Developing Inspiring Leaders in an Oriental Culture: A Narrative Approach A. Shirazi1 S. Mortazavi2 Abstract Leadership is claimed to be the core of success and failure in politics, business or personal life. The latest focus in leadership study is to describe leaders who can inspire and transform organisation members. Research show that while some of the leaders' characteristics are personal traits, others can be learned by doing. Leaders actively and consciously repeat effective behaviours. They use reflection, conceptualisation and experimentation to internalise these behaviours, including inspiring behaviours. This research focuses on the characteristics of inspiring leadership and their learning styles. Key Words: Inspiring Leaders, Experiential Learning, Iranian Culture, Learning Styles, Iranian Leaders Introduction The study of leaders' characteristics has been the subject of numerous research and published work for more than half a century. Leaders are characterised as agent of change, visionary, creative and achievement-oriented. Bennis (1997) argues that leader's ability and role is primarily to create an organisational culture that is conducive of learning, transforming and leading. Recent emphasis on learning organisation or organisational 1 2 Assistant Professor, Faculty of Management Science and Economics, Ferdowsi University of Mashad, Iran Assistant Professor, Faculty of Management Science and Economics, Ferdowsi University of Mashad, Iran learning strengthens the existence of a relationship between leadership and learning as well as leadership and coaching (French and Bazalgette, 1996). Griffins (2002) goes one step further by suggesting that Senge's five disciplines might just as well be called the leadership disciplines as the learning disciplines. In other words, systems thinking, personal mastery, mental models and building a shared vision together amount to an inspirational call for the freedom and responsibility of leaders in making themselves. Therefore, it is important to know how leaders learn and how effective leaders use their learning experiences to develop themselves and others. Inspiring leaders Up to 1990s, leadership was defined as a process of influencing and motivating others toward a common objective (Robbins, 1989). The study of leadership was still under the influence of theoretical framework formulated several decades earlier by theorists and writers such as Fiedler, Drucker and Bennis, until a new breed of thinkers in the 1990s brought about reformulations in the natural sciences, and in particular a new thinking based on cybernetics, systems dynamics, and chaos and complexity theory. The writings of Peter Senge (1990), in The Fifth Discipline, and Lewin and Regine (2000), in The Soul at Work, were a turning point in the study of organizational science and had a major impact in the spread of concepts such as learning organization, ethics, and of course, transformational and inspirational leadership. Hence, today we refer to leadership as the ability to inspire confidence and gather support among the people to achieve organisational goals. A review of literature in leadership shows a remarkable degree of overlap and commonality in relation to leaders' styles and characteristics. For example, vision, trust, warmth and 2 eloquence are popular terms that are used to characterise charismatic or inspiring leaders (House, 1977; Bass, 1985; Bennis and Nanus, 1985; Yukl, 1989; Shamir et al., 1993; DuBrin, 1995; Conger and Kanungo, 1998). Whether the interest in inspiring leadership is due to a distinct characteristics of inspiring leaders, compared to other types of leaders, or management writers and consultants' fascination with new 'feel good' terms or fads, it is something that only time will tell. What we can say with some certainty, as some notable leadership scholars argue, is that motive to inspire is only one of the characteristics of leadership (Bass and Avolio, 1990). It should be noted here that influencing process, as used in the old definition of leadership, is achieved through communicating, motivating and building trust. But they are also the key attributes of inspiring leaders too. Who are the inspiring leaders? What qualities do they have that set them apart from nonleaders or other types of leaders? Conger (1991) argues that inspiring leaders can articulate a highly emotional message. They use metaphors and analogies effectively and choose the level of language to suit the audience. Leaders with these communication skills can offer an exciting image of where organisation is headed and how to get there. In other words, inspiring leaders are those who have vision(s) of the future. They can not succeed in this unless they can inspire: 1) trust, 2) synergy, 3) emotional warmth, 4) willingness to take personal risk, 5) personal sacrifice, 6) daring strategies and actions, and 7) commitment. Goffee and Jones (2000) in their research found that for people to want to be led, leaders need more than just vision, energy, authority, and strategic direction. They should inspire their followers by 1) showing their weaknesses, 2) relying on intuition to gauge the appropriate timing and course of action, 3) empathising with employees, and 4) revealing 3 their differences. Adair (2005) suggests that inspiring leaders are wise, fair, high spirited, visionary, motivating and positive. But