NZQA Expiring unit standard
9646 version 6
Page 1 of 4
Title
Advise pharmacy clients on eye-care products
Level
3
Credits
Purpose
2
This unit standard is intended for pharmacy assistants and
pharmacy technicians or people working towards a pharmacy
assistant or pharmacy technician qualification.
People credited with this unit standard are able to assess
pharmacy clients’ eye-care requirements, and advise pharmacy
clients on selection of eye-care products and measures that
can be taken by the client to maintain optimal eye health.
Classification
Pharmacy > Pharmacy Services
Available grade
Achieved
Entry information
Critical health and
safety prerequisites
Prerequisite: Unit 23674, Provide written and oral advice as a
pharmacy assistant, or Unit 23675, Provide written and oral
advice as a pharmacy technician; or demonstrate equivalent
knowledge and skills.
This unit standard is
expiring
Explanatory notes
1
Candidates must demonstrate effective oral, written, and non-verbal communication
skills according to the requirements of the recipient, and taking into account any
language barriers or special needs requirements.
2
Credit for this unit standard may not be awarded unless assessment is supported by
evidence of a minimum of 30 working days practice in a non-simulated pharmacy
workplace environment. This evidence is to be supplied in a pharmacist verifier’s
statement.
3
Pharmacy assistants and pharmacy technicians must always act under the
supervision of a pharmacist and know when to refer to a pharmacist.
4
Legislation, codes, and standards relevant to this unit standard include:
Code of Practice for the Supply of Contact Lenses and Contact Lens Care Products
2001, available from the New Zealand Association of Optometrists;
Consumer Guarantees Act 1993;
Fair Trading Act 1986;
Hazardous Substances and New Organisms Act 1996;
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
9646 version 6
Page 2 of 4
Health and Disability Commissioner (Code of Health and Disability Services
Consumers’ Rights), Regulations 1996;
Code of Health and Disability Services Consumers’ Rights, available from the Health
and Disability Commissioner’s office;
Health Information Privacy Code 1994, available from the Privacy Commissioner’s
office;
Health (Retention of Health Information) Regulations 1996;
Health Practitioners Competence Assurance Act 2003;
Health (Needles and Syringes) Regulations 1998;
Health and Safety in Employment Act 1992;
Health and Safety in Employment Regulations 1995;
Medicines Act 1981;
Medicines Regulations 1984;
Misuse of Drugs Act 1975;
Misuse of Drugs Regulations 1977;
New Zealand Code of Good Manufacturing Practice for Manufacture and Distribution
of Therapeutic Goods, Part 3 (Compounding and Dispensing), available from
Medsafe;
The New Zealand Pharmaceutical Schedule, available from
http://www.pharmac.govt.nz;
Pharmacy Council of New Zealand Code of Ethics 2004, available at
http://www.pharmacycouncil.org.nz;
Privacy Act 1993.
Other requirements applicable to this unit standard may include but are not limited to:
Pharmacy Practice Handbook and Quality Standards for Pharmacy in New Zealand,
both available from the Pharmaceutical Society of New Zealand Inc.
Any legislation or other requirement superseding any of the above will apply, pending
review of this unit standard.
5
6
This unit standard is
Candidates must be aware of,expiring
and comply with, standard operating procedures and
Organisational Quality Specifications listed in the District Health Board Pharmacy
Definition
Standard operating procedures – written documentation of the specified way to
perform an activity.
Services Agreement in their workplace.
7
Access to the reference resources specified by the Pharmaceutical Society of
New Zealand Inc. to be held in every pharmacy is required for completion of
assessment against this unit standard.
8
Eye-care products include – contact lens products, hobby glasses, products for use
in the eye, sunglasses.
9
Clients may present with eye-related health disorders over a range of severity from
minor to life-threatening. This unit standard requires candidates to identify when a
client’s condition may be more serious than should be addressed by a pharmacy
assistant or pharmacy technician. Candidates must refer clients to a pharmacist or
appropriate health practitioner in any such case.
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
9646 version 6
Page 3 of 4
Reasons for referral may include but are not limited to when clients – are infants
(under 2 years) or older persons (over 60 years); are taking prescribed medicines;
have a pre-existing medical condition; have a history of adverse reactions to
treatment or medicines; have not benefited from previous treatment; may need
further diagnostic investigation; may require treatment which is not available in a
pharmacy; or may have an unrecognised and/or serious disease and/or medical
condition.
Outcomes and evidence requirements
Outcome 1
Assess pharmacy clients’ eye-care requirements.
Evidence requirements
1.1
Major anatomical features of the eye are identified.
1.2
Clients’ requirements for eye care are established in a clear, polite, and
professional manner, and using an appropriate range of questions.
Range
may include but is not limited to question of – details of symptoms,
existing medication, other health conditions and/or states.
1.3
Warning signs of eye disorders are identified.
1.4
Assessment of clients’ optical symptoms determines whether their eye-care
requirements are within the range of eye-care products available in the
pharmacy, and/or whether referral to a pharmacist and/or other health
practitioner is required.
This unit standard is
Outcome 2
expiring
Advise pharmacy clients on the selection of eye-care products and measures that can be
Range
includes but is not limited to – allergic, bacterial, and viral
conjunctivitis; dry eyes, minor eye irritations, styes.
taken by the client to maintain optimal eye health.
Range
includes but is not limited to – bacterial and allergic conjunctivitis, dry eyes,
minor eye irritations, styes.
Evidence requirements
2.1
Eye-care products appropriate to clients’ requirements are identified, and their
features, benefits, and reason for use are described.
2.2
Advice on the use and care of the selected products is in accordance with
manufacturer’s instructions.
2.3
Advice on measures that can be taken by clients to maintain optimal eye health
is consistent with assessment of the clients’ eye-care requirements.
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
9646 version 6
Page 4 of 4
may include but is not limited to – avoidance of trigger factors,
diet, environmental factors, hydration, hygiene, lifestyle, lighting,
regular eye examination.
Range
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
30 January 1997
31 December 2017
Revision
2
18 December 1997
31 December 2017
Review
3
22 September 2000
31 December 2017
Review
4
23 April 2007
31 December 2017
Revision
5
24 August 2007
31 December 2017
Review
6
16 April 2015
31 December 2017
Consent and Moderation Requirements (CMR) reference
0128
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
This unit standard is
expiring
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016