisory Committee .............................81 Support Letters ........................................................................................84 Letters of Intent .....................................................................................113 Course Descriptions ..............................................................................121 AA to BAS ............................................................................................124 AAS to BAS ..........................................................................................126 AS to BAS.............................................................................................128 Program Review Process ......................................................................127 Learning Outcomes Assessment ...........................................................133 Curriculum Guide .................................................................................135 Faculty Credentials ...............................................................................139 Budget ...................................................................................................140 MDC School of Business BAS Supervision and Management, 5 MIAMI DADE COLLEGE PROPOSAL FOR THE BACHELOR OF APPLIED SCIENCE with a major in SUPERVISION AND MANAGEMENT A. EXECUTIVE SUMMARY Introduction The Miami Dade College School of Business recognizes the need for supervisors and managers in a variety of disciplines and is aware of the lack of supervision and management training available for those outside of the business discipline. To provide a simple transition and articulation for associate degree graduates to achieve a fouryear degree that will support higher paying careers and respond to the workforce needs of Region 23, MDC is proposing a Bachelor of Applied Science degree with a major in Supervision and Management ( BAS-SM). The MDC BAS-SM is designed to enhance and complete the career pathway for Miami-Dade County Public School students studying in various academies while responding to the career education needs of associate degree graduates. The BAS will also serve those currently in the workforce who need a baccalaureate to increase career opportunities and wages. The Bachelor of Applied Science with a major in Supervision and Management will prepare graduates for supervisory and management roles and positions in a variety of industries. The upper level coursework will include applied management practices, will prepare students for supervisory and management opportunities within their technical field and will contain more than 20% hands-on application of management and supervision principles and practices through internships and capstone experiences. This applied strategy sets the MDC BAS-SM apart from other baccalaureates in management since applied skills are considered more important than basic knowledge and skills based on employer survey (Casner-Lotto & Barrington, 2006). Employers in this study emphasized that applied skills such as Teamwork/Collaboration and Critical Thinking are “very important” to success at work. Miami Dade and Monroe counties are facing a potential critical shortage in baccalaureate-prepared workers through the year 2020 (South Florida Workforce 2005, p. 29) as more than 80% of Miami-Dade County’s population, age 25 and over, lacks a four-year degree (MDC Institutional Research, Kendall, 2006, p. 16). Total employment in Miami Dade and Monroe counties is expected to increase by 15,765 jobs annually until 2012. According to the Florida Labor Market Statistics (FLMS, 2007) there are 33 different occupations in Region 23 that call for a BAS with a major in Supervision and Management and several of these are considered among the Fastest-Growing Occupations and Occupations Gaining the Most New Jobs between 2007 and 2015. Over two-thirds of the reported job vacancies (67.5%) in Region 23 require education or training, with high school diploma and bachelor’s degrees being the most frequently cited educational requirements (Agency for Workforce Innovation, 2006). The focus on workforce skills and applied management practices in the proposed MDC BAS-SM degree is unique and will provide an opportunity for both A.S. and A.A. students to transfer associate degree credits to a four-year program. In general, the local four-year institutions require MDC Associate in Science graduates to take additional credits as a requirement for admission to baccalaureate programs in Management. In addition to the additional costs related to the extra course work, the extra time to complete course work can result in delayed entry into the work force and represents an additional financial burden. The approximate 2007-2008 tuition, exclusive of room & board and other fees, for a 4-year Bachelor of Science in Management degree is $139,366 at University of Miami, $102,000 at Barry University, $78,720 at Saint Thomas University, and $14,747 at Florida International University. Approximate tuition for the proposed MDC BAS with a major in Supervision and Management will be $9,720 based on 2007-2008 tuition rates. Planning Process MDC is proposing to offer the MDC BAS-SM beginning in January 2010. This proposed degree is in direct response to: The lack of supervision and management education opportunities at the bachelor’s degree level for Associate in Science graduates outside of the business discipline The critical need expressed by local employers for employees who are prepared with supervisory and management skills MDC School of Business BAS Supervision and Management, 6 The desire for a local and cost-effective transfer opportunities for Associate in Science and Associate of Applied Science degree graduates The demands of the Region 23 workforce for well-trained employees who have the skill sets provided by the proposed BAS-SM. Planning and preparation for the MDC BAS-SM began in October 2007 when a committee was established to explore the need and demand for the degree as well as potential benefits for the Miami Dade community, area workforce, and MDC. The committee membership included School of Business faculty and administration, Kendall Campus Dean of Administrative Services, Kendall Campus Registrar and staff members from the library and learning resources divisions of the Kendall campus. Prior to contacting students, alumni or industry representatives, the Planning Committee evaluated Florida K-20 strategic initiatives and reviewed labor trends and statistics that were relevant to Florida Region 23. To measure the interest for the proposed MDC BAS-SM degree, the Planning Committee conducted student focus groups of current MDC students in early January, 2008 prior to conducting student surveys. Focus group feedback provided immediate evidence that there is significant student interest in the BAS degree from the School of Business and beyond. The committee, in cooperation with MDC’s Institutional Research Office, then developed and conducted student surveys in January 2008 which showed strong support for the MDC BAS-SM, with 76% (232) of students who completed the survey as of January 31, 2008 (n 306) reporting that they would enroll in the MDC BAS-SM if it were offered at Miami Dade College. The Planning Committee continued its work and research through August, 2008 by collecting and analyzing data from industry and alumni surveys. Based on the research, the feedback from focus groups and industry leaders, MDC conducted a faculty driven curriculum development process to address the need for a BAS with a major in Supervision and Management. The committee consulted business leaders from the Miami area, including representatives from the Greater Miami Chamber of Commerce and the Region 23 Workforce Investment Board, to identify work force requirements and necessary skill sets required for BAS level jobs. Participating business leaders included representatives from the travel and tourism, financial services, information technology, food services, retail services and health care industries. Workforce Needs/Demands Supervisory and managerial positions are not limited to a defined occupation or industry and industries that may employ BAS graduates are determined by several factors, including the discipline of the technical course work selected by the student. According to South Florida Workforce (2005, p. 19), professional and business services, along with health and education services, are expected to provide long-term growth trends for South Florida and will generate more than half of all new jobs in South Florida between 2004-2012. Professional and business services include professional, scientific, and technical services; management of companies and enterprises; and administrative and support services. Health and education services include privately owned establishments in the educational services sector and the health care and social assistance sector. All of these growth areas have potential need for managers and supervisors. A 2010 workforce talent deficit is expected for most of the industrialized world. In the United States 79 million baby boomers will retire between 2010 and 2020, but according to 2005 U.S. Census Bureau data, only 40 million members of Generations X and Y are set to replace them (Gordon, 2007). In South Florida, between 2004-2012, more jobs will be generated due to job separation, specifically through retirement and death, than will be generated by economic growth (South Florida Workforce 2005, p. 19). These data are significant because they address the potential supervisory and management level positions that will be opening in the next few years because of retirement. The MDC BAS-SM will help to prepare workers to assume these mid-level and upper-level positions. Student focus groups and survey results show that there is a significant level of interest in the MDC BAS-SM among current Miami Dade College students. Prior to conducting student surveys, student focus groups were held at four different campuses. More than half (58%) of the 80 focus group participants said they would be interested in enrolling in a BAS with a major in Supervision and Management at MDC. These focus group results were later reinforced by student survey results. Business leaders from Region 23 also showed support for the degree by stating that the BAS would address a critical need for employees with managerial and supervisory skills as many within their organizations have the technical skills needed for the job but lack the managerial skills needed for upward mobility in an organization. MDC School of Business BAS Supervision and Management, 7 Academic Content and Curriculum The proposed Bachelor of Applied Science with a major in Supervision and Management degree is a 120 credit hour program. The upper division coursework includes more than 20% (11 credits) of experiential learning through internships, applied course work and a culminating applied capstone project. The curriculum allows for 21 credits of electives, allowing appropriate opportunity for Associate in Science graduates to complete the general education courses and allowing Associate in Arts graduates the opportunity to complete credits in an occupational/technical area, e.g., hospitality, computer science, business, web design, etc. The upper-division supervision and management courses (39 credits) provide students with a general but comprehensive understanding and command of practical management and supervisory skills. Upper level course work includes a variety of supervisory and management related courses such as human resource management, leadership, organizational behavior, strategic management, customer relations and strategic decision-making. Assessment of Current and Anticipated Resources to Deliver the Program Initially, the BAS program will be housed at Miami Dade College’s Kendall Campus with major course work offered at Kendall and general education courses available at most MDC campuses. The majority of facility and academic infrastructure already exist for this program, having minimal impact on start up costs. Minor modifications may be necessary to classrooms and labs to accommodate components of program instruction. Only the addition of computer and multimedia equipment in current classrooms is expected. Kendall Campus has forty-three (43) business classrooms, two (2) classroom computer labs and a business resource center complete with computers and tutoring services. During the first two years of the program (2009/2010 & 2010/2011), it is expected that the current classroom resources will be sufficient. By year 3 (2011/2012), however, two additional classrooms will be needed. This classroom space is available currently and only technology updates are needed. The MDC Kendall Campus Library has an estimated print and electronic book collection of 9,761 in areas related to Supervision and Management (e.g. leadership, legal ethical aspects, decision-making, business and strategic planning). In order to establish the four-year degree program requirements in the curricular areas, it will be necessary to acquire approximately 10,000 titles. The MDC Kendall Campus Library has an extensive collection of print journals and has access to a wide variety of databases with more than 1500 full text business journals. As the college currently subscribes to a large number of databases that contain journals which are relevant to both two-year and four-year degrees, the need for additional databases is minimal. To reach the book collection, personnel and database needs, library resource and support costs are expected to be $169,727 over the first few years of the program. The School of Business has 22 full time faculty members, three of whom have a terminal degree. To ensure that 30% or more of the upper division classes will be taught by doctorally prepared instructors, MDC will need to hire one full-time, doctorally prepared faculty member in 2009-2010. Based on projected enrollment and the number of upper division courses offered as a result of this increased enrollment, MDC will need to hire part time, doctorally prepared faculty members equal to one full time equivalent in 2010-2011 and part time, doctorally prepared faculty members in 2011-2012 equal to two full time equivalents. MDC would need 1 full-time BAS Program Coordinator in 2009-2010, 1 part-time student advising staff member in 2010-2011 , and 1 additional part-time student advising staff member in 