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FITNESS INDUSTRY MANAGEMENT
Manage delivery of exercise
prescription services in a fitness centre
level:
5
credit:
4
planned review date:
December 2002
sub-field:
Fitness
purpose:
People credited with this unit standard are able to: carry out
market research to measure demand for fitness assessment
and exercise prescription services in or associated with a
fitness or recreation facility; set up and administer systems for
delivering exercise prescription services; manage financial
planning for fitness assessment and exercise prescription
programmes; assess and advise on equipment purchase for
fitness assessment and exercise; manage staffing
requirements for fitness assessment and exercise prescription
programmes; and work within fitness and recreation facility
management teams.
entry information:
Prerequisites: Unit 1312, Give oral instructions in the
workplace; Unit 7040, Analyse ethical principles and practice
in the fitness industry; and Unit 11097, Listen to gain
information in an interactive situation; or demonstrate
equivalent knowledge and skills.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established and directed national moderation
system has been set up by the Sport, Fitness and Recreation
Industry Training Organisation - Fitness Advisory Group.
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special notes:
1
Competence in this unit standard may be demonstrated
in simulated situations related to an existing fitness
and/or recreation facility or enterprise.
If this unit
standard is being assessed in an on-job situation then the
references to simulated situations may be considered
redundant except in respect of emergency procedures.
2
Competence in this unit standard requires knowledge
of the provisions of the Consumer Guarantees Act
1993 (CGA) as they relate to the provision of services.
In particular, in supplying a service, the supplier
guarantees: that they will exercise reasonable care and
skill; that the service and any resulting product is fit for
any particular purpose indicated by the supplier or by
the client; that the service will be completed within a
reasonable time; and, where the price or method of
setting the price has not been set, no more than a
reasonable price will be charged.
3
Competence in this unit standard requires knowledge of
provisions of the Human Rights Act 1993 (HRA) and the
Employment Relations Act 2000 (ERA) relating to the
recruitment, selection and hiring of staff.
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Elements and Performance Criteria
element 1
Carry out market research to measure demand for fitness assessment and exercise
prescription services in or associated with a fitness or recreation facility.
performance criteria
1.1
Identification of potential client populations is carried out to meet facility
requirements.
Range:
1.2
client populations - existing clients (current participants and others),
clubs (sports, social), institutions (health, education), businesses,
geographical catchment areas;
requirements - size, location, type of demand, competing activities.
Consultation methods are designed to provide feedback that matches facility
information requirements.
Range:
survey method, survey form design, survey presentation, response
handling, recording, follow up procedures.
1.3
Analysis of information is in accordance with standard statistical treatments and
provides results in a form matching facility information requirements.
1.4
Analysis of evidence and facility information provides recommendations and
programme development plans.
Range:
survey information, facility resources and capacity, facility budget.
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element 2
Set up and administer systems for delivering exercise prescription services.
performance criteria
2.1
Required services are matched with identified client demand and facility
resources.
Range:
2.2
Delivery system features and outcomes meet needs of clients, staff, and
enterprise.
Range:
2.3
services - instruction, programming, supervision, lifestyle advice;
resources - financial, staffing, facility, equipment, supplies.
features - staff rosters, appointment systems, reminder systems,
programme updating, record keeping (administrative);
client needs - accessibility, availability, information, staff skills;
staff needs - communication, training, reliability (predictability),
support;
enterprise needs - efficiency, client satisfaction, achievement of
enterprise goals.
Quality assurance procedures are implemented to measure achievement of
facility objectives.
Range:
procedures - supervision, monitoring (volume of work, client
satisfaction, inspection of programmes and records).
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element 3
Manage financial planning for fitness assessment and exercise prescription programmes.
performance criteria
3.1
Programme objectives and budgets meet facility planning requirements.
Range:
3.2
Information gathering allows monitoring of programme performance to facility
requirements.
Range:
3.3
categories of information, level of analysis, forecast period,
frequency of reports, distribution.
type of information, frequency of monitoring, coverage, distribution
of responsibility, staff training.
Modification of programme is carried out to achieve programme goals within
facility requirements.
Range:
requirements - safety, capacity, resource allocation between
programmes, budgetary.
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element 4
Assess and advise on equipment purchase for fitness assessment and exercise.
performance criteria
4.1
Measures of equipment use and condition establish criteria and priorities for
action.
Range:
4.2
frequency of breakdown, maintenance costs, complaints re access.
Current and forecast equipment needs are assessed and reported in terms of
equipment characteristics, availability and cost.
Range:
characteristics - type, availability (new, used), quality, cost, back up
and servicing.
element 5
Manage staffing requirements for fitness assessment and exercise prescription
programmes.
performance criteria
5.1
Recruitment and selection policies and procedures are in accordance with HRA
and ERA requirements and facility policies.
5.2
Employment contracts are developed in accordance with ERA requirements
and facility conditions and policies
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5.3
Induction procedures for new employees match information needs of new
employees and facility policies for staff induction.
Range:
5.4
A roster of employees is maintained to meet requirements of facility fitness
assessment and exercise prescription programmes.
Range:
5.5
organisational structure, facility layout, staff contacts, equipment
use, policies and procedures.
shift allocation, client preferences, holidays, injury, emergency
replacement.
Provision and supervision of on-the-job training meets development needs of
employees and facility objectives for cost and quality of fitness assessment and
exercise prescription programmes.
element 6
Work within fitness and recreation facility management teams.
performance criteria
6.1
Communication and consultation with other team members is carried out
according to facility management procedures to support coordinated facility
operation.
6.2
Cooperation with other team members supports the achievement of facility
management goals and objectives.
Range:
marketing, financial,
community support.
membership,
competition,
sponsorship,
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6.3
Advancement of the interests of the fitness assessment and exercise
prescription programmes is supported subject to facility goals, objectives and
constraints.
Comments to:
Sport, Fitness and Recreation Industry Training Organisation
- Fitness Advisory Group
Unit Standard Revision
PO Box 160
WELLINGTON
by December 2002.
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0069]
 New Zealand Qualifications Authority 2016