School of Social Welfare
University at Albany, State University of New York
INSTRUCTIONS
Second-Year MACRO Concentration Evaluation Instrument
The MACRO (M-Management Efficiency & Leadership Development, A-Advocacy &
Empowerment, C-Community Building & Collaboration, R-Resource Development, and OOutcomes Evaluation & Improvement Systems) concentration field-evaluation instrument is
comprised of six sections: Student as Learner; Development of Professional Attitudes, Values
and Ethics; Communication Skills; Knowledge and Skills for Organizational Work; Knowledge
and Skills for Community Work; and Applying Planning, Coordination and Management Skills.
Students are evaluated on a set of practice skills outlined in the School of Social Welfare’s
educational curriculum and core competencies comprised of the necessary knowledge, skills and
values defined by the Council on Social Work Education. These skills are applicable to practice
with groups, organizations and communities.
Students are evaluated three times over the academic year and are expected to demonstrate
satisfactory performance of the skills identified for each evaluation period. Field instructors
should rate their assessments of the student’s demonstrated competence of the skills outlined in
the field evaluation.
Ratings
1
2
3
4
5
9
Unacceptable (never or rarely meets criteria)
Needs improvement (meets criteria inconsistently)
Satisfactory (meets criteria most of the time)
Very good (consistently meets criteria)
Outstanding (consistently exceeds criteria)
Not Applicable to Practice Setting
Rate the student’s overall performance for each section and summarize the student’s progress in
the Comments section. When a student receives a summary rating, in any section, of “needs
improvement” or “unacceptable,” an explanation is required in the Comments section.
The last page includes an overall student rating, space for comments, goals for the next
evaluation period, and the signature page. The student and field instructor are required to sign
each evaluation. When a student disagrees with the contents of the evaluation, he or she may
submit an addendum (that is also reviewed by the field instructor) stating the reasons for
disagreement; the addendum is attached to the evaluation and is placed in the student’s file. The
assigned field liaison reviews all evaluations and will be available for discussion at the student’s
or field instructor’s request.
Careful attention to completing the evaluation form is greatly appreciated. Evaluation is a
crucial part of a student’s professional training and provides an opportunity for feedback and
educational planning.
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
1
School of Social Welfare
University at Albany, State University of New York
_____________________________________________________________________________________________
Field Education
Second-Year MACRO Concentration Evaluation Instrument
Student’s Name:
Agency Name:
Field Instructor’s Name:
Field Liaison’s Name:
Evaluation:
1st ☐ 2nd ☐ Final ☐
Evaluation Period (Month)
Program Year
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
2
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
The Student as Learner – Evaluates the student’s ability to identify as a professional social
worker and conduct one’s self accordingly.
Jul
Aug
The student is able to
participate in developing/updating the learning agreement.
present as a learner and engage client systems, organizations and communities
as experts of their own experiences.
accept and respond to constructive feedback to improve professional practice.
demonstrate an ability to generalize learning from one situation to another.
prepare for supervision, including development of an agenda.
analyze and verbally articulate his/her own knowledge, skills, accomplishments
and learning needs.
propose alternative strategies to addressing problems.
recognize and initiate steps to work collaboratively with or resolve problems
that arise with clients, staff, and/or community-based groups.
Jul
Aug
selectively use the instructor and other agency resources in supervision.
be innovative and imaginative in applying knowledge and skill in practice.
negotiate and agree to individual tasks and responsibilities for projects or
assignments requiring cooperation with co-workers.
Aug
demonstrate a capacity for self-directed practice.
differentiate his or her effectiveness across areas of practice.
identify areas of learning for continuing education and supervision.
Summary Measurement for Student as Learner
☐
☐
☐
unacceptable
needs improvement
satisfactory
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
☐
very good
☐
outstanding
3
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
Comments (Student as Learner):
Development of Professional Attitudes, Values and Ethics – Evaluates the student’s
application of social work ethical principles that guide professional practice. Evaluates the
student’s ability to engage diversity and difference in his/her professional practice.
