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Promote compliance with road transport legislation by transport service
operators and/or drivers
Level
4
Credits
5
Purpose
This unit standard is intended for people undertaking compliance activities for
the New Zealand Transport Agency (NZTA).
People credited with this unit standard are able to: explain NZTA’s voluntary
compliance philosophy; advise and assist transport service operators and/or
drivers to comply with road transport legislation; and implement NZTA
communication strategies to improve compliance with road transport
legislation by transport service operators and/or drivers.
Subfield
Public Sector Services
Domain
Public Sector Compliance Management
Status
Registered
Status date
12 February 2010
Date version published
12 February 2010
Planned review date
31 December 2014
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
The Skills Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0121
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Australian National Training Authority (ANTA) unit of competency PSPREG402A is
acknowledged as a source for the development of elements 2 and 3 of this unit
standard. Legislative differences mean that no transferable credit recognition is
available.
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2
Performance of the elements of this unit standard must be in accordance with
legislation including but not limited to:
 Land Transport Act 1998
 Transport (Vehicle and Driver Registration and Licensing) Act 1986
 Road User Charges Act 1977
 Land Transport Rules (available at www.nzta.govt.nz).
Any legislation or other requirement superseding any of the above will apply for the
purpose of assessment.
3
Definitions
Organisational requirements refer to instructions to staff on policy and procedures
which are documented, available in the workplace, and consistent with applicable
legislation and any other applicable compliance requirements.
Transport service driver, for the purpose of this unit standard, is as defined in the
Land Transport Act 1998.
Transport service operator, for the purpose of this unit standard, is as defined in the
Land Transport Act 1998.
Elements and performance criteria
Element 1
Explain NZTA’s voluntary compliance philosophy.
Performance criteria
1.1
Principles of the voluntary compliance philosophy are explained in terms of the
compliance role.
Range
1.2
may include but is not limited to – rationale of voluntary
compliance, incentives.
Principles of the voluntary compliance philosophy are explained in terms the
benefits to transport service operators and/or drivers.
Element 2
Advise and assist transport service operators and/or drivers to comply with road transport
legislation.
Range
interactions with operators and/or drivers include but are not limited to – one-toone, a group of three or more people.
Performance criteria
2.1
Operators and/or drivers needs and expectations are clarified and confirmed in
terms of legislative requirements.
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2.2
Information provided to transport service operators and/or drivers is current,
timely, and meets their specific needs in its range, depth, and form of
presentation.
2.3
Feedback is obtained on the transport service operators’ and/or drivers’ levels
of understanding of the information provided, and additional information or
explanation clarifies issues if required, in accordance with organisational
requirements.
2.4
When advice from others is needed for complex matters, transport service
operators and/or drivers are advised of processes and likely timelines, in
accordance with organisational requirements.
Element 3
Implement NZTA communication strategies to improve compliance with road transport
legislation by transport service operators and/or drivers.
Range
two different communication strategies for transport service operators and/or
drivers involving – a one-to-one interaction, an interaction with a group of three
or more people.
Performance criteria
3.1
Communication strategies are in accordance with organisational requirements
and are tailored to the audience and the context.
3.2
Presentation of the communication strategies is in accordance with
organisational requirements and the needs of transport service operators and/or
drivers.
3.3
Information provided to transport service operators and/or drivers is current and
promotes the benefits of compliance, in accordance with organisational
requirements.
3.4
Communication strategies are adjusted in response to feedback gathered, in
accordance with organisational requirements.
Range
feedback from at least two transport service operators and/or
drivers is required.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
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Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact The Skills Organisation info@skills.org.nz if you wish to suggest changes
to the content of this unit standard.
 New Zealand Qualifications Authority 2016