18688
28-Jun-16
1 of 5
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Facilitate a group in a human services
setting
level:
5
credit:
6
planned review date:
December 2003
sub-field:
Human Services
purpose:
People credited with this unit standard are able to: identify
the purpose and the process of a group in a human services
setting; facilitate the group process in a human services
setting; and evaluate the group process in a human services
setting.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed external moderation
system has been set up by Community Support Services
Industry Training Organisation.
special notes:
1
The privacy of people with disabilities will be respected
at all times. The decision for contact to occur will
always be made in consultation with the person with the
disability.
 New Zealand Qualifications Authority 2016
18688
28-Jun-16
2 of 5
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Facilitate a group in a human services
setting
2
People awarded credit for this unit standard are able to
demonstrate knowledge of the meaning of the articles
of the Treaty of Waitangi for human service purposes,
and are able to apply this knowledge to the context of
assessment for this unit standard.
3
The following apply to the performance of all elements
of this unit standard:
a
All activities must comply with any policies,
procedures, ethical codes and standards and
requirements of the organisations involved.
b
All activities must comply with any relevant
cultural, legislative and/or regulatory requirements
including the rights and responsibilities of the
disabled as outlined in the Code of Health and
Disability Services Consumers’ Rights 1996, and
the Health and Safety in Employment Act 1992,
Human Rights Act 1993, Privacy Act 1993, and
any subsequent amendments.
c
The rights of the person with a disability are
paramount.
4
All references should be formatted in accordance with
the conventions of the American Psychological
Association (APA). For details on APA conventions
refer to the Publication Manual of the American
Psychological Association (5th edition).
 New Zealand Qualifications Authority 2016
18688
28-Jun-16
3 of 5
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Facilitate a group in a human services
setting
5
The context of assessment should be in a human
services setting. If a group includes participants with a
range of disabilities and communication needs the
facilitator must accommodate these needs and may
require augmentative or adaptive communication
strategies. A group is not necessarily limited to people
with disabilities. Examples may include a group of staff
or a group of people with disabilities that meets for a
specific purpose or common interest.
6
All performances must meet the standards as set out in
NZS 8134:2001 Health and Disability Sector Standards
and any subsequent amendments.
Elements and Performance Criteria
element 1
Identify the purpose and the process of a group in a human services setting.
performance criteria
1.1
The group roles, goals, and objectives are agreed and in accordance with the
needs of the group.
Range:
organisational, individual.
 New Zealand Qualifications Authority 2016
18688
28-Jun-16
4 of 5
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Facilitate a group in a human services
setting
1.2
Ground rules are agreed and are in accordance with the objectives and needs
of the group.
Range:
cultural, leadership,
locations, behaviour.
recording,
confidentiality,
time-frames,
element 2
Facilitate the group process in a human services setting.
performance criteria
2.1
Facilitation style enables all group members’ opportunity to participate.
2.2
Facilitation style enables the effective resolution of conflict.
2.3
Facilitation style maintains the balance between the objectives and the needs
of the group.
2.4
Group progress towards objectives is monitored and reviewed in consultation
with the group.
2.5
Facilitation style meets the communication needs of the group.
element 3
Evaluate the group process in a human services setting.
performance criteria
3.1
The process is evaluated in terms of the agreed objectives and group rules.
 New Zealand Qualifications Authority 2016
18688
28-Jun-16
5 of 5
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Facilitate a group in a human services
setting
3.2
The leadership style is evaluated in terms of the group members, group
process, and actual outcomes as compared with desired outcomes.
Range:
group members needs may include but are not limited to –
physical, sensory, cultural, intellectual;
group process may include but is not limited to – introduction,
delegation, facilitation, summation, closure, active listening.
Comments to:
Community Support Services Industry Training Organisation
Unit Standard Revision
PO Box 160
WELLINGTON
by December 2003.
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0024]
 New Zealand Qualifications Authority 2016