19753 28-Jun-16 1 of 4 SECURITY MANAGEMENT Conduct security interviews level: 5 credit: 10 planned review date: March 2007 sub-field: Security purpose: This unit standard is for people who conduct, or intend to conduct, interviews in a security context. People credited with this unit standard are able to: prepare for security interviews; conduct security interviews; document security interviews. entry information: Open. accreditation option: Evaluation of documentation and visit by NZQA, industry and teaching professional in the same field from another provider. moderation option: A centrally established and directed national moderation system has been set up by the ElectroTechnology Industry Training Organisation. special notes: 1 Legislation relevant to this unit standard includes: Building Act 1991; Children, Young Persons, and their Families Act 1989; Companies Act 1991; Crimes Act 1961; Employment Relations Act 2000; Evidence Act 1908; Fire Service Act 1975; Health and Safety in Employment Act 1992; New Zealand Bill of Rights Act 1990; Official Information Act 1992; New Zealand Qualifications Authority 2016 19753 28-Jun-16 2 of 4 SECURITY MANAGEMENT Conduct security interviews Privacy Act 1993; Private Investigators and Security Guards Act 1974; Protection of Personal and Property Rights Act 1980; Resource Management Act 1991; Secret Commissions Act 1910; Summary Offences Act 1982. For assessment in countries other than New Zealand, the equivalent legislation in force in that country may be used. 2 Definitions Best practice - an approved current method or way of doing something that, in the circumstances, achieves the required outcome. Duty of care - the legal and professional responsibility of a person or organisation to take due and proper care in their work. Secure - a state or condition in which risks are minimised. Security - the protection of people, activities, and assets including information, from loss, damage, or harm. Security interview - a controlled and purposeful conversation relating to security under the direction of the interviewer, may be formal or informal. 3 Range: evidence of two fully documented security interviews is required. Elements and Performance Criteria element 1 Prepare for security interviews. performance criteria 1.1 Interview objectives are identified. 1.2 Questions relevant to interview objectives are prepared. New Zealand Qualifications Authority 2016 19753 28-Jun-16 3 of 4 SECURITY MANAGEMENT Conduct security interviews 1.3 The interview venue is selected and prepared to suit the circumstances of the interview, and, where required, equipment is available and in working order. 1.4 Potential communication barriers are identified and provided for. 1.5 The need for the presence of other parties is established and appropriate arrangements made for their attendance. 1.6 The need for recording is established and appropriate arrangements made. element 2 Conduct security interviews. performance criteria 2.1 The identity and roles of all participants are evident to the interviewer. 2.2 The interview is conducted in accordance with best practice. 2.3 The interview is directed and controlled by the interviewer. 2.4 Interview techniques are used to optimise interviewee’s cooperation. Range: 2.5 typical interview techniques - open and closed questions, confirmation of answers, reading and responding to body language, use of silence, paraphrasing, reflecting feelings, summarising, eye contact, listening skills, questions and answers, use of appropriate language. Conclusion to the interview is appropriate and may include a summary or the taking of a statement. element 3 Document security interviews. performance criteria 3.1 Documentation contains details of date, time, place, purpose, identification of interviewee, and other persons present. New Zealand Qualifications Authority 2016 19753 28-Jun-16 4 of 4 SECURITY MANAGEMENT Conduct security interviews 3.2 Responses and findings are documented in an objective manner and in accordance with the rules of evidence and best practice. Range: 3.3 documentation records and identifies impressions, comments, and conclusions. Documentation in whatever form is secured in accordance with the rules of evidence and best practice. Comments on this unit standard Please contact the ElectroTechnology Industry Training Organisation marilynb@etito.co.nz if you wish to suggest changes to the content of this unit standard. Please Note Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for providers wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. This unit standard is covered by AMAP 0003 http://www.nzqa.govt.nz/framework/search/index.do. which can be accessed at New Zealand Qualifications Authority 2016