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TAMARIKI ORA - WELL CHILD
SERVICES
Support a whānau or family to access
local community services in Tamariki
Ora - Well Child services
level:
4
credit:
12
planned review date:
November 2005
sub-field:
Social Services
purpose:
This unit standard is designed for people who are providing
well child care services for children under 5 years of age
within the context of whānau or family, under the Well Child
Framework, and within the requirements of the Well Child Tamariki Ora national schedule.
People credited with this unit standard are able to: describe
the local community serviced by the Tamariki Ora - Well
Child service provider; identify and describe services
available to whānau and families in the local community for a
Tamariki Ora - Well Child services purpose, and support a
whānau or family to access services in the local community.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
outline the meaning of the articles of Te Tiriti o Waitangi
and the relevance of Te Tiriti o Waitangi to social
service work, and are able to apply this competence to
the context of assessment for this unit standard (for
further clarification, please refer to Unit 19408, Outline
the meaning and relevance of Te Tiriti o Waitangi in
social service work).
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2
It is expected that candidates seeking credit for this unit
standard will demonstrate competence and be
assessed through a combination of theoretical learning
and practical experience as a Well Child worker in
Tamariki Ora - Well Child services. This may include
classroom activities, and will include work-based
settings and practical experience. Evidence is required
of the local catchment area serviced by one Tamariki
Ora - Well Child service provider.
3
Glossary
Family - examples may include a nuclear or extended
Pākehā family; a Pacific family; a family from another
culture (eg refugees and other migrants); a family from
a particular community (eg gender-based, gay or
lesbian, or deaf communities); a family made up of
people such as a support group.
Pacific family refers to families from the main Pacific
nations represented in Aotearoa New Zealand; namely
- Samoa, Tonga, Cook Islands, Niue, Tokelau, Fiji,
Tuvalu, Solomon Islands, Kiribati.
Whānau - Traditionally, whānau members are related
through whakapapa, birth, or intermarriage. Whānau
may comprise members who are related through
bloodlines and inter-marriage, and may also include
family friends, acquaintances, and any other individuals
who are accepted by, and deemed a member by a
particular whānau. For further definitions of the
meaning of whānau, see: Ministry of Health. 1998.
Whāia Te Whanaungatanga: Oranga Whānau: The
Wellbeing of Whānau: The public health issues.
Wellington: Ministry of Health. This publication is
available from the Ministry of Health web site:
http://www.moh.govt.nz/
Services include educational, employment, health,
recreational, and social services in the community.
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Support a whānau or family to access
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Sources of information include but are not limited to:
citizen's advice bureaux; community houses; internet;
libraries; service directories; health, recreational, and
social service networks; service provider information
bases and directories; statutes, statutory regulations
and by-laws; telephone directories; advertisements,
promotional materials and pamphlets; videos.
Well Child worker is used as a term to denote the
candidate seeking award of credit in this unit standard.
Other terms that may be used in Tamariki Ora - Well
Child services include Community Health Worker;
Community Well Child Health Worker; Kaiāwhina;
Kaitiaki; Plunket Community Karitane; and Plunket
Kaiāwhina.
4
Legislation and codes related to this unit standard
include but are not limited to: Human Rights Act 1993,
Privacy Act 1993, Code of Health and Disability
Consumers’ Rights, Health Information Privacy Code
1994.
5
Resources
a
National Advisory Committee on Health and
Disability. June 1998. The social, cultural and
economic determinants of health in New Zealand:
Action to improve health - A report from the
National Advisory Committee on Health and
Disability (National Health Committee).
Wellington: National Advisory Committee on
Health and Disability.
This resource is available on the following web
site: http://www.nhc.govt.nz/
b
Minister of Health. February 2002. The Pacific
health and disability action plan. Wellington:
Ministry of Health.
c
Ministry of Health. June 1998. Child health
strategy. Wellington: Ministry of Health.
d
Ministry of Health. November 2002. He Korowai
Oranga: Maori health strategy. Wellington:
Ministry of Health.
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e
f
g
Ministry of Health. March 2002. The Well Child
framework. Wellington: Ministry of Health.
Ministry of Health. 2002. Well Child - Tamariki
Ora national schedule. Wellington: Ministry of
Health.
Ministry of Health. November 2002. Well Child Tamariki Ora national schedule handbook.
Wellington: Ministry of Health.
