Siham Ghilane 90 Meyer Road, Amherst, NY 14226 Phone: (716)-367-1617 Email: sihamghi@buffalo.edu Multilingual, and highly motivated individual, who doesn't see anything in the business world as being though or impossible. With almost six distinguished years in coordinating one of the most successful businesses in Agadir, that specializes in importing fish and seafood across Morocco, while still a student at one of the biggest universities in western New York. Also, having a strong knowledge of international customs, trade regulations, tariffs, carriers, rates, services, and routes. Proficient with computerized filing and sales systems, data entry, and inventory reconciliation programs. HIGHLIGHTS OF QUALIFICATIONS Fluent in English, Arabic, French, and Italian. Great organizational skills needed to multitask and maintain order Proficient computer skills especially MS Office and spreadsheets Work ethic needed to succeed in any career Professional appearance maintained consistently Translation skills from one language to another both written and oral Excellent administrative and organizational skills, attentive to details and high level of accuracy in work Skilled in organizing and coordinating business activities and plans Excellent multi-tasking and task prioritizing abilities Proficient in handling highly confidential matters with discretion Adept to work independently with no or minimal supervision Excellent written, verbal, digital communication and interpersonal skills Can handle any other duties if assigned Experience Import / Export Coordinator: Atlantic Sea Company: 2010-Present Agadir, Morocco Summary: Ability to develop strategic long term partnerships and communicate effectively with all levels of decision makers. Fluent in four languages - English, French, Arabic, Italian. Conduct research on market conditions and consumer demands in local, regional, national and international markets to set sales and pricing levels of goods Establish and implement effective sales strategies and marketing plans for both vendors and buyers Communicate and interact effectively with people of diverse cultural backgrounds Prepare and present proposals to qualifying companies on import/export opportunities Negotiate freight rates and handle traffic and customs concerns Handle daily banking procedures and accounting functions Restaurant Manager: Family Tree Restaurant: 2011 - Present Buffalo, United States of America Summary: Motivated leader with 5+ years’ experience in organizing and managing services within hospitality environment. Track Record of on-the-spot decision making and supporting the employees. Focused on ensuring the guests’ needs while enforcing standards for individual performance. Adept at general supervision, hiring, training and motivation of employees. Highly skilled in driving sales through excellent operations and marketing efforts Hands on experience in managing restaurant functions to ensure exceptional customer services Well-versed in analyzing areas of improvement in business and evaluating employee performance Education University at Buffalo Bachelor in Business Administration Concentration: International Business Graduation by: December2016