how can inspiring leaders cater for physical, emotional and professional needs of different people at the same time? They can't, unless they promote self confidence, autonomy and self development in organisational matters. This requires leaders who are able to create a working culture and environment where knowledge, skills and abilities are transferred and permeated throughout organisation. A prerequisite for developing such an environment is the leader's commitment to share with organisation members his or her experiences and to inspire them to act upon what they learn. Experiential learning and leadership There are still many people, including some researchers and writers, who support the claim Plato made more than 2500 years ago that 'leaders are born, not made'. Although, people seldom question the influence of hereditary factors in forming leadership quality, environmental factors also play a vital role in developing competencies needed to lead effectively. Over the last fifty years, many researchers have focused on finding a relationship between learning and leadership development. For example, learning theorists, such as Dewey, Lewin and Kolb, suggest that there is a relationship between people's cognitive ability, learning styles and leadership quality. Kolb (1984) argues that process and style of learning is a reflection of people's personal preference and cognitive ability. Furthermore, for learning to occur, it must be connected to the learner's experience (Boud, Cohn & Walker, 1993; Keeton & Tate, 1978). Such a perceived relationship is at the core of experiential learning theories and models. 4 One of the most influential experiential learning models is the Kolb's learning styles model. Leaning style involves the investigation of individual differences in perceiving, knowing, thinking and acting. Kolb (1984) in his seminal work sets out four distinct learning styles which are based on four–stage learning cycle: 1) Concrete Experience (feeling), 2) Reflective Observation (watching), 3) Abstract Conceptualization (thinking), and 4) Active Experimentation (doing). He explains that concrete experiences lead to observation and reflection. These reflections are absorbed and translated into abstract concepts that have implications for action, which the person can actively test and experiment with, which in turn enable the creation of new experiences. Kolb uses this learning cycle to derive fourtype definition of learning styles: 1) Diverging, 2) Assimilation, 3) Converging, and 4) Accommodating. Table 1 shows the construction of Kolb's learning style in terms of a twoby-two matrix: Place Table 1 here Based upon the model, as described above, Kolb developed an instrument to measure learning style: the Learning Style Inventory or LSI (Kolb, 1976; Kolb, 1985). The model and its instrument have been popular and the subject of many studies. The instrument, however, has produced mixed results. It is considered to possess strong face validity and intuitive appeal (Cornwell et al., 1991; Veres et al., 1991), and the internal consistency of the scales is reported to be acceptable (Sims et al., 1986 and Willcoxson and Prosser, 5 1996). On the other hand, Cornwell and Manfredo, (1994) and Hayes and Allinson (1997) question the model's validity, mainly because the scale is ipsative (it asks respondents to rank rather than rate items). Later, Honey and Mumford (1986) developed a Learning Style Questionnaire which had much in common with the Kolb's work and had strong correlations with the learning cycle. The Kolb's learning style model allows a person to be oriented according to the preferred method. Form an organisational perspective, the model may be used in selecting individual to match predefined characteristics or competencies required for different types of jobs, including managerial and leadership jobs (Sims, 1983; Shirazi, 2000). Research and clinical observation have shown behavioural patterns that are consistent with different approach to learning (Kolb, 1984). For example, people who prefer diverging learning style (feeling and watching) are sensitive, listen with an open mind, gather information and use imagination to solve problems. They perform better in situations that call for generation of ideas such as brainstorming session. The assimilation learning preference (watching and thinking) is for a concise and logical approach. People with this learning orientation prefer reading, lectures, exploring analytical models and having time to think things through. Individuals with a converging learning style preference (thinking and doing) prefer technical tasks, are less concerned with people and interpersonal aspects of work, and like to experiment with new ideas. They are best at finding practical uses for ideas and theories. Finally, the accommodation learning style (feeling and doing) relies on intuition rather than logic. They prefer to use other people's analysis, prefer to take a practical and experiential approach. They prefer to work in teams to complete tasks, set targets and actively work in the field trying different ways to achieve an objective. 