17116
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PACIFIC ISLAND SOCIAL SERVICES
Identify, respond to, and report
suspected abuse as a Pacific Island
social service worker
level:
4
credit:
3
planned review date:
June 2002
sub-field:
Social Services
purpose:
People credited with this unit standard are able to:
demonstrate knowledge of abuse as a Pacific Island social
service worker; recognise an incident of suspected abuse as
a Pacific Island social service worker; respond to an incident
of suspected abuse as a Pacific Island social service worker;
and record and report an incident of suspected abuse as a
Pacific Island social service worker.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services
ITO Limited (Careerforce).
 New Zealand Qualifications Authority 2016
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PACIFIC ISLAND SOCIAL SERVICES
Identify, respond to, and report
suspected abuse as a Pacific Island
social service worker
special notes:
1
People awarded credit in this unit standard are able to
demonstrate knowledge of te tino rangatiratanga and
kawanatanga of the Treaty of Waitangi, and are able to
demonstrate knowledge of how to apply the articles of
the Treaty of Waitangi to social services. They are able
to apply this knowledge to the context of assessment
for this unit standard (for further clarification, please
refer to Unit 7927, Demonstrate knowledge of the
application of the Treaty of Waitangi in the social
services).
2
Pacific Island refers primarily to the main island groups
represented in New Zealand, namely Samoan, Tongan,
Cook Island, Niuean, Tokelauan, Fijian, Tuvaluan,
Solomon Islands, Kiribati.
3
Abuse includes emotional, physical, and sexual abuse,
role abuse, violence, and emotional and physical
neglect. People abused may include children, young
persons, adults, and elders, and abuse may occur
within or outside of families and community groups.
4
People awarded credit in this unit standard
demonstrate competence in relation to identification,
response to, and reporting of one incident of suspected
abuse. This may be assessed on the basis of evidence
of demonstrated performance in the work place, or
through the use of a simulated work place situation that
closely approximates the performance required in
workplace settings.
 New Zealand Qualifications Authority 2016
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PACIFIC ISLAND SOCIAL SERVICES
Identify, respond to, and report
suspected abuse as a Pacific Island
social service worker
5
All communications are treated confidentially, except
where there is an ethical, legal, or organisational duty
on the Pacific Island social service worker to report
abuse. The scope and limits of confidentiality are
defined through negotiation, and informed consent of
participants, and criteria established by legislation,
ethical practice, and organisational guidelines. In the
context of this unit standard, sources of criteria
established by legislation, ethical practice, and
organisational guidelines include but are not limited to:
Official Information Act 1982, Privacy Act 1993, service
provider codes of conduct, codes of practice issued by
the Privacy Commissioner, Pacific Island social service
codes of ethics, and organisational guidelines,
protocols, staff manuals, strategic plans, kaupapa.
6
Other legislation relevant to this unit standard is the
Children, Young Persons, and Their Families Act 1989,
and knowledge is required of the provisions of that
statute relating to the reporting of abuse (sections 9,
15, 16, 17, 18, and 19).
7
Pacific Island social service workers include but are not
limited to: community workers, counsellors, social
workers, youth workers, and others who deliver Pacific
Island social services, whether paid or unpaid.
 New Zealand Qualifications Authority 2016
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PACIFIC ISLAND SOCIAL SERVICES
Identify, respond to, and report
suspected abuse as a Pacific Island
social service worker
8
In carrying out all elements of this unit standard,
actions are documented according to enterprise
standards. Enterprise standards include but are not
limited to: service provider strategic plans, kaupapa,
governing legislation, staff manuals, service provider
protocols.
Elements and Performance Criteria
element 1
Demonstrate knowledge of abuse as a Pacific Island social service worker.
Range:
categories of abuse - emotional abuse, physical abuse, role abuse, sexual
abuse, violence, emotional neglect, physical neglect.
performance criteria
1.1
Abuse is described in terms of each of the categories of abuse.
1.2
Means of recognition of abuse are described in terms of each of the categories
of abuse.
Range:
means of recognition may include but are not limited to behavioural indicators; physical signs; disclosures of abuse;
verbal indicators; situational indicators; personal withdrawal and
disassociation; family ostracism; information or comments from
Pacific Island pastors, elders, leaders, family;
evidence is required of two means of recognition for each of the
categories of abuse.
