NZQA Expiring unit standard 9653 version 6 Page 1 of 4 Title Advise pharmacy clients on nutritional and dietary requirements for optimal health Level 3 Purpose Credits 2 This unit standard is intended for pharmacy assistants and pharmacy technicians or people working towards a pharmacy assistant or pharmacy technician qualification. People credited with this unit standard are able to: assess pharmacy clients’ nutritional states, and advise pharmacy clients on ways to achieve optimal health through nutrition. Classification Pharmacy > Pharmacy Services Available grade Achieved Entry information Critical health and safety prerequisites Prerequisites: Unit 23673, Demonstrate knowledge of human nutrition and nutritional states as a pharmacy assistant or pharmacy technician; and either Unit 23674, Provide written and oral advice as a pharmacy assistant, or Unit 23675, Provide written and oral advice as a pharmacy technician; or demonstrate equivalent knowledge and skills. This unit standard is Candidates must demonstrateexpiring effective oral, written, and non-verbal communication skills according to the requirements of the recipient, and taking into account any Explanatory notes 1 language barriers or special needs requirements. 2 Credit for this unit standard may not be awarded unless assessment is supported by evidence of a minimum of 30 working days practice in a non-simulated pharmacy workplace environment. This evidence is to be supplied in a pharmacist verifier’s statement. 3 Pharmacy assistants and pharmacy technicians must always act under the supervision of a pharmacist and know when to refer to a pharmacist. 4 Legislation, codes, and standards relevant to this unit standard include: Consumer Guarantees Act 1993; Fair Trading Act 1986; Hazardous Substances and New Organisms Act 1996; Pharmacy Industry Training Organisation SSB Code 102150 New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 9653 version 6 Page 2 of 4 Health and Disability Commissioner (Code of Health and Disability Services Consumers’ Rights), Regulations 1996; Code of Health and Disability Services Consumers’ Rights, available from the Health and Disability Commissioner’s office; Health Information Privacy Code 1994, available from the Privacy Commissioner’s office; Health (Retention of Health Information) Regulations 1996; Health Practitioners Competence Assurance Act 2003; Health (Needles and Syringes) Regulations 1998; Health and Safety in Employment Act 1992; Health and Safety in Employment Regulations 1995; Medicines Act 1981; Medicines Regulations 1984; Misuse of Drugs Act 1975; Misuse of Drugs Regulations 1977; New Zealand Code of Good Manufacturing Practice for Manufacture and Distribution of Therapeutic Goods, Part 3 (Compounding and Dispensing), available from Medsafe; The New Zealand Pharmaceutical Schedule, available from http://www.pharmac.govt.nz; Pharmacy Council of New Zealand Code of Ethics 2004, available at http://www.pharmacycouncil.org.nz; Privacy Act 1993. Other requirements applicable to this unit standard may include but are not limited to: Pharmacy Practice Handbook and Quality Standards for Pharmacy in New Zealand, both available from the Pharmaceutical Society of New Zealand Inc. Any legislation or other requirement superseding any of the above will apply, pending review of this unit standard. 5 6 This unit standard is Candidates must be aware of,expiring and comply with, standard operating procedures and Organisational Quality Specifications listed in the District Health Board Pharmacy Definition Standard operating procedures – written documentation of the specified way to perform an activity. Services Agreement in their workplace. 7 Access to the reference resources specified by the Pharmaceutical Society of New Zealand Inc. to be held in every pharmacy is required for completion of assessment against this unit standard. 8 Clients may present with nutritional states ranging from optimal health to lifethreatening. This unit standard requires candidates to identify when a client’s condition may be more serious than should be addressed by a pharmacy assistant or pharmacy technician. Candidates must refer clients to a pharmacist or appropriate health practitioner in any such case. Reasons for referral may include but are not limited to when clients – are infants (under 2 years) or older persons (over 60 years); are taking prescribed medicines; have a pre-existing medical condition; have a history of adverse reactions to Pharmacy Industry Training Organisation SSB Code 102150 New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 9653 version 6 Page 3 of 4 treatment or medicines; have not benefited from previous treatment; may need further diagnostic investigation; may require treatment which is not available in a pharmacy; or may have an unrecognised and/or serious disease and/or medical condition. 9 Recognised health promoting models for nutrition are as in current published information from the National Heart Foundation, the Cancer Society, or the Ministry of Health. Outcomes and evidence requirements Outcome 1 Assess pharmacy clients’ nutritional states. Evidence requirements 1.1 Clients’ requirements for nutrition are established in a clear, polite, and professional manner, and using an appropriate range of questions. Range 1.2 Clients’ nutritional states are assessed in accordance with the diet, general appearance, and lifestyle information available about the clients. Range 1.3 may include but is not limited to question of – details of symptoms, existing medication, other health conditions and/or states. general appearance may include but is not limited to – skin, hair, nails, weight, eyes, posture; lifestyle may include but is not limited to – client environment, exercise habits, alcohol intake, smoking, sleeping patterns. This unit standard is expiring Assessment of clients’ nutritional states determines whether their requirements are within the range of health care available in the pharmacy, and/or whether referral to a pharmacist and/or other health practitioner is required. Outcome 2 Advise pharmacy clients on ways to achieve optimal health through nutrition. Range foods, vitamins, minerals, special diet (eg – vegetarian, vegan, intolerance, allergen avoidance, diets to address excesses and/or deficiencies), evidencebased specialised nutrition (eg – electrolytes and rehydration, infant and convalescent food, sports nutrition, nutrition for weight loss and weight gain). Evidence requirements 2.1 Diet, nutritional products, and services appropriate to clients’ requirements are identified, and described to clients in terms of achieving and maintaining their optimal health. 2.2 Advice given to clients on nutrition and diet is consistent with a recognised health-promoting model of nutrition. Pharmacy Industry Training Organisation SSB Code 102150 New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 2.3 9653 version 6 Page 4 of 4 Advice given to clients on the use and care of selected nutritional products is in accordance with the manufacturer’s instructions. This unit standard is expiring. Assessment against the standard must take place by the last date for assessment set out below. Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 30 January 1997 N/A Revision 2 18 December 1997 N/A Review 3 22 September 2000 N/A Review 4 23 April 2007 N/A Revision 5 24 August 2007 N/A Review 6 16 April 2015 31 December 2017 Consent and Moderation Requirements (CMR) reference 0128 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. This unit standard is expiring Requirements for consent to assess and an outline of the moderation system that applies Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Pharmacy Industry Training Organisation SSB Code 102150 New Zealand Qualifications Authority 2016