2011-2012. The BAS with a major in Supervision and Management program is expected to be self-supporting after the third year of enrollment. MDC School of Business BAS Supervision and Management, 8 B. DESCRIPTION OF PLANNING PROCESS AND TIME LINE FOR IMPLEMENTATION Planning and preparation for the proposed MDC BAS-SM began in October 2007 when a committee was established to explore the need and demand for the degree as well as potential benefits for the Miami Dade community, area workforce, and MDC. The committee membership included School of Business faculty and administration from multiple campuses, the Kendall Campus Dean of Administrative Services, Kendall Campus Registrar and staff members from the Library and Learning Resources divisions of the Kendall Campus. A list of complete committee members can be found in Appendix A. The Planning Committee initially met biweekly before separating into subcommittees and committee meetings were then held as needed. Minutes of these meetings can be found in Appendix B. The Planning Committee evaluated Florida K-20 strategic initiatives and reviewed labor trends and statistics relevant to Florida Region 23. This initial evaluation indicated that the degree would serve a community need. To provide further evidence of the demand for a BAS with a major in Supervision and Management, the Planning Committee conducted informal student focus groups of current MDC students in early January, 2008 to measure student interest in the proposed degree. Student focus groups were held at four different campuses. Focus group feedback provided immediate evidence of significant student interest in the BAS degree from students within the School of Business and beyond. More than half (58%) of the 80 focus group participants said they would be interested in enrolling in a BAS with a major in Supervision and Management at MDC (Appendix C ). These focus group findings were later reinforced by student survey results (Appendix D). The Planning Committee, in cooperation with MDC’s Institutional Research Office, developed and conducted student surveys in January 2008 which showed strong support for the MDC BASSM, with 80% (n 232) of students who completed the survey as of January 31, 2008 (n 301) reporting that they would enroll in the MDC BAS-SM if it were offered at Miami Dade College (MDC IR, Student, 2008). This is illustrated in Table 1 below. A copy of the student survey and analyses are available in Appendices D and E. Table 1: Current Students Who Would Enroll in BAS-SM The Planning Committee then continued its work, in cooperation with MDC’s Institutional Research Office, by collecting and analyzing data from industry and alumni surveys (Appendices F and G) conducted in February 2008 (MDC IR, Alumni, 2008 & MDC, IR, Employer, 2008). Alumni surveys showed overwhelming support of the proposed degree with 87% (n 126) of the 145 alumni surveyed reporting that they would enroll in the MDC BAS-SM if it were offered at MDC School of Business BAS Supervision and Management, 9 Miami Dade College. This is illustrated in Table 2 below. Of the 145 surveyed alumni, 136 (94%) were employed at the time of completing the survey (Appendix H). Table 2: Alumni Who Would Enroll in BAS-SM Several members of the Planning Committee met with local business leaders to gauge interest in the proposed BAS. Business representatives were not only asked to provide input on the need for a BAS with a major in Supervision and Management, but also for input related to curriculum. Input was first solicited from the School of Business Advisory Board, whose membership covers a variety of industries including health care, accounting, hospitality, banking and financial services. The Advisory Board, which serves as an instrument of curriculum review and development, provided significant input on the types of competencies needed for a supervision and management degree. A list of Advisory Board members can be found in Appendix I. Under the advice and direction of the South Florida Workforce Investment Board and the Greater Miami Chamber of Commerce, members of the Planning Committee also spoke with business representatives from small and medium sized businesses in the Miami area (Appendix J). Business leaders from Region 23 expressed support for the degree, with a common statement that the BAS would address a critical need for employees with managerial and supervisory skills since many within their organizations have the technical skills needed for the job but lack the managerial skills needed for upward mobility in an organization. Overall, business representatives were pleased with the idea of a pragmatic and workforce-driven degree that would prepare those who have the technical skills to succeed in the profession with the managerial skills needed to move upward. In addition to speaking with representatives from area businesses, the Planning Committee, in cooperation with MDC’s Institutional Research Office, developed and conducted employer surveys in February 2008 (Appendix K). As shown on the Table 3 below, of the 63 employers surveyed, 71% (n 45) said that there are positions in their organizations for which a baccalaureate in Supervision and Management would be desirable (MDC IR, Employer, 2008). Table 3: Employers with Positions Appropriate for BAS-SM Graduates Based on the research, the feedback from focus groups and industry leaders, MDC conducted a workforce and faculty-driven curriculum development process to address the need for a BAS with a major in Supervision and Management. The committee consulted business leaders from the Miami area, including representatives from the Greater Miami Chamber of Commerce and MDC School of Business BAS Supervision and Management, 10 the Region 23 Workforce Investment Board, to identify work force requirements and necessary skill sets required for BAS level jobs. Participating business leaders included representatives from the travel and tourism, financial services, information technology, food services, retail services and health care industries. Implementation Timeline MDC is proposing to offer the BAS-SM in January 2010, which is in direct response to: The lack of supervision and management education opportunities at the bachelor’s degree level for Associate in Science graduates outside of the business discipline. The critical need expressed by local employers for employees who are prepared with supervisory and management skills. The desire for local and cost-effective transfer opportunities for Associate in Science and Associate of Applied Science degree graduates. The demands of the Region 23 workforce for well-trained employees who have the skill sets provided by the proposed BAS-SM. Table 4: Timeline for MDC BAS-SM Implementation DATE June 1,2008 September 1, 2008 September 1, 2008 – December 31, 2008 January-April, 2009 Activity MDC President submits letter of intent to the Commissioner of Education, Florida Department of Education (FLDOE) with a copy to the Chancellor of the Division of Community Colleges and Workforce Education (DCCWE). MDC President submits proposal for the Bachelor of Applied Science with a major in Supervision and Management degree to Commissioner of FLDOE with a copy to the Chancellor of the DCCWE. Accountability and Measurement (ARM), DCCWE, and Florida Board of Governors (FBOG) staff review and provide comments to FLDOE Commissioner. Review comments provided to MDC. MDC submits revised BAS-SM degree proposal to FLDOE. Collaborative Review Team, headed by DCCWE, completes final review and makes recommendation to FLDOE Commissioner for approval or disapproval. The MDC BAS-SM degree proposal is presented to the State Board of Education (SBE) at the SBE meeting. State submits MDC BAS-SM degree proposal as an agenda item to the State Board of Education. State Board of Education votes on MDC proposal. MDC School of Business BAS Supervision and Management, 11 Personnel Items N/A N/A N/A N/A N/A N/A April-May, 2009 Upon SBE approval, MDC begins the BASSM implementation process including preliminary Capital Outlay for equipment, facility renovation, communication technology, other equipment, including purchase of information technology, and posting of positions. June 2009 MDC advises potential BAS-SM students to complete general education, common prerequisites and/or elective courses in Fall 2009. MDC commences marketing campaign in the MDC service area and conducts Town Hall student and community meetings with industry leaders. Marketing media includes billboards, newsprint and radio. MDC begins accepting applications for January 2010. July, 2009 January, 2010 MDC library submits library resource recommendations. MDC begins ordering program equipment, technology, and furniture, office and classroom supplies. Business faculty refine core courses by developing syllabi, instructional materials, including on-line course materials and supplements, and finalizing faculty course assignments. MDC finalizes textbook selection. MDC recruits, admits and advises new BASSM students. MDC conducts orientation and advisement for new students for January 2010. MDC applies for Association of Collegiate Business School and Programs (ACBSP) membership. MDC offers the first BAS-SM core courses. March 2010 MDC conducts Student Services August, 2009 SeptemberDecember, 2009 MDC School of Business BAS Supervision and Management, 12 MDC posts: 1 Full Time Program Manager 1 Full Time doctoralprepared faculty 1 FT academic advisor 1 PT Library Support Staff MDC finalizes hiring of positions for July 2009: 1 Full Time Program Manager 1 Full Time doctoralprepared faculty 1 FT academic advisor 1 PT Library Support Staff N/A N/A MDC posts: 1 Doctoral-prepared PT faculty equivalent N/A April 2010 May/June 2010 July, 2010 July 2009-2010 August, 2010 SeptemberDecember, 2010 January, 2011 April, 2011 May/June, 2011 July 1, 2011 August, 2011 April – August 2012 September – November, 2012 January 2013 recruitment/retention activities for Summer/Fall 2010. MDC conducts advisement workshops for Summer/Fall 2010. MDC admits BAS-SM students for Fall 2010 and conducts orientation/advisement activities. MDC accepts applications for BAS-SM students for Spring term 2011. MDC conducts assessment of BAS-SM program and submits annual status report to the State. MDC Facilities/Information Technology Installation. MDC enrolls second cohort of students in supervision and management core courses. MDC admits BAS-SM students for Spring 2009 and conducts orientation/advisement activities. MDC enrolls third cohort of students in supervision and management core courses. MDC submits candidacy application to ACBSP ACBSP assigns a mentor to MDC & provides preliminary site visit request forms MDC & mentor develop accreditation action plan MDC convenes planning committee for ACBSP accreditation process. MDC commences self-study MDC admits BAS-SM students for Fall 2011 and conducts orientation/advisement activities. MDC conducts assessment of BAS-SM program and submits annual status report to the State. MDC graduates first BAS-SM candidates. MDC completes self-study and submits to ACBSP. ACBSP assigns an evaluation site visit team and team makes site visit (note: visits offered only in the spring and fall). The site team files its report with ACBSP within two weeks after their visit. ACBSP Board of Commissioners reviews the self-study, evaluators’ reports and response by the President at their meeting each November (the week prior to Thanksgiving). ACBSP provides conditions or notes related to accreditation, giving MDC until June to MDC School of Business BAS Supervision and Management, 13 N/A N/A MDC completes hiring of: 1 Doctoral-prepared PT faculty equivalent N/A N/A N/A MDC posts: PT faculty positions equivalent to two full time faculty N/A N/A MDC completes hiring of: PT faculty positions equivalent to two full time faculty N/A N/A N/A achieve items noted. July 1, 2013 May 2011-2013 July 1, 20132015 C. MDC conducts assessment of BAS-SM N/A program and submits annual status report to the State. MDC annually admits BAS-SM students for N/A Fall semester and conducts orientation/advisement activities. MDC conducts assessment of BAS-SM N/A program and submits annual status report to the State. ANALYSIS OF WORKFORCE NEEDS/DEMANDS FOR THE BACCALAUREATE PROGRAM MDC School of Business collaborated with its local workforce investment board, chamber of commerce, and business and industry partners to determine workforce baccalaureate degree needs and demands. In addition, surveys of current students, alumni and employers were conducted in cooperation with MDC’s Office of Institutional Research, (Appendices D – H, K). MDC School of Business recognizes the need for supervisors and managers in a variety of disciplines and is aware of the lack of college level supervision and management training available for those outside of the business discipline. The proposed MDC BAS-SM degree provides a unique combination of traditional classroom and hands-on, practical education designed to produce supervisors and managers who are immediately employable. The MDC BAS-SM will provide a simple transition and articulation for associate degree graduates to achieve a four-year degree that will support higher paying careers and respond to the workforce needs of Region 23. The MDC BAS-SM is designed to enhance and complete the career pathway for Miami-Dade County Public School (MDCPS) students studying in various academies while responding to the career education needs of associate degree graduates. The BAS will also serve those currently in the workforce who need a baccalaureate to increase career opportunities and wages. It is expected that students who would enroll in the BAS with a major in Supervision and Management would come from a variety of areas as the degree is designed to provide supervisory and managerial skills that can span disciplines. Supervisory and managerial positions are not limited to a defined occupation or industry and industries that may employ BAS-SM graduates are determined by several factors, including the discipline of the technical course work selected by the student. A 2010 workforce talent deficit is expected for most of the industrialized world. In the United States, 79 million baby boomers will retire between 2010 and 2020, but according to 2005 U.S. Census Bureau data, only 40 million members of Generations X and Y are set to replace them (Gordon, 2007). In South Florida, from 2004 to 2012, more jobs will be