Management Audit
Industry ___in2____ Quarter __4____ Firm __Team Domination___
1. What are the strengths of your HR department at this time?
At this time team domination has the second highest morale in the industry. After realizing our morale
was the lowest after the first quarter, we decided that we would focus our attention there to raise it to one
of the highest in our industry. Also, our company has the second to highest wages at the end of year one.
Finally, we found that our absenteeism was the highest after the first quarter, at the end of year one we
achieved our goal and brought it down to second lowest.
2. What are the weaknesses of your HR department at this time?
There are a few areas which we seem to be falling short, one of which is our accident rate; for some
reason it is still high even though we have the second to highest amount invested in our safety program.
Next, our productivity is not where we would like it to be even though we increased wages and invested
substantially more money into training for low level and managerial positions. Also, the quality of our
product is not as high as we would like, but we expect this to get much better due to the investment into
our quality program. Lastly, our employee turnover rate is higher than we expected; with the increase in
wages and training programs we had thought this number would decrease significantly when it had not.
3. If your team were to continue managing the HR department, what would you do in the next year
(change strategy, goal(s), focus more on a particular item)?
During this next fiscal year we plan on becoming the leader in benefits while maintaining high industry
wages in an attempt to attract and retain employees (thus decreasing turnover). Also, we would like to
maintain a high morale, but focus more on increasing productivity. Then we plan on investing heavier
into our safety program in an effort to reduce our accident rate, which we hope will help to increase
productivity as well. Finally, we will strive to reduce the our unit labor costs by not increasing our wages
too greatly while increasing productivity at the same time.
4. Complete the table below, comparing your achievements to that of the entire class.
Starting
Value
Quality
50
Productivity
200
Accident Rate
494
Turnover
9.8%
Morale
50
Grievances
31
Absenteeism
498
8%
Class
Average
61
209
282
8.20%
69
25
328
Your
Team
59
206
294
8.40%
73
16
311
% Over/Under
-3.30%
-1.40%
4.30%
2.40%
5.80%
-36.00%
-5.20%
12.10%
11.30%
-6.60%
13%
15.90%
12.90%
-18.90%
Female Workforce (%)
20%
23.40%
23.90%
-2.10%
Employee Benefits (%)
19,000
$18,732
$18,800
0.40%
Wages Level 5
16,000
$14,483
$14,670
1.30%
Wages Level 4
14,000
$12,426
$12,550
1.00%
Wages Level 3
11,400
$10,347
$10,415
0.70%
Wages Level 2
9,000
$8,248
$8,275
0.30%
Wages Level 1
5. What principles, lessons, and/or applications concerning human resources have you learned from the
simulation? (Continue on the reverse side.)
Minority Workforce (%)