6 Hence, research that aims to investigate people's preferred learning styles is instrumental in identifying suitable candidates for specific jobs, including leadership jobs. Iran This paper explores the key characteristics that are associated with inspiring leaders in Iran, a country with a long history and strong culture. Iran has been undergoing tremendous changes over the last quarter of a century. Its traditional economic base is gradually shifting from agriculture and trade to industry and services. The State owned enterprises dominate major economic activities in the country and constitute 80% of the national economy (Asian Productivity Organisation, 2001). In recent years, support to accelerate the pace of decentralisation and privatisation to remedy the inefficiency of central control has gained momentum (Derakhshan and Mehrara, 2004; Behkish, 2002). However, decision to delegate responsibility in traditional cultures is a complex and difficult proposition for several reasons. First, key and influential people in the government are often reluctant to relinquish power and influence they hold over distribution of resources and job appointments. Second, interest groups in and outside of government circle oppose, on an ideological or political ground, major changes in the structure of the government and axes of power. Third, and perhaps the key concern, is the shortage of supply of quality individuals to manage what has been decentralised or privatised. In other words, policy makers are concerned that there may not be sufficient supply of politically 'correct' people in or outside government to lead such a transformation. Therefore, the concept of in-group, as described in the leader-member exchange theory (Graen et al., 1982), is a prevalent phenomenon in Iran. Although, Graen and his associates identify time pressure as a primary 7 reason for forming in-group, leaders tend to use it as a mechanism to reduce the need for control, to avoid trial and error, and to insure jobs get done. From outsiders' perspective, this is nothing but cronyism, 'job for boys' or outright corruption. Leadership research in Iran Leadership is considered a highly important concept in the politics and religion of Iranians. Numerous books and articles are published on leadership annually, mostly in describing quality and characteristics of Iranian political and religious leaders of the past and present. However, these writings are based on authors' religious beliefs and conviction, not scientific research. Leadership research, as a field of enquiry in Iran, is relatively new, sparse and fragmented. Many, if not most, leadership research in Iran is centered on leadership styles in educational settings. Case study is the dominant form of research in manufacturing and service sectors. Although, the lack of systematic study of leadership is not uncommon in most developing countries (Chen and Veslor, 1996), it needs a particular attention in Iran for two reasons. First, as was mentioned previously, leadership is a fundamental concept in political and spiritual life of Iranians. Second, leadership research in Iran has the potential to produce some unconventional and hence interesting results. For example, Mirepasi and Shekari (2003) in search of the relationship between organisational culture and effective leadership styles found that this relationship is not strong enough to justify the validity of western leadership models in Iran. The study identified a new leadership style, called 'covering style', which is greatly influenced by political culture of organisations in the country, particularly in public organisations in which the only way to survive and to advance is to 8 adhere to dominant political ideology and/or to know powerful people. Such political and cultural differences highlight the importance of Handy's 'Theory of Cultural Propriety'. Handy (1997) argues that we should find suitable approaches when applying general principals in different situations. Similarly, Hofstede (1980) compares Japan and Iran in respect to the adoption of western styles of leadership and argues that 'attempts to transfer leadership skills, which do not take the values of subordinates into account, have little chance of success'. Dismissing deeply rooted cultural traditions, value systems and beliefs of the Iranians is considered one of the main reasons for the failure of the Pahlavi's regime modernisation and development efforts. Several research in educational settings have shown that relation-oriented leadership style is positively correlated to teachers' satisfaction (Abdollahi, 1996). Ghani (1994) found participative leadership style is related to teachers' performance. Ghezelbash (1995) and Ghaeeni (1999), in two separate studies, found that most school administrators use relationoriented leadership style. Mortazavi et al. (2006) found that managers in automobile and food processing industry demonstrate the attributes of transformational leadership. The analysis also showed that transformational leadership and emotional intelligence are positively correlated. Another source of leadership literature in Iran is the writings of western researchers and authors (Forbis, 1980; Hofstede, 1980), and Iranian academics and analysts living abroad (Javidan, 1996; Dastmalchian et al, 2001). Hofstede (1980) in an attempt to identify differences in the way people in different countries perceive and interpret their world, compared 50 countries in terms of four fundamental dimensions: individualism, power distance, uncertainty avoidance and masculinity. Interestingly, Iran scored in the middle 9 range of all