generated due to job separation, specifically through retirement and death, than will be generated by economic growth (South Florida Workforce 2005, p. 19). These data are significant because they address the potential supervisory and management level positions that will be opening in the next few years MDC School of Business BAS Supervision and Management, 14 because of retirement. The proposed BAS-SM is designed to prepare workers to assume these mid-level and upper-level positions. According to Tulgan (2004), there is a definite need for trained managers and supervisors. An “under-management epidemic is currently afflicting the workplace. The vast majority of those in leadership and supervisory positions are failing to provide their direct reports with the most basic elements of supervision” because most managers receive insufficient training in the best techniques of effective supervision. In addition, the Society for Human Resource Management (SHRM) 2006 HR Strategic Management Survey Report indicates that 74% of HR professionals perceive leadership development as one of the core areas required for successful management. Effective leadership is a key component of organizational success. With the impending retirement of the baby boom generation, changing demographics and limited resources, leadership development is rising to the top as an organizational priority. Corporate investment in leadership development in 2000 was estimated at $50 billion (Lockwood, 2006). The MDC BAS-SM will address the need for leadership skills in the workplace by preparing its students for the real world practice of managing and supervising through internships and practical classroom applications. MDC School of Business conducted a multi-phase needs assessment to determine local workforce baccalaureate needs and demands. The first phase consisted of extensive analysis of local (Workforce Region 23), state, and national workforce data to identify current and projected employment demands, as well as educational requirements for personnel in high-demand fields. Resources included data disseminated by the Agency for Workforce Innovation Office of Labor Market Services, Occupational Employment and Demand Publications, U.S. Bureau of Labor statistics, U.S. Census Bureau, Regional Workforce Board, and local chambers of commerce. This analysis was conducted to ensure that the region’s economy would sustain a strong demand for graduates of the proposed program beyond the immediate future. Based on this analysis of data, a strong and continuing need for supervisors and managers with baccalaureates was identified. The second phase of this analysis consisted of determining the needs and demands of local employers through surveys, discussions and interviews. The last phase consisted of determining the need and demand for the proposed MDC BAS-SM among current students and alumni. Workforce Data The MDC BAS-SM Planning Committee, prior to surveying students, alumni and employers, first explored and analyzed relevant workforce data and statistics. Total employment in Miami Dade and Monroe counties is expected to increase by 15,765 jobs annually until 2012. According to the Florida Labor Market Statistics (FLMS, 2007) there are 33 different occupations in Region 23 that may be served by a BAS with a major in Supervision and Management and several of these are considered among the Fastest-Growing Occupations and Occupations Gaining the Most New Jobs between 2007 and 2015. Over two-thirds of the reported job vacancies (67.5%) in Region 23 require education or training, with high school diploma and bachelor’s degrees being the most frequently cited educational requirements (Agency for Workforce Innovation, 2006). The Occupational Information Network (OIN, 2008) has identified specific employment fields that would benefit from the proposed BAS with a major in Supervision and Management degree MDC School of Business BAS Supervision and Management, 15 program including (1) Computer and Information Systems Managers, (2) Industrial Production Managers, (3) Construction Managers, (4) Logisticians, (5) Business Teachers, Postsecondary, (6) First-Line Supervisors/Managers of Mechanics, Installers and Repairers, (7) First-Line Supervisors/ Managers of Production and Operating Workers. According to Florida Labor Market Statistics (FLMS, 2007) these seven different occupations in Region 23 accounted for 13,615 jobs in 2007 and represent the potential openings for students who would benefit from the MDC BAS-SM. It is anticipated there will be a 4.54% increase or 661 jobs resulting in 14,276 by the year 2015. According to South Florida Workforce (2005, p. 19), professional and business services, along with health and education services, are expected to provide long-term growth trends for South Florida and will generate more than half of all new jobs in South Florida between 2004-2012. Professional and business services include professional, scientific, and technical services; management of companies and enterprises; and administrative and support services. Health and education services include privately owned establishments in the educational services sector and the health care and social assistance sector. All of these growth areas have potential need for managers and supervisors. As illustrated in Table 5 below, the Targeted Occupations List (TOL) of Workforce Region 23 contains multiple supervisory and managerial positions that are classified as “high-skill, highwage” with growth rates ranging from .18 to 3.43% annually. These employments areas would especially benefit from the proposed MDC BAS-SM degree program as the MDC BAS-SM provides a new educational opportunity for those who already have the technical skills for employment but need the managerial skills to advance. MDC currently offers associate degrees which can provide the foundation for occupations listed on the Region 23 TOL and establish a seamless transition from the associate degree to the MDC BAS-SM, which in turn would assist the student in pursuing high skill, high wage jobs. Table 5: High Skill, High Wage Jobs in Region 23 SOC Code 113011 113021 113031 471011 331021 371012 531031 491011 431011 511011 411012 411011 119051 111021 112021 119111 Title Annual % Growth Administrative Services Managers 2.09 CIS Managers 2.64 Financial Managers 1.54 First Line Supervisors, Construction .66 First Line Supervisors, Firefighting 2.06 First Line Supervisors, Landscaping 2.47 First Line Supervisors, Material Moving 1.82 First Line Supervisors, Mechanics 1.15 First Line Supervisors, Office and Administration 1.00 First Line Supervisors, Production and Operations .63 First Line Supervisors, Non-Retail Sales .18 First Line Supervisors, Retail Sales .96 Food Service Managers 1.32 General Managers 1.72 Marketing Managers 2.02 Medical and Health Services Managers 2.22 MDC School of Business BAS Supervision and Management, 16 119141 112022 119151 Property, Real Estate Managers Sales Managers Social and Community Managers .32 1.86 3.43 Source: Workforce Florida, Targeted Occupations List for Region 23 The Agency for Workforce Innovation 2005 Labor Market Statistics & Employment Projections from 2006 to 2014 documents a need for trained personnel in management statewide. The proposed MDC BAS-SM targets supervisory and management positions in which a four-year degree is a part of employment advancement criteria. Florida Labor Market projections clearly demonstrate a need for varying levels of supervisors and managers in multiple functional areas of organizations operating in a diverse number of industries (FLMS, 2007). Demand for trained supervisors and managers is steadily increasing and transcending many industries. According to the summer 2007 issue of Salary Survey, a quarterly report published by the National Association of Colleges and Employers (NACE), competition for new bachelor degree graduates is fueling higher salary offers in many curriculum areas. Nearly all business disciplines saw increases in starting salary offers of 2.3%, bringing the average starting offer to $46,718 nationally (NACE, 2007). Employer Needs Members of the BAS Planning Committee (Appendix A) initially met with numerous business leaders as part of a School of Business Advisory Board meeting. Advisory Board members were asked to provide input on the need for a BAS with a major in Supervision and Management as noted in meeting minutes (Appendix L). The Advisory Board expressed support for the degree and notes that it provided opportunities for many current employees who failed to advance to management positions due to lack of management skills. The School of Business Advisory Board, whose membership (Appendix I) covers a variety of industries including health care, accounting, hospitality, banking and financial services, serves as an instrument of curriculum review and development. To assess the needs of Miami-Dade County employers, Miami Dade College School of Business Director, Dr. Stephanie Etter, and Dean of Workforce Management, Dr. Donna Jennings, met with representatives from the South Florida Workforce Board. Dr. Etter, Ivan Figueroa, Chairperson at the Kendall campus and Thania Rios, Chairperson at the Homestead campus, met with members of the Greater Miami Chamber of Commerce and conducted brief interviews with several business leaders in regard to their current hiring practices, including intern needs, and the need for baccalaureate-prepared applicants. Based on the response, it was determined that the proposed MDC BAS-SM meets unmet educational needs of our local employers (Appendix J). Employers responded with statements such as: “The degree would provide employees with a career ladder and provide a way for line level employees to advance. The practical, hands on approach to management education is needed. ” Julie Grimes Owner, PH Hotels MDC School of Business BAS Supervision and Management, 17 “The degree is very practical, in particular because someone can couple technical expertise with a management background. My administrative team has technical expertise that could be enhanced with management training.” Lazaro Diaz Owner & President Finest Towing “What’s absent from a lot of curriculum is performance management. If you can teach students how to do this while in college, managers would be much more prepared for the real world.” Jose Diaz Manager & Founder Compass Office Solutions “A bachelor’s degree is important to have when applying for management positions.” Jack Lowell, Vice Chairman Flagler Development Group In addition to the interviews, employer surveys were sent via e-mail to 99 Region 23 employers. There were 63 responses, of which three were also contacted by phone at the suggestion of Barry Johnson, President & CEO of the Greater Miami Chamber of Commerce and a member of the School of Business Advisory Board. The survey was open for response from January 25 – February 14, 2008, and survey responses were analyzed and reported by MDC’s Office of Institutional Research (MDC IR, Employer, 2008), Appendix K. Of the 63 employers who responded, 71% (45) reported that there were positions in their organizations for which a baccalaureate degree with a major in Supervision and Management would be desirable. As illustrated in Table 6, when evaluating applications for supervisory and management positions, 57% (36) would rather hire a baccalaureate-prepared worker over any other educational level, including individuals with master’s degrees (MDC IR, Employer, 2008). Table 6: Employers Degree Preference When Hiring Comments were also solicited from employers during the survey and many offered recommendations for the proposed curriculum or overall support for the degree. These anonymous comments included: MDC School of Business BAS Supervision and Management, 18 “I assist clients in their hiring, and I can think of some businesses that would be a good fit for this degree. I think what you're doing is a great thing, it is practical. Negotiation skills and customer service skills are very much needed!” “How to manage performance is absent from most management curriculums. Teaching how to establish measurable goals and manage those expectations/goals would be a great addition to the skills of future managers.” “I think this is a very good idea and in my opinion you will receive positive feedback if this type of degree is implemented.” The current global-work environment requires highly adaptable employees with a broad base of knowledge and skills. MDC interactions with South Florida businesses and the percentage reporting that baccalaureate-prepared employees are desirable (73%), confirm that business leaders recognize the importance of continued employee education and training and not only believe that supervisors and managers must understand industry-specific occupational skills and technology but must also be effective in leading employees, managing resources and performing in multiple roles within an organization. The proposed MDC BAS-SM degree is designed to meet these criteria. In July 2008, MDC School of Business requested letters from area businesses and agencies as documentation of support for the proposed MDC BAS-SM. As seen in Table 7, we received 29 letters in response to this request and the letters provide further evidence of the overwhelming support we have from local Workforce Region 23 businesses for the MDC BAS-SM. Comments include: “As both an advisory board member and the incoming chair for the Center for Financial Training (CFT), I have witnessed first-hand the quality of the programs your institution offers…The scope of the program is comprehensive, provides a hands-on, pragmatic approach to management education, and may be able to provide several internship opportunities each year for students in the program.” Juan del Busto MDC School of Business Advisory Board Member “Within our organization we have numerous employees that could benefit from this degree.” Frank C. Bocanegra, Major Town of Miami Lakes Commander “It is with great pleasure that I inform you that the Town of Miami Lakes supports the College’s request.” Alex Rey, Town of Miami Lakes “The addition of this bachelor’s degree at Miami Dade College will provide increased opportunities for our workforce to prepare for career advancement, MDC School of Business BAS Supervision and Management, 19 possibly decreasing the need for employers to seek talent from outside the organization or the local area.” Graylyn Swilley Executive Director