18685
28-Jun-16
1 of 6
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Demonstrate knowledge of supporting a
staff member in dealing with loss and
grief
level:
4
credit:
3
planned review date:
December 2003
sub-field:
Human Services
purpose:
People credited with this unit standard are able to
demonstrate knowledge of responding to a staff member
experiencing a situation of loss and grief in a human services
setting, and respond to a staff member experiencing a
situation of loss and grief in a human services setting.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established and directed external moderation
system has been set up by Community Support Services
Industry Training Organisation.
special notes:
1
The privacy of people with disabilities will be respected
at all times. The decision for contact to occur will
always be made in consultation with the person with the
disability.
 New Zealand Qualifications Authority 2016
18685
28-Jun-16
2 of 6
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Demonstrate knowledge of supporting a
staff member in dealing with loss and
grief
2
People awarded credit for this unit standard are able to
demonstrate knowledge of the meaning of the articles
of the Treaty of Waitangi for human service purposes,
and are able to apply this knowledge to the context of
assessment for this unit standard.
3
The following apply to the performance of all elements
of this unit standard:
a
All activities must comply with any policies,
procedures, ethical codes and standards and
requirements of the organisations involved.
b
All activities must comply with any relevant
cultural, legislative and/or regulatory requirements
including the rights and responsibilities of the
disabled as outlined in the Code of Health and
Disability Services Consumers’ Rights 1996, and
the Health and Safety in Employment Act 1992,
Human Rights Act 1993, Privacy Act 1993, and
any subsequent amendments.
c
The rights of the person with a disability are
paramount.
4
Assessment can take place through a simulated
exercise eg an assignment or a case study.
5
All references should be formatted in accordance with
the conventions of the American Psychological
Association (APA). For details on APA conventions
refer to the Publication Manual of the American
Psychological Association (5th edition).
 New Zealand Qualifications Authority 2016
18685
28-Jun-16
3 of 6
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Demonstrate knowledge of supporting a
staff member in dealing with loss and
grief
6
All performances must meet the standards as set out in
NZS 8134:2001 Health and Disability Sector Standards
and any subsequent amendments.
7
Recognised grief models include but are not limited to
those developed by Ruth Bright, Kubler Ross,
Wordens.
Elements and Performance Criteria
element 1
Demonstrate knowledge of responding to a staff member experiencing a situation of loss
and grief in a human services setting.
performance criteria
1.1
Situations of loss and grief in a human services setting are identified in terms of
type.
Range:
1.2
minimum of four situations of loss and grief which may include but
are not limited to – abuse, disability death, attempted suicide,
family/whanau changes, accident.
Situations are analysed in terms of workplace ethics and procedures for
responding to loss and grief in a human services setting.
 New Zealand Qualifications Authority 2016
18685
28-Jun-16
4 of 6
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Demonstrate knowledge of supporting a
staff member in dealing with loss and
grief
1.3
Support services available are analysed in terms of their availability and
appropriateness for a staff member experiencing loss and grief.
Range:
evidence is required in relation to two situations of loss and grief
from the range in 1.1.
1.4
Analysis of the situation is in terms of the stages of the grief process and any
one recognised grief model.
1.5
Analysis identifies personal and professional boundaries relating to dealing with
loss and grief in a human services setting.
1.6
Analysis identifies risks related to situations of loss and grief in a human
services setting.
Range:
people experiencing loss and grief, the person experiencing the
loss, the family/whanau of the person experiencing the loss, the
safety of the human services worker, legal liability, professional
liability.
 New Zealand Qualifications Authority 2016
18685
28-Jun-16
5 of 6
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Demonstrate knowledge of supporting a
staff member in dealing with loss and
grief
element 2
Respond to a staff member experiencing a situation of loss and grief in a human services
setting.
performance criteria
2.1
Response is in accordance with the identified signs and symptoms of a loss
and grief situation.
Range:
minimum of one situation of loss and grief which may be one of
but is not limited to - abuse, disability death, attempted suicide,
family/whanau changes, accident.
2.2
Response is in accordance with the workplace ethics and procedures in a
human services setting.
2.3
Response is in accordance with personal and professional boundaries relating
to dealing with loss and grief in a human services setting.
2.4
Response minimises risks related to situations of loss and grief in a human
services setting.
Range:
people experiencing loss and grief, the person experiencing the
loss, the family/whanau of the person experiencing the loss, the
safety of the human services worker, legal liability, professional
liability.
 New Zealand Qualifications Authority 2016
18685
28-Jun-16
6 of 6
PRACTICAL AND PROFESSIONAL
SKILLS FOR DISABILITY SUPPORT
Demonstrate knowledge of supporting a
staff member in dealing with loss and
grief
Comments to:
Community Support Services Industry Training Organisation
Unit Standard Revision
PO Box 160
WELLINGTON
by December 2003.
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0024]
 New Zealand Qualifications Authority 2016