four dimensions; a unique ranking among the countries under study. It may be deduced from the findings that the national culture conditions Iranians to think and behave in moderation. In a similar research project, Javidan and House (2001) found that Iran scored the highest among 62 countries on in-group collectivism; the importance of being a member of a family and a close group of friends. However, as research on various cultures has revealed, movements from rural areas and agricultural cultures to urban centres and industrial cultures result in rise in individualism (Triandis et al., 1990) and a desire for change (Dastmalchian, et al., 2001). Such a trend is taken place in all developing countries, including Iran. Javidan and Carl (2004) in a comparative study of charismatic leadership among Canadians and Iranians found that Iranian executives ratings on profile of vision, tenacity, intellectual challenge, self-sacrifice and eloquence are significantly lower than their Canadian counterparts. They speculated that while the differences are due to cultural differences, the similarities may be due to universal intrinsic human desire for morality, autonomy and achievement. Finally, Dastmalchian et al. (2001) used the data collected in GLOBE project to identify leadership attributes in Iran. They duplicated and expanded Hofstede's (1980) work and found that in terms of the leadership, the results showed seven scales: supportive, dictatorial, planner, familial, humble, faithful and receptive. The authors argue that while supportive and dictatorial factors are aspects of leadership that are universally accepted, the remaining five leadership factors have more of a historical root and can be linked to the role of family and religion, particularly Zoroastrian and Islam, in the long history of Iran. They cite Mackey (1996) who suggest that 'In the Iranian concept of leadership, a leader 10 possesses charisma because he [she] is endowed with supernatural powers, or at least exceptional qualities, that set him apart from ordinary humans'. Although, this conclusion may be true of ancient Persians, modern Iranians are not swayed only by charisma of their leaders. Based on historical accounts, it may be proposed that Iranians accept or tolerate the authoritative styles of charismatic leaders, only if they can be seen to act on the national interests. In other words, instead of charisma resulting in effective leadership, the reverse may be true. People who are outstanding leaders are granted charisma (perceived as charismatic) by their constituents as a result of their success (Bennis and Nanus, 1985) Our conclusion form reviewing leadership research in Iran is that the dominant leadership styles and characteristics tend to favour relationship, participation and involvement. Furthermore, Globalisation and recent social and business changes in the country have affected Iranian leaders' perception of change and the need for adjustment and adaptation. Hence, we speculate that as the pace of change in Iran accelerates, leaders will adopt styles and behaviours that are associated more with visionary, transformational and inspiring leadership. Research methodology Instruments In understanding the learning styles of inspiring leaders, two steps were taken. First we designed a 37 items Inspiring Leadership Survey Questionnaire (ILSQ) that included six variables: 1) belief in followers, 2) encouraging followers' participation, 3) walk the talk, 4) interpersonal skills, 5) building trust, and 6) recognition (see Appendix 1). A 4 point Likert 11 scale was used to determine the extent of agreement or disagreement with each item (4= strongly agreed, 3=agreed, 2=disagreed, 1=strongly disagreed). The instrument was submitted to a sample of employees in a large power generation company to rate their boss. We used judgmental sampling in our study, as the participants were deliberately selected on the strength of their experience and knowledge of phenomena under study (Kervin, 1992; Sekaran, 1992). We applied Cronbach's alpha test to determine the ILSQ reliability. The results showed very good internal consistency reliability (Table 2): Place Table 2 here The individuals with the highest scores on the ILSQ were selected as our target population, ie. inspiring leaders and were invited to participate in our study. Second, we used a Learning Style Inventory Questionnaire (LSIQ), based on the Kolb's model (Lamberski, 2002) and submitted it to our target population. The average respondent was male (84%), 43.5 years old, with a postgraduate degree. The LSIQ's items was divided into two groups, each relating to an individual's preference for abstractness over concreteness (AC-CE) and action over reflection (AE-RO). Respondents were asked to divide a score of 10 between two elements of each dimension so that the sum of scores adds up to 10. Table 3 shows Cronbach's alpha for each learning style preference: 12 Place Table 3 here The results showed good internal consistency reliability, as found in other studies (Weirstra and DeJong, 2002; Curry, 1987). Results Total mean score for six variables on the ILSQ ranged from 3.56 to 3.71. Total mean and standard deviation for the inspiring leadership were 3.65 and 0.35 respectively (Table 4). Place Table 4 here 13 Interestingly, female employees' scores were lower than those of their male counterparts, suggesting