5638 version 5 Page 1 of 3 Demonstrate knowledge of principles of quality systems in the wood manufacturing industries Level 2 Credits 5 Purpose People credited with this unit standard are able to: demonstrate knowledge of basic concepts of quality management and the basic quality systems used in the wood manufacturing industries; recognise methods used for the continuous improvement of a production process; and demonstrate knowledge of the quality control process used at the production level in wood manufacturing industries. This unit standard is designed for people who are, or wish to be, involved in the wood manufacturing industries, and aims to develop their knowledge of basic quality systems in the industry at the production level. It is not designed for the quality management practitioner. Subfield Wood Manufacturing - Generic Skills Domain Wood Manufacturing Foundation Skills Status Registered Status date 18 December 2006 Date version published 18 December 2006 Planned review date 31 December 2011 Entry information Open. Accreditation Evaluation of documentation by NZQA and industry. Standard setting body (SSB) Competenz Accreditation and Moderation Action Plan (AMAP) reference 0173 This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Special notes 1 Definition Wood manufacturing industries include pulp and paper manufacturing, wood panels manufacture, solid wood processing, and wood product manufacturing. New Zealand Qualifications Authority 2016 5638 version 5 Page 2 of 3 2 All performance criteria must be demonstrated and assessed in accordance with the reference text: Demonstrate knowledge of principles of quality systems in the wood processing industries, (Auckland: Competenz, 2004). Elements and performance criteria Element 1 Demonstrate knowledge of basic concepts of quality management used in the wood manufacturing industries. Performance criteria 1.1 The term ‘quality’ is defined in terms of fitness for purpose, cost, time, delivery, and specification. 1.2 The terms ‘quality assurance’ and ‘continuous improvement’ are defined and their different focuses are stated. Range customer confidence, waste reduction, customer expectation. Element 2 Demonstrate knowledge of the basic quality systems used in wood manufacturing industries. Performance criteria 2.1 Reasons for wood manufacturing industry companies to have a quality system are described in terms of customer satisfaction and prevention of problems associated with quality. 2.2 Components of a typical wood manufacturing production quality system are identified and their purpose is outlined. Range operator responsibility, quality systems, process control, inspection and testing, measuring and test equipment, quality records, document control, product identification and traceability, control of non-conforming product, receiving, inspection, and testing of products, corrective action. Element 3 Recognise methods used for the continuous improvement of a production process. Performance criteria 3.1 A simple problem solving process for use in the continuous improvement of a production process is outlined. New Zealand Qualifications Authority 2016 5638 version 5 Page 3 of 3 3.2 Data displayed using continuous improvement tools is interpreted. Range tools – graphs, pie charts, histogram, Pareto chart, cause and effect diagram, process flow chart, brainstorming, control charts. Evidence is required for four. Element 4 Demonstrate knowledge of the quality control process used at the production level in wood manufacturing industries. Performance criteria 4.1 Role of the operator in the quality control process is outlined. 4.2 Importance of product quality and associated process standards is outlined. Range process standards may include but are not limited to – specifications, standard operating procedures, control charts. Please note Providers must be accredited by the Qualifications Authority, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the Competenz at info@competenz.org.nz if you wish to suggest changes to the content of this unit standard. New Zealand Qualifications Authority 2016