4957 version 4
Page 1 of 3
Seek and engage suppliers for the provision of goods and services for
telecommunications operations
Level
5
Credits
4
Purpose
This unit standard is for people who currently are, or will be, obtaining goods
and services from contractors, consultants, and other providers.
People assessed as competent in this unit standard are able to tender,
negotiate, and agree supply contracts and prices; and consider quality,
quantity, specifications, safety issues and outcomes issues.
Subfield
Telecommunications
Domain
Telecommunications - Management and Operational
Support
Status
Registered
Status date
28 July 1995
Date version published
25 January 2008
Planned review date
31 December 2012
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA, industry
and teaching professional in the same field from another
provider.
Standard setting body (SSB)
ElectroTechnology Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0003
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
General range
Goods and services: information and advice (technical and professional), printing,
equipment, term supply contracts, marketing, financial, computer hardware and software,
property protection;
Suppliers: printers, artists, catering, publications, manufacturers, computer hardware and
software, consultants, film and photo processing, property consultants, advertising, media,
lawyers, travel agents, insurance, banks, auditors, building owners, security services.
 New Zealand Qualifications Authority 2016
4957 version 4
Page 2 of 3
Elements and performance criteria
Element 1
Seek suppliers of goods and services.
Performance criteria
1.1
Goods and services required from suppliers are identified, specified, and agreed
with stakeholders.
Range
1.2
Available information on suppliers is accurate and current, and records are in
the agreed format and available to authorised users.
Range
1.3
information – quality, cost, location, performance;
format – electronic, manual, hard copy;
authorised users – stakeholders, management, finance,
operations.
Suppliers that meet organisational standards and performance requirements are
identified from various sources and recorded for future reference.
Range
1.4
goods and services – see General Range;
stakeholders – initiator of request, project or programme,
management, operations.
various sources – internal, external, journals, advertisements,
professional networks, previous experience;
organisational standards – Individual and Business Improvement
Strategy, International Standard Organisation 9000, Total Quality
Management, Continuous Improvement.
References of previous supplier performance are authenticated as valid and
reliable.
Element 2
Engage and monitor performance of suppliers.
Performance criteria
2.1
Written specifications for required goods and services are complete, accurate,
in the agreed format, and release to suppliers is authorised.
Range
2.2
house styles, standard forms; electronic, manual, hard copy.
Suppliers that meet organisational and performance requirements are provided
with identical, written specifications of requirements for goods and services.
 New Zealand Qualifications Authority 2016
4957 version 4
Page 3 of 3
2.3
Supplier responses to requests for the provision of goods and services are
received by the agreed time, are correct, documented on receipt, filed and are
available for future use.
2.4
Selection of successful suppliers for the provision of goods and services is
based on reasoned argument and valid supporting evidence.
2.5
Written notification of engagement is given to successful suppliers prior to
written notification being received by unsuccessful suppliers.
2.6
Partnerships with approved suppliers are maintained to enhance mutual
understanding and cost-effectiveness.
Range
proactive, reactive, suggestions for design, process, and safety
enhancements to products and services.
2.7
Where existing supplier performance and cost-effectiveness are agreed to be
satisfactory, contracts for supply are renewed.
2.8
Quality specifications are monitored at time of delivery, and supplier
performance and quality are audited on an exceptional basis.
2.9
Records of correspondence and information on suppliers are maintained and
are accurate, current, and available to authorised personnel.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
 New Zealand Qualifications Authority 2016