somewhat different perceptions of leadership qualities among males and females. However, Mann-Whitney test at 5% significant level showed no meaningful difference between male and female leaders. As for the preferred learning styles of 6 inspiring leaders in our sample, we added respondents' scores assigned to four learning orientation: Concrete Experience (A), Abstract Conceptualisation (B), Active Experimentation (C) and Reflective Observation (D). Total score for each learning orientation was calculated. We then compared A and B scores and C and D scores separately. We chose the higher score between each pair and located the respondent's preferred learning style on an AB-CD axis (Figure 1). Place Figure 1 here 14 Learning orientation scores and preferred learning styles for each leader are shown in Table 5. Place Table 5 here We performed Kruskal Wallis test at 5% significant level to investigate whether there was a difference between total mean of inspiring leaders' scores and their learning styles. The results showed that there was a meaningful difference between leaders' belief in followers (=0.0270.05) and leaders' do as say (=0.0330.05) and their preferred learning styles. Discussion and conclusion Our research methodology, based on judgmental sampling and case study, limits us to generalise the results. The current research, however, is unique in its kind, as to our knowledge, no other study to this time has explored the Iranian leaders' preferred learning styles. The results showed significant agreements with existing research findings in leadership and learning styles literature. For example, our findings showed that our sample of inspiring leaders encourage participation (Department of Trade and Industry, 2003; 15 Bilchik, 2001; Ghani, 1994), have good interpersonal skills (Adair, 2005; Ghezelbash, 1995) and empathise with employees (Goffee and Jones, 2000). Furthermore, the results showed that accommodating is a dominant learning style among our sample of inspiring leaders (Kolb, 1984; Sims, 1983). Our study revealed some interesting results that may be related to Iranians' cultural characteristics or respondents' personal background. For example, we believe that Iranian employees' attraction to leaders who are credible and trustworthy is primarily due to a succession of ineffective regimes and rulers. In fact, untrustworthy and unaccountable leaders have been the main cause of many upheavals and two revolutions in Iran over the last 200 years. Today, Iranians are in a critical and transitional period of their history: from a traditional society ruled by autocratic and unaccountable leaders to a modern society led by transformational and inspiring leaders. Our research findings also highlight the importance of researchers' objectivity in conducting research, particularly in human and social science fields. We believe that some of the speculative assumptions made about cultural characteristics of societies are not based on hard data. Some are even discriminative. For example, Hofstede (1980), and Javidan and Carl (2004) viewed power distance as an important determinant of leadership styles; high power distance cultures prefer dictatorial leadership. They concluded Iranians with a score of 58 on Power Distance Index (PDI) prefer dictatorial and directive style of leadership. However, Hofstede's research also showed that some European countries such as France, Belgium and Greece scored 68, 65 and 60 respectively on the same index (Hofstede, 1980). Does it mean that French, Belgians and Greeks prefer dictatorial leaders? Our research findings question the reliability of PDI as an evidence for classification of leadership styles 16 in different cultures. Respondents in our study indicated a strong preference for participatory leadership and a desire to be led by someone who values their ideas and suggestions, and recognise their efforts and good performance. In fact, Iranians' desire to be involved in decision making was a fundamental reason which led to the Iran's Islamic revolution in 1979 (Habibi and Amirshahi, 2000). Our sample population of leaders mainly came from a technical background, particularly engineering. People with science and technology background tend to be logical and analytical and therefore prefer assimilating learning style (Kolb, 1984). Therefore, it may not come as a surprise that a third of our leaders prefer assimilating style of learning. Those leaders who preferred accommodating learning style held positions in personnel and training; jobs that require a high degree of human interaction and teamwork. It is interesting to note that the engineers who had obtained a postgraduate degree in management (eg. MBA) preferred accommodating learning style. This may suggest that leadership can be learned and formal education and training is an effective way to alter people's attitude and behaviours and prepare them for leadership role. We suggest that future research should focus more on measuring leadership performance against learning orientation and styles, and compare the relationship between different types of leadership and learning styles. The findings may put at rest the criticisms laid against many research that assume inspiring leaders differ from other types of leaders. References 17 Abdollahi, B. (1996). (in Farsi) A study of teachers' views on leadership styles of school administrators and its relationship with teachers' satisfaction in Aligodarz. M.A. dissertation, University of Tehran, Tehran. Adair, J. (2005). The inspirational leader: How to motivate, encourage and achieve success. Kogan Page. Asian Productivity Organisation (2001). 