All of the Ministry of Health publications are
available on the Ministry of Health web site:
http://www.moh.govt.nz/
Elements and Performance Criteria
element 1
Describe the local community serviced by the Tamariki Ora - Well Child service provider.
performance criteria
1.1
The Māori and non Māori history of the local catchment area is described in
terms of significant events in the Māori and non Māori history of the local
catchment area.
1.2
The impact of the Māori and non Māori history of the local catchment area is
described in terms of its effect on the health and well being of people living in
the community today.
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1.3
The characteristics of the local catchment area are described in terms of
environment, resources, and facilities.
Range:
1.4
The population demographics of the local catchment area are described.
Range:
1.5
characteristics of the local catchment area - location; boundaries;
type of community; environmental features; hazards in the
community; churches; cultural centres; early childhood education;
employment; emergency services; housing; marae; Māori
Women's Welfare League; medical and nursing services;
recreational facilities for whānau and families and
tamariki/children; transportation resources.
population demographics of the local catchment area - hapū and
iwi; ethnic groups; age and gender distribution and significant
patterns of change.
Health demographics of the local catchment area are described and reasons for
the statistic are given.
Range:
health facts - antenatal education; proportion of pregnancies that
receive pre natal care; mortality rates of tamariki/children under 5
years of age; paediatric hospital admission rates; health service
providers; health education and promotion; health service and
resource availability for whānau and families and tamariki/children;
immunisation rates and trends.
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element 2
Identify and describe services available to whānau and families in the local community for
a Tamariki Ora - Well Child services purpose.
performance criteria
2.1
Service needs of whānau and families are described in accordance with the
Well Child - Tamariki Ora national schedule referenced at special note 5f and
the Well Child - Tamariki Ora national schedule handbook referenced at special
note 5g.
Range:
2.2
Sources of information on services available in the local community are
identified and described.
Range:
2.3
category of service provider - central government, local
government, non-governmental organisations, Iwi/Māori services,
Pacific Island services.
Evidence is required of two service providers from each category.
Service providers in the local community are identified and described in terms of
the range of services they provide to meet the needs of whānau and families.
Range:
2.5
evidence is required of five sources of information.
Service providers in the local community are identified and described in terms of
their category of service provider.
Range:
2.4
evidence is required of six service needs of whānau and families
in the local community.
evidence is required of the services provided to meet six needs of
whānau and families matched to the service provider.
Service providers in the local community are described in terms of their
kaupapa or mission statement.
Range:
evidence is required of the kaupapa or mission statement for two
service providers who offer services to whānau and families.
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2.6
Service providers in the local community are described in terms of the
accessibility and availability of the services they provide for whānau and
families.
Range:
2.7
accessibility and availability may include but are not limited to costs to access the service, eligibility criteria, physical access.
Evidence is required of the accessibility and availability of services
from two service providers who offer services to whānau and
families.
Gaps in services for whānau and families in the local community are described
in terms of needs for services that are not being met.
Range:
gaps in services may include but are not limited to - services that
are not available; available services that could be better utilised.
element 3
Support a whānau or family to access services in the local community.
performance criteria
3.1
The whānau or family is supported to select services according to their
strengths and needs, and in agreement with the Well Child worker.
Range:
strengths may include but are not limited to - knowledge; skills;
values; emotional, physical, and spiritual strengths; whānau or
family support; financial resources;
needs may include but are not limited to - the specific service
needs; needs to be accompanied or supported in accessing
services; personal advocacy needs; information needs; referral
needs.
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3.2
The methods used to support the whānau or family to access services
encourages their self determination and discourages long term dependency by
them on the Well Child worker or service provider.
Range:
3.3
methods may include but are not limited to - personal advocacy,
provision of information, verbal or written referral, access on
behalf of the whānau or family, skill sharing and rehearsal to
enable the whānau or family to access services.
Evidence is required of three methods.
The whānau or family is supported to evaluate accessed service(s) in terms of
their interactions with the whānau or family.
Range:
interactions may include but are not limited to - welcome, respect,
affirmation, and support of the whānau or family; attention to
physical comfort, safety, and privacy of the whānau or family;
response to the needs of the whānau or family; use of language in
verbal and written communications with the whānau or family.
Comments on this unit standard
Please contact the Community Support Services ITO Limited (Careerforce)
info@careerforce.org.nz if you wish to suggest changes to the content of this unit
standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards
or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
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Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to
develop education and training programmes, such as minimum qualifications for tutors and
assessors, and special resource requirements.
This unit standard is covered by AMAP 0222 which can be accessed at
http://www.nzqa.govt.nz/site/framework/search.html.
 New Zealand Qualifications Authority 2016