Acceptance Sampling Prepared by Anthony Lizza Penn State University What will be covered? • What is acceptance sampling? • How/When would you use it in your organization? • Acceptance sampling explained. • How acceptance sampling works. • An exercise. • Summary What is acceptance sampling? • Acceptance Sampling – Statistical quality control technique, where a random sample is taken from a lot, and upon the results of the sample taken the lot will either be rejected or accepted. What is acceptance sampling? • Accept Lot – Ready for customers – Not suitable for customers – Sample and determine if in acceptable limits • Reject Lot • Statistical Process Control(SPC) What is acceptance sampling? • Purposes – Determine the quality level of an incoming shipment or, at the end production – Ensure that the quality level is within the level that has been predetermined What is acceptance sampling? • Can be either 100% inspection, or a few items of a lot. • Complete inspection – Inspecting each item produced to see if each item meets the level desired – Used when defective items would be very detrimental in some way Acceptance Sampling method ACCEPTANCE SAMPLING TAKE SAMPLE INSPECT SAMPLE Type title here DECISION ACCEPT LOT REJECT LOT SAMPLE AGAIN DECISION RETURN LOT TO SUPPLIER 100% INSPECTION What is acceptance sampling? • Problems with 100% inspection – Very expensive – When product must be destroyed to test – Inspection must be very tedious so defective items do not slip through inspection How/When would you use it? • Acceptance sampling advantages – – – – Less handling damages Fewer inspectors to put on payroll 100% inspection costs are to high 100% testing would take to long How/When would you use it? • Acceptance sampling disadvantages – Risk included in chance of bad lot “acceptance” and good lot “rejection” – Sample taken provides less information than 100% inspection How/When would you use it? • Between your organization and outside world • Samples taken run through “filter,” either passing or rejecting it – Also filter from suppliers to you How/When you would use it? • When products in use could be damaged easily • When using new suppliers • When new products produced • When current supplier in question • Testing whole lot could be harmful How/When you would use it? • Determine how many units, n, to sample from an lot • Determine maximum number of defective items, c, that can be found before the lot is rejected Acceptance sampling explained • Acceptable Quality levels(AQL) – Number of defect percentage allowed in a lot which can still be considered accepted(Type I error) • Lot Tolerance Percent Defective(LTPD) – Amount of defects that will come with a lot of goods(Type II error) Acceptance sampling explained • Sampling Plan – Forms after n and c values have been found • Producers risk – Risk associated with a lot of acceptable quality rejected Acceptance sampling explained • Consumers risk – Receive shipment, assume good quality, actually bad quality • Alpha – Type I error(producers risk) • Beta – Type II error(consumers risk) Acceptance sampling explained •N – Sample size taken for your sampling plan •C – Where rejections would occur when defects exceeded this percent Acceptance sampling explained • Operating characteristics curve(OC) – A graph, displaying standards at which shipments would be accepted • First – Determine AQL, a, LTPD, b, – Take LTPD/AQL, this gives you the n(AQL) Acceptance sampling explained • Reference n(AQL) in the table – C will be given as well when referencing the table • Next – N(AQL/AQL)=n-sample size – C= reject if more percent defects more • The equations can be tricky but the exercise later will help How acceptance sampling works • Two classifications of acceptance plans – Attributes(“go no-go”) – Variables How acceptance sampling works • Attributes(“go no-go”) – Defectives-product acceptability across range – Defects-number of defects per unit • Variable(continuous) – Usually measured by mean and standard deviation How acceptance sampling works • Remember – You are not measuring the quality of the lot, but, you are to sentence the lot to either reject or accept it An Exercise • Determine the – AQL, a, LTPD, B? – Reference table providedc LTPD/ AQL nAQL c LTPD/ AQL nAQL 0 44.890 .052 5 3.549 2.613 1 10.946 .0355 6 3.206 3.286 2 6.509 .0818 7 2.957 3.981 3 4.890 1.366 8 2.768 4.695 4 4.057 1.970 9 2.618 5.426 An Exercise cont. • Assume a manufacturer purchases wire from an outside vendor. The wire vendor has an accepted quality level of 1% and accepts a 5% risk of rejecting lots below this level. The manufacturer considers lots with 3% defectives to be unacceptable and assumes a 10% risk of accepting a defective lot. Develop a sample plan for the manufacturer to be followed by the inspection personnel Summary • Acceptance sampling is used by organizations to determine if there process’s are running within a controlled limit and to see if they should reject or accept lots Summary • There are many basic terms you need to know to be able to understand acceptance sampling – SPC, Accepts Lot, Reject Lot, Complete Inspection, AQL, LTPD, Sampling Plans, Producers Risk, Consumers Risk, Alpha, Beta, Defect, Defectives, Attributes, Variables. Summary • Advantages/Disadvantages of acceptance sampling • Purpose of acceptance sampling • When to use acceptance sampling • Equations involved • Exercise – Notes pages have many beneficial hints and help better relate the material, the answer to the exercise is also located on a the notes page of the exercise. Bibliography • (Foster, S.Thomas: “Managing Quality-An Integrative Approach:pgs. 263-274:copyright 2001) • “Quality Control in Furniture Manufacturing”:Internet http://www.mtc.com.my/publicati ons/library/quality/qc40.htn Bibliography • “Process Analysis”:Internet http://www.statsofinc.com/textb ook/stprocan.html • “Quality Control”: Internet http://www.ms.ic.ac.uk/jeb/or/qc ontrol.html