The student is able to
Jul
Aug
make ethical decisions by applying the standards of the NASW Code of Ethics,
relevant laws and regulations, models of ethical decision-making, and additional
codes of ethics, as appropriate to context.
use emotional self-regulation to manage personal values and maintain
professionalism in practice situations.
respect the rights of others to maintain perspectives and positions different from
her or his own.
demonstrate professional demeanor in behavior and appearance.
demonstrate professional demeanor in oral, written and electronic
communication.
use technology ethically and appropriately to facilitate practice outcomes.
apply and communicate an understanding of the importance of diversity and
difference in shaping life experiences in the practice with individuals, groups,
organizations and communities.
apply self-awareness and self-regulation to eliminate the influence of personal
biases and values in work with diverse client systems.
use supervision and consultation to guide professional judgment and behavior.
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
4
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
Summary Measurement for Development of Professional Attitudes, Values and Ethics
☐
☐
☐
☐
☐
unacceptable
needs improvement
satisfactory
very good
outstanding
Comments:
Communication Skills – Evaluates the student’s ability to apply critical thinking skills that
serve to inform and communicate professional practice and apply knowledge of human
behavior and the social environment.
The student is able to
Jul
Aug
identify conflictual situations that impact programmatic outcomes and develop
strategies for dealing with them (e.g. interpersonal conflict, policy and
organizational questions).
integrate the elements of relationship building within the agency and the
community, as demonstrated by consistent use of the following skills:
apply knowledge of human behavior and the social environment in the
engagement with groups, organizations and communities.
identification/communication of expectations
empathy
genuineness
appropriate use of authority and power
purposeful communication
active listening skills
make formal and/or informal oral reports/presentations related to agency work
(e.g. conference presentations, community meetings, coalition meetings,
advisory groups or agency staff meetings).
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
5
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
Communication Skills
The student is able to
Jul
Aug
Jul
Aug
appropriately respond to questions about agency policies and practices.
demonstrate ability to write and complete written agency communications (e.g.
memoranda, letters, reports, proposals, newsletter article, etc.).
establish working relationships, as directed, with appropriate agency staff, boards
of directors, volunteers, colleagues from other agencies, and individuals from the
community at large.
accept constructive feedback and integrate feedback towards improving
professional practice.
demonstrate ability to justify a position that is taken and negotiate related issues
in terms of the rights and obligations of interested parties (e.g. the adoption of a
new policy within the agency; a plan for inter-agency consortium around an
issue; advocacy regarding pending legislation; contracted services agreement
with an outside agency or individual).
demonstrate the ability to appropriately participate and/or lead task groups.
Aug
Evaluate agency-wide communication systems/processes.
Develop recommendations for improving agency use of technology for
communicating within agency and/or disseminating information to stakeholders
(e.g. conference call meetings, SKYPE meetings, webinars, web-based application
documents, use of social media).
Summary Measurement for Communication Skills
☐
☐
☐
unacceptable
needs improvement
satisfactory
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
☐
very good
☐
outstanding
6
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
Comments (Communication Skills):
Knowledge and Skills in Organizational Work – Evaluates student’s ability to engage in
policy practice to advance social and economic justice and to deliver effective social work
services. Evaluates student’s skills for assessment, evaluation and intervention within
organizations.
The student is able to
Describe and appropriately navigate the operations and structures of an
organization through the effective use of:
Jul
Aug
Jul
Aug
formal lines of authority and communication
written rules and regulations
agency mission and vision
applied knowledge of the impact of organizational culture/climate
Assess the effects of the agency’s regulations, policies and procedures on
accessibility to services and service delivery by consumers and other service
agencies.
demonstrate an understanding of social justice issues that influence organizational
operations and engage in practices that advance social and economic justice.
Skills for Implementing Quality Assurance (QA), Quality Improvement (QI) or
Continuous Quality Improvement (CQI) processes within an organization,
program or unit/department:
The student will be able to articulate knowledge of QA/QI/CQI processes and identify
how those processes impact different outcomes.
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
7
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
Knowledge and Skills in Organizational Work
Aug
The student is able to effectively engage in QA/QI/CQI processes by performing
two or more of the following tasks:
Identify need of a program or unit/department or organizational assessment
[examine the current and anticipated direction, considering current functioning
and anticipated changes, past patterns and current trends].
Gather data for Environmental Assessment [conduct an internal and/or external
scan of the strengths, challenges, opportunities and threats to an organization or
program/unit using comprehensive, accurate and reliable information and data
(e.g. staff or client surveys, demographic data).
Analyze Supply and Demand [opportunity to analyze organizational trends in
employee retention by reviewing data on staff turnover, retirement rates,
vacancies and promotions. Analyze future activities, anticipated workload and
employee skills (e.g. education, knowledge and skills required for the delivery
of programs and services)].
