13087 version 3
28-Jun-16
1 of 6
MANAGE SOCIAL SERVICES
Contribute to governance of a social
service provider
level:
5
credit:
6
planned review date:
June 2006
sub-field:
Social Services
purpose:
This unit standard is intended for members of governing
bodies of social service providers, or for people intending to
become members of governing bodies of social service
providers.
People credited with this standard are able to: distinguish
between governance and management of a social service
provider; identify own responsibilities within governance of a
social service provider; and contribute to governance of the
social service provider.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
 New Zealand Qualifications Authority 2016
13087 version 3
28-Jun-16
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MANAGE SOCIAL SERVICES
Contribute to governance of a social
service provider
special notes:
1
People awarded credit in this unit standard are able to
explain the application of Te Tiriti o Waitangi in the
social services, and are able to apply this competence
to the context of assessment for this unit standard (for
further clarification, please refer to Unit 7927, Explain
the application of Te Tiriti o Waitangi in the social
services).
2
This unit standard is oriented towards governance and
management in the not-for-profit and public sectors of
the social services. Governance and management
roles may intertwine, vary from organisation to
organisation, and vary during the evolution of a social
service organisation. For the purposes of this unit
standard, a discussion of the concept of governance
may be located in: Kilmister, Terry. 1993. Boards at
Work: A New Perspective on Not-for-Profit Board
Governance. Wellington: NFP Press.
3
Glossary
Boundaries of authority, roles, and functions in
governance of the organisation are established by
reference to relevant sources. Relevant sources may
include but are not limited to: service provider
standards, policy, trust deed, incorporation documents,
a constitution, a charter. Relevant sources are to be
determined according to the context of assessment.
Personnel in governance and management may be
paid or unpaid, and may include but are not limited to:
chairperson, board or executive members, kaumātua,
kuia, rangatahi, trustees, secretary, treasurer, chief
executive officer, manager, administrator, programme
staff, service staff.
 New Zealand Qualifications Authority 2016
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MANAGE SOCIAL SERVICES
Contribute to governance of a social
service provider
Roles and functions of governance and management
may include but are not limited to: accountability;
advocacy; establishing the purpose and goals of the
organisation; developing and monitoring policies;
interpreting and implementing policy; working with the
chief executive officer to ensure the organisation's
objectives are met; lobbying and fund raising;
management of organisational finances, property, and
resources; programme and service delivery; project
management; public relations; staff management.
Roles and functions of governance and management
may be established by constitution, charter, enterprise
standards, incorporation documents, policy, trust deed.
A social service provider (also referred to in this unit
standard as the organisation) may occur within iwi and
tauiwi contexts, and may be legal entities, or informal
organisations without a legal personality.
Range
statements are to be applied according to the context in
which assessment is taking place.
3
This unit standard may be assessed on the basis of
evidence of demonstrated performance in the work
place, or through the use of simulated work place
situations that closely approximate the performance
required in workplace settings.
4
People credited with this unit standard are able to
contribute to governance of the organisation in terms of
the roles and functions of governance in the Glossary.
Evidence is required of contribution to governance
through one of the roles or functions .
 New Zealand Qualifications Authority 2016
13087 version 3
28-Jun-16
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MANAGE SOCIAL SERVICES
Contribute to governance of a social
service provider
5
People awarded credit in this unit standard show that
their actions are guided and supported by valid theory
for social service practice. Evidence is required of
social service theory that is derived from authoritative
sources, which may include but are not limited to: body
of knowledge related to social service work; cultural
theory; practice research.
Elements and Performance Criteria
element 1
Distinguish between governance and management of a social service provider.
performance criteria
1.1
The description identifies governance and management bodies or structures in
the organisation.
1.2
The description identifies personnel and their roles and functions in the
governance and management bodies.
1.3
The description identifies the boundaries of authority of governance and
management bodies in the organisation.
1.4
The description identifies the roles and functions of governance and
management in the organisation.
1.5
The description identifies channels of communication between personnel in the
governance and management bodies in the organisation.
 New Zealand Qualifications Authority 2016
13087 version 3
28-Jun-16
5 of 6
MANAGE SOCIAL SERVICES
Contribute to governance of a social
service provider
element 2
Identify own responsibilities within governance of a social service provider.
performance criteria
2.1
Own responsibilities, boundaries of authority, and roles and functions in
governance of the organisation are identified and defined in terms of relevant
sources.
2.2
Own responsibilities, boundaries of authority, and roles and functions in
governance of the organisation are identified and defined according to
organisational lines of accountability and communication.
element 3
Contribute to governance of the social service provider.
performance criteria
3.1
Contributions to governance in the organisation are made according to
identified responsibilities, boundaries of authority, and roles and functions in
governance of the organisation.
3.2
Formal communications with personnel in the governance and management
bodies in the organisation are according to identified channels of
communication and service provider guidelines.
 New Zealand Qualifications Authority 2016
13087 version 3
28-Jun-16
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MANAGE SOCIAL SERVICES
Contribute to governance of a social
service provider
Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0222]
 New Zealand Qualifications Authority 2016