Visitor Industry Council “State Farm is committed to the life long learning of its employees…The addition of this bachelor’s degree at Miami Dade College will provide increased opportunities for our workforce.” Barbara R. Carr Vice President – Agency State Farm, Miami Leadership Office “We are aware of the shortage of bachelor’s prepared workers in Workforce Region 23 and believe this degree to be a positive, proactive step in meeting the needs of local employers.” Nick Alonso, Jr. Vice President, COO Career XChange, Inc. “Zubi advertising believes in the proposed hands-on, pragmatic approach to management education. Many of our current supervisory and management staff would also be able to serve as mentors or guest speakers for the program.” Michelle Zubizarreta Chief Administrative Office, Zubi Advertising “Miami Dade College has a history of meeting the educational needs of its community and responding to the needs of the local workforce. We confidently support you in this important endeavor.” Nelson M. Alemany Executive Vice President City National Bank “It is with great pleasure that I inform you that Aventura Hospital and Medical Center supports the College’s request. [This degree] will provide increased opportunities for our workforce to prepare for career advancement, possibly decreasing the need for employers to seek talent from outside the local area.” Lester R. Eljaiek, CPA Chief Financial Officer Aventura Hospital and Medical Center “As advisors to other businesses in South Florida we appreciate the efforts of Miami Dade College to respond to the workforce needs of our business community. MDC School of Business BAS Supervision and Management, 20 Our ability to succeed in an increasingly competitive global environment hinges on the quality of our workforce.” Manuel Lasaga, Ph.D. President Strategic Information Analysis, Inc. “The NFTE South Florida currently has over 2,600 students enrolled in its entrepreneurship programs in partnership with Miami Dade Public Schools. Upon graduation, the Bachelor of Applied Science Degree in Supervision and Management will offer them an ideal opportunity to continue their studies…” Alice Horn Executive Director NFTE South Florida “We are acutely aware of the number of employers within our local workforce that have the technical skills to perform well on the job but lack the leadership and supervisory skills needed to progress in a career ladder.” Craig Wilson, JD, Ph.D. Founder & President Starworks Interactive “As a retail complex, we are acutely aware of the number of employees within our local workforce that have the technical skills to perform well on the job but lack the leadership and supervisory skills needed to progress in a career ladder. This degree is a step in the right direction.” Julie Goldman General Manager, Falls (Simon Malls) “Mercantil Commercebank is committed to the life long learning of its employees and looks to promote from within whenever possible.” Maria Gonzalez VP People and Organizational Development Manager Mercantil Commercebank “Wise leaders and managers know that there must be a commitment to the life long learning of employees.” Yvette Miley VP, News Director WTVJ, Subsidiary of the National Broadcasting Company (NBC) “Congratulations on taking the initiative to provide another rung on the career ladder to success.” Jeanne Westphal Director The Hospitality Institute MDC School of Business BAS Supervision and Management, 21 “Historically, we have had an excellent relationship with Miami Dade College and feel that this proposed degree can only strengthen our ties.” Roberto Pelaez Market President Bank of Florida South East “It is with great pleasure that I inform you that the Greater Miami Convention and Visitors Bureau fully support the college’s request… “There are multiple positions within our organization where an applied degree in supervision and management would make a candidate desirable.” Alvin L. West CFO & SVP, Finance & Administration Greater Miami Convention and Visitors Bureau “Our regions employers rely on the availability of a skilled and prepared work force in South Florida and we appreciate the need for a hands-on, pragmatic education to prepare employees to become supervisors and managers. We are aware of the shortage of bachelors prepared workers in Region 23 and believe this degree to be a positive and proactive step in meeting the needs of local employers and providing our workers with a real opportunity to advance from entry level employment to positions that can assist our region’s workers in achieving economic stability.” Rick Beasley Executive Director South Florida Workforce Investment Board “We are acutely aware of the number of employees within our local workforce that have the technical skills to perform well on the job but lack the leadership and supervisory skills needed to progress in a career ladder. This degree is a step in the right direction…We have within our membership many financial services institutions that could benefit from this degree.” Connie Laguna Executive Director South Florida Center for Financial Training “Chamber South is committed to improving the quality of life for all residents of Greater South Dade and believes the addition of this bachelor’s degree program will provide increased opportunities for our workforce and employers to increase career advancement locally.” Mary Scott Russell President, Chamber South Copies of complete letters can be found in Appendix M. MDC School of Business BAS Supervision and Management, 22 Table 7: List of Support Letters from Region 23 Employers: Name of Individual Juan del Busto Major Frank C. Bocanegra Alex Rey Timothy M. Nardi Graylyn Swilley Barbara R. Carr Nick Alonso, Jr. Michael Ciceron Michelle Zubizarreta Nelson Alemany Lester R. Eljaiek, CPA James Forbes Betty Thomas Manuel Lasaga Alice Horn Cheryl Rees Eloina Franco-Espinosa Craig Wilson Julie Goldman Maria Gonzalez Yvette Miley Jesús R. Capó Jeanne Westphal Roberto Pelaez Israel Velasco Alvin L. West Rick Beasley Connie Laguna Mary Scott Russell Company Member of Advisory Board (MDC) MDPD- Town of Miami Lakes Commander Manager—Town of Miami Lakes The Shore Club Executive Director—Visitor Industry Council Vice President (Agency)—State Farm Vice President, COO—Career XChange, Inc. Elite Business Group Chief Administrative Officer – Zubi Advertising Executive Vice President – City National Bank Chief Financial Officer—Aventura Hospital and Medical Center Forbes Photography Administrative Office Solutions President – StratInfo Executive Director, NFTE South Florida Senior Vice President - Ocean Bank Deputy Managing Director – Banco Santander International Founder – Starworks Interactive Simon Properties, Falls Shopping Center VP People & Organizational Development Manager – Mercantil Commercebank VP, News Director—NBC 6 VP, CIO—El Dorado Furniture Director—The Hospitality Institute Market President – Bank of Florida South East Region Executive-Banco Popular CFO & SVP, Finance & Administration Greater Miami Convention & Visitors Bureau Executive Director, South Florida Workforce Investment Board Executive Director, Center for Financial Training President, Chamber South Student & Alumni Data The MDC BAS-SM Planning Committee, in cooperation with the MDC Office of Institutional Research, conducted surveys of current students and alumni to identify the need for the proposed program (Appendices D, E, G & H). The online student survey was sent via email by the Director of the School of Business to 5,962 students enrolled in related programs. The survey was open for responses from January 17 – 29, 2008 and received 301 responses. Survey responses were analyzed and reported by MDC’s Office of Institutional Research (MDC IR, Student, 2008). MDC School of Business BAS Supervision and Management, 23 Student Data The student survey had 301 respondents but not all answered every question. As shown in Tables 8 and 9, 96% (187 of 298) of respondents indicated they are planning to pursue a bachelor’s degree and 80% (232 of 290) indicated they would enroll in the BAS program if offered at MDC. Table 8: Students Planning to Pursue Baccalaureates Table 9: Students who would enroll in BAS-SM at MDC Although students have many reasons why they would select MDC for the MDC BAS-SM over other colleges, according to survey data, as illustrated in Table 10 below, the top four ways MDC excels over colleges with similar programs are (MDC IR, Student, 2008): cost location flexibility in scheduling courses faculty Table 10: Student Reasons Why MDC Excels Over Others MDC School of Business BAS Supervision and Management, 24 When asked to indicate the Florida school they would most likely attend to earn a BAS- SM, 45% (122 of 271) of respondents indicated that MDC would be their first choice (MDC IR, Student, 2008). Table 11: Students Preferred School for BAS-SM studies While we did not solicit comments from students as part of the student survey, Dr. Stephanie Etter, Director of the School of Business, received follow up e-mails from interested students. Some comments from these emails include: “I think it’s a great idea! I graduated Miami Dade College and I am currently enrolled in FIU, but I am having trouble with the schedules because I work full-time and tuition cost so much more…” “I’m very interested and would like to know if it’s happening soon. I recently graduated from MDC and I’m starting at FIU in March but if I could do it here, it would be awesome.” “I am most definitely interested in this proposed program. I enjoyed and profited from the classes that I took at MDC to finally receive my AA (after a 30-year break in taking classes!), and would definitely enroll in any bachelor business program at MDC.” Alumni Data The alumni survey was sent via e-mail to 1,461 alumni who graduated from related MDC programs between 2004 & 2007 (Appendix H). The survey was open for response from January 18 – February 5, 2008 and received 146 responses. Survey responses were analyzed and reported by MDC’s Office of Institutional Research (MDC IR, Alumni, 2008) According to alumni survey data, 97% (142) of the alumni respondents had not yet completed a bachelor’s degree, while 87% (127) of alumni respondents said that they would enroll in the MDC BAS-SM program if offered by MDC (Table 12). Table 12: Percentage of Potential Alumni Enrollment MDC School of Business BAS Supervision and Management, 25 The survey data also showed the top four ways alumni believe MDC excels over colleges with similar programs are (MDC IR, Alumni, 2008): cost location flexibility in scheduling courses faculty Table 13: Alumni Reasons Why MDC Excels Over Others According to Hoffman-Marr (2005), education has become the single most important factor in determining one’s standard of living and income potential. A person’s level of education is a predictor of earnings—the more education, the larger the earnings potential. Adults ages 25–34 with a bachelor's degree or higher have higher median earnings than their peers with less education (The Condition of Education, 2007). Miami-Dade and Monroe counties are facing a potential critical shortage in baccalaureate-prepared workers through the year 2020 (South Florida Workforce 2005, p. 29) as more than 80% of Miami-Dade County’s population, age 25 and over, lack a four-year degree (MDC Institutional Research, Kendall, 2006, p. 16). As shown Table 14 below, in 2006 the median earnings of males with an associate’s degree were $40,217. Males who completed a bachelor’s degree earned a median of $55,446, a difference of 37.8%. For women, receiving an associate’s degree resulted in median earnings of $26,300. Women with a bachelor’s degree had median earnings of $36,875, resulting in a 40.2% increase income (Income, Earnings and Poverty, 2007). Therefore, providing MDC students the opportunity to earn a baccalaureate would contribute to the number of students that would obtain a higher degree and ultimately contribute to their potential for economic self-sufficiency. Table 14: Differences in Earnings: Gender & Education Male Female Associate’s Degree 40,217 26,300 Bachelors Degree 55,446 36,875 % Difference 37.8% 40.2% Of the total 12,039 undergraduate students majoring in Business at MDC, 10,159 (84.3%) are minorities. This is reflective of the overall demographics of MDC, which show that 87.1% of MDC students are minorities (MDC Facts in Brief, 2008). Based on the number of current students reporting an interest in enrolling, the workforce-driven BAS-SM will provide opportunities for minority, low-income and working students who may MDC School of Business BAS Supervision and Management, 26 have limited education options. As shown in Tables 15 & 16 below, Miami Dade College graduates more minority students than any other institution of higher education in the nation (Miami Dade College, 2006). Minority students have accounted for about half of the growth in associate's and bachelor's degrees earned between 1976–77 and 2004–05, and for 73% of the increase in the number of first-professional degrees earned (The Condition of Education, 2007). According to the 2000 census, the most recent census available, of Miami’s 2,253,352 residents, 57% are Hispanic, 24% are non-Hispanic White and 19% are Non-Hispanic Black (demographic Profile Miami-Dade County, 2003). Table 15: Associate Degrees Awarded Nationally to Hispanics (2006-2007) College Miami Dade College (FL) El Paso Community College (TX) South Texas Community College (TX) East Los Angeles College (CA) Texas Southmost College (TX) (Miami Dade College Fact Book, 2007-8) Number of Hispanic Graduates 4,010 1,560 1,292 840 839 Table 16: Associate Degrees Awarded Nationally to African-Americans (2006-2007) College Miami Dade College (FL) American Intercontinental University (On-line) Central Texas College (TX) Community College of Philadelphia (PA) CUNY-Borough Manhattan Community College (NY) (Miami Dade College Fact Book, 2007-8) Number of African- American Graduates 1,219 1,089 753 715 714 School of Business enrollment is composed of students taking a variety of courses ranging from accounting to management to marketing during the day, evening, weekend and online at six different campuses. Research shows that the majority of students in the School of Business obtain an Associate in Arts degree in Business Administration and continue their education toward a baccalaureate degree. The proposed MDC BAS-SM would not only provide an additional opportunity for