Identify Gaps [conduct a gap analysis for program improvement by comparing
existing resources with future needs and plan solutions to address].
Strategic Planning and Implementation [developing targeted plans of action to
address service gaps by establishing priorities and determining specific
activities to address the gaps].
Monitor and Evaluate Impact [monitor and track progress, adjust plan as needed
to adapt to changing conditions in the environment, evaluate the impact of
strategic plans on service needs].
Summary Measurement for Skills in Organizational Work
☐
☐
☐
unacceptable
needs improvement
satisfactory
☐
very good
☐
outstanding
Comments (Skills in Organizational Work):
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
8
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
Knowledge and Skills in Community Work – Evaluates student’s ability to advance human
rights and social and economic justice. Evaluates student’s skills for assessment,
intervention and evaluation with groups and communities.
The student is able to
Jul
Aug
Jul
Aug
identify the range of relevant services (formal and informal) available in the
community, assist (as needed) in the development of a services inventory, and
contribute to the ways in which these services are used for referrals by the
agency.
understand complex cultural, political, economic and power dynamics within
communities.
integrate knowledge about the community (e.g. cultural, political, economic and
power differentials that enhance the community’s well-being).
demonstrate proficiency in community assessment in collaboration with the
community.
utilize critical thinking skills to select the appropriate assessment tool in
collaboration with community members that are commensurate with the
community concerns.
develop appropriate intervention strategies in collaboration with community
members to address community issues and strengths.
Aug
demonstrate proficiency in the use of intervention skills in collaboration with
the community.
demonstrate proficiency in the use of evaluation skills in collaboration with the
community.
assess the effects of public regulations, policies and procedures on access to
services and available community resources.
demonstrate an understanding of social justice issues that influence vulnerable
client systems and engage in practices that advance social and economic justice.
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
9
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
Summary Measurement for Knowledge and Skills for Community Work
☐
☐
☐
unacceptable
needs improvement
satisfactory
☐
☐
very good
outstanding
Comments (Skills in Community Work):
Planning, Coordination, and Management Skills – Evaluates student’s ability to engage in
research-informed practice and practice-informed research that inform and improve social
work practice, policy and service delivery.
The student is able to
Jul
Aug
set priorities and use appropriate time management skills.
use theoretical and practice knowledge in developing a plan and subsequent
goals (entails the specification of policy objectives and procedures, and the
development of action alternatives, along with estimates of their probable
effectiveness and cost).
identify immediate, short-term and long-range goals as well as related
organizational or community interventions for achieving these goals.
use strategies that recognize client, organization and community strengths and
empower individuals and groups.
Jul
Aug
systematically review and evaluate the effectiveness of an assigned project
(e.g. conduct evaluation plan that includes data collection, analysis, and
feedback mechanisms to clients, organizational members, and/or community
members).
establish a mechanism for coordinating and directing group efforts through
face-to-face contacts, formal meetings or written directives.
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
10
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
Summary Measurement for Planning, Coordination and Management Skills
☐
☐
☐
unacceptable
needs improvement
satisfactory
☐
very good
☐
outstanding
Comments (Planning, Coordination and Management Skills):
Overall Student Rating
☐
☐
☐
unacceptable
needs improvement
satisfactory
☐
very good
☐
outstanding
Comments (Overall Rating):
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
11
1 Unacceptable
3 Satisfactory
5 Outstanding
2 Needs Improvement
4
9 Not Applicable to Practice Setting
Very Good
Goals for Next Evaluation Period:
Field Instructor Attestation
At this time, would you like to talk to your field liaison regarding field concerns?
☐
Yes
☐
No, unnecessary at this time
The field liaison made an attempt to contact me this year via email, voice mail, phone conversation or in-person contact.
☐
Yes
☐
No
Field Instructor’s signature
Date
Student Attestation
At this time, would you like to talk to your field liaison regarding your field experience?
☐
Yes
☐
No, unnecessary at this time
My field liaison made an attempt to contact me this year via email, voice mail, phone conversation or in-person contact.
☐
Yes
☐
No
I have read and reviewed with my field instructor the contents of this evaluation.
Student’s signature
UNIVERSITY AT ALBANY SCHOOL OF SOCIAL WELFARE
FIELD EVALUATION – MACRO CONCENTRATION
Date
12