13103 version 3
28-Jun-16
1 of 6
MANAGE SOCIAL SERVICES
Contribute to the development or
establishment of a social service
organisation
level:
4
credit:
6
planned review date:
June 2006
sub-field:
Social Services
purpose:
People credited with this unit standard are able to: contribute
to establishment of the need, opportunity, purpose, and
kaupapa for the social service organisation; contribute to the
design of the social service organisation; contribute to
acquisition of resources to establish or develop the social
service organisation; contribute to meeting legal
requirements and standards for establishment or
development of the social service organisation; and
contribute to promotion of the social service organisation.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
demonstrate knowledge of Te Tiriti o Waitangi for social
service purposes, and are able to apply this
competence to the context of assessment for this unit
standard (for further clarification, please refer to Unit
7926, Demonstrate knowledge of Te Tiriti o Waitangi for
social service purposes).
 New Zealand Qualifications Authority 2016
13103 version 3
28-Jun-16
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MANAGE SOCIAL SERVICES
Contribute to the development or
establishment of a social service
organisation
2
This unit standard may be assessed on the basis of
evidence of demonstrated performance in the work
place, or through the use of simulated work place
situations that closely approximate the performance
required in workplace settings.
3
Glossary
Alternative models of organisation - charitable trust, cooperative, incorporated society, limited liability
company, partnership, sole practitioner.
Community may include but is not limited to: a
community of interest, a community of locality, a
cultural community, a kin group.
Identified concerns, issues, or needs may include but
are not limited to contexts of: alternative care,
community issues, criminal justice, disabilities,
economic development, employment, environmental
issues, families and whānau, health care, housing and
land, human rights, iwi development, legal issues,
planning, poverty, psychiatric care, recreation, safety,
sexuality, social crisis and change, social policy and
services, alcohol and drug issues, Te Tiriti o Waitangi
relationships. Concerns, issues, or needs may be
factors such as: cultural, economic, educational,
emotional, psychological, physical, spiritual, social,
structural or political, or related to age, gender, or
sexual orientation. People awarded credit for this unit
standard demonstrate competence in one context, with
any combination of the above factors.
Key people include but are not limited to people within a
family or whānau, hapū, iwi, group, agency, or
organisation who are given the authority or mana to
speak on behalf of those people by virtue of their
position, expertise, or knowledge. Where a community
of locality is the focus, key people include those
identified from a cross section of individuals and
organisations that provide services or resources to the
community of locality.
Responsiveness
to
target
groups
means
responsiveness to the concerns, issues, needs, rights,
values, and responsibilities of target groups.
 New Zealand Qualifications Authority 2016
13103 version 3
28-Jun-16
3 of 6
MANAGE SOCIAL SERVICES
Contribute to the development or
establishment of a social service
organisation
4
Sources of criteria established by legislation, ethical
practice, and service provider guidelines may include
but are not limited to: Official Information Act 1982,
Privacy Act 1993, service provider codes of conduct,
codes of practice issued by the Privacy Commissioner,
social service codes of ethics, and service provider
guidelines, protocols, staff manuals, strategic plans,
kawa, or tikanga.
Elements and Performance Criteria
element 1
Contribute to establishment of the need, opportunity, purpose, and kaupapa for the social
service organisation.
performance criteria
1.1
Contributions address identification of the need and opportunities for the
organisation in terms of gaps in social service provision, and identified
concerns, issues, or needs in the community.
1.2
Contributions address identification of stakeholders in the establishment or
development of the organisation.
1.3
Contributions address the definition of the need and opportunities for the
organisation and the organisation's purpose and kaupapa in terms of
responsiveness to target groups in the community.
element 2
Contribute to the design of the social service organisation.
performance criteria
2.1
Contributions towards assisting the design of the organisation are consistent
with the identified need, opportunity, purpose, and kaupapa for the organisation.
 New Zealand Qualifications Authority 2016
13103 version 3
28-Jun-16
4 of 6
MANAGE SOCIAL SERVICES
Contribute to the development or
establishment of a social service
organisation
2.2
Contributions address matters impacting on design of the organisation
according to the social service worker’s role in the project.
Range:
matters impacting on design of the organisation may include but
are not limited to - industrial, legal, personnel, policy, resource
implications, strengths and limitations of alternative models of
organisation.
Evidence is required of advice or information being contributed on
one matter impacting on design in relation to one model of
organisation.
element 3
Contribute to acquisition of resources to establish or develop the social service
organisation.
performance criteria
3.1
Contributions address the identification and definition of the range of resources
required to establish or develop the organisation.
Range:
3.2
Contributions addressing the identification and selection of potential sources of
resources are consistent with the organisational design and standards required
by the potential sources of resources.
Range:
3.3
resources may include but are not limited to - accommodation,
financial, human, material.
potential sources of resources may include but are not limited to bequest, contract for service, fees, fund raising, grant,
sponsorship, voluntary donations.
Contributions directed towards acquiring resources are consistent with the
requirements of the organisational design.
Range:
contributions may include but are not limited to – advocacy;
developing, implementing, and monitoring strategies; evaluation of
strategies; liaison; networking; negotiation; planning; provision of
advice and information; record keeping; supporting key people.
Evidence is required of one.
 New Zealand Qualifications Authority 2016
13103 version 3
28-Jun-16
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MANAGE SOCIAL SERVICES
Contribute to the development or
establishment of a social service
organisation
element 4
Contribute to meeting legal requirements and standards for establishment or development
of the social service organisation.
performance criteria
4.1
Contributions address the identification of legal requirements and standards for
establishment or development of the organisation.
Range:
4.2
legal requirements and standards may include but are not limited
to - authorisation of the proposed name of the organisation;
common seal; documentation; legal structure for the organisation;
legal requirements and standards of organisations providing
resources or contracts; office holders; incorporation.
Evidence is required of two.
Contributions address the design of documentation and record keeping systems
in terms of criteria established by legislation, ethical practice, and service
provider guidelines and standards of organisations providing resources or
contracts.
element 5
Contribute to promotion of the social service organisation.
performance criteria
5.1
Contributions address the need for informing all interested parties of progress in
establishing or developing the organisation.
5.2
Contributions address the provision of opportunities for interested parties to
participate in the organisation.
Range:
opportunities may include but are not limited to – launch of the
organisation,
membership,
office
holding,
employment,
networking.
Evidence is required of one.
 New Zealand Qualifications Authority 2016
13103 version 3
28-Jun-16
6 of 6
MANAGE SOCIAL SERVICES
Contribute to the development or
establishment of a social service
organisation
Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0222]
 New Zealand Qualifications Authority 2016