these students, but it would also make available a baccalaureate program to those students who have earned AS degrees or who did not major in business. On average, the School of Business has 25,000 registered credit hours each semester (MDC, 2008). Although enrollment fluctuates, MDC School of Business is currently seeing an increase in enrollment of approximately 2% when comparing the 2006 – 2007 to 2007-2008 school years. Local four-year institutions that offer business degrees in Management consistently maintain significant enrollment in the discipline, as many students continue to higher-level degrees. This is reflected in the business undergraduate student enrollment among private and public universities in Region 23 as illustrated in Table 17, below (FBG, 2007, ICUF, 2007). The strong enrollments at both MDC and other regional institutions provide further evidence of the demand MDC School of Business BAS Supervision and Management, 27 for degrees in business related disciplines such as management. The BAS-MS would provide an additional educational opportunity within Region 23 to earn a baccalaureate degree. Table 17: Business Undergraduate Enrollment Institution Barry University Saint Thomas University University of Miami Florida International University Miami Dade College Business Undergraduate FTE (Fall 2006) 362 482 1,932 7,559 12,039 Eighty-four percent (84%) of MDC School of Business A.A. graduates are likely to attend a State university institution. Florida International University (FIU) is the school MDC students are most likely to transfer to, with 57.9% of MDC A.A. graduates continuing their education at FIU in 2004, the most recent data available (MDC, IR, Tracking MDC Graduates, 2006). According to Tyko, 2008: Among the state's 11 public universities, preliminary estimates show 17,000 students might be turned away in the fall. State education group ENLACE Florida, or Engaging Latino Communities for Education, painted a gloomy picture in a report released this month called "Higher Education in Florida on the Brink”. The report predicts that as many as 60,000 Florida students could get shut out of state universities during the next few years because of the enrollment caps and budget cuts. While ENLACE specializes in Hispanic education issues, the report studies the potential effects on all college-bound students. The report warns there may not even be space for all community college graduates or Bright Futures scholarship recipients, two groups traditionally guaranteed spots in the state university system. The focus on workforce skills and applied management practices in the proposed MDC BAS-SM degree will provide an opportunity for AS, AAS and AA students to transfer associate degree credits to a four-year program. The MDC BAS-SM offers opportunity for students with varied technical backgrounds to enter supervision and management careers outside the business discipline. As evidenced in Table 18 below, Miami Dade College provides one of the most affordable and accessible educational opportunities in South Florida. Many students have financial constraints that dictate whether they are able to achieve their educational goals when paying tuition or seeking educational opportunities when transferring to other upper level institutions. Thirty-five (35%) of the students served by MDC are classified as below federal poverty level and 57% of MDC students are low-income (2006 MDC Fact book). Due to the difference in institutional costs, the development of the MDC BAS-SM program at MDC will provide a unique opportunity for students from low-income families. In addition, MDC offers flexible course scheduling options, including online courses. The number and scheduling of online courses MDC School of Business BAS Supervision and Management, 28 varies based on student demand. Online courses are asynchronous, allowing students to work at their own pace and on their own schedule. The proposed BAS degree makes continued education possible for these students by allowing them to continue working to meet their financial obligations while attending the program. Table 18: Comparison of Tuition Costs at South Florida Colleges & Universities 2007-2008 Institution Estimated BAS In-State Tuition Cost (exclusive of room and board and other fees) Florida International University $14,747 Saint Thomas University $78,720 Barry University $102,000 University of Miami $139,336 Miami Dade College $ 9,729 Source: Corresponding Institution Web Sites Potential Enrollments The proposed BAS-SM degree is designed to allow AAS, AS or AA graduates the opportunity to pursue a baccalaureate degree and students holding an associate’s degree are potential candidates for the BAS-SM program. Table 19 represents a conservative estimate of the projected 3-year enrollment of the proposed BAS-SM program based on the current student and alumni interest suggested by the survey data (Appendices D-E, G-H). Table 19: Projected 3-year Enrollment for the BAS-SM 2009-2010 New Returning Total Graduated 2010- 2011 2009-2 2009-3 2010-1 2010-2 2010-3 Jan-10 May-10 Aug-10 Jan-11 May-11 35 48 35 27 75 75 75 2011 - 2012 2011-1 Aug-11 50 52 102 2011-2 Jan-12 2011-3 May-12 102 102 20 Communication with Region 23 Colleges and Universities: In compliance with the State Board of Education Baccalaureate Program Proposal for Community Colleges guidelines, Dr. Norma Martin Goonen, Provost, Academic and Student Affairs, Miami Dade College, notified local higher education institutions of Miami Dade College's intent to submit baccalaureate program proposals to the State Board on July 15, 2008 (Appendix N). Barry University, Florida International University, St. Thomas University and the University of Miami were provided with a copy of the curriculum guide and a summary of the proposed Bachelor of Applied Science with a major in Supervision and Management. As of the submission date of this proposal, there has been no response to the correspondence. D. ALIGNMENT WITH K-20 GOALS AND STRATEGIC IMPERATIVES The Miami Dade College BAS-SM program proposal aligns with the Florida Department of Education (FLDOE) K-20 strategic plan’s mission, goals and strategic Imperatives. MDC School of Business BAS Supervision and Management, 29 The Mission of Florida's K-20 Education System states: Increase the proficiency of all students within one seamless, efficient system, by providing them with the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities, and to maintain an accountability system that measures student progress toward the following goals. (State Board of Education, 2008) Miami Dade College offers affordable, high quality, workforce programs for the South Florida community. The addition of the BAS with a major in Supervision and Management degree at MDC will offer increased access and new educational opportunities. Graduates who have completed either an Associate in Science (AS), Applied Associate in Science (AAS) or Associate in Arts (AA) degree and completed prerequisite requirements, can easily transition to complete the BAS with a major in Supervision and Management. The proposed BAS – SM has been developed to provide students with a seamless, efficient, low cost and workforce driven program. This is reinforced by aligning the program with FLDOE Goals and Imperatives. Florida Department of Education (FLDOE) K-20 Goals 1. Highest Student Achievement: Miami Dade College is accredited by the Southern Association of Colleges and Schools (SACS) as a Level 2 institution, which authorizes the offering of baccalaureate and associate degrees. SACS accreditation standards provide quality assurance for the BAS degree in Management and Supervision. The proposed BAS promotes high student achievement and ensures a quality program by meeting SACS standards as well as other internal program reviews required by MDC. MDC will not terminate any existing Associate in Arts or Associate in Science degree as a result of the MDC BAS-SM proposal. 2. Seamless Articulation and Maximum Access: The proposed BAS with a major in Supervision and Management will provide increased access and seamless articulation for: a. Students from low-income families who cannot afford high tuition costs. b. Students in need of flexible scheduling and convenient locations. MDC has eight strategically located campuses and regularly offers courses during days, evenings and weekends. Courses are also available online through Virtual College. c. Graduates of associate degree programs who want to continue their education at Miami Dade College. d. Graduates of varied associate degree programs that do not provide transferrable credit or seamless admission into business bachelor degrees. e. Working professionals who wish to further their education. As noted in Table 18, MDC provides affordable and accessible educational opportunities to Region 23 and serves a significant number of low-income students. Fifty-seven (57%) are MDC School of Business BAS Supervision and Management, 30 classified as low income and 35% are classified below the poverty level for their household size (Table 20). Table 20: Low Income Student Population Miami Dade College works with established high schools to transition students from high school to college. Opportunities for students begin in 11th grade dual enrollment classes. Current law allows for any course in the Statewide Course Numbering System, with the exception of remedial courses and Physical Education skills courses, to be offered as dual enrollment. Consequently, the education opportunity may begin as early as 11th grade (Dual Enrollment), continue through the first two years of college and end with the receipt of a BAS –SM. The BAS degree streamlines the educational process for the traditional and non-traditional student to obtain an associate and a baccalaureate degree. 3. Skilled Workforce and Economic Development: The MDC BAS-SM is designed to meet the diversified workforce needs of South Florida. As previously mentioned, MDC provides post-secondary education opportunities for South Florida and graduates more minority students than any other institution of higher education in the nation. (Miami Dade College, 2006) and MDC provides one of the most affordable and accessible educational opportunities in South Florida. The proposed MDC BAS-SM program will enable MDC to provide increased access for these minority groups and provide them the opportunity to obtain hands-on skills that enable them to join the skilled workforce, thus enhancing and contributing to meeting the diversified workforce needs of the community and the economic development of South Florida. Additionally, MDC graduates a significant number of female students as illustrated in Table 21 below. Miami-Dade County is made up of a 51.5% female population (US Census Quick-facts, 2008) and MDC graduated 57% females in 2006-2007. MDC School of Business BAS Supervision and Management, 31 Table 21: Degrees Awarded 2006-2007 4. Quality, Efficient Services: Miami Dade College has an existing infrastructure that is able to support the addition and facilitation of the proposed BAS. The admissions, financial aid, advising, testing, student activities and all essential support services that are necessary for student success, currently exist and will be available to all students enrolled in the BAS–SM program. Students will be able to register on all eight campuses or through web-based registration. As illustrated in Tables 22-25 below, students and alumni prefer a variety of scheduling options, both on-campus and online (Appendices D, H). Day, evening and weekend courses are currently available and online upper-division courses will be created to provide convenient scheduling options. Table 22: Student On-Campus Scheduling Preference Table 23: Alumni On-Campus Scheduling Preference Table 24: Student Preference for Online Classes MDC School of Business BAS Supervision and Management, 32 Table 24: Student Preference for Online Classes Table 25: Alumni Preference for Online Classes Florida Department of Education (FLDOE) K-20 Imperatives In addition to aligning with the Florida Department of Education K-20 Mission and Goal statements, the proposed MDC BAS-SM degree is designed to align with the Strategic Plan Imperatives as follows: Set, Align, and Apply Academic Curricular and Testing Standards: Students will be required to meet all baccalaureate admission standards, including foreign language, College-Level Academic Skills Test (CLAST) requirements, and minimum grade point averages. MDC additionally conducts program reviews as stipulated by MDC Policies and regional and professional accreditation requirements. Improve Student Rates of Learning: Miami Dade College has extensive experience using varied academic student support services in order to improve student rates of learning. The proposed MDC BAS-SM degree will address this imperative by developing and implementing plans to annually increase over the first five years: The number of associate graduates who enroll in the BAS -SM program. The number of students retained in the MDC BAS-SM program. The number of completions in the MDC BAS-SM program. The number and quality options of program internships. Increase the Quantity and Improve the Quality of Education Options: Miami Dade College is a leader in providing higher education opportunities for many non-traditional South Florida students. The proposed BAS-SM is designed as a workforce-driven program that will provide opportunities for minority, low-income and working students who may not have other educational options. The program will provide graduates with a combination of classroom knowledge and practical strategies and increase the number of baccalaureate prepared students who can influence the quality of supervision and management within local businesses and industry. Align Workforce Education Programs with Skill Requirements of the New Economy: The curriculum was developed and aligned with the training and skill requirements identified by the surveyed employers and Advisory Board, and in conjunction with State of Florida and Southern Association of Colleges and Schools (SACS) baccalaureate requirements. MDC School MDC School of Business BAS Supervision and Management, 33 of Business has a Business Advisory Committee that meets regularly and aides in the development and review of curriculum to align with current workforce needs. The membership of the committee is comprised of a broad range of industries in the South Florida