5638 version 5
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Demonstrate knowledge of principles of quality systems in the wood
manufacturing industries
Level
2
Credits
5
Purpose
People credited with this unit standard are able to: demonstrate knowledge of
basic concepts of quality management and the basic quality systems used in
the wood manufacturing industries; recognise methods used for the
continuous improvement of a production process; and demonstrate
knowledge of the quality control process used at the production level in wood
manufacturing industries.
This unit standard is designed for people who are, or wish to be, involved in
the wood manufacturing industries, and aims to develop their knowledge of
basic quality systems in the industry at the production level. It is not
designed for the quality management practitioner.
Subfield
Wood Manufacturing - Generic Skills
Domain
Wood Manufacturing Foundation Skills
Status
Registered
Status date
18 December 2006
Date version published
18 December 2006
Planned review date
31 December 2011
Entry information
Open.
Accreditation
Evaluation of documentation by NZQA and industry.
Standard setting body (SSB)
Competenz
Accreditation and Moderation Action Plan (AMAP) reference
0173
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Definition
Wood manufacturing industries include pulp and paper manufacturing, wood panels
manufacture, solid wood processing, and wood product manufacturing.
 New Zealand Qualifications Authority 2016
5638 version 5
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2
All performance criteria must be demonstrated and assessed in accordance with the
reference text: Demonstrate knowledge of principles of quality systems in the wood
processing industries, (Auckland: Competenz, 2004).
Elements and performance criteria
Element 1
Demonstrate knowledge of basic concepts of quality management used in the wood
manufacturing industries.
Performance criteria
1.1
The term ‘quality’ is defined in terms of fitness for purpose, cost, time, delivery,
and specification.
1.2
The terms ‘quality assurance’ and ‘continuous improvement’ are defined and
their different focuses are stated.
Range
customer confidence, waste reduction, customer expectation.
Element 2
Demonstrate knowledge of the basic quality systems used in wood manufacturing
industries.
Performance criteria
2.1
Reasons for wood manufacturing industry companies to have a quality system
are described in terms of customer satisfaction and prevention of problems
associated with quality.
2.2
Components of a typical wood manufacturing production quality system are
identified and their purpose is outlined.
Range
operator responsibility, quality systems, process control,
inspection and testing, measuring and test equipment, quality
records, document control, product identification and traceability,
control of non-conforming product, receiving, inspection, and
testing of products, corrective action.
Element 3
Recognise methods used for the continuous improvement of a production process.
Performance criteria
3.1
A simple problem solving process for use in the continuous improvement of a
production process is outlined.
 New Zealand Qualifications Authority 2016
5638 version 5
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3.2
Data displayed using continuous improvement tools is interpreted.
Range
tools – graphs, pie charts, histogram, Pareto chart, cause and
effect diagram, process flow chart, brainstorming, control charts.
Evidence is required for four.
Element 4
Demonstrate knowledge of the quality control process used at the production level in wood
manufacturing industries.
Performance criteria
4.1
Role of the operator in the quality control process is outlined.
4.2
Importance of product quality and associated process standards is outlined.
Range
process standards may include but are not limited to –
specifications, standard operating procedures, control charts.
Please note
Providers must be accredited by the Qualifications Authority, or an inter-institutional body
with delegated authority for quality assurance, before they can report credits from
assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the Competenz at info@competenz.org.nz if you wish to suggest changes
to the content of this unit standard.
 New Zealand Qualifications Authority 2016