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No Rating Item Strongly Disagree Belief in Followers 24 Disagree Agree Strongly Agree 1 2 3 4 5 values everyone's job and position. does not believe that only a few people are capable of performing tasks well. considers everyone to be important in achieving organisation's objectives. believes that high performance is a combination of heart-felt commitment and mental/physical activity. believes that everyone is capable of performing beyond normal expectations. Participative Leadership 6 7 8 9 10 11 12 13 Disagree Agree Strongly Agree Strongly Disagree Disagree Agree Strongly Agree pays a particular attention to people's ideas and suggestions. creates a climate that everyone could realise his/her maximum ability and potential. is proactive in securing resources to support plans and ideas. acts as if no one (or unit) is separate form other people (or units). creates a climate that encourages people to exchange information/ideas. enhances feeling of commitment/belongingness by clarifying organisation's vision/plans. believes that group participation is essential for continuous innovation/flexibility and acts accordingly. acts as if everyone knows where (s)he stands in organisation/what effects they have on its performance. Do as Say 14 15 16 17 18 19 20 21 Strongly Disagree is committed to help employees realise their potential. is energetic and hard working. is brave and daring in facing problems. tries to convince people that every person could do the impossibles. does not think to be separate/different from employees. shows commitment to ethical standards. direct employees' attention not only to their professional advancement but also organisation success. acts in such a way that encourages others to do big/difficult tasks. Continue……….. No 22 23 24 25 26 27 28 Interpersonal Skills Disagree Agree Strongly Agree Strongly Disagree Disagree Agree Strongly Agree creates a motivating and pleasant work environment. listen carefully to others. shows interest in others by talking with them. is not indifferent about employees' behaviour/provides feedback. he follows an open door policy and doesn't hide him(her)self from others. is able to put himself in other people's position and see things from their perspective. is considerate of employees and their problems. Building Trust 29 30 31 32 Strongly Disagree values employees' independence in performing their job. interacts with employees as if they are his/her partners. encourages employees to make decisions in their day-to-day job. assures everyone that employees value the organisation's interests as their own interest. 25 Strongly Disagree Recognition 33 34 35 36 37 Disagree Agree personally thanks employees for good performance/behaviour. values recognition and appreciation of employees/others. credits people for their good work/behaviour by mentioning it at meetings, lectures or internal newsletters. shows personal interests in people's career advancement and job promotion. recognises everyone who tries its best and contributes to the organisation's performance. Comments…………………………………………………………………………………… ………………………………………………………………………………………… ………………………………………………………………………………………… ………………………………………………………………………………………… ………………………………………………………………………………………… …………………………………………………………………………….................... 26 Strongly Agree Learning Orientation Doing (AE) Watching (RO) Feeling (CE) Accommodating Diverging Converging Assimilating Thinking (AC) Table 1: A Matrix of Kolb's Learning Styles 27 Variable Belief in followers Encouraging followers' participation Walk the talk Interpersonal skills Building trust Recognition Inspiring leadership Alpha Coefficient 0.8112 0.839 0.8806 0.7537 0.8009 0.922 0.9664 Table 2. Internal Consistency Alphas for the ILSQ 28 Learning Preference Alpha Coefficient CE 0.75 AC 0.75 AE 0.86 RO 0.86 Table 3. Internal Consistency Alphas for the Learning Style Inventory 29 Leader 1 2 3 4 5 6 Total Statistical Test Mean Std. Deviation Mean Std. Deviation Mean Std. Deviation Mean Std. Deviation Mean Std. Deviation Mean Std. Deviation Mean Std. Deviation Belief in Followers Participative Leadership Do as Say Interpersonal Skills Building Trust Recognition Inspiring Leadership 3.2 0.2 3.73 3.5 0.43 3.75 3.54 0.29 3.83 3.52 0.5 3.86 3.25 0.5 4 3.47 0.5 3.93 3.44 0.39 3.84 0.31 3.6 0.4 4 0 3.8 0.2 3 0.2 0.22 3.67 0.47 3.88 0 3.88 0.13 3.13 0 0.19 3.83 0.29 4 0 3.88 0.13 2.96 0.07 0.25 3.76 0.41 3.9 0.16 3.76 0.08 3.43 0.14 0 3.58 0.38 3.92 0.14 3.83 0.29 3.33 0.52 0.12 3.6 0.35 4 0 3.87 0.23 2.87 0.12 0.17 3.7 0.36 3.95 0.03 3.84 0.1 3.12 0.06 3.56 0.41 3.63 0.36 3.67 0.39 3.71 0.31 3.65 0.42 3.62 0.46 3.65 3.5 Table 4. Means and Standard Deviations 30 Table 5. Learning orientation and preferred learning styles Leader 1 2 3 4 5 6 A 41 29 36 37 27 28 B 19 31 24 23 33 42 C 46 31 44 37 29 36 D 16 29 16 23 31 24 Orientation AC BD AC AC BD BC 31 Learning Style Accommodating Assimilating Accommodating Accommodating Assimilating Converging A (CE) Accommodating Diverging D (RO) C (AE) Converging Assimilating (AC) B Figure 1. Kolb's four learning orientations and styles 32