Community and has assisted in the development of the proposed MDC BAS-SM. This program will meet the needs of the workforce by educating students through blending theoretical knowledge and practical application. Graduates will have the opportunity to gain knowledge and skills to succeed as managers or supervisors at many organizational levels within the dynamic and global workforce environment. Align Financial Resources with Performance MDC School of Business will provide its advisory committee with information regarding accountability measures and processes. Recruitment and retention of students will be monitored to ensure that student learning and educational needs are met. The annual budget process and the five-year program review process as well as SACS and ACBSP accreditation reviews, and the Florida State Board of Education annual report will ensure that resources address program performance. Coordinate Efforts to Improve Higher Student Learning: MDC will continue utilizing existing articulation agreements and facilitate new agreements as appropriate. Student support services will be coordinated to ensure student success in the MDC BAS-SM program. MDC has a good working relationship with Miami-Dade County Public Schools and it is expected that a smooth transition for students matriculating from high school to the associate’s level to the baccalaureate level will be implemented. E. Program Title C.I.P. Code Department General Education Requirements Total Credits Common Course Prerequisites ACADEMIC CONTENT AND CURRICULUM Bachelor of Applied Science with a major in Supervision and Management 52.0299 School of Business 36 credit hours 120 None Program Description The proposed BAS with a major in Supervision and Management will be managed within the School of Business at Miami Dade College. The program is 120 credit hours comprised of 60 credit hours at the lower division and 60 credit hours at the upper division. The upper division consists of 39 supervision and management core courses (including the internship) and 21 elective credits. The upper division coursework incorporates experiential learning through internships, applied course work and an applied capstone project. The proposed Classification of Instructional Programs (CIP) Code is 52.0299. MDC School of Business BAS Supervision and Management, 34 The purpose of the Bachelor of Applied Science degree with a major in Management and Supervision is to provide an affordable opportunity for students to complete a baccalaureate degree designed to equip the graduate with skills necessary to meet the demands of the current workforce. The graduate of the Bachelor of Applied Science with a major in Supervision and Management will not only have the theoretical knowledge, but the practical skills to succeed as a manager or supervisor in the dynamic and global business environment. The curriculum was developed utilizing extensive input from School of Business faculty, college administrators and workforce representatives to ensure that students acquire the most current management expertise and techniques. Upper division course work includes a variety of supervisory and management related courses such as human resource management, leadership, organizational behavior, strategic management, customer relations and strategic decision-making (Appendix U). Learning Outcomes & Upper Division Course Work As noted on Table 26 below, the BAS-SM curriculum includes 21 credits of electives, permitting Associate in Science graduates an appropriate opportunity to complete the general education courses and allowing Associate in Arts graduates the opportunity to complete credits in an occupational/technical area, e.g., hospitality, computer science, business, web design, etc. Table 26: BAS-SM Curriculum Guide Bachelor in Applied Science Supervision and Management C.I.P. 52.0299 The Bachelor of Applied Science with a major in Supervision and Management provides an opportunity for students completing an associate’s degree to seamlessly complete a Bachelor’s degree. Graduates of the Bachelor of Applied Science with a major in Supervision and Management will be prepared with the abilities and skills needed to succeed as a manager or supervisor in the dynamic and global business environment. The Bachelor of Applied Science with a major in Management and Supervision prepares graduates with the hands-on training necessary to meet workforce demands. Course Course Title LOWER DIVISION REQUIREMENTS – 36 General Education Communications – 6 Credits Required ENC 1101 English Composition 1 ENC 1102 English Composition 2 Oral Communication – 3 Credits Required Select 3 Credits from the following SPC 1026 Fundamentals of Speech Communications *Recommended Humanities – 6 Credits Required Group A– Select 3 Credits PHI 2604 Critical Thinking/Ethics* *(Recommended) *AND* Group B – Select 3 Credits MDC School of Business BAS Supervision and Management, 35 Credits Pre-/Co-Requisites 3 3 Pre-Req ENC 1101 3 3 3 Pre-Req ENC 1102 Behavioral and Social Science – 6 Credits Required Group A – Select 3 Credits CLP 1006 Psychology of Personal Effectiveness* OR PSY 2012 Introduction to Psychology* *Recommended *AND* Group B – Select 3 Credits: ECO 2013 Principles of Economics (Macro)* *Recommended 3 3 Natural Science – 6 Credits Required Group A – Select 3 Credits *AND* Group B – Select 3 Credits 3 3 Mathematics – 6 Credits Required Select 6 Credits QMB 2100 Basic Business Statistics* MAC 1105 College Algebra* *(Recommended) 3 3 General Education Elective – 3 Credits Required See Advisor for Approved Selection 3 LOWER DIVISION ELECTIVES – 24 Credits Required Common Core – 4 Credits Recommended ACG 2021 Financial Accounting 3 Electives 21 Course Course Title Credits Pre-/Co-Requisites UPPER DIVISION REQUIREMENTS – 60 Credits Required Supervision and Management Core Requirements – 25 Credits Required MAN 3065 Business Ethics MAN 3240 Organizational Behavior MAN 3025 Organization Management MAN 4120 Leadership Challenges and Supervision MAN 4162 Customer Relations for Managers MAN 3301 Human Resource Management MAN 3XXX Applied Case Studies in Management MAN 4900 Capstone Project in Supervision & Management Discipline Content Core – 11 Credits Required 3 3 3 3 3 3 3 4 Pre-Req MAN 2021 Pre-Req MAN 2021 Pre-Req MAN 2021 Senior Status or perm of Dept Chair Senior Status or perm of Dept Chair Pre-Req MAN 2021 Pre-Req MAN 2021 Senior Status or perm of Dept Chair FIN XXXX 3 Finance for Non-financial Managers ISM 4011 Introduction to Management Information Systems GEB 4891 Strategic Management Decision Making Internship – 03 Credits Required 4 4 Pre-Req ACG 2071 and QMB 2100 or STA 2023 Senior Status or perm of Dept Chair Senior Status or perm of Dept Chair MAN 4941 3 Senior Status or perm of Dept Chair Management Internship Elective – 21 Credits MAN 2021 Principles of Management 3 **Electives 18 **Electives may be technical courses for students with an AA and general education courses for students with an AS MDC School of Business BAS Supervision and Management, 36 TOTAL CREDITS General Education Requirements.................................................................................................................................36cr. Lower Division Elective .............................................................................................................................................24 cr. Upper Division Requirements .....................................................................................................................................60 cr. Total.......................................................................................................................................................................... 120 cr. Computer Competency: By the 16th earned college level credit (excluding EAP and college preparatory courses), a student must take the Computer Competency Test and pass Or By the 31st earned college level credit (excluding EAP and college preparatory courses), a student must pass CGS 1060, an equivalent continuing education or vocational credit course or retest with a passing score on the Computer Competency Test. Foreign Language: Students admitted to the baccalaureate degree program without meeting the foreign language admission requirement of at least 2 courses (8-10 credit hours) of sequential foreign language at the secondary level or the equivalent of such instruction at the postsecondary level must earn such credits prior to graduation. Students must complete the CLAST or obtain the necessary waiver. Additional Information: Students entering with an AS or AAS degree may have more than 24 elective credits and may need additional General Education credits to meet the 36 General Education credits required for the baccalaureate degree. Students entering with an AA degree may need additional electives to provide appropriate background for the baccalaureate program. A minimum cumulative grade point average of 2.5 is required for graduation. Students must successfully complete 30 semester hours of 3000-4000 level course work. Students should check their individualized Degree Audit Report to determine the specific graduation policies in effect for their program of study for the year and term they entered Miami Dade. This outline includes current graduation requirements. The final responsibility for meeting graduation requirements rests with the student. Based on input from faculty and the School of Business Advisory Board, a four-year advising sheet map was developed for the AA to BAS, AAS to BAS and AS to BAS (Appendices P, Q, R). The upper-division supervision and management courses (39 semester hours) provide students with a general but comprehensive understanding and command of practical management and supervisory skills. Upper division courses were developed with the input of faculty and the guidance of the Advisory Board. Course descriptions for the MDC BAS-SM can be found in Appendix O. The MDC BAS-SM will require an internship (MAN 4941) to obtain practical experience and a culminating Capstone Project (MAN 4900) designed to integrate pragmatic skills needed on the job. Based on discussions with industry representative and support letters received, students will also have the opportunity to attend meetings and forums with the School of Business Advisory Board and various representatives from business groups, such as the local Chambers of Commerce. MDC School of Business has met with several local businesses, including representatives on the advisory board, regarding internship needs and is confident that sufficient internship sites will be secured in various industries, such as service enterprises, financial institutions and hotels. Currently, the internal MDC job posting system shows more than 50 employers actively seeking interns in areas related to supervision and management. Once the MDC BAS-SM program is implemented, MDC expects an increase of employer interest and involvement. MDC School of Business BAS Supervision and Management, 37 The expected specific learning outcomes of the MDC BAS-SM program are outlined in Table 27 below: Table27: Program Outcomes 1 3 Demonstrate analytical and critical thinking skills applicable to management of a business or industry. Demonstrate the ability to communicate clearly using business and management terminology. Apply human resource concepts to manage professional and business environments. 4 Value diversity and apply diversity concepts to function in today’s global business climate. 5 8 Demonstrate skill in the use of technology and computer software applications needed to function in today’s high tech business environment. Demonstrate skill in financial, accounting, and statistical applications needed to make decisions and plans in an ever-changing economy. Apply business ethics and understand how they are enforced and communicated in the modern business environment. Demonstrate leadership skills needed to plan, organize, and manage a business enterprise. 9 Perform in team settings to solve problems and make decisions. 2 6 7 Program Goal: Combine general business and management education with real world application to prepare students to advance their careers by moving into management and leadership roles in the industry. In addition to the BAS-SM program outcomes above, Miami Dade College has defined 10 Learning Outcomes that are incorporated throughout each curriculum offered at MDC. These are outline and mapped to the upper division BAS-SM in Table 28 below. Assessment of the Learning Outcomes will be accomplished by student class presentations, research papers as well as project proposals, designs, implementations, testing, and demonstrations that will be administered throughout the various senior level institution courses. The senior level institution core courses are designed to build upon the general education and foundation Management courses as well as on the students’ technical area of expertise, prior experience and program electives. MDC School of Business BAS Supervision and Management, 38 Table 28: Learning Outcomes mapped to Upper Division BAS-SM courses BAS-SM Upper Division Courses MDC Learning Outcome 1. Communicate effectively using listening, speaking, reading, and writing skills. 2. Use quantitative analytical skills to evaluate and process numerical data. 3. Solve problems using critical and creative thinking and scientific reasoning. 4. Formulate strategies to locate, evaluate, and apply information 5. Demonstrate knowledge of diverse cultures, including global and historical perspectives 6. Create strategies that can be used to fulfill personal, civic and social responsibilities 7. Demonstrate knowledge of ethical thinking and its application to issues in society 8. Use computer and emerging technologies effectively. 9. Demonstrate an appreciation for aesthetics and creative activities. 10. Describe how natural systems function and recognize the impact of humans on the environment MAN3XXX Applied Course Studies in Management MAN 3065 Business Ethics X MAN 4900 Capstone Project in Supervision and Management MAN 4162 Customer Relations for Managers X X FIN XXXX Finance for NonFinancial Managers X X X X X X X X X X X X MDC School of Business BAS Supervision and Management, 39 X MAN 3301 Human Resource Management X BAS-SM Upper Division Courses MDC Learning Outcome ISM 4011 Introduction to Management Information Systems 1. Communicate effectively using listening, speaking, reading, and writing skills 2. Use quantitative analytical skills to evaluate and process numerical data. 3. Solve problems using critical and creative thinking and scientific reasoning. 