NZQA Expiring unit standard
9654 version 7
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Title
Advise pharmacy clients on the treatment and prevention of minor
injuries
Level
3
Purpose
Credits
2
This unit standard is intended for pharmacy assistants and
pharmacy technicians or people working towards a pharmacy
assistant or pharmacy technician qualification.
People credited with this unit standard are able to: assess
pharmacy clients’ minor injuries; and advise pharmacy clients
on treatment of, products for, and prevention of, minor injuries.
Classification
Pharmacy > Pharmacy Services
Available grade
Achieved
Entry information
Critical health and
safety prerequisites
Unit 26551, Provide first aid for life threatening conditions; Unit
26552, Demonstrate knowledge of common first aid conditions
and how to respond to them; Unit 27457, Describe the anatomy
and physiology of systems and associated organs of the
human body and either Unit 23674, Provide written and oral
advice as a pharmacy assistant, or Unit 23675, Provide written
and oral advice as a pharmacy technician; or demonstrate
equivalent knowledge and skills.
This unit standard is
Explanatory notes
expiring
1
Candidates must demonstrate effective oral, written, and non-verbal communication
skills according to the requirements of the recipient, and taking into account any
language barriers or special needs requirements.
2
Credit for this unit standard may not be awarded unless assessment is supported by
evidence of a minimum of 30 working days practice in a non-simulated pharmacy
workplace environment. This evidence is to be supplied in a pharmacist verifier’s
statement.
3
Pharmacy assistants and pharmacy technicians must always act under the
supervision of a pharmacist and know when to refer to a pharmacist.
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
4
9654 version 7
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Legislation, codes, and standards relevant to this unit standard include:
Consumer Guarantees Act 1993;
Fair Trading Act 1986;
Hazardous Substances and New Organisms Act 1996;
Health and Disability Commissioner (Code of Health and Disability Services
Consumers’ Rights) Regulations 1996;
Code of Health and Disability Services Consumers’ Rights, available from the Health
and Disability Commissioner’s office;
Health Information Privacy Code 1994, available from the Privacy Commissioner’s
office;
Health (Retention of Health Information) Regulations 1996;
Health Practitioners Competence Assurance Act 2003;
Health (Needles and Syringes) Regulations 1998;
Health and Safety in Employment Act 1992;
Health and Safety in Employment Regulations 1995;
Medicines Act 1981;
Medicines Regulations 1984;
Misuse of Drugs Act 1975;
Misuse of Drugs Regulations 1977;
New Zealand Standard 8134.7:2010 Health and disability Services Standards –
Pharmacy services Standard;
The New Zealand Pharmaceutical Schedule, available from
http://www.pharmac.govt.nz;
Pharmacy Council of New Zealand Code of Ethics 2011, available at
http://www.pharmacycouncil.org.nz;
Privacy Act 1993.
Other requirements applicable to this unit standard may include but are not limited to:
Pharmacy Practice Handbook available from the Pharmaceutical Society of New
Zealand Inc.
This unit standard is
Definition
Standard operating procedures – written documentation of the specified way to
expiring
perform an activity.
Any legislation or other requirement superseding any of the above will apply, pending
review of this unit standard.
5
6
Candidates must be aware of, and comply with, standard operating procedures and
Organisational Quality Specifications listed in the District Health Board Pharmacy
Services Agreement in their workplace.
7
Access to the reference resources specified by the Pharmaceutical Society of
New Zealand Inc. to be held in every pharmacy is required for completion of
assessment against this unit standard.
8
Minor injuries include but are not limited to – bruises, dental injuries, sprains, strains.
9
Injuries may present over a range of severity from minor to life-threatening. This unit
standard requires candidates to identify when an injury may be more serious than
should be addressed by a pharmacy assistant or pharmacy technician. Candidates
must refer clients to a pharmacist or appropriate health practitioner in any such case.
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
9654 version 7
Page 3 of 5
Reasons for referral may include but are not limited to when clients – are infants
(under 2 years) or older persons (over 60 years); are taking prescribed medicines;
have a pre-existing medical condition; have a history of adverse reactions to
treatment or medicines; have not benefited from previous treatment; may need
further diagnostic investigation; may require treatment which is not available in a
pharmacy; or may have an unrecognised and/or serious disease and/or medical
condition.
Outcomes and evidence requirements
Outcome 1
Assess pharmacy clients’ minor injuries.
Evidence requirements
1.1
Clients’ requirements for treatment of minor injuries are established in a clear,
polite, and professional manner, and using an appropriate range of questions.
Range
may include but is not limited to question of – details of symptoms,
existing medication, other health conditions and/or states.
1.2
Warning signs of minor injuries are identified.
1.3
The assessment of clients’ injuries determines whether the injuries are within
the range of health care available in the pharmacy, and/or whether referral to a
pharmacist and/or other health practitioner is required.
Outcome 2
This unit standard is
Products appropriate to clients’
minor injuries are identified and product
expiring
features, benefits, and reason for use are described.
Advise pharmacy clients on treatment of, products for, and prevention of, minor injuries.
Evidence requirements
2.1
Range
2.2
general sales and pharmacy medicines, complementary
medicines, strapping and support products.
Advice on treatment and the use and care of selected products promotes the
optimal management of minor injuries by clients and is in accordance with the
manufacturer’s instructions.
Range
treat, protect.
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
2.3
9654 version 7
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Advice on measures that can be taken by clients, and on the use and care of
products for the prevention of minor injuries, is consistent with the assessment
of the clients’ injuries and the manufacturer’s instructions.
may include but is not limited to – clothing, diet, exercise,
footwear, protective equipment, strapping and support, warm up
and cool down.
Range
Expiry date
31 December 2017
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
30 January 1997
31 December 2017
Revision
2
18 December 1997
31 December 2017
Review
3
22 September 2000
31 December 2017
Review
4
23 April 2007
31 December 2017
Revision
5
24 August 2007
31 December 2017
Rollover and
Revision
6
19 January 2012
Review
7
16 April 2015
31 December 2017
31 December 2017
Consent and Moderation Requirements (CMR) reference
0128
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
This unit standard is
expiring
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
9654 version 7
Page 5 of 5
Comments on this unit standard
Please contact the Pharmacy Industry Training Organisation alasdair@pito.org.nz if you
wish to suggest changes to the content of this unit standard.
This unit standard is
expiring
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016