 New Zealand Qualifications Authority 2016
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PACIFIC ISLAND SOCIAL SERVICES
Identify, respond to, and report
suspected abuse as a Pacific Island
social service worker
1.3
Potential and actual implications of abuse are described in terms of their effects
on the life of the person abused and other person(s) affected by the abuse.
Range:
1.4
other person(s) affected by the abuse - may include but are not
limited to: parent, siblings, spouse, children, other family
members, peers;
evidence is required in relation to the effects on the life of the
person abused and one other person affected by the abuse.
Legislative provision for the reporting of suspected abuse is described in terms
of the Children, Young Persons, and Their Families Act 1989.
element 2
Recognise an incident of suspected abuse as a Pacific Island social service worker.
performance criteria
2.1
An incident of suspected abuse is recognised and defined in terms of a
category of abuse.
Range:
category of abuse - emotional abuse, physical abuse, role abuse,
sexual abuse, violence, emotional neglect, physical neglect.
 New Zealand Qualifications Authority 2016
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PACIFIC ISLAND SOCIAL SERVICES
Identify, respond to, and report
suspected abuse as a Pacific Island
social service worker
2.2
An incident of suspected abuse is recognised in terms of the means of
recognition and the known facts of the incident.
Range:
means of recognition - may include but are not limited to:
behavioural indicators; physical signs; disclosures of abuse;
verbal indicators; situational indicators; personal withdrawal and
disassociation; family ostracism; information or comments from
Pacific Island pastors, elders, leaders, family.
element 3
Respond to an incident of suspected abuse as a Pacific Island social service worker.
performance criteria
3.1
The incident is responded to in ways that positively acknowledge the needs of
the person and family.
Range:
3.2
needs - needs to be respected, believed, affirmed and supported;
needs for physical comfort, safety, privacy, and security; need to
be in a family or safe collective group.
The incident is responded to through the use of interpersonal skills that
acknowledge the characteristics of the person and family.
Range:
characteristics of the person and family - may include but are not
limited to: physical, spiritual, and mental characteristics, including
age, language, stage of development, culture, disability, gender,
health status, language, sexual orientation, religion, Pacific Island
culture, attitudes to abuse, cultural status.
 New Zealand Qualifications Authority 2016
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PACIFIC ISLAND SOCIAL SERVICES
Identify, respond to, and report
suspected abuse as a Pacific Island
social service worker
3.3
The incident is responded to through the use of interpersonal skills and
language which respond to verbal and non-verbal communications including
body language, and elicit information relevant to the indicators and disclosures
of abuse while maintaining respect for the victim.
Range:
interpersonal skills may include but are not limited to - use of
voice tone, pitch, volume, and speed; use of silence; active
listening; clarifying, describing, encouraging, following, listening,
paraphrasing, and summarising; reflection of feelings and content;
respect, acceptance, and tolerance; body language;
evidence is required of four.
3.4
Information sought is sufficient for the purpose of initiating safety procedures for
the person and family.
3.5
The incident of suspected abuse is responded to in accordance with criteria
established by legislation, ethical practice, and organisational guidelines.
 New Zealand Qualifications Authority 2016
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PACIFIC ISLAND SOCIAL SERVICES
Identify, respond to, and report
suspected abuse as a Pacific Island
social service worker
element 4
Record and report an incident of suspected abuse as a Pacific Island social service
worker.
performance criteria
4.1
Records are prepared and stored of all information relevant to the incident of
suspected abuse.
Range:
information relevant to the incident of suspected abuse - may
include but is not limited to: behavioural indicators; physical signs;
disclosures of abuse; verbal indicators; situational indicators;
personal withdrawal and disassociation; family ostracism;
information or comments from Pacific Island pastors, elders,
leaders, family.
4.2
Records of the incident of suspected abuse are prepared and stored in
accordance with criteria established by legislation, ethical practice, and
organisational guidelines.
4.3
Records of the incident of suspected abuse are referred to the supervisor and
reported in accordance with criteria established by legislation, ethical practice,
and organisational guidelines.
 New Zealand Qualifications Authority 2016
17116
28-Jun-16
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PACIFIC ISLAND SOCIAL SERVICES
Identify, respond to, and report
suspected abuse as a Pacific Island
social service worker
Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0222]
 New Zealand Qualifications Authority 2016