4. Formulate strategies to locate, evaluate, and apply information 5. Demonstrate knowledge of diverse cultures, including global and historical perspectives 6. Create strategies that can be used to fulfill personal, civic and social responsibilities 7. Demonstrate knowledge of ethical thinking and its application to issues in society 8. Use computer and emerging technologies effectively. 9. Demonstrate an appreciation for aesthetics and creative activities. 10. Describe how natural systems function and recognize the impact of humans on the environment MAN 4120 Leadership Challenges MAN 4941 Management Internship MAN 3240 Organizational Behavior MAN 3025 Organization Management X X X X X GEB 4891 Strategi c Decision Making X X X X X X X X X X X Program Review The mission of MDC, as well as Florida State statutes and the accreditation criteria of the Southern Association of Colleges and Schools (SACS), guide our review of academic programs. SACS criteria place responsibility on an institution for reviewing its programs. The following SACS criteria specifically address program review (SACS, 2001): MDC School of Business BAS Supervision and Management, 40 3.3.1 The institution identifies expected outcomes for its educational programs and its administrative and educational support services; assesses whether it achieves these outcomes; and provides evidence of improvement based on analysis of those results. 3.4.1 The institution demonstrates that each educational program for which academic credit is awarded (a) is approved by the faculty and administration, and (b) establishes and evaluates program and learning outcomes. The 2004 Florida Statute (1001.03 [13]) requires a “cyclic review of all academic programs in community colleges at least every 7 years. Program reviews shall document how individual academic programs are achieving stated student learning and program objectives within the context of the institution's mission. The results of the program reviews shall inform strategic planning, program development, and budgeting decisions at the institutional level.” In line with these requirements, the MDC program review process will be used for program review of the proposed MDC BAS-SM and meets the guidelines outlined in MDC’s mission, Florida State Statutes, and SACS accreditation criteria. The Program Review Process is found in Appendix S. As noted in Table 4, MDC intends to pursue ACBSP accreditation, beginning with ACBSP membership in fall 2009, and ACBSP standards will also guide our program review efforts. In addition, MDC has a defined Learning Outcomes assessment process, developed by faculty and administrators. Each course, including those in the proposed MDC BAS-SM, is mapped to one or more of the ten learning outcomes of the institution and assessed annually. MDC’s Learning Outcomes Assessment process can be found in Appendix T. Admission, Prerequisites & Graduation To be admitted to the MDC BAS-SM program, applicants must: Complete the MDC application Have earned an Associate in Science, Associate of Applied Science or Associate in Arts degree from a regionally accredited institution Or Have completed a minimum of 60 semester hours from a regionally accredited institution, including 45 credits applicable to the program curriculum, including ENC 1101 or its equivalent A minimum cumulative GPA of 2.0 or higher Have passed all parts of the College Level Assessments Skills Test (CLAST) or met State-mandated CLAST alternatives. It is recommended that students complete Financial Accounting (ACG2021) prior to entering the program or during the first semester of enrollment in preparation for upper division courses. Students with an AS/AAS will need additional general education credits to meet the 36 General Education credits required for the baccalaureate degree. All applicants must provide an official MDC School of Business BAS Supervision and Management, 41 transcript from all previous institutions attended, and students seeking upper division status must successfully complete the CLAST requirements. Graduation requirements are found in Table 29 below. Table 29: Graduation Requirements 1. Students must successfully complete 120 credits of college credit courses including the lower level and upper level MDC BAS-SM coursework. 2. Students must successfully complete 36 credits of general education courses with a C or higher. 3. Students must maintain a 2.0 GPA or higher in MDC BAS-SM upper division core coursework and a 2.0 overall. 4. Students admitted to the baccalaureate degree program without meeting the foreign language admission requirement of at least 2 courses of sequential foreign language or American Sign Language at the secondary level (high school) or the equivalent of such instruction at the post secondary level must earn such credits prior to graduation. 5. Students must meet all general Miami Dade College graduation policies and deadlines for graduation, including the graduation application, successful completion of CLAST, a minimum of 30 hours of upper level (3000-4000) course work and the computer competency requirement. 6. Students must successfully complete and earn a passing grade (C or higher) for the Internship course. The internship must be focused on management/supervision within an organization. The BAS with a major in Supervision and Management degree conforms to all state statutes and rules, including the completion of 36 credits of general education, Gordon Rule, CLAST, and Common Course Prerequisite requirements. Although there are no State-mandated Common Prerequisites related to the CIP code 52.0299, students should complete Financial and Managerial Accounting prior to starting the upper division course work. The proposed BAS incorporates the associate level lower division coursework as the foundation for the baccalaureate program. MDC is in compliance with State of Florida Articulation Agreements regarding transferability. Transcripts from students transferring from out-of-state institutions will be evaluated on an individual basis per the established MDC transfer policy. Descriptions for upper division BAS-SM courses are available in Appendix O. The complete program sheet can be found in Appendix U. MDC is not seeking limited access status for this program. For more than 45 years, Miami Dade College has focused on achieving its fundamental mission “to provide accessible, affordable, high-quality education by keeping the learner’s needs at the center of decision-making and working in partnership with its dynamic multicultural community”. Consequently, Miami Dade College is aware of its students’ educational needs and challenging work-related schedules. The College offers classes from 7:00 a.m.-11:00 p.m., on weekends and online to ensure accessibility to programs. The School of Business has online MDC School of Business BAS Supervision and Management, 42 program offerings at the associate’s degree level and will seek approval for the addition of creating online courses for the upper level (3000-4000) courses in accordance with the course development policies of MDC Virtual College. MDC BAS-SM will pursue opportunities for accreditation through the Association of Collegiate Business Schools and Programs (ACBSP). F. ASSESSMENT OF CURRENT AND ANTICIPATED RESOURCES TO DELIVER THE PROGRAM Initially, the BAS program will be housed at Miami Dade College’s Kendall Campus with major course work offered at Kendall and general education courses available at other MDC campuses. The majority of facility and academic infrastructure already exist for this program, having minimal impact on start up costs. For each category listed below, information regarding current available resources and required resources for the proposed BAS-SM degree is provided. Table 30 provides a summary. Library Volumes & Serials: The MDC Kendall Campus Library has an estimated print and electronic book collection of 9,761 in areas related to Supervision and Management (e.g. leadership, legal ethical aspects, decision-making, business and strategic planning). In order to establish the four-year degree program requirements in the curricular areas, it will be necessary to acquire approximately 10,000 titles. The MDC Kendall Campus Library has an extensive collection of print journals and has access to a wide variety of databases with more than 1500 full text business journals. As the college currently subscribes to a large number of databases that contain journals which are relevant to both two-year and four-year degrees, the needs for additional databases is minimal. Space (Classroom, teaching laboratory, office, and other space that is necessary for the proposed program): General Facilities: The facilities to be utilized as part of the BAS with a major in Supervision and Management degree are of superior quality. Many of the Colleges’ classrooms are equipped with state-of the-art technology and utilize advanced instructional equipment. Modifications, however, will be necessary to several classrooms and labs within the first three years of the program to accommodate the components of program instruction. Several classrooms will need to be upgraded to smart classrooms, including the addition of computers, projectors, software and related items. The capital outlay costs associated with these upgrades for the first year of the program, including installation and renovation are $75,000; for year two $100,000; and for year three $45,813. Library Space: The additional items needed for the library will fit in the current facilities. Equipment: With the exception of additional classroom equipment mentioned above, the Kendall Campus does not require additional equipment for the proposed program. As the program expands, classes will be offered at other MDC campuses. Each Miami Dade College campus has similarly equipped classrooms and provides students access to a centralized MDC School of Business BAS Supervision and Management, 43 computer courtyard with free Internet access, which can be utilized by students for class assignments and research projects. Other key resources, as applicable Faculty: Miami Dade College policy and SACS criteria require that all faculty teaching undergraduate courses that transfer and/or are part of a baccalaureate program hold at least a master’s degree and have a minimum of 18 graduate semester hours in the teaching discipline. The proposed BAS degree program will strictly adhere to this policy and Miami Dade College has a well-credentialed core of faculty within its School of Business for the proposed BAS degree program (Appendix V). It is planned that more than 25% of the discipline course hours will be taught by doctoral prepared faculty in compliance with SACS credential requirements. Miami Dade College requires a formal screening process for faculty positions. Screening committees composed of faculty and administrators are charged with specifying the discipline and teaching criteria, interviewing, and recommending candidates. In accordance with SACS guidelines, faculty applicants must present academic transcripts and other documentation verifying the required academic preparation and credentials in order to be considered for appointment. The Dean of Academic Affairs and Human Resources review and approve all documents. Faculty members at Miami Dade College are expected to maintain professional development as part of their contractual obligation, requirements for continuing contract, and faculty advancement in academic rank. The professional development of faculty at the College is an ongoing and dynamic activity designed to emphasize and support faculty as professionals and scholars, ensure teaching excellence, and enhance the learning process. Professional development activities are supported through graduate tuition reimbursement and tuition reduction agreements with local universities. Furthermore, the College Training and Development Program offer faculty a variety of workshops, seminars, and symposia throughout the year. School of Business faculty remain current and active in their discipline through their participation in a variety of professional development conferences, meetings, state and national committees and task forces, and workshops. The School of Business has 22 full time faculty members (Appendix V), four of whom have a doctorate. To ensure that 30% or more of the upper division classes will be taught by doctoralprepared instructors, MDC will need to hire one full-time, doctoral-prepared faculty member in 2009-2010. Based on the projected enrollment and the number of upper division courses offered, MDC will need to hire the part-time equivalent of one full time, doctoral-prepared faculty member in 2010-2011 and the part-time equivalent of two full time, doctoral-prepared faculty in 2011-2012. MDC would need 1 full-time BAS Program Coordinator in 2009-2010, 1 part-time student advising staff member in 2010-2011 , and 1 part-time student advising staff member in 2011-2012, see the budget in Appendix W. With few additions and modifications, Miami Dade College has existing resources to facilitate the BAS with a major in Supervision and Management program. Addressed below is information regarding the anticipated resources required to deliver the program. MDC School of Business BAS Supervision and Management, 44 Table 30: Anticipated Resources ANTICIPATED ADDITIONAL RESOURCES REQUIRED CURRENT RESOURCES LIBRARY VOLUMES & SERIALS SPACE Estimated print and electronic book collection of 9,761 in areas related to Supervision and Management Extensive collection of print journals and has access to a wide variety of databases with more than 1500 full text business journals Kendall Campus has fortythree (43) business classrooms, two (2) classroom computer labs and a business resource center complete with computers and tutoring services. Faculty: Full-Time = 22 Adjunct = 60 PERSONNEL ACCREDITATION SACS Level 2 Institution G. Approximately 10,000 new titles No identified need for additional databases addition of computer and multimedia equipment to include projectors, computers, smart boards, multimedia podiums By year 3 (2011/2012), two additional rooms needed Additional Faculty: Full-Time Core = 1 Part-Time Core = Equivalent of two full time by year 3 (2011/2012) Other: F/T Program Manager = 1 P/T Advising Staff = 2 (by 2011/2012) P/T Library Support = 1 ACBSP PROPOSED ENROLLMENT, PERFORMANCE, AND BUDGET PLANS The attached Florida Community College System Baccalaureate Degree Enrollment Performance and Budget Plan (Appendix W) provides a three-year overview of projected costs for the BAS degree program implementation. With an anticipated start date of January 2010, the projected program enrollment for the 20092010 Fiscal Year (FY) is 35 students (14 FTE). Enrollment is expected to grow steadily through the 2011-2012 fiscal year, reaching 102 students (63 FTE) in the third year of the program. Upper division student credit hours generated is projected at 420 in the 2009-2010 school year, and is expected to increase to 1896 credits by the 2011-2012 year. Likewise, upper division student FTE is projected to increase from 14 to 63 FTE during the same time period. MDC School of Business BAS Supervision and Management, 45 Table 31: Proposed Enrollment for BAS-SM 2009-2010 New Returning Total Graduated 2010- 2011 2009-2 2009-3 2010-1 2010-2 2010-3 Jan-10 May-10 Aug-10 Jan-11 May-11 35 48 35 27 75 75 75 2011 - 2012 2011-1 Aug-11 50 52 102 2011-2 Jan-12 2011-3 May-12 102 102 20 Based on student enrollment projections, it is anticipated that in FY 2011-2012 the program will graduate 15 students and place 13 in the workforce Based on current job openings in Region 23, it is anticipated that there will be a 100% placement rate, with estimated starting salaries of approximately $40,500.00 To ensure that 30% or more of the upper division classes will be taught by doctoral-prepared instructors, MDC will need to hire one full-time, doctoral-prepared faculty member in 20092010. Based on projected enrollment and the number of upper division courses offered, MDC will need to hire the part-time equivalent of one full time, doctoral-prepared faculty member in 2010-2011 and the part-time equivalent of two full time, doctoral-prepared faculty in 2011-2012. Full-time faculty salaries and fringe benefits are estimated at $32,449 in FY 2009-2010 since the faculty member will not start until January 2010. These costs will increase each year, reflecting full-year employment and cost of living adjustments. By the third year, full-time faculty salaries will total $71,550.Based on program success, the College will need to hire additional full time, doctoral-prepared faculty to accommodate the need for additional sections of upper level courses at the Kendall campus or to accommodate student demand on other campuses. Part-time faculty salaries and fringe are projected to be $27,600 in FY 2010-2011 and $55,199 in 2011-2012. MDC would need 1 full-time BAS Program Coordinator in 2009-2010, 1 part-time student advising staff member in 2010-2011, and 1 additional part-time student advising staff member in 2011-2012. These positions will be needed to coordinate and assist in the administration of the degree offering. Miami Dade College anticipates the need for standard office supplies and materials. A travel budget will be established to provide faculty and staff the opportunity to attend professional development conferences and training. Office communication technology will be required to support the daily operations of the program. A part-time library clerk, who will provide library and resource center information to students, will be required. A part-time student services advisor will also be necessary to assist and advise students with degree requirements and career opportunities. Professional services funds will be utilized for consulting services to assist in the development of curriculum, instructional aids, and grant MDC School of Business BAS Supervision and Management, 46 related research and writing. Professional consultants will also be used to create advertisement and publicity for the program. MDC will explore accreditation options from the Association of Collegiate Business Schools & Programs (ACBSP). Estimated costs related to accreditation including consultants and fees are $12,230. All of these items are illustrated in Table 32 below. Table 32: Operating Expenses and Capital Outlay OPERATING EXPENSES 1. 2. 3. 4. 5. 6. 7. 8. 9. Academic Administration Materials/Supplies Travel Communication/Technology Library Support Student Services Support Professional Services Accreditation Support Services 2008-09 2009-10 2010-11 2011-12 0 2,500 1,000 0 0 0 10,000 0 39,891 12,000 3,500 10,000 8,000 16,000 15,000 3,200 6,000 82,175 15,000 3,500 7,000 8,240 24,720 15,000 3,700 12,360 84,640 18,000 3,500 5,000 8,487 25,462 10,000 5,330 18,540 10,000 0 5,000 0 65,000 20,000 40,000 15,000 45,000 20,000 65,000 15,000 25,000 17,638 18,000 10,175 28,500 253,591 316,695 249,772 CAPITAL OUTLAY 1. 2. 3. 4. Library Resources Information Technology Equipment Other Equipment Facilities/Renovation TOTAL ACTUAL, ESTIMATED AND PROJECTED PROGRAM EXPENDITURES Sources of Funds Miami Dade College will utilize two revenue streams to implement and expand the proposed BAS-SM Program. State funding- will provide a $3,657.00 subsidy for each FTE student credit hour. Tuition- is estimated at the approximate rate of $86.75 per upper division credit hour (exclusive of other fees) based on 2008-2009 rates. The 2008-2009 total cost per credit hour at Miami Dade College is $86.75, which is less than the average State university undergraduate cost of $132.36. Therefore, as illustrated earlier in Table 18, Miami Dade College will be able to provide the BAS-SM in a more cost-effective manner than similar programs offered at State and private universities. The majority of revenue for the BAS-SM degree will come from baccalaureate degree grants from the state. The remaining program funding source will be student fees, projected to increase by 5 percent per credit annually. Additionally, the School of Business will seek grants and other sources of revenue available to the College. MDC School of Business BAS Supervision and Management, 47 H. ACCREDITATION PLAN On June 24, 2004, Miami Dade College received accreditation by the Southern Association of Colleges and Schools (SACS), Commission on Colleges as a Level 2 institution to offer and award the Bachelor of Science degree in Secondary Science Education, Secondary Mathematics Education, and in Exceptional Student Education. On March 21, 2006, the Florida Board of Education unanimously approved Miami Dade College’s (MDC) request to offer a Bachelor of Applied Science (BAS) with a major in Public Safety Management and on Feb. 20, 2007, the Florida Board of Education unanimously approved Miami Dade College’s request to offer a Bachelor of Science in Nursing (BSN). Additional notification will be submitted, if required, pending approval of the BAS EET proposal by the State of Florida Department of Education. MDC School of Business will seek accreditation from the Association of Collegiate Business Schools & Programs (ACBSP). ACBSP has a defined accreditation process that focuses on the quality of student learning and allows for focus on the MDC educational mission. Accreditation is significant to the success of the program as it provides an additional avenue for continuous review and improvement. An outline of the accreditation timeline is found in Table 33 below. Table 33: Proposed Accreditation Timeline School Year Sept – Dec 2009 January 2011 Action Join ACBSP (required) April 2011 April – August 2012 September – November, 2012 Commence self-study Complete self-study I. Submit Application Visit from ACBSP site team PLAN OF ACTION IN CASE OF PROGRAM TERMINATION As mandated by the State Board of Education, Miami Dade College will demonstrate diligence to individual student needs in the event of program termination and will enact an approved degree completion plan to enable eligible students to complete the appropriate BAS program coursework no later than two academic years following the termination decision. In the event that Miami Dade College finds it necessary to terminate the program, the School of Business will provide train-out options to all active students in the program and will explore the possibility of making train-out options available in both the traditional classroom setting as well as online through MDC Virtual College. The College will convene a team of faculty and administrators to plan for the train-out, including the developing of timelines and cut-off dates for program completion. These train-out options would provide reasonable opportunities for active students to complete the program requirements for graduation. MDC School of Business BAS Supervision and Management, 48 The School of Business will provide transition services to students, including a transition educational plan outlining coursework and program options for program completion and will ensure that the program will remain open and provide “train-out” options to allow eligible students currently enrolled to complete graduation requirements. The plan will be comprised of courses based on an individual student review, with transfer and advising assistance provided. MDC will maintain transcripts of BAS students and program graduates in accordance with MDC policies and procedures and will maintain and archive the BAS course descriptions and representative course syllabi. Every effort to serve the interests of affected students will be observed in the event of program termination. Miami Dade College will adhere to the stipulations as mandated by the State Board of Education regarding its monitoring of the program implementation through annual reviews. All educational programs at MDC are reviewed on a five-year cycle and follow established operational procedures for college-wide evaluation (Appendix S). Following this process, MDC develops program recommendations to continue, modify or discontinue specific programs. This same procedure would be followed in case of program termination. MDC academic programs are to be reviewed on a five-year cycle. Each program review will address five areas: Program goals and rationale Outcomes assessment Program resources and support Program strengths/opportunities for improvement Program viability Proposal Implementation Implementation is planned for January 2010, and upon State Board of Education (SBE) approval of the proposed Miami Dade College BAS-SM program, a Memorandum of Agreement (MOA) will be developed listing the criteria for initial release of funds, and for continuing program approval as stipulated by the State. Upon approval, the MOA will be signed by the Miami Dade College President and the Commissioner on behalf of the SBE. Funding, as determined by the Commissioner, approved by the SBE, and specified in the MOA, will be released upon receipt of the signed MOA. Terms and Conditions of Program Continuation As indicated in the Miami Dade College Program Review Policy (Appendix S), MDC will adhere to all requirements as stipulated in the MOA. MDC values a systematic approach to decision making and assessment of program effectiveness and complies with Florida Statute 1001.03 (13) regarding a cyclic review of post-secondary academic programs. MDC will provide data required by the Chancellor of Community Colleges and Workforce Education and the Chancellor, Board of Governors, and revisions to budget information (such as FTE, faculty hires, etc.), as appropriate. Miami Dade College understands that continued funding will be based upon performance specified in annual reports and dependent on Legislative funding. Once the program is established, continued funding will be provided via the upper-division funding model approved by the Legislature. MDC School of Business BAS Supervision and Management, 49 Reference List Agency for Workforce Innovation. (2006). Help Wanted: Results from the Florida 2005 Job Vacancy/Hiring Needs Survey for Workforce Region 23. Casner-Lotto, J. & Barrington, L. (2006). Are they really ready to work? Employers’ Perspectives on the Basic Knowledge and Applied Skills of New Entrants to the 21st Century U.S. Workforce. Retrieved January 15, 2008 from http://www.21stcenturyskills.org/documents/FINAL_REPORT_PDF09-29-06.pdf. Florida Board of Governors (FBG, 2007). Retrieved Feb. 2008 from http://www.flbog.org/resources/iud/enrollment_search.php Florida Labor Market Statistics (FLMS, 2007). Retrieved Dec. 2007 from http://www.labormarketinfo.com/library/ces.htm Gordon, E. (2007) Retiring Retirement: Mastering the Workforce Generation Gap. Benefits & Compensation Digest, 44, 7, p. 17-20. Retrieved 12-21-07 from http://libdb.mtaloy.edu:2089/hww/jumpstart.jhtml?recid=0bc05f7a67b1790e5be57f638e0 5ed8cd2ec84eee3984f335912510170b8815555f1d4a5ab1973d6&fmt=H Lockwood, N. (2006). Leadership Development: Optimizing Human Capital for Business Success. Research Quarterly, Society for Human Resource Management SHRM. Retrieved March 3, 2008 from http://www.shrm.org/research/quarterly/2006/1206RQuart.asp. MDC Enrollment (MDC, 2008). Retrieved Feb. 2008 from https://eisvsr.mdc.edu/EIS/gate/EISmain.aspx Miami Dade College Office of Institutional Research. (2008). BAS Supervision and Management, Alumni Survey. MDC School of Business BAS Supervision and Management, 50 Miami Dade College Office of Institutional Research. (2008). BAS Supervision and Management, Employer Survey. Miami Dade College Office of Institutional Research. (2008). BAS Supervision and Management, Student Survey. Miami Dade College Office of Institutional Research. (2006). Miami Dade College Kendall Briefing Data. Miami Dade College Office of Institutional Research. (2006). MDC Information Capsule: Tracking MDC 2003-2004 AA Graduates. Occupational Information Network (OIN, 2008). Retrieved Feb. 2008 from http://online.onetcenter.org/crosswalk/CIP?s=52.0205 South Florida Workforce (2005) Growing and Preserving Good Jobs: Connecting Market Demand with Labor Supply. The Independent Colleges and Universities of Florida (ICUF, 2007). Retrieved Feb. 2008 from http://www.icuf.org/_docs/2006_07_ICUF_Accountability_Report.pdf Tulgan, B. (2004). The Under-Management Epidemic. HR Magazine. Retrieved March 3, 2008 from http://findarticles.com/p/articles/mi_m3495/is_10_49/ai_n6254347. Tyko, K. (2008). 17,000 Florida College Applicants May Be Turned Away This Fall. Retrieved 8/20/08 from http://www.tcpalm.com/news/2008/feb/17/30gt17000-hopefuls-may-misscollege/?printer=1/ US Census (2008). Quickfacts Miami-Dade County. Retrieved August 11, 2008 from http://quickfacts.census.gov/qfd/states/12/12086.html. MDC School of